4-Star HotelSummary of reviews related to the '4 Star' categoryThe Schwarzer Bär Jena is housed in a well-maintained historic building that adds to its unique charm. However, numerous guests have voiced concerns about the hotel's four-star rating, indicating that their experience did not match their expectations for such a classification. Several reviews noted that the amenities provided are basic and do not align with what one would typically anticipate from a hotel of this rating. Common issues included non-functional and outdated televisions and breakfast offerings that fell short of four-star standards.
Additionally, guests remarked that the decor feels outdated and more modern conveniences like cotton swabs and shoe brushes were missing from the bathroom amenities. These factors collectively gave the impression that the value for money is lacking, especially when considering the rate of over 100€ per night. While the historic ambiance of the building is appreciated, the overall consensus suggests that the hotel does not fully live up to its four-star designation in terms of facilities and services offered.
Show moreRead review summaries for all categories