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Summary of reviewsKing and Queen Hotel Suites in New Plymouth garners widespread acclaim for its exceptional offerings across multiple categories, making it a top choice for various types of travelers. One of the hotel's strongest highlights is its prime location. Nestled in the heart of the city, the hotel provides easy access to shops, cafes, restaurants, bars, the waterfront and key cultural attractions such as the Coastal Walkway and Pukekura Park. The convenience of nearby dining and entertainment options enriches the guest experience, complemented by the hotel's tranquil, modern amenities.
Dining at King and Queen Hotel Suites is another high point. The on-site restaurant is frequently praised for its amazing meals and the chargeback system with nearby eateries offers delightful flexibility. The courtyard area adds a vibrant atmosphere for savoring local culinary delights, enhancing the overall dining experience despite minor room for improvement in the hotel’s own restaurant and bar facilities.
The rooms themselves are celebrated for their immaculate cleanliness, modern décor and comfort. Guests appreciate the tasteful design, high-end furnishings and thoughtful touches like chocolate gifts and detailed bathroom notes. Although a few guests mention the room sizes could be larger, the general sentiment is overwhelmingly positive with suites particularly praised for their spaciousness and luxurious amenities.
Cleanliness is a cornerstone of the hotel’s reputation with numerous reviews commending the "spotlessly clean" rooms and facilities. This meticulously maintained environment ensures a comfortable and hygienic stay for all visitors. Additionally, the friendly and accommodating staff play a pivotal role in creating a welcoming atmosphere, frequently going above and beyond to meet guests' needs.
Guests also enjoy the complimentary wifi, which, despite occasional connectivity issues, is generally appreciated for its accessibility and convenience. The parking facilities receive positive feedback for being secure and well-managed with ample availability through arrangements with local businesses.
For family stays, King and Queen Hotel Suites offers generously-sized suites and a hospitable environment that caters well to both parents and children. The cozy and comfortable beds, often described as extremely comfortable and well-maintained, have earned high praise for delivering restful nights.
Business travelers find the hotel highly suitable, thanks to its essential business services and reliability. The availability of free bike hire also adds a layer of convenience for local commuting or exploring the area.
King and Queen Hotel Suites excel as a boutique hotel, offering a unique, stylish atmosphere with warm and charming decor. The intimate size and reasonably priced, high-quality experience contribute to its appeal. The luxurious ambiance is further accentuated by the beautifully decorated rooms and suites, featuring luxurious bedding and incredible views.
In summary, King and Queen Hotel Suites delivers a comprehensive and high-standard experience, marked by exceptional location, dining, comfort, cleanliness and service, making it a highly recommended choice for travelers seeking luxury, convenience and a personal touch. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is identified as eco-certified.
Hotel with Parking
Offers luxurious accommodations in New Plymouth town center. Provides convenient on-site parking for guests, a significant advantage in a central location. The hotel is well-regarded for its quality and service.
EV charging stations
Accessible Hotel
This hotel offers luxurious accommodations and has a disabled room available. The bathrooms feature a walk-in shower and a separate toilet. Lift/elevator access is also available.
Hotel with EV Charging Stations
The hotel offers a Tesla charger with a maximum rate of 22kW in its garage carpark for guests. A fee applies for the use of the charger and for reserving an undercover carpark.
5-Star Hotel
This luxury boutique hotel offers cutting-edge architectural design and European interiors. It features luxurious accommodation with free Wi-Fi, on-site parking, and is located in the Arts and Cultural hub of New Plymouth, near the Len Lye Gallery and the city's finest restaurants.
Boutique-style Hotel
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel for Yoga
Room Types
Premium SuiteThis luxurious air-conditioned suite boasts a 42-inch LCD TV, a kitchenette and a private balcony, some with views of the Tasman Sea. It includes European furnishings, fine linen, feather pillows and local artwork in the lounge room.
Guests enjoy free plunger coffee and the local newspaper.
Please note that suites with sea views are subject to availability. For further information please contact the property in advance, using the contact details found on the booking confirmation.
Business SuiteThis air-conditioned suite features a 42-inch LCD TV, a kitchenette and an iPod docking station. It includes fine linen, feather pillows, free plunger coffee and the local newspaper.
Anniversary SuiteThis air-conditioned apartment boasts a 42-inch LCD TV, a kitchenette and a small private balcony. It includes European furnishings, fine linen, feather pillows and local artwork in the lounge room. Free plunger coffee and local newspapers are provided.
Luxury One-Bedroom Apartment (Queen Victoria Suite)This deluxe air-conditioned apartment boasts 2 LCD TVs, a fully equipped kitchen and a private balcony overlooking the Len Lye Gallery or courtyard. It includes European furnishings, fine linen and feather pillows. Free plunger coffee and local newspapers are provided
Luxury Two-Bedroom Apartment (King Henry Suite)This luxurious air-conditioned 2-bedroom apartment boasts 2 LCD TVs, a fully equipped kitchen and a private balcony overlooking the Tasman Sea. It includes European furnishings, fine linen and feather pillows.
Free plunger coffee and local newspapers are provided.
Left Wing StudioThis petit sized studio features an edgy design and all the modern comforts. Look down onto the bustling Snug Bar and Public Catering Company.
Left Wing Spa SuiteThis luxurious suite features a jetted spa bath, free toiletries, slippers, microwave and a refrigerator. A king-sized bed is provided.
Premium LuxThis luxurious air-conditioned suite boasts a 42-inch LCD TV, a kitchenette, bath tub and a private balcony and partial views of the Tasman Sea. It includes European furnishings, fine linen, feather pillows and local artwork in the lounge room. Guests enjoy free plunger coffee and the local newspaper.
Please note that suites with sea views are subject to availability
Guest Reviews
9.4
Excellent
Location
King and Queen Hotel Suites offers a prime location that guests consistently praise as absolutely fantastic. Nestled in the heart of New Plymouth, the hotel makes it easy to explore the city with its central position close to shops, cafes, restaurants and bars. Visitors appreciate the convenience of being within walking distance to the waterfront, the Coastal Walkway and Pukekura Park. The surrounding area provides an abundance of dining and entertainment options, which guests find ideal for a dynamic experience in this vibrant part of town. The hotel's proximity to local breweries and the art gallery further enriches the stay, making it a perfect spot for those eager to delve into New Plymouth's cultural, culinary and social offerings. Guests also commend the ease of access to parking and appreciate the quiet, comfortable and modern amenities of their rooms. Overall, the King and Queen Hotel Suites' location stands out as a major highlight, contributing to a highly convenient and enjoyable stay.
Dinner
Guests of the King and Queen Hotel Suites frequently highlight the superb dining options available both within the hotel and in the surrounding area. The on-site restaurant receives high praise with some describing their meals as amazing and fabulous. Additionally, the hotel offers a convenient chargeback system with nearby restaurants, allowing guests to enjoy meals from diverse local dining spots and charge it to their room. This feature is particularly appreciated and adds to the hotel's positive dining experience. The courtyard below the hotel provides a cool vibe where guests can savor food from the local eateries.
Many reviews commend the excellent food and beverage outlets close by and mention the ease of finding great dining options just steps from the hotel. While the restaurant and bar facilities within the hotel could see some improvement, guests still appreciate the variety of dining experiences available near the property. Overall, the King and Queen Hotel Suites offer a combination of excellent on-site dining and an abundance of nearby restaurants, ensuring guests have plentiful and delightful dining choices during their stay.
Rooms
The rooms at King and Queen Hotel Suites have garnered widespread praise for their comfort, cleanliness and modern amenities. Guests frequently describe the rooms as "immaculate" and "beautifully appointed," highlighting the tasteful décor and high-end furnishings. Many reviewers enjoyed the spacious and well-equipped accommodations, noting that some rooms were upgraded to even more luxurious settings, sometimes with balconies. The beds are consistently mentioned as very comfortable, contributing to a restful stay.
Despite some comments about smaller-than-expected room sizes, the majority of guests found the rooms to be both comfortable and well-designed. The suites, in particular, received accolades for their generous size and amenities, including features like fireplaces, bathtubs and high-quality toiletries. The King Henry suite is singled out as a world-class accommodation, reflecting the luxurious standards upheld by the hotel.
Guests also appreciated the plentiful details and thoughtful touches, such as the bathroom notes and chocolate gifts, which added to the overall positive experience. The bathrooms, equipped with excellent facilities, often received special mention for their spaciousness and modern design.
In summary, while there are occasional remarks about room size and specific conditions, the overwhelming sentiment is that the rooms at King and Queen Hotel Suites are well-appointed, clean and very comfortable, making it a highly recommended place to stay for travelers seeking a luxurious and modern hotel experience.
Beds
The beds at King and Queen Hotel Suites receive overwhelmingly positive feedback from guests with numerous remarks emphasizing their comfort and size. Descriptions such as super comfy, extremely comfortable and very comfortable are frequently mentioned across reviews. Guests appreciate the large king-size beds and the inclusion of blackout blinds, enhancing the overall sleep experience. The beds are consistently praised for being clean, cozy and well-maintained with large, relaxing mattresses. Pillows also receive commendation for their comfort, contributing to a restful night's sleep. Phrases like the largest bed ever slept in and bed was awesome highlight the impressive size and comfort level of the beds. Overall, the beds at King and Queen Hotel Suites provide a highly satisfying and restful experience for guests.
Cleanliness
King and Queen Hotel Suites consistently receive high praise for their exceptional cleanliness, making them a standout choice for travelers who prioritize hygiene and comfort. Guests frequently remark on the rooms being "immaculately clean," "spotlessly clean," and "absolutely clean," ensuring a refreshing and pleasant stay. The facilities, both modern and well-stocked, contribute to an overall sense of cleanliness that extends beyond the individual rooms.
The hotel excels in maintaining a tidy environment with numerous comments highlighting the rooms as "very clean," "well-maintained," and "equipped with new amenities." The reception staff is also noted for their friendliness, which complements the pristine conditions of the overall hotel.
Visitors appreciate the attention to detail in the housekeeping, although a rare few mentioned occasional inconsistencies. Nevertheless, the general consensus is overwhelmingly positive regarding the cleanliness with multiple mentions of rooms being "clean and comfortable," "tidy," and "welcoming."
King and Queen Hotel Suites not only offer clean accommodations but also modern and comfortable amenities, providing guests with an inviting and hygienic environment. This commitment to cleanliness ensures that guests can fully enjoy their stay in a meticulously maintained and comfortable setting.
Staff
Guests of the King and Queen Hotel Suites consistently praise the staff for their exceptional service and friendly demeanor. The reception staff are described as welcoming, responsive and efficient, making the check-in process smooth and pleasant. Many guests highlight the staff's willingness to go above and beyond, ensuring that their needs are met without hesitation. This dedication to service is reflected in multiple mentions of staff being accommodating, helpful and courteous.
The positive encounters with the staff contribute significantly to the overall enjoyment of guests' stays. They frequently mention that the staff made their stay very enjoyable and that nothing was too much trouble. Specific staff members, such as Daniel and Rodrigues, are singled out for their exceptional service, indicating a high level of personalization and care.
Visitors appreciate the staff's professionalism and the excellent customer service provided throughout their stay. The consistent feedback about the friendly, helpful and polite nature of the staff suggests that guests feel genuinely welcomed and valued during their visit. Overall, the staff at King and Queen Hotel Suites play a pivotal role in creating a positive and memorable experience for their guests.
Wi-Fi
The King and Queen Hotel Suites offer complimentary wifi services to their guests, consistently highlighted as a positive feature in numerous reviews. Free and secure wifi is available throughout the hotel, including guest rooms, ensuring accessibility for all visitors. Many guests appreciate the convenience of having wireless internet readily available with some noting it is easy to connect to.
However, the hotel has faced criticism regarding the reliability and speed of the wifi. While the connection is provided at no additional cost and sufficiently covers basic online needs, some guests report intermittent connectivity issues and fluctuating signals. The overall consensus is that the wifi service, though free and widely accessible, may not be the most reliable or fastest option for those requiring a stable connection for work or high-bandwidth activities.
Parking
Guests at the King and Queen Hotel Suites generally had positive feedback regarding the parking facilities. Many appreciated the secure and managed parking options, highlighting the convenience of parking onsite. The hotel offers free parking, including designated parking spaces for check-in and provides overflow parking arrangements with local businesses, ensuring that ample parking is always available.
There were mentions of premium and covered car parking, enhancing the overall parking experience. While some noted that on-site parking can be limited and operates on a first-come, first-served basis, the presence of good parking facilities and free parking right at the doorstep mitigated any inconvenience. Guests also found parking for bicycles and cars alike with some noting the availability of off-street parking. Despite a few comments about occasional difficulties in finding parking, the majority of guests seemed pleased with the parking arrangements provided by the hotel.
Family
The King and Queen Hotel Suites offer an inviting and accommodating experience for families. Guests have highlighted the spacious and generously-sized family suites that provide ample room for everyone. The hotel places a strong emphasis on creating a welcoming atmosphere, particularly noted by parents who felt especially comfortable with their children. Family rooms come equipped with practical amenities such as closets tailored for family use, enhancing the convenience of the stay. The overall vibe of the hotel is very family-friendly, ensuring that both parents and children have a pleasant and comfortable visit.
Business
King and Queen Hotel Suites come highly recommended for business travelers. Guests consistently highlight the hotel's suitability for business stays, citing the provision of essential business services and reliable Wi-Fi. The business suites and overall facilities are deemed excellent for those on work trips with multiple reviews noting the hotel's appropriateness for single business users. The hotel further enhances its appeal with the availability of free bike hire, adding convenience for guests exploring the area or commuting locally. Travelers frequently express their intention to return, solidifying the hotel's reputation as a preferred choice for business purposes.
Boutique-Style
King and Queen Hotel Suites is celebrated for its boutique charm and stylish decor. Guests consistently describe it as a fantastic, exceptional and exquisite boutique hotel. The hotel's funky and stylish decor stands out, providing a unique and personal ambiance that is often highlighted as one of its most attractive features. The overall vibe is warm, charming and welcoming, making it stand out among boutique hotels with personality.
The hotel’s intimate size enhances its charm, creating a cozy and comfortable atmosphere. Many guests have praised its beauty and trendy aesthetic, calling it one of their favorite places to stay. The reasonable pricing of this gorgeous little boutique hotel is another highlight, offering a high-quality experience without breaking the bank. Overall, King and Queen Hotel Suites is a superb choice for travelers seeking a boutique experience with a warm and stylish flair.
Luxury
King and Queen Hotel Suites has received consistent praise for its luxurious ambiance. Guests frequently describe the hotel as luxurious with an emphasis on the high-end decor and excellent furnishings that enhance the overall experience. Specifically, the King Henry Suite stands out as an absolutely fantastic option. The luxury extends to the rooms and suites, including a notable 2-bedroom suite, all featuring luxury beddings and appointments. Many reviews highlight the lovely accommodation and incredible views, further accentuating the feeling of opulence. Each room is beautifully decorated, ensuring a very luxurious stay for all guests.
No, King and Queen Hotel Suites doesn't have any pool.
Yes, a spa is available at King and Queen Hotel Suites.
No, King and Queen Hotel Suites doesn't allow dogs.
Yes, parking facilities are available at King and Queen Hotel Suites.