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Grey Street Hotel

Newcastle upon Tyne , 2-12 Grey Street (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsGrey Street Hotel in Newcastle is a fantastic choice for anyone visiting the city. The hotel is praised for its unbeatable central location with easy access to amenities such as restaurants and shopping. The staff are friendly and welcoming and the breakfast is exceptional with a range of high-quality options available. Guests love the comfortable and stylish rooms, though some have noted minor issues such as small size or the need for updating. The hotel is generally considered clean and well-maintained with the friendly and helpful staff receiving particular praise. While the central location is ideal for those looking for nightlife, guests should note that it can be noisy at night due to the abundance of nearby bars and clubs. Overall, Grey Street Hotel offers guests great value for money and a fantastic experience in the heart of Newcastle.
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Hotel with Spa

The Grey Street Hotel offers a serene escape in the bustling city of Newcastle with its award-winning City Retreat Beauty & Spa Therapies. Immerse yourself in a world of relaxation as soon as you enter this tranquil sanctuary, where you can rejuvenate both mind and body. The spa offers a range of treatments to provide a comprehensive pampering experience complete. The highly trained therapists are committed to enhancing your well-being and providing an unforgettable spa journey. Escape the stress of city life and treat yourself to a luxurious spa day at City Retreat in the Grey Street Hotel.

Boutique-style Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types

Deluxe Double Room This spacious room contains a king-size bed and large windows. It features air-conditioning, free WiFi, a flat screen TV, iron and ironing board, a hairdryer, laptop safe, and tea/coffee making facilities. Guests will also find an en suite bathroom with bespoke toiletries.

Standard Double Room This room contains one double bed and air-conditioning, free WiFi, a flat screen TV, an iron and ironing board, a hairdryer, laptop safe and tea/coffee m aking facilities. Guests will also find an en suite bathroom with bespoke toiletries.

Standard Twin Room This room contains two single beds. It features air-conditioning, free WiFi, a flat screen TV, iron and ironing board, a hairdryer, laptop safe, and tea/coffee making facilities. Guests will also find an en suite bathroom with bespoke toiletries.

Deluxe Twin Room This spacious room contains two single beds and large windows. It features air-conditioning, free WiFi, a flat screen TV, iron and ironing board, a hairdryer, laptop safe, and tea/coffee making facilities. Guests will also find an en suite bathroom with bespoke toiletries.

Junior Suite The five exclusive Junior Suites are unique in style and decor. These individually designed, split-level, spacious rooms offer additional luxury and comfort including mini fridges and fluffy robes. Available with either king or twin beds. Available upon request, subject to availability. The suites feature air-conditioning, free WiFi, a flat screen TV, iron and ironing board, a hairdryer, laptop safe, and tea/coffee making facilities. All Junior Suites are en suite with either a separate bathtub and shower or a double walk in shower and White Company toiletries as standard. Please contact the hotel prior to arrival if you have a specific preference on bathroom type and we will try our best to accommodate but cannot guarantee this.

About Grey Street Hotel

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Guest Reviews

8.5

Very Good

Location

Guests of the Grey Street Hotel unanimously agree that this hotel boasts a fantastic location in the heart of Newcastle. It is only a short walk from the train station and offers easy access to all the amenities of the city, including bars, restaurants and shopping. The hotel's central location is perfect for exploring the city with many guests noting the beauty of the surrounding area. The staff at Grey Street Hotel are particularly commended for their friendly and welcoming manner with many guests describing them as ‘lovely’ and ‘helpful’. Overall, this is the ideal hotel for anyone visiting Newcastle with guests raving about the location, staff and comfortable rooms.

Breakfast

If you're looking for a hotel with a fantastic breakfast, Grey Street Hotel won't disappoint! Guests rave about the selection, quality and presentation of the morning meal. Some describe it as "brilliant," "fabulous," and "amazing," with options ranging from a buffet to hot meals. Many guests enjoyed their breakfast and loved the fact that there were "plenty of choices." The breakfast room is also described as beautiful, making for a lovely start to the day. However, a few negative reviews suggest that the breakfast service can be hit or miss with some experiencing cold scrambled eggs and undercooked bacon. Despite this, the majority of guests seem to have had an excellent stay with "great food" to match. So, if you want a hotel that will leave you satisfied and fueled up for your day in Newcastle, Grey Street Hotel is the place to be!

Rooms

The Grey Street Hotel offers a range of comfortable and stylish rooms with many guests praising the comfy beds, spacious layouts and modern decor. The bathrooms are also well-appointed and clean. Some guests have noted that the rooms can be small or in need of updating, but overall most reviewers are happy with the quality and value of the accommodation. The location is also excellent for exploring the city centre. Some minor maintenance issues have been reported, such as broken furniture or dusty rooms, but the staff are quick to respond to any concerns. Regardless of any small drawbacks, the Grey Street Hotel is a lovely choice for a stay in Newcastle.

Beds

Guests have mixed opinions about the beds at Grey Street Hotel, but the general consensus is that the beds are comfortable with many guests describing them as super comfy or really comfy. A few guests reported that the beds were a bit old or that the quality of the mattresses was poor, but the majority of guests had positive experiences. Some guests noted that the pillows could be improved, describing them as too soft and lumpy. Despite a few minor issues, guests generally found the beds at Grey Street Hotel to be very comfortable with some describing them as enormous. Overall, guests liked the comfortable and stylish rooms at Grey Street Hotel and appreciated the friendly staff.

Cleanliness

Guests who review Grey Street Hotel consistently comment on the cleanliness of the rooms and bathrooms, noting that they are wide, comfortable, lovely, modern and spotlessly clean. While some guests did mention that the cleanliness could have been better, the majority of reviews praise the hotel's effort to maintain a clean and tidy environment. Guests appreciate the stylish decor and well-situated location, as well as the excellent shower facilities. However, there were some comments about dusty surfaces, stained carpets and grubby furniture. Overall, the hotel is considered to be clean and well-maintained with friendly and helpful staff.

Staff

The Grey Street Hotel in Newcastle is receiving rave reviews for their exceptional staff. Guests cannot speak highly enough of the friendly and accommodating team with many singling out their fantastic reception staff. Whether you're checking in or in need of assistance during your stay, the team is described as being nothing short of brilliant. The hotel's central location is also a highlight with guests noting that the friendly staff is always willing to offer tips and recommendations for exploring the nearby sights. From the breakfast staff to the cleaning crew, guests report that the team is always polite, pleasant and extremely helpful. Overall, the Grey Street Hotel is the perfect choice for those looking for comfortable accommodations combined with exceptional service.

Nightlife

The Grey Street Hotel boasts a perfect location for those looking to be in the midst of Newcastle's bustling nightlife. With numerous bars and restaurants surrounding the hotel, guests can easily enjoy a night out drinking or a lovely theatre break. Leila Lilys, a cocktail bar with friendly staff, is a particular standout spot. However, guests should be aware that the front of the hotel faces a loud bar that continues late into the night. Additionally, the hotel is situated across from a student frequented establishment, Greys Club. While the hotel's nice bar within is a convenient option, it's important to note that the city centre location can be very noisy at night due to the abundance of nearby bars and clubs.

4 Star

Grey Street Hotel offers its guests an exceptional experience with great facilities and services. Guests have raved about the central location of the hotel, which makes it a perfect oasis in the heart of the city. The hotel provides comfortable rooms and friendly staff who make guests feel at home. Staying at the hotel gives travelers good value for money with the overall experience being considered fab. Guests looking for a great base to attend rugby games at Kingston Park will not be disappointed. While some reviewers have suggested that the hotel needs a cosmetic refresh and some renovation to match its 4-star rating, overall, the stay has been described as very good.

No, Grey Street Hotel doesn't have any pool.

Yes, a spa is available at Grey Street Hotel.

Yes, Grey Street Hotel welcomes dogs.

No, parking facilities aren't available at Grey Street Hotel.

No, Grey Street Hotel doesn't have a gym.

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