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Summary of reviewsScala Turm Hotel Restaurant, situated in the heart of Jena atop the JenTower, provides a unique and memorable experience with its exceptional location and panoramic views. This central positioning allows guests easy access to the city's main attractions, such as shops, gyms and cultural landmarks, all within walking distance. The hotel’s breathtaking nighttime scenery adds to its charm and the atmosphere is enhanced by modern and clean rooms that are well-appreciated by guests.
The breakfast offerings at Scala Turm are widely lauded for their exceptional quality and variety. Guests enjoy a diverse and fresh buffet featuring high-quality items like salmon and eggs, all while taking in mesmerizing views from the 28th and 29th floors. The atmosphere during breakfast is relaxed and pleasant, supported by friendly staff. However, the high cost of €25 per person is a point of contention with some guests feeling that it does not offer good value for money. Despite this, the meticulously arranged buffet and stunning ambiance make it a must-try experience.
Dining at the hotel restaurant is described as exceptional and highly recommended for special occasions. The quality of the food is superb, often referred to as "culinary art," and the dining experience is elevated by the panoramic city views from the upper floors. While some guests find the menu options a bit limited and the cost fairly high, the overall consensus is that the culinary excellence and unique setting justify the expense. The stylish modern decor and amiable service by the restaurant staff further enhance the dining experience, making dinners here memorable.
The rooms at Scala Turm are spacious and clean with modern amenities, offering large windows that provide stunning views of the city. The glass-walled bathrooms add a unique, albeit sometimes controversial, touch. While the minimalist design appeals to many, some guests feel it comes across as somewhat impersonal and lacking in warmth. A few issues such as noisy air conditioning, non-functional plugs and noise from the street have been noted, but overall, the rooms are appreciated for their functionality and comfort, making them suitable for both short trips and city visits.
Cleanliness at the hotel is generally praised with precise and thorough efforts by the cleaning crew. However, there are sporadic issues such as dirt stains, dust and occasional grime that detract from the otherwise high standards. Despite these minor setbacks, the hotel maintains a largely positive impression regarding cleanliness.
The staff at Scala Turm are frequently described as friendly and supportive, enhancing the overall guest experience. However, there are instances of unprofessional behavior and inefficiencies, particularly during check-in and breakfast hours. These inconsistencies, while occasional, suggest room for improvement in service quality to match the hotel’s class and pricing.
The Wi-Fi experience at Scala Turm is mixed with some guests finding it satisfactory, but many report issues with speed, connectivity and information regarding access. Additionally, the offering of only 30 minutes of free Wi-Fi is seen as outdated by some.
Parking is another area where guest experiences vary significantly. The available options are often seen as inconvenient and expensive, contributing to frustration among visitors. Clearer information and signage regarding parking are needed to improve guest satisfaction.
Despite some minor issues with luxury perceptions and specific facilities, Scala Turm Hotel Restaurant provides a small luxury experience with sophisticated touches, particularly noted for its exceptional dining and comfortable beds. The hotel is ideal for travelers seeking a modern, sleek base with panoramic views for exploring Jena. Show more
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Hotel near Nightlife Spots
Located in Jena, this hotel is situated in close proximity to the city's nightlife. Its location makes it a convenient choice for those looking to explore Jena's bars and clubs.
Hotel with Parking
On-site parking is available at this hotel, though public parking and costs apply. The location in the JenTower offers a unique experience, and parking is accessible via a nearby multi-storey car park.
Hotel for Honeymoon
Romantic Hotel
Accessible Hotel
Small Hotel
4-Star Hotel
Room Types
Single RoomThis air conditioned room has a panoramic view of Jena, and includes flat-screen satellite TV and an en suite bathroom with a hairdryer. All rooms are quiet.
There is 30 minutes of free internet access included.
Double RoomThis air conditioned room has a panoramic view of Jena, and includes flat-screen satellite TV and an en suite bathroom with a hairdryer. All rooms are quiet.
There is 30 minutes of free internet access included.
Junior SuiteThis large and quiet suite with panoramic view of the west of Jena has a bathtub and shower, bathrobe and air conditioning. It is situated on the 27th floor .
There is 30 minutes of free internet access included.
Guest Reviews
8.2
Very Good
Location
Scala Turm Hotel Restaurant boasts an exceptional location right in the heart of Jena, making it a prime choice for both business travelers and tourists alike. Situated on the upper floors of the JenTower, guests are treated to breathtaking, panoramic views of the city and its surroundings. The central positioning means easy access to Jena's city center with shops, gyms, cultural landmarks such as the botanical garden and planetarium and other attractions all within walking distance. This unmatched location, complemented by modern, clean rooms and a welcoming atmosphere, creates a truly memorable stay. Whether for the stunning nighttime scenery or the convenience of having everything at your doorstep, Scala Turm Hotel Restaurant offers an unbeatable base for exploring Jena.
Breakfast
Scala Turm Hotel Restaurant's breakfast offerings garner considerable praise, especially for the stunning panoramic view from the high vantage points on the 28th and 29th floors. Guests frequently highlight the exceptional quality and variety of the breakfast buffet, noting the abundance and freshness of the food available, which includes high-quality items such as salmon, eggs and an array of jams. The atmosphere during breakfast is described as very pleasant and relaxed with the mesmerizing view of Jena and the Saale Valley being a significant draw.
Despite the overwhelmingly positive feedback about the taste and variety, a recurring point of contention is the cost with many finding the €25 per person price tag to be quite steep. This high price is a common critique, as some guests feel it does not offer good value for money and this sentiment is echoed by those noting a lack of vegan options and occasional lapses in accessibility and operational efficiency.
Nonetheless, the friendly staff, the spectacular ambiance and the meticulously arranged buffet contribute to making the breakfast experience memorable for most visitors. With a view that leaves a lasting impression and offerings that cater to a wide range of tastes, Scala Turm Hotel Restaurant's breakfast stands out as a must-try, particularly for those willing to indulge in a premium morning meal.
Dinner
Located at an elevated perch within Jena, the Scala Turm Hotel Restaurant offers a dining experience that is frequently described as exceptional. Guests consistently praise the restaurant for delivering food at a star level with many recommending it highly for a special occasion. The quality is noted as superb with phrases like "excellent dinner," "extraordinary cuisine," and "culinary art" often used.
The restaurant's location on the upper floors, including the 27th and 28th floors, allows for stunning panoramic views of the city, which several guests point out as a highlight of their dining experience. The stylish modern decor further enhances the atmosphere, making dinners here memorable.
While the menu options have been streamlined and some guests found it confusing or limited at certain times, the overall consensus is that the food quality compensates for these shortcomings. The Scala Turm is perceived as upscale and quite expensive, but most diners feel the high cost is justified by the culinary excellence and unique setting. An evening at this restaurant appears to be not just a meal, but an experience, marked by a pleasant ambiance and friendly staff.
For those seeking an extraordinary dining experience in Jena, Scala Turm Hotel Restaurant stands out as a highly recommended choice.
Rooms
Scala Turm Hotel Restaurant showcases a modern aesthetic with its stylishly furnished rooms, boasting large spaces and exceptional lighting. The rooms, located on the 27th floor, offer breathtaking views that are a highlight for many guests. Many reviews mention how clean and spacious the rooms are with modern amenities that contribute to a comfortable stay. The minimalist design, while appealing to some, may come across as somewhat spartan and sterile to others with functional but uncluttered furnishings.
The glass-walled bathrooms integrated into the rooms add a unique touch, though not everyone appreciates this feature, finding it lacks privacy. The ambiance of the rooms tends to be on the cooler side, both in decor and atmosphere and some guests note that the facilities can feel a bit impersonal and dated, despite the modern design.
Despite the modern touches, the rooms are described as comfortable with practical and digitized elements that simplify the guest experience. However, issues like the lack of a minibar, non-functional plugs and noisy air conditioning do detract from the overall experience for some visitors. Noise from the street is occasionally mentioned even from the 27th floor, impacting the otherwise quiet environment of the rooms.
While the rooms are deemed perfect for a short trip or city visit thanks to their functionality and spaciousness, the decor might not suit those seeking a cozier, more intimate vibe. Overall, Scala Turm Hotel Restaurant offers a mix of modern comfort with impressive city views, making it a suitable choice for travelers who appreciate sleek and functional accommodations.
Beds
Scala Turm Hotel Restaurant is widely praised for its extremely comfortable beds, which provide an exceptional sleeping experience. Many guests highlight the top-quality mattresses, describing their sleep as wonderful and the beds as super comfortable. Descriptions such as "comfortable bed and pillows," "pleasant mattress," and "comfortable bed with pillow selection" are frequent, revealing a consistently high level of comfort. Guests have referred to the mattresses as dreamy, contributing to a very good sleeping comfort.
Though some minor issues were mentioned, such as a stained headboard, very soft mattresses or beds that may not suit larger individuals, these concerns seem to be minimal in comparison to the overwhelmingly positive feedback. Additionally, there were isolated comments about a lack of privacy in some bed arrangements, as well as occasional dissatisfaction regarding the bed not being properly made upon arrival or the absence of a mattress protector. However, these do not overshadow the general consensus that the beds are a significant highlight of the stay.
Overall, for travelers prioritizing a restful night's sleep, Scala Turm Hotel Restaurant offers a reliable and comfortable bedding experience that significantly enhances the stay.
Cleanliness
The cleanliness at Scala Turm Hotel Restaurant presents a mixed yet largely positive experience for guests. Numerous reviews highlight that rooms were generally very clean with many guests noting spotless conditions upon arrival and a very clean impression throughout their stay. The cleaning crew received praise for their precise and thorough efforts and the hotel's high-quality, stylish furnishings enhanced the overall cleanliness appeal.
However, the hotel also faces some recurring issues that detract from an otherwise commendable standard. Specific complaints included dirt stains on towels racks and bathroom glass, dust on shelves and surfaces and isolated instances of grime such as mold in the shower and sticky hairdryer cords. Some guests mentioned areas like the bathtub, faucet and ventilation needing more attention. Despite daily cleaning routines, a few visitors observed crumbs and dust left in their rooms, indicating room for improvement in cleaning protocols.
The hotel’s hyper-modern amenities, while appreciated, sometimes come at the expense of practical upkeep with guests noting a small backlog of necessary repairs and renovations. Problems such as discolored carpets and stains on furniture are also cause for concern among some visitors, suggesting inconsistencies in the hotel's maintenance efforts.
Overall, Scala Turm's cleanliness is commendable but requires finer attention to details to meet the expectations associated with its class and pricing fully.
Staff
The staff at Scala Turm Hotel Restaurant received a mix of feedback, but an overarching theme was their friendliness and helpfulness. Guests frequently described the staff as "super friendly," "attentive," and "supportive." The reception team, in particular, garnered praise for being approachable and efficient, ensuring a smooth check-in and check-out process. In the restaurant, personnel were recognized for their professionalism and amiable service which enhanced the dining experience.
However, there were notable inconsistencies in the service quality. Several reviews pointed out instances of unfriendliness and unprofessional behavior, particularly during check-in and breakfast hours. Additionally, guests noted sporadic unavailability of reception staff, especially in the evenings, which led to some frustration.
Despite these occasional shortcomings, many guests had positive interactions, highlighting the staff's courteous demeanor and helpful nature, making their stay enjoyable and comfortable. Although the service had moments of inefficiency, the general sentiment leaned towards a pleasant and supportive staff experience.
Wi-Fi
Guests have shared mixed experiences regarding the WiFi at Scala Turm Hotel Restaurant. Positively, some reviews mention that the Wi-Fi is good. However, many guests felt that the WiFi experience could be improved. Several noted that there was no information about the WiFi or WLAN password provided and some mentioned that the WLAN did not work in their rooms or was extremely slow at times. It was also pointed out that only 30 minutes of free WLAN is available, which some guests found to be outdated.
Parking
Parking at Scala Turm Hotel Restaurant appears to be a mixed bag, eliciting various comments from guests. While there are some available parking options, many found them to be inconvenient and highly expensive. The parking in the nearby underground garage, although convenient, often comes with a steep price tag with daily rates ranging significantly and some guests reporting charges as high as €30 per day. Additionally, a lack of clear information and signage regarding parking exacerbates the situation, leaving some guests confused upon arrival.
There are no dedicated parking facilities directly connected to the hotel, pushing guests to use public parking garages, often at premium rates. The closest private parking is about 200 meters from the hotel, further adding to the inconvenience.
For guests with electric cars, there is a point of relief with free parking availability, but for non-electric vehicles, costs can quickly add up. The absence of discounted parking rates for hotel guests also contributes to the frustration expressed by visitors.
In summary, parking at the Scala Turm Hotel Restaurant tends to be a challenge with high costs and limited options often leaving guests dissatisfied. Potential visitors should prepare for additional parking expenses and seek out nearby alternatives in advance.
4 Star
Despite its 4-star rating, Scala Turm Hotel Restaurant has garnered mixed reviews, reflecting discrepancies between its advertised quality and actual offerings. Guests have often pointed out that some facilities, such as minibars and refrigerators, are missing, which are typically expected in a 4-star establishment. Additionally, the condition of certain amenities appears subpar with issues like the serving of frozen bread rolls being highlighted. The rooms are considered somewhat sparse for a hotel of this caliber and the overall service has been described as inconsistent with the 4-star standard. Complaints also touch upon the disappointing price-performance ratio, suggesting that the rates charged do not align with the level of service and amenities provided. Overall, while Scala Turm is rated as a 4-star hotel, it seems to fall short in maintaining the expected quality and service associated with this category.
Luxury
Visitors to Scala Turm Hotel Restaurant often mention its luxurious touches, particularly in the restaurant, which is frequently recommended for its exceptional ambiance and quality food. The breakfast, described as sophisticated and high-quality, stands out for many guests, though some note it is on the pricier side.
The hotel offers luxurious facilities including upscale equipment and fragrant shower gel, contributing to a generally luxurious feeling. Though recently renovated, some guests feel the rooms are Spartan furnished and could be more luxurious. Overall, the hotel is seen as providing a small luxury experience with some compromises, suitable for the average person seeking a touch of sophistication.
No, Scala Turm Hotel Restaurant doesn't have any pool.
No, a spa isn't available at Scala Turm Hotel Restaurant.
No, Scala Turm Hotel Restaurant doesn't allow dogs.
Yes, parking facilities are available at Scala Turm Hotel Restaurant.
No, Scala Turm Hotel Restaurant doesn't have a gym.