The Metrotel

New Plymouth , , Gill Street 22 (Show on Map)
9.0
Excellent


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Metrotel in New Plymouth receives consistent praise for its superb qualities, making it a highly recommended choice for travelers.

Its **location** is particularly celebrated, nestled in the heart of New Plymouth and providing easy access to shopping centers, restaurants, tourist attractions and scenic coastal walkways. The central positioning also benefits business travelers and allows for a tranquil stay despite the bustling surroundings. The availability of ample and secure parking options further adds to the convenience.

Guest reviews highlight the **rooms** for their spaciousness, modern decor and exceptional cleanliness. These well-appointed accommodations come equipped with comfortable beds, modern amenities and efficient kitchen facilities. The bright and airy rooms, combined with the privacy and quietness they offer, ensure a restful stay. Thoughtful details such as balconies and sizable bathrooms enhance the overall experience.

**Cleanliness** at The Metrotel is another standout feature with meticulous housekeeping ensuring spotless conditions in both rooms and common areas. The modernity and hygiene of the facilities contribute to a consistently welcoming environment.

The **staff** at The Metrotel earn high admiration for their friendly, polite and helpful demeanor. Their excellent customer service, coupled with local knowledge and attentiveness to guests' needs, makes the stay even more enjoyable.

Technological needs are well catered to with **free, reliable Wi-Fi** praised for its speed and seamless connectivity throughout the hotel.

The **beds** receive consistent accolades for their exceptional comfort and spaciousness, contributing to a superior sleep experience.

Accessibility is a priority at The Metrotel, which features comprehensive **accessible options** including wheelchair-friendly rooms and facilities. The staff's proactive assistance in accommodating guests with specific needs is particularly commended.

Lastly, The Metrotel delivers a touch of **luxury** through its contemporary design and upscale facilities. The combination of stylish, modern finishes and a high standard of amenities offers a classy yet comfortable stay.

In summary, The Metrotel excels in location, room quality, cleanliness, staff service, connectivity and accessibility, making it a top choice for both leisure and business travelers seeking comfort and convenience in New Plymouth.
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Motel with EV Charging Stations

Motel near Ski Resorts

Motel with Free Wi-Fi

Motel with Parking

EV charging stations  


Accessible Motel

4-Star Motel

Room Types
Studio Guests can make meals in the kitchen that features a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.

Studio - Disability Access In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a patio.

Standard Family Room The spacious family room features air conditioning, a seating area, as well as a private bathroom boasting a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a balcony, this family room also offers a dining area, a wardrobe and a flat-screen TV with satellite channels.

Family Room with Balcony The spacious family room provides air conditioning, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. Meals can be prepared in the kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. This family room consists of a dining area, a flat-screen TV with satellite channels a wardrobe and a balcony.

Queen Studio Featuring free toiletries, this studio includes a private bathroom with a walk-in shower, a bath and a hairdryer. Guests can make meals in the kitchenette that features a refrigerator, kitchenware, a microwave and a toaster. The studio has carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a wardrobe, as well as an electric kettle. The unit has 1 bed.

Guest Reviews
9.0
Excellent
Location
The Metrotel boasts an exceptional location right in the heart of New Plymouth, making it an ideal spot for exploring the city. Situated centrally, guests can easily walk to shopping centers, a wide variety of restaurants and key tourist attractions such as the beach, parks and art galleries. Many reviewers appreciated its closeness to the CBD, where a vibrant mix of cafes, bars and shops await them. The hotel's proximity to the waterfront and coastal walkways adds to its appeal, offering guests a picturesque stroll just minutes away from their rooms.

Convenience is a significant highlight with everything one might need within walking distance, including the mall, museums and supermarkets. The hotel's central position also proves advantageous for business travelers who need quick access to various city points. Despite being in a bustling area, many guests noted that the rooms remain quiet, ensuring a peaceful stay.

Ample parking availability further enhances the convenience, allowing visitors to leave their cars and simply enjoy the city on foot. The unanimously praised location offers an excellent base for both leisure and work, providing easy access to all necessary amenities while maintaining a clean and comfortable setting. Whether exploring Taranaki or needing a comfortable stay for business, the superbly situated Metrotel ensures all the city's attractions are just a short walk away.

Rooms
The Metrotel has garnered positive acclaim from its guests for its room offerings, providing an impressive range of compliments that highlight various aspects. A common theme among the reviews is the spaciousness of the rooms, often described as large, bright and airy. This ample space is consistently paired with modern and stylish decor, which adds to the overall comfort and appeal. Cleanliness is also a significant positive aspect with many guests noting the spotlessly clean and tidy conditions maintained by the housekeeping staff.

Comfort stands out strongly in the feedback, especially with mentions of large, comfortable beds and well-furnished accommodations. The rooms often include modern amenities and well-equipped kitchen facilities, catering to the practical needs of guests and adding a touch of luxury and convenience. Quietness and privacy are also frequently praised, contributing to a restful and enjoyable stay.

In addition to the basic comforts, guests appreciate thoughtful details such as spacious bathrooms, balconies and modern touches like giant flatscreen TVs and efficient kitchenette setups. The quality of room facilities and comprehensive amenities ensure that the guests’ stay is as comfortable as possible. Whether for families or solo travelers, the accommodations seem to cater well to varied needs, maintaining high standards throughout.

The location of The Metrotel is equally appreciated, being central and easily accessible, adding to the convenience for travelers. Overall, the reviews reflect a high level of satisfaction with the rooms at The Metrotel, making it a preferred choice for those who value cleanliness, spaciousness, modern facilities and comfort.

Beds
Travelers consistently praise the beds at The Metrotel, highlighting their exceptional comfort and spaciousness. The beds are often described as incredibly comfy with many guests noting that they are super comfortable and even better than home. King-size beds are a standout feature, providing ample space and a luxurious night's sleep. Cleanliness and new bedding also enhance the overall experience. Guests of all ages, including older folks, find the beds suitable due to their firmness and supportive nature. The rooms themselves contribute to a restful stay, being both roomy and cozy, often complemented by a quiet and warm environment. With such consistently positive feedback, The Metrotel ensures a truly restful and enjoyable stay for its guests.

Cleanliness
'The Metrotel' consistently impresses guests with its exceptional cleanliness. The rooms are noted for being clean, spacious and private, providing a comfortable stay. Many reviews highlight the spotless condition of both the bathrooms and common areas. Guests frequently describe the facilities as tidy, modern and well-maintained. The cleanliness extends to the facilities, which are praised for being kept highly organized and hygienic. The staff's attention to detail in maintaining a spotless environment adds to the overall positive experience. The prime location, combined with the meticulously clean and comfortable rooms, makes 'The Metrotel' a preferred choice for many travelers. With cleanliness and modernity being top characteristics, this centrally located hotel ensures a pristine and welcoming environment for all its guests.

Staff
The Metrotel seems to be setting a gold standard for hospitality with its extraordinary staff, consistently impressing guests across the board. From check-in to check-out, the friendly and accommodating nature of the staff is a recurring highlight. Whether in reception or throughout the hotel, team members are noted for their welcoming, polite and helpful demeanor.

Particularly, guests appreciate the prompt and efficient service, making processes like checking in and attending to guests' needs swift and seamless. The staff's local knowledge and willingness to provide information further enhance the guest experience, making visitors feel well-guided and looked after.

Families and guests with specific needs are given special attention with staff thoughtfully placing them in rooms that suit their requirements, like those with accessible features. The consistently high praise for the team’s customer service suggests that they go above and beyond to ensure a comfortable stay.

Overall, The Metrotel's staff have made a lasting positive impression with their superb, friendly and professional service, truly elevating the hotel experience to one of warmth and reliability.

Wi-Fi
The Metrotel offers a strong and reliable Wi-Fi connection, praised by many guests for its fast internet speed, which is particularly beneficial for those needing to get work done. The Wi-Fi is accessible throughout the hotel, providing a seamless online experience. While a few reviews mentioned occasional issues with spotty or lost access, the overall feedback highlights the Wi-Fi as a positive aspect of staying at The Metrotel.

Parking
The Metrotel offers a highly convenient parking experience that many guests appreciate. With free onsite parking, visitors can relax knowing their vehicles are secure and easily accessible. There is an abundance of parking spaces, making it easy for guests to find a spot at any time of the day. Secure underground parking is also available, adding an extra layer of safety for those who prefer it.

In addition to on-premises parking, there are alternatives such as street parking and offsite options. This flexibility ensures that even during peak times, parking remains manageable. The ease and convenience of parking at The Metrotel is frequently highlighted, making it an attractive feature for guests. However, it’s worth noting that a few reviews mentioned limited spaces during very busy periods, suggesting that the hotel might benefit from additional parking solutions or security measures.

Overall, The Metrotel ensures that parking is hassle-free, making it a great choice for travelers who value easy and secure vehicle access.

Accessible
The Metrotel proves to be commendable for its thoughtful design and accessibility features, catering efficiently to guests with disabilities. The hotel is fully wheelchair accessible, ensuring easy navigation and access to all facilities. Guests appreciated the availability of wheelchair accessible rooms and units, which come with accessible appliances, bathrooms and light switch locations. Handicapped spots in the parking lot were noted as very useful, along with the ease of wheelchair access throughout the premises. Staff demonstrated exceptional accommodation by placing guests with compromised mobility in rooms with accessible showers and convenient proximity to lifts upon request. The extra help and accessible facilities provided by the hotel contribute to a pleasant and stress-free stay for individuals with disabilities.

Luxury
The Metrotel offers a luxurious experience highlighted by immaculate finishes and modern, contemporary design. Guests consistently describe their stay as luxurious with well-designed and stylish facilities that contribute to a grand atmosphere. The hotel provides all necessary amenities, maintaining high standards throughout. The modern, cozy and well-equipped environment further enhances the overall high-class experience, making it a very classy choice for travelers seeking both comfort and style.


No, The Metrotel doesn't have any pool.

No, a spa isn't available at The Metrotel.

No, The Metrotel doesn't allow dogs.

Yes, parking facilities are available at The Metrotel.

No, The Metrotel doesn't have a gym.

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