World > Europe > United Kingdom > England > Tyne and Wear > Hotels in Newcastle upon Tyne > Hilton Newcastle Gateshead

Hilton Newcastle Gateshead

Newcastle upon Tyne , Bottle Bank (Show on Map)

8.2

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Newcastle upon Tyne

Info

Summary of reviewsThe Hilton Newcastle Gateshead is a highly recommended hotel with an excellent location in the heart of Newcastle, offering amazing views of iconic landmarks like the Tyne Bridge and Quayside. The breakfast is considered wonderful, brilliant, fantastic and even amazing by some guests with plenty of choices available and staff going above and beyond to be helpful. The spacious and clean rooms with comfortable beds are offset by lovely views of the river and modern décor in some rooms. The hotel has received overwhelmingly positive reviews regarding cleanliness with guests impressed by the hotel's attention to cleanliness and found it to be a lovely place to stay with a great location and friendly staff. The hotel staff are described as "friendly" and "helpful" throughout the reviews with particular praise for the reception and restaurant staff. The Hilton Newcastle Gateshead offers a pool and spa, complete with breathtaking views, although some reviewers found them to be small. The hotel provides useful access to a swimming pool for families staying in the area. Despite a few criticisms, many would stay at the Hilton Newcastle Gateshead again and recommend it to others. Overall, the hotel offered a pleasant and enjoyable stay.
Show more

Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

Double Room This spacious room has a desk, an easy chair and a 42-inch TV. There is also a luxurious bathroom.

KING ONE BEDROOM SUITE This suite has a river view and separate lounge. Surround sound DVD & CD system also featured.

Queen Room with Double Sofa Bed With a 42-inch TV, this room has a queen-size bed, a sofa-bed, and large windows. Some rooms have partial city or river views.

King Executive Plus Room This bright and airy room offers Executive Lounge access with refreshments. The contemporary room features a desk and high-speed Internet access. Guests can curl up in the easy chair and watch the 42-inch TV. Special touches include bathrobe and slippers, mineral water and magazines.

Executive Double Room Spacious room with a large work area, river views, and fluffy bathrobes. Includes Executive Lounge access with free refreshments and snacks.

Executive Room with Balcony Spacious room with scenic river views, a private balcony, bathrobes and a 42-inch TV. Includes Executive Lounge access, with free refreshments and snacks.

Queen Executive Accessible With Executive Lounge access, this room also benefits from a large desk, high-speed internet access and a granite bathroom.

Queen Deluxe Room with River Tyne View River view room, spacious, contemporary decor. Bathrobe, slippers and mineral water are included.

Double Double Bedded Room The quadruple room offers air conditioning, a tea and coffee maker, a safe deposit box along with heating. The unit offers 1 bed.

Double Room with Two Double Beds and View The air-conditioned quadruple room provides a tea and coffee maker, a safe deposit box and heating. The unit offers 1 bed.

About Hilton Newcastle Gateshead

Show Map

Guest Reviews

8.2

Very Good

Location

The Hilton Newcastle Gateshead boasts an excellent location in the heart of Newcastle, making it easy to get around town and access attractions by car, foot, or public transport. Guests rave about the amazing views from the hotel, including iconic landmarks like the Tyne Bridge and Quayside. The hotel's proximity to the Sage and Dean Street make it a perfect choice for attending concerts and enjoying the vibrant pub and restaurant scene. With its lovely views, superb location and array of amenities like a gym and on-site dining options, the Hilton Newcastle Gateshead is the perfect place to stay for your next trip to Newcastle.

Breakfast

If you're looking for a tasty and satisfying breakfast during your stay at the Hilton Newcastle Gateshead, you won't be disappointed. Reviewers have raved about the excellent quality and variety of breakfast offerings, which include cooked dishes and a range of other items. With plenty of choices available, you're sure to find something to suit your appetite. The breakfast is considered wonderful, brilliant, fantastic and even amazing by some guests. The staff are described as amazing and very nice, going above and beyond to be helpful. However, some guests found the breakfast to be too expensive and not value for money. The breakfast area could benefit from being larger during peak times, but the fabulous views from the dining area more than make up for it. Vegetarian options are available and the food is described as good quality and very tasty. Overall, the breakfast at Hilton Newcastle Gateshead is definitely something to look forward to during your stay.

Rooms

The Hilton Newcastle Gateshead has spacious and clean rooms with many guests commenting positively on the size and comfort of the beds. Some reviewers noted that the rooms were a bit dated, but this was offset by lovely views of the river and modern décor in some rooms. The hotel's location was also praised for its convenience and beautiful vistas from the lobby. Though a few reviews mentioned issues with air conditioning and cleanliness in some rooms, overall the hotel received high marks for comfort and enjoyment.

Beds

Guests of Hilton Newcastle Gateshead have shared their thoughts on the beds at the hotel with mixed reviews. Some guests found the beds to be extremely comfortable with spacious rooms, making for a great night's sleep. In contrast, a few guests noted that the beds were uncomfortable and some pillows were too soft. However, the majority of the reviews described the beds as comfortable with some guests commenting that they were so comfy they found it difficult to leave. Additionally, guests appreciated the quietness of the hotel, which contributed to a restful night. Despite some negative reviews, the Hilton Newcastle Gateshead seems to cater well to those who value a good night's sleep.

Cleanliness

The Hilton Newcastle Gateshead has received overwhelmingly positive reviews regarding the cleanliness of the hotel. Guests reported that the rooms and common areas were very clean and spacious with many even mentioning the spotless conditions. Despite a few minor issues with dated bathrooms, cracked tiles and the occasional hair or litter, the majority of guests found the hotel to be exceptionally clean and comfortable. Leisure facilities were also praised for their cleanliness and high standards. Overall, guests were impressed by the hotel's attention to cleanliness and found it to be a lovely place to stay with a great location and friendly staff.

Staff

The Hilton Newcastle Gateshead is a hotel with a reputation for excellent customer service. The staff are described as "friendly" and "helpful" throughout the reviews with particular praise for the reception and restaurant staff. Many guests mention the warm welcome they receive upon arrival and the lovely facilities. Staff are also quick to accommodate any requests and are always willing to go above and beyond for their guests. However, a few guests mention that some staff members, particularly those in the gym, were not very friendly. Overall, the Hilton Newcastle Gateshead is a great choice for those looking for a hotel staffed by professional and friendly individuals.

Pool

The Hilton Newcastle Gateshead offers a pool and spa, complete with breathtaking views. While some reviewers mentioned that the pool was small and not great for families, others found it perfect for kids. The swimming pool and leisure facilities were described as brilliant, although some reviewers found them to be small. The sauna, steam room and whirlpool were also mentioned as enjoyable facilities. While there were some negative comments about the changing rooms being cold and the pool being overrun with children at times, overall guests found it useful to have access to the pool and free use of other facilities. The swimming pool was a highlight for many children and guests enjoyed taking a relaxing swim followed by a delicious breakfast.

Parking

The Hilton Newcastle Gateshead offers convenient underground car parking for a fee. Guests appreciated the proximity of the car park to the hotel and the security of the parking. However, some guests had trouble finding the hotel due to roadworks and poor signposting, which was frustrating after a long journey. Though the hotel does charge for parking, some guests received complimentary parking or felt that the fee was reasonable. The car park itself is described as tight, but overall, guests were satisfied with the availability of parking at the hotel.

Family

The Hilton Newcastle Gateshead offers excellent facilities for families with children, including a popular swimming pool, steam room and gym. While some guests experienced disturbances from events and noisy children in hallways, others found the staff to be friendly and accommodating towards young guests. Children's swimming lessons were available and the pool was a massive hit with kids. Although some guests found that the hotel was not very suited for families, others found it to be a fabulous family-friendly stay with spacious, clean and comfortable rooms. Overall, the hotel provides useful access to a swimming pool for families staying in the area.

4 Star

The Hilton Newcastle Gateshead has received mixed reviews from guests with some expressing disappointment in the quality of the rooms and high prices for drinks. However, many highlighted the beauty and comfort of the hotel, as well as the friendly and helpful staff. While some felt that the hotel did not meet the standard of other Hilton locations, others declared it the best hotel stay they've had in a long time. The facilities and services were generally deemed very good with easy access to Gateshead being a plus. Despite a few criticisms, many would stay at the Hilton Newcastle Gateshead again and recommend it to others. Overall, the hotel offered a pleasant and enjoyable stay.

Yes, Hilton Newcastle Gateshead has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

No, a spa isn't available at Hilton Newcastle Gateshead.

No, Hilton Newcastle Gateshead doesn't allow dogs.

Yes, parking facilities are available at Hilton Newcastle Gateshead.

Yes, Hilton Newcastle Gateshead has a gym.

More Options