Plymouth International
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Summary of reviewsPlymouth International in New Plymouth receives high praise across several key areas, making it a popular choice for both business and leisure travelers. The hotel's central location is frequently highlighted as an advantage, offering easy access to local attractions, shops and restaurants. Despite being situated on a busy road, guests commend the hotel for its quiet and restful environment, particularly at night.
The breakfast experience is generally regarded as excellent with guests appreciating the variety and quality of food options available. The on-site restaurant also garners rave reviews for its superb dinner offerings, including standout dishes like pork belly and beef cheeks. Both breakfast and dinner services are noted for their good value, excellent presentation and friendly, attentive staff.
Guests often compliment the spaciousness and cleanliness of the rooms, noting modern interiors and comfortable beds that contribute to a restful stay. While there are occasional mentions of dated decor and minor maintenance issues, the overall sentiment is positive with many guests finding the accommodations well-suited for their needs.
The hotel staff are repeatedly praised for their exceptional service, friendliness and hospitality. The front desk and restaurant staff, in particular, receive accolades for their helpfulness and welcoming demeanor, significantly enhancing the guest experience.
However, the hotel does face some areas for improvement. The free WiFi service is a major point of contention with many guests reporting issues with connectivity and reliability. While the cleanliness of the rooms and facilities generally receives positive remarks, some inconsistencies in housekeeping standards are noted.
The spa and pool facilities are well-regarded, offering guests a clean and relaxing environment. The heated swimming pool and updated spa pool are favorite features, although there are occasional mentions of maintenance issues. The on-site gym, while small, is appreciated for its convenience and cleanliness.
Families find the hotel particularly accommodating with ample space and family-friendly amenities like a kids' pool. The location is also ideal for exploring with children, adding to the overall appeal for family trips.
In conclusion, Plymouth International is celebrated for its convenient location, excellent dining options, comfortable rooms and outstanding staff. Despite a few areas needing attention, the positive reviews highlight the hotel's commitment to providing a pleasant and valuable stay for its guests.
Categories
The breakfast experience is generally regarded as excellent with guests appreciating the variety and quality of food options available. The on-site restaurant also garners rave reviews for its superb dinner offerings, including standout dishes like pork belly and beef cheeks. Both breakfast and dinner services are noted for their good value, excellent presentation and friendly, attentive staff.
Guests often compliment the spaciousness and cleanliness of the rooms, noting modern interiors and comfortable beds that contribute to a restful stay. While there are occasional mentions of dated decor and minor maintenance issues, the overall sentiment is positive with many guests finding the accommodations well-suited for their needs.
The hotel staff are repeatedly praised for their exceptional service, friendliness and hospitality. The front desk and restaurant staff, in particular, receive accolades for their helpfulness and welcoming demeanor, significantly enhancing the guest experience.
However, the hotel does face some areas for improvement. The free WiFi service is a major point of contention with many guests reporting issues with connectivity and reliability. While the cleanliness of the rooms and facilities generally receives positive remarks, some inconsistencies in housekeeping standards are noted.
The spa and pool facilities are well-regarded, offering guests a clean and relaxing environment. The heated swimming pool and updated spa pool are favorite features, although there are occasional mentions of maintenance issues. The on-site gym, while small, is appreciated for its convenience and cleanliness.
Families find the hotel particularly accommodating with ample space and family-friendly amenities like a kids' pool. The location is also ideal for exploring with children, adding to the overall appeal for family trips.
In conclusion, Plymouth International is celebrated for its convenient location, excellent dining options, comfortable rooms and outstanding staff. Despite a few areas needing attention, the positive reviews highlight the hotel's commitment to providing a pleasant and valuable stay for its guests.
Dog Friendly Hotel
This hotel offers pet-friendly executive studio rooms and welcomes dogs of any size (one dog per room) for an additional fee. Cats are also allowed. Pets must be housebroken and cannot be left unattended.
Hotel with Swimming Pool
This hotel features a heated saltwater pool and a spa. It also has a full-service spa, hot tub, and fitness center. Reviews mention great service, clean rooms, and a convenient location.
Heated Pool Pool Lap Lanes Outdoor Pool
Accessible Hotel
This hotel offers wheelchair-accessible parking, a spa, a pool, a fitness center, a business center, a public washroom, a concierge desk, a lounge, a registration desk, a restaurant, and van parking. It also has accessible rooms available on the ground floor with wider door access and left or right-handed bathroom facilities.
4-Star Hotel
This 4-star hotel offers contemporary studios, deluxe king studios and dual living Plymouth Suites complete with double spa bath. It is eco-friendly and offers amenities such as a restaurant for dinner and a bar. The hotel has a swimming pool, spa, and fitness center.
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Heated Pool
Guest Reviews
Plymouth International boasts an exceptional location in New Plymouth with guests frequently noting its convenience and centrality. Situated close to the city center, it offers easy access to a wide array of attractions, including shops, restaurants and the coastal walkway. Many reviews highlight the hotel’s proximity to key city landmarks and facilities, making it an ideal base for both business and leisure travelers.
Parking is plentiful and straightforward, adding another layer of convenience for those traveling by car. Guests appreciate being within walking distance of supermarkets and fast food restaurants, as well as having an easy route to the beach and nearby parks.
Despite being located on a busy road, the hotel remains quiet, especially at night, providing a restful stay. The well-maintained premises and friendly staff further enhance the experience, making it a top pick for visitors looking for value, comfort and accessibility in New Plymouth.
The breakfast experience at Plymouth International Hotel frequently receives positive feedback from guests. Many reviews praised the quality and variety of the buffet breakfast, describing it as plentiful, delicious and a great way to start the day. The ample choices and the presence of English breakfast options were well-received. Guests appreciated the attentive and friendly staff who contributed to a pleasant dining experience.
Several reviews highlighted the excellent presentation and service, especially noting the breakfast buffet's consistency in delivering good food. Some guests enjoyed their meals via room service, praising both breakfast and dinner. The on-site restaurant's breakfast was frequently mentioned as being particularly good value for the price with some guests noting specific features like yummy waffles.
However, there were occasional remarks about areas needing improvement, such as the breakfast service being understaffed and instances of breakfast being served late. Despite these minor issues, the overall sentiment reflected a satisfying and enjoyable breakfast experience at the hotel.
Plymouth International offers a notable dining experience that has garnered frequent acclaim from its guests. The on-site restaurant stands out with its consistently delicious food, described by many as superb, amazing and even to die for. Guests particularly loved the pork belly, beef cheeks and fresh fish. The restaurant's ambiance and modern dining area also received praise with mentions of fabulous waitstaff who are both friendly and knowledgeable.
The convenience of having an on-site restaurant made it easy for guests to enjoy meals without leaving the hotel and many appreciated the added touch of room service, highlighting its excellent presentation and service. Special dietary requests were accommodated, enhancing the dining experience for those with specific needs.
The dining area also served as the venue for private functions, where meals continued to impress and even in a fully booked restaurant, the food didn't disappoint. Breakfast offerings were varied and satisfying, adding to the overall positive dining experience at the hotel.
Additionally, the bar provided a comfortable space to enjoy a nice wine and chat by the fire, further enhancing the dining and leisure options at Plymouth International. Despite a few isolated incidents, the overall feedback on the dining experience is overwhelmingly positive, making it a memorable part of staying at this hotel.
Visitors to Plymouth International frequently praise the spaciousness and cleanliness of the rooms. The accommodations are often described as well-appointed and comfortable, featuring modern interiors that make for a pleasant stay. Many reviewers appreciated the complimentary upgrades to deluxe and suite rooms, which often included new or improved bathroom facilities and spa baths. The beds are frequently noted for their comfort, contributing to a restful night.
The hotel's rooms are generally seen as offering excellent value for money and are well-suited to the needs of various travelers, from families to solo guests. The views from the rooms and the overall cleanliness receive consistent commendations with some guests noting the immaculate condition of their accommodations.
However, there are areas in need of attention. Some rooms appear dated with decor and appliances that could benefit from upgrading. Specific issues such as malfunctioning air conditioning, poor lighting and occasional noise disturbances were mentioned. Despite these minor setbacks, the helpful and friendly staff, great location and excellent parking facilities enhance the overall positive guest experience at Plymouth International.
At Plymouth International, one aspect consistently receiving acclaim from guests is the comfort of the beds. Many reviews highlighted that the beds were incredibly comfy with some guests even describing them as super comfortable or the most beautiful bed they have ever slept in. Despite a few mentions of flat pillows needing replacement and some beddings that could use better maintenance, the consensus is that the beds generally contribute to an excellent night's sleep. Clean bed linen and good quality mattresses further add to the appeal, ensuring a restful stay. Some guests have enthused about having the best sleep in a long time, which is a testament to the overall comfort provided by the hotel's beds. Although a few minor issues like flat pillows and occasional bed linen concerns were noted, the overwhelmingly positive feedback on the comfort level of the beds makes it clear that Plymouth International prioritizes guest relaxation and rest. The pleasant sleeping experience is complemented by a warm and quiet room environment, rounding off a thorough and enjoyable stay.
Plymouth International receives mixed reviews regarding cleanliness from guests. On a positive note, many visitors appreciated the hotel’s high standards, describing rooms as clean, tidy and inviting. Several comments highlight the spotless condition of the rooms, clean bed linen and well-maintained facilities. The pool area also garnered praise for being clean and heated, contributing to an overall pleasant stay.
However, some guests reported issues that detract from the hotel's cleanliness reputation. Instances of dirty bathrooms, moldy towels and unclean communal areas were noted. Specific complaints included dirty wine glasses, sticky surfaces and black mold in shower grouts. Issues such as marks on towels, ants and noisy environments also surfaced. While some rooms appeared impeccably clean, others were reportedly not serviced properly, indicating inconsistency in housekeeping standards.
Overall, while many guests found Plymouth International to be clean and welcoming, the hotel seems to struggle with maintaining a consistently high level of cleanliness across all areas. Housekeeping and maintenance improvements could benefit future visitors in maintaining a uniformly satisfactory stay.
The reviews for the staff at Plymouth International paint a picture of exceptional service and warm hospitality. Guests consistently describe the team as very helpful, kind and friendly. The front desk staff receive particular praise for being lovely and welcoming, while the reception and restaurant staff are highlighted as both friendly and helpful. Housekeeping staff are repeatedly mentioned as awesome, enhancing the positive impressions with their attentiveness and reliability.
The staff seem to go above and beyond to ensure an excellent experience for guests, creating a welcoming atmosphere with friendly faces upon arrival and during the stay. Even the small interactions, such as the professional and cheerful demeanor of the receptionists, contribute significantly to the positive experiences.
Although there were minor mentions of overworked staff and occasional miscommunications, these instances seem to be overshadowed by the overwhelming friendliness and efficiency of the team. Many guests appreciate how quickly their requests were handled and how complaints were addressed promptly, reinforcing the hotel's commitment to excellent customer service.
Overall, the staff at Plymouth International are a standout feature, contributing significantly to the hotel's reputation for providing excellent value for money and a comfortable, pleasant stay.
Plymouth International is a charming place to stay with some thoughtful amenities like complimentary tea, coffee and milk, as well as a convenient on-site restaurant that's perfect for settling in right after check-in. Guests appreciate these touches, however, the wifi service at the hotel has been a significant letdown for many. Numerous visitors have reported issues ranging from poor connectivity, weak signals and frequent disconnections to the frustrating experience of not being able to establish a WiFi connection at all. Although the hotel provides free wifi, the reliability and performance would benefit from substantial improvement. While the addition of free wifi is appreciated, its current state has left many guests wanting for a better online experience.
The spa and pool facilities at Plymouth International generally receive high praise from guests for their quality and convenience. The updated spa pool and heated swimming pool are frequently highlighted as favorite features, appreciated for their cleanliness and relaxing atmosphere. Guests describe the spa pool as lovely, awesome and great for relaxation, while also noting that it is easy to use, even for those with disabilities.
Many reviews commend the combination of the pool and spa, emphasizing their splendid condition and the enjoyment they provide. The spa bath, in particular, garners positive remarks for its soothing properties. Families and travelers from afar, such as those from Auckland, find the spa an essential amenity during their stay.
However, there are occasional mentions of issues such as the spa pool being out of order, not working properly or appearing unkempt. Some feedback suggests that the spa could benefit from further maintenance or upgrades. Despite these occasional shortcomings, the overall satisfaction with the spa facilities, alongside the friendly staff and comfortable rooms, makes Plymouth International a pleasant destination.
Plymouth International offers a gym that, while small and basic, is appreciated for being well-maintained and clean. Guests value the convenience of having an on-site gym and spa, recognizing it as a good addition to the hotel's amenities. However, some visitors noted that the gym equipment could benefit from more frequent updates and general improvements. Additionally, the entrance to the pool area is accessed through the gym, which may be worth considering for those planning their visits. Despite the compact size, the gym provides a satisfactory experience for guests seeking a simple, functional workout space during their stay.
The pool at Plymouth International has received predominantly positive feedback from guests. Many have praised its size, cleanliness and especially the fact that it is heated, which seems to be a standout feature. Families, in particular, enjoyed the pool, noting that it was great fun for kids and ideal for relaxation. The spa area also received compliments for being amazing and good. The outdoor pool has been highlighted as being excellent for families with young children and a great spot to unwind after a long drive.
Guests found the pool easy to access, even for those with disabilities and appreciated the availability of pool towels. Despite some mentioning that the pool area could get noisy and crowded, others loved spending time there with family, describing it as awesome and lovely. There were, however, minor issues noted, such as instances when the heated pool and spa were not operational and some found the pool area too dark or cold at times. Overall, the pool and spa at Plymouth International seem to be a significant draw for both relaxation and family fun.
Plymouth International offers a variety of family-friendly amenities that make it an ideal destination for a getaway with kids. Its standout feature is the pool area, which includes both a family pool and a kids' pool, though some guests have noted a need for more hooks around the kids' pool. Many families, including larger ones, have found the accommodations spacious and convenient with features like unique multi-level rooms and adjoining rooms enhancing the stay.
The hotel's location is excellent for those traveling with kids and pets and it provides ample opportunities for exploring nature. Children have particularly enjoyed the outdoor pool and spa facilities. While the breakfast options may not have pleased every young palate, overall, the hotel delivers a great setting for family trips, whether for leisure or special occasions like weddings. Families traveling together can look forward to a comfortable and enjoyable stay with plenty of space and activities to keep everyone entertained.
The Plymouth International is a truly four-star hotel offering a fantastic experience for both business travelers and those looking for some luxury on their trip to the North Island. Guests have praised the hotel for its top-notch facilities, including a heated pool and it boasts ample parking spots. The location is also frequently highlighted as perfect and ideal for various activities.
Many visitors appreciated the hotel's great value for money, coupled with its friendly staff and clean rooms, often describing their interactions as superb, exceptional and among the best staff experiences they have had. Despite a few comments regarding awkward service and expectations of more luxury for a four-star property, the consensus remains overwhelmingly positive, making the Plymouth International a highly recommended stay.
The heated pool at Plymouth International consistently garners positive remarks from guests, frequently described as great and well-loved. Visitors appreciate having access to this facility, along with a small gym available on-site. While there is mention of an occasional issue, such as the pool being broken at times, overall the heated pool is a standout feature that enhances the guest experience. However, it's worth noting that some guests have had mixed feelings about room quality, which balanced their overall stay.
Plymouth International's outdoor pool stands out as a key highlight according to guest reviews. The view over the pool is described as lovely, adding to the overall pleasant experience. Many guests spent a significant amount of time enjoying the pool, which is noted to be heated, ensuring comfort regardless of the weather. Visitors frequently mention the pool and spa together, indicating that the combination adds to the appeal. The pool itself is characterized as very nice and fantastic and it provides lots of entertainment for guests. Some reviews mention that the pool area is fully shaded, which could be a benefit for those who prefer to avoid direct sunlight. Overall, the outdoor pool at Plymouth International is a well-regarded feature that enhances the stay for many guests.
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Location
Parking is plentiful and straightforward, adding another layer of convenience for those traveling by car. Guests appreciate being within walking distance of supermarkets and fast food restaurants, as well as having an easy route to the beach and nearby parks.
Despite being located on a busy road, the hotel remains quiet, especially at night, providing a restful stay. The well-maintained premises and friendly staff further enhance the experience, making it a top pick for visitors looking for value, comfort and accessibility in New Plymouth.
Breakfast
Several reviews highlighted the excellent presentation and service, especially noting the breakfast buffet's consistency in delivering good food. Some guests enjoyed their meals via room service, praising both breakfast and dinner. The on-site restaurant's breakfast was frequently mentioned as being particularly good value for the price with some guests noting specific features like yummy waffles.
However, there were occasional remarks about areas needing improvement, such as the breakfast service being understaffed and instances of breakfast being served late. Despite these minor issues, the overall sentiment reflected a satisfying and enjoyable breakfast experience at the hotel.
Dinner
The convenience of having an on-site restaurant made it easy for guests to enjoy meals without leaving the hotel and many appreciated the added touch of room service, highlighting its excellent presentation and service. Special dietary requests were accommodated, enhancing the dining experience for those with specific needs.
The dining area also served as the venue for private functions, where meals continued to impress and even in a fully booked restaurant, the food didn't disappoint. Breakfast offerings were varied and satisfying, adding to the overall positive dining experience at the hotel.
Additionally, the bar provided a comfortable space to enjoy a nice wine and chat by the fire, further enhancing the dining and leisure options at Plymouth International. Despite a few isolated incidents, the overall feedback on the dining experience is overwhelmingly positive, making it a memorable part of staying at this hotel.
Rooms
The hotel's rooms are generally seen as offering excellent value for money and are well-suited to the needs of various travelers, from families to solo guests. The views from the rooms and the overall cleanliness receive consistent commendations with some guests noting the immaculate condition of their accommodations.
However, there are areas in need of attention. Some rooms appear dated with decor and appliances that could benefit from upgrading. Specific issues such as malfunctioning air conditioning, poor lighting and occasional noise disturbances were mentioned. Despite these minor setbacks, the helpful and friendly staff, great location and excellent parking facilities enhance the overall positive guest experience at Plymouth International.
Beds
Cleanliness
However, some guests reported issues that detract from the hotel's cleanliness reputation. Instances of dirty bathrooms, moldy towels and unclean communal areas were noted. Specific complaints included dirty wine glasses, sticky surfaces and black mold in shower grouts. Issues such as marks on towels, ants and noisy environments also surfaced. While some rooms appeared impeccably clean, others were reportedly not serviced properly, indicating inconsistency in housekeeping standards.
Overall, while many guests found Plymouth International to be clean and welcoming, the hotel seems to struggle with maintaining a consistently high level of cleanliness across all areas. Housekeeping and maintenance improvements could benefit future visitors in maintaining a uniformly satisfactory stay.
Staff
The staff seem to go above and beyond to ensure an excellent experience for guests, creating a welcoming atmosphere with friendly faces upon arrival and during the stay. Even the small interactions, such as the professional and cheerful demeanor of the receptionists, contribute significantly to the positive experiences.
Although there were minor mentions of overworked staff and occasional miscommunications, these instances seem to be overshadowed by the overwhelming friendliness and efficiency of the team. Many guests appreciate how quickly their requests were handled and how complaints were addressed promptly, reinforcing the hotel's commitment to excellent customer service.
Overall, the staff at Plymouth International are a standout feature, contributing significantly to the hotel's reputation for providing excellent value for money and a comfortable, pleasant stay.
Wi-Fi
Spa
Many reviews commend the combination of the pool and spa, emphasizing their splendid condition and the enjoyment they provide. The spa bath, in particular, garners positive remarks for its soothing properties. Families and travelers from afar, such as those from Auckland, find the spa an essential amenity during their stay.
However, there are occasional mentions of issues such as the spa pool being out of order, not working properly or appearing unkempt. Some feedback suggests that the spa could benefit from further maintenance or upgrades. Despite these occasional shortcomings, the overall satisfaction with the spa facilities, alongside the friendly staff and comfortable rooms, makes Plymouth International a pleasant destination.
Gym
Pool
Guests found the pool easy to access, even for those with disabilities and appreciated the availability of pool towels. Despite some mentioning that the pool area could get noisy and crowded, others loved spending time there with family, describing it as awesome and lovely. There were, however, minor issues noted, such as instances when the heated pool and spa were not operational and some found the pool area too dark or cold at times. Overall, the pool and spa at Plymouth International seem to be a significant draw for both relaxation and family fun.
Family
The hotel's location is excellent for those traveling with kids and pets and it provides ample opportunities for exploring nature. Children have particularly enjoyed the outdoor pool and spa facilities. While the breakfast options may not have pleased every young palate, overall, the hotel delivers a great setting for family trips, whether for leisure or special occasions like weddings. Families traveling together can look forward to a comfortable and enjoyable stay with plenty of space and activities to keep everyone entertained.
4 Star
Many visitors appreciated the hotel's great value for money, coupled with its friendly staff and clean rooms, often describing their interactions as superb, exceptional and among the best staff experiences they have had. Despite a few comments regarding awkward service and expectations of more luxury for a four-star property, the consensus remains overwhelmingly positive, making the Plymouth International a highly recommended stay.
Heated Pool
Outdoor Pool
Yes, Plymouth International has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Plymouth International.
Yes, Plymouth International welcomes dogs.
No, parking facilities aren't available at Plymouth International.
Yes, Plymouth International has a gym.
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