Best Western Hotel Jena
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsBest Western Hotel Jena proves to be a commendable choice for travelers, blending accessibility and tranquility with a range of appreciated amenities. Its location stands out, situated in a quiet area slightly outside Jena's city center but easily accessible via public transport with added perks like free public transportation tickets. The hotel's proximity to the A4 highway makes it a convenient stopover for cross-country travelers, while its serene surroundings and beautiful views provide a peaceful retreat.
The hotel's breakfast receives high praise for its variety and quality, featuring an extensive selection catering to different tastes with highlights such as salmon and fresh fruit salad. While some consider the price of 16€ per person steep, the quality and variety often justify the cost for many guests. Dinner experiences are highly positive on weekdays with the in-house restaurant offering delicious, freshly prepared meals, although limited or non-existent service on weekends is a noted drawback.
Rooms at Best Western Hotel Jena are spacious, comfortable and well-equipped with essential amenities. Guests appreciate the large, comfortable beds and the addition of balconies in some rooms. However, the decor is considered outdated and some areas show signs of wear and tear. Despite this, cleanliness is generally upheld with many guests commending the well-maintained rooms and facilities, although occasional lapses are reported.
Staff at the hotel receive consistently high marks for their friendliness and helpfulness, creating a welcoming atmosphere that enhances guests' overall experience. The efficient and smooth check-in process and attentive service in various areas of the hotel contribute significantly to guest satisfaction.
WiFi connectivity at the hotel garners mixed reviews with some guests enjoying reliable, fast internet, while others experience inconsistent service. The spa facilities similarly receive mixed feedback with appreciation for the sauna tempered by critiques of outdated amenities and limited availability.
The hotel caters well to families with spacious family rooms, practical amenities like kitchenettes and a welcoming atmosphere. The comfortable beds and quiet environment make it a favored choice for families seeking comfort and convenience.
Overall, while the Best Western Hotel Jena has areas that could benefit from updates and improvements, it remains a favored choice for its strategic location, quality breakfast, helpful staff and comfortable accommodations.
Categories
The hotel's breakfast receives high praise for its variety and quality, featuring an extensive selection catering to different tastes with highlights such as salmon and fresh fruit salad. While some consider the price of 16€ per person steep, the quality and variety often justify the cost for many guests. Dinner experiences are highly positive on weekdays with the in-house restaurant offering delicious, freshly prepared meals, although limited or non-existent service on weekends is a noted drawback.
Rooms at Best Western Hotel Jena are spacious, comfortable and well-equipped with essential amenities. Guests appreciate the large, comfortable beds and the addition of balconies in some rooms. However, the decor is considered outdated and some areas show signs of wear and tear. Despite this, cleanliness is generally upheld with many guests commending the well-maintained rooms and facilities, although occasional lapses are reported.
Staff at the hotel receive consistently high marks for their friendliness and helpfulness, creating a welcoming atmosphere that enhances guests' overall experience. The efficient and smooth check-in process and attentive service in various areas of the hotel contribute significantly to guest satisfaction.
WiFi connectivity at the hotel garners mixed reviews with some guests enjoying reliable, fast internet, while others experience inconsistent service. The spa facilities similarly receive mixed feedback with appreciation for the sauna tempered by critiques of outdated amenities and limited availability.
The hotel caters well to families with spacious family rooms, practical amenities like kitchenettes and a welcoming atmosphere. The comfortable beds and quiet environment make it a favored choice for families seeking comfort and convenience.
Overall, while the Best Western Hotel Jena has areas that could benefit from updates and improvements, it remains a favored choice for its strategic location, quality breakfast, helpful staff and comfortable accommodations.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee of €11 per pet, per stay. It also provides room service, a restaurant, a bar, a kid-friendly buffet, and rooms with kitchenettes. Other amenities include child care, laundry services, a spa and wellness center, and a spa.
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
4-Star Hotel
Guest Reviews
Best Western Hotel Jena boasts a commendable location, garnering praise from many guests for its quiet and serene surroundings. Positioned slightly outside Jena's city center, it remains easily accessible via public transport including trams and buses, making the journey to the city both convenient and quick. This ease of access is highlighted by the inclusion of free public transportation tickets for hotel guests, which adds significant value to the stay.
Strategically located near the A4 highway, the hotel serves as an excellent stopover for those traveling across Germany, due to its proximity to the motorway and ample, free parking right in front. Guests also appreciate the quiet locale despite its closeness to major roads, ensuring a peaceful night's rest.
The hotel's beautiful surroundings add a touch of nature to the mix with several rooms offering stunning views of the Jena valley and nearby mountains. Additionally, the location is noted for its green environment and the possibility of hikes directly from the hotel into the woods.
In summary, Best Western Hotel Jena's location offers a prime combination of accessibility and tranquility, making it ideal for both short-term stops and exploratory visits to the Jena area. Its proximity to public transport and major highways, coupled with serene surroundings, make it a highly recommended choice among travelers.
Breakfast at Best Western Hotel Jena receives high praise for its variety and quality. Many guests commend the extensive selection, which caters to a range of tastes with sweet, savory options and fresh regional products. Reviewers highlight the breakfast as delicious, plentiful and frequently restocked, ensuring guests find what they need. Notably, the breakfast buffet features items like salmon and fresh fruit salad, adding to its appeal.
However, some guests find the breakfast price of 16€ per person steep, noting that it doesn't always align with their expectations for value. Vegan options appear limited and a few guests suggest a more budget-friendly small breakfast option. Despite these concerns, others feel the cost is justified, considering the quality and variety offered, describing it as worth every penny.
Overall, the breakfast at Best Western Hotel Jena stands out for its comprehensive selection and delicious offerings, although its costliness is a recurrent point of critique.
The dining experience at Best Western Hotel Jena is predominantly positive during weekdays, offering excellent and delicious food that receives high praise from the guests. The in-house restaurant is highly recommended for its freshly prepared meals with delectable options like roulade, dumplings, red cabbage and a fantastic Greek salad at the bar downstairs. Additionally, the dinner and breakfast are frequently applauded with many guests noting the good standard menu and reasonable prices.
Guests often highlight the enjoyable dinner atmosphere and quality service, making it a great dining option at the hotel. The hotel also offers bar services, where the evening snacks and meals are described as mega tasty and super delicious. However, the selection at the bar could be considered sparse with limited food options available.
It is essential to note that the restaurant and bar services are significantly restricted or entirely closed during weekends. Many visitors mentioned the disappointment of having no dining or bar service available on Saturdays and Sundays, relying instead on vending machines, which seems to affect the overall experience negatively. Despite this setback, during operational days, the kitchen’s quality and the delicious food offered make dining at Best Western Hotel Jena an enjoyable part of the stay.
The rooms at Best Western Hotel Jena generally garner mixed reviews. Many guests appreciate the spaciousness of the rooms with several highlighting the large and comfortable beds and the balconies offering pleasant views. The cleanliness of the rooms is frequently noted and amenities such as kettles and coffee/tea making facilities are commonly available. There are also rooms equipped with kitchenettes, which some guests found to be practical and well-equipped, including items like microwaves and refrigerators.
However, a recurring theme in the reviews is that the rooms are quite dated with decor, furniture and bathroom fixtures reflecting styles from past decades, notably the 90s and even earlier. Some areas show significant wear and tear, such as stained carpets and broken furniture. Many guests feel the rooms and the overall hotel would benefit greatly from renovation.
Functionality is another strong point with rooms being described as adequately sized and practical, though a few guests reported issues like noisy air conditioning units and insufficient daily cleaning services. While some rooms have modern touches, others still feature outdated elements like musty smells and old-fashioned fittings.
On the downside, numerous reviews mention that the rooms can be quite warm and during summer, the curtains do not effectively darken the rooms. Also, the presence of smoking rooms led to complaints about unpleasant odors.
In summary, while the rooms at Best Western Hotel Jena are spacious, clean and well-equipped in terms of basic amenities, the overall dated condition and inconsistent maintenance detract from the experience.
When staying at the Best Western Hotel Jena, guests can anticipate a good night's sleep, thanks to predominantly positive feedback about the beds. Many reviewers appreciate the comfortable and large beds, often describing them as "very comfortable" and "great." The beds come with good bedding and pillows, often ensuring a restful experience.
For those who prefer a firmer mattress, some have found the beds to be "firm and comfortable," while others noted the perfect balance of firmness and softness. However, a few guests found the mattresses either too soft or too hard.
Size does matter at the Best Western Hotel Jena with several reviews highlighting the large, comfortable beds. Unfortunately, some guests found the double beds smaller than expected and uncomfortable for two people.
Overall, the bed experience at Best Western Hotel Jena leans towards positive with consistent mentions of comfort and cleanliness, making it a reliable choice for travelers seeking rest after a day of exploring.
Best Western Hotel Jena generally maintains a high standard of cleanliness with many guests highlighting the well-kept, very clean and tidy rooms. The daily cleaning service is rated positively and the hotel facilities, including the rooms and bathrooms, are often described as clean and well-maintained. Specifically, phrases such as "clean rooms," "clean and quiet rooms," and "rooms very clean" are frequently mentioned, indicating a consistent focus on cleanliness.
Despite numerous compliments about clean and fresh spaces, there are noted downsides, particularly in specific instances where the cleanliness did not meet expectations. Issues like "dirty toilet," "germ-infested carpet," "hair from the previous occupant," and "mold" have been pointed out by several guests. Additionally, some aspects of the hotel, such as outdated furnishings, the presence of mold in appliances and dirty fabrics, detract from an otherwise positive impression.
In summary, while the overall cleanliness of Best Western Hotel Jena is largely praised, especially in terms of room and bathroom maintenance, there are occasional lapses that indicate room for improvement. The cleanliness effort by the housekeeping team is notable and generally satisfies guests, contributing to an overall positive stay despite periodic shortcomings in certain areas.
The staff at Best Western Hotel Jena consistently receive high praise from guests for their friendliness and helpfulness. Reviewers frequently describe the staff as very friendly, accommodating and willing to go the extra mile to fulfill guest wishes. The staff at the reception and service areas, including housekeeping and the restaurant, are noted for their attentiveness and professionalism.
Guests appreciate the efficient and smooth check-in process, facilitated by competent and polite receptionists. The atmosphere created by the staff is often highlighted as pleasant and welcoming with many comments about the staff being super nice, always ready for a chat and making everything possible for a comfortable stay.
While most reviews are positive, some guests have experienced less favorable interactions, noting instances of staff not responding to complaints, appearing overwhelmed or seeming uninterested in guest needs. There were a few mentions of insufficient staff in the restaurant and occasional cases of unfriendliness.
Overall, the majority of guests have had positive experiences with the staff at Best Western Hotel Jena, often describing them as a key factor in their enjoyment of the hotel stay and expressing a willingness to return based on the excellent service provided.
Visitors to the Best Western Hotel Jena have shared mixed experiences regarding the hotel's WiFi. Positive feedback includes mentions of good, fast and excellent WiFi reception with some guests praising it as efficient and reliable within the rooms. Complimentary WiFi is also a noted benefit with free access available for guests. However, the experiences are varied as some visitors reported inconsistent connectivity, issues in public spaces and periods during which WiFi was not available at all. Overall, when it works, the WiFi appears to meet guest expectations, but the stability and consistent availability seem to need improvement.
The spa facilities at Best Western Hotel Jena have received mixed reviews from guests. While some found the sauna to be a nice and inviting feature, others pointed out several drawbacks. The spa room was often described as outdated, small and in need of better maintenance. Availability of amenities was another issue with multiple instances of the sauna area being closed or insufficiently equipped and the pool undergoing maintenance. Some guests highlighted that the wellness and fitness center's offerings exist mostly on paper with limited functionality in practice. Despite occasional positive mentions, the overall sentiment suggests the spa's potential is not fully realized and improvements are needed to meet guests' expectations.
The Best Western Hotel Jena offers a range of amenities that cater well to families traveling with children. Guests consistently highlight the spacious family rooms, which feature two bathrooms and occasionally a small kitchenette—a practical setup for parents. The rooms are described as large, clean and adequate for accommodating families, providing a comfortable stay with plenty of space for everyone. Some family rooms even include a balcony for added enjoyment.
Parents appreciate the hotel's quiet atmosphere and ample parking options, as well as the delicious breakfast that starts the day off right. The attentive staff is noted for their friendliness and helpfulness towards families, enhancing the overall experience.
The hotel also boasts child-friendly elements, such as close proximity to a pool, ensuring the little ones stay entertained. Although one review mentioned the family rooms felt a bit worn out, many guests found them sufficient and perfect for short stays. Overall, the Best Western Hotel Jena seems to be a favorable choice for families seeking comfort and convenience during their travels.
The Best Western Hotel Jena has received mixed reviews regarding its four-star rating. Several guests have expressed disappointment, alleging that the hotel does not meet the standards expected of a four-star establishment. Common grievances include outdated rooms with a 90s charm, musty hallways and worn-out facilities. Cleanliness also appears to be a recurring issue; some guests noted dirty restrooms and moldy bathroom fixtures. The service, particularly in the beer garden and restaurant, has been cited as lacking the efficiency expected from a four-star hotel.
While some reviewers observed that the hotel's facilities and services were more in line with a three-star rating, a few highlighted that the hotel remains comfortable for an overnight stay. Despite these shortcomings, a minority of guests argued that the hotel is indeed worth its four stars. However, the general consensus suggests that a thorough renovation and better maintenance are necessary for the hotel to truly live up to its four-star designation.
Best Western Hotel Jena proves to be a practical choice for business travelers seeking a no-nonsense stay. Ideal for short business trips, the hotel is conveniently located, making it easy to access key professional destinations, including the exhibition site. Guests highlight the simplicity and practicality of the accommodations, which align well with the needs of quick work trips. The game room stands out as an unexpected highlight, providing a touch of relaxation amidst professional activities.
While some guests comment on the outdated rooms and lack of amenities like a refrigerator, the overall consensus points to the hotel's adequacy for business meetings without frills. Quiet surroundings and straightforward services cater well to those traveling for work, making it a good mix for business travelers. The hotel’s location is particularly praised for its convenience, whether for a short layover or attending further education events in Jena.
Despite some noted flaws, such as noise and older facilities, the hotel offers good value for its practical approach to accommodating business needs, ensuring an uncomplicated experience for professional stays.
Best Western Hotel Jena is recognized for its dog-friendly facilities and services, making it a suitable choice for travelers with pets. Guests have noted the hotel as exceptionally welcoming to dogs, highlighting the efficient solution for breakfast with designated areas for guests with dogs. The large double rooms are spacious enough to comfortably accommodate both humans and pets and the hotel allows dogs on the beds, ensuring a cozy stay for both.
Although there is an additional fee of €11 per night for dogs, some guests find this reasonable while others consider it slightly steep, especially for small dogs. Despite the cost, many travelers appreciate the pet-friendly atmosphere, stating that bringing their dogs along posed no problems during their stay.
Pets can often be seen on the premises, enjoying ample space for exercise, making the hotel ideal for pet owners. However, some guests did mention a lack of clear information about the fees associated with bringing a dog, as well as occasional confusion regarding breakfast arrangements. Overall, the hotel's dog-friendliness, pleasant accommodations and pet-related amenities make it a preferred choice for many pet owners.
Location Show Map
Location
Strategically located near the A4 highway, the hotel serves as an excellent stopover for those traveling across Germany, due to its proximity to the motorway and ample, free parking right in front. Guests also appreciate the quiet locale despite its closeness to major roads, ensuring a peaceful night's rest.
The hotel's beautiful surroundings add a touch of nature to the mix with several rooms offering stunning views of the Jena valley and nearby mountains. Additionally, the location is noted for its green environment and the possibility of hikes directly from the hotel into the woods.
In summary, Best Western Hotel Jena's location offers a prime combination of accessibility and tranquility, making it ideal for both short-term stops and exploratory visits to the Jena area. Its proximity to public transport and major highways, coupled with serene surroundings, make it a highly recommended choice among travelers.
Breakfast
However, some guests find the breakfast price of 16€ per person steep, noting that it doesn't always align with their expectations for value. Vegan options appear limited and a few guests suggest a more budget-friendly small breakfast option. Despite these concerns, others feel the cost is justified, considering the quality and variety offered, describing it as worth every penny.
Overall, the breakfast at Best Western Hotel Jena stands out for its comprehensive selection and delicious offerings, although its costliness is a recurrent point of critique.
Dinner
Guests often highlight the enjoyable dinner atmosphere and quality service, making it a great dining option at the hotel. The hotel also offers bar services, where the evening snacks and meals are described as mega tasty and super delicious. However, the selection at the bar could be considered sparse with limited food options available.
It is essential to note that the restaurant and bar services are significantly restricted or entirely closed during weekends. Many visitors mentioned the disappointment of having no dining or bar service available on Saturdays and Sundays, relying instead on vending machines, which seems to affect the overall experience negatively. Despite this setback, during operational days, the kitchen’s quality and the delicious food offered make dining at Best Western Hotel Jena an enjoyable part of the stay.
Rooms
However, a recurring theme in the reviews is that the rooms are quite dated with decor, furniture and bathroom fixtures reflecting styles from past decades, notably the 90s and even earlier. Some areas show significant wear and tear, such as stained carpets and broken furniture. Many guests feel the rooms and the overall hotel would benefit greatly from renovation.
Functionality is another strong point with rooms being described as adequately sized and practical, though a few guests reported issues like noisy air conditioning units and insufficient daily cleaning services. While some rooms have modern touches, others still feature outdated elements like musty smells and old-fashioned fittings.
On the downside, numerous reviews mention that the rooms can be quite warm and during summer, the curtains do not effectively darken the rooms. Also, the presence of smoking rooms led to complaints about unpleasant odors.
In summary, while the rooms at Best Western Hotel Jena are spacious, clean and well-equipped in terms of basic amenities, the overall dated condition and inconsistent maintenance detract from the experience.
Beds
For those who prefer a firmer mattress, some have found the beds to be "firm and comfortable," while others noted the perfect balance of firmness and softness. However, a few guests found the mattresses either too soft or too hard.
Size does matter at the Best Western Hotel Jena with several reviews highlighting the large, comfortable beds. Unfortunately, some guests found the double beds smaller than expected and uncomfortable for two people.
Overall, the bed experience at Best Western Hotel Jena leans towards positive with consistent mentions of comfort and cleanliness, making it a reliable choice for travelers seeking rest after a day of exploring.
Cleanliness
Despite numerous compliments about clean and fresh spaces, there are noted downsides, particularly in specific instances where the cleanliness did not meet expectations. Issues like "dirty toilet," "germ-infested carpet," "hair from the previous occupant," and "mold" have been pointed out by several guests. Additionally, some aspects of the hotel, such as outdated furnishings, the presence of mold in appliances and dirty fabrics, detract from an otherwise positive impression.
In summary, while the overall cleanliness of Best Western Hotel Jena is largely praised, especially in terms of room and bathroom maintenance, there are occasional lapses that indicate room for improvement. The cleanliness effort by the housekeeping team is notable and generally satisfies guests, contributing to an overall positive stay despite periodic shortcomings in certain areas.
Staff
Guests appreciate the efficient and smooth check-in process, facilitated by competent and polite receptionists. The atmosphere created by the staff is often highlighted as pleasant and welcoming with many comments about the staff being super nice, always ready for a chat and making everything possible for a comfortable stay.
While most reviews are positive, some guests have experienced less favorable interactions, noting instances of staff not responding to complaints, appearing overwhelmed or seeming uninterested in guest needs. There were a few mentions of insufficient staff in the restaurant and occasional cases of unfriendliness.
Overall, the majority of guests have had positive experiences with the staff at Best Western Hotel Jena, often describing them as a key factor in their enjoyment of the hotel stay and expressing a willingness to return based on the excellent service provided.
Wi-Fi
Spa
Family
Parents appreciate the hotel's quiet atmosphere and ample parking options, as well as the delicious breakfast that starts the day off right. The attentive staff is noted for their friendliness and helpfulness towards families, enhancing the overall experience.
The hotel also boasts child-friendly elements, such as close proximity to a pool, ensuring the little ones stay entertained. Although one review mentioned the family rooms felt a bit worn out, many guests found them sufficient and perfect for short stays. Overall, the Best Western Hotel Jena seems to be a favorable choice for families seeking comfort and convenience during their travels.
4 Star
While some reviewers observed that the hotel's facilities and services were more in line with a three-star rating, a few highlighted that the hotel remains comfortable for an overnight stay. Despite these shortcomings, a minority of guests argued that the hotel is indeed worth its four stars. However, the general consensus suggests that a thorough renovation and better maintenance are necessary for the hotel to truly live up to its four-star designation.
Business
While some guests comment on the outdated rooms and lack of amenities like a refrigerator, the overall consensus points to the hotel's adequacy for business meetings without frills. Quiet surroundings and straightforward services cater well to those traveling for work, making it a good mix for business travelers. The hotel’s location is particularly praised for its convenience, whether for a short layover or attending further education events in Jena.
Despite some noted flaws, such as noise and older facilities, the hotel offers good value for its practical approach to accommodating business needs, ensuring an uncomplicated experience for professional stays.
Dog Friendly
Although there is an additional fee of €11 per night for dogs, some guests find this reasonable while others consider it slightly steep, especially for small dogs. Despite the cost, many travelers appreciate the pet-friendly atmosphere, stating that bringing their dogs along posed no problems during their stay.
Pets can often be seen on the premises, enjoying ample space for exercise, making the hotel ideal for pet owners. However, some guests did mention a lack of clear information about the fees associated with bringing a dog, as well as occasional confusion regarding breakfast arrangements. Overall, the hotel's dog-friendliness, pleasant accommodations and pet-related amenities make it a preferred choice for many pet owners.
No, Best Western Hotel Jena doesn't have any pool.
Yes, a spa is available at Best Western Hotel Jena.
Yes, Best Western Hotel Jena welcomes dogs.
No, parking facilities aren't available at Best Western Hotel Jena.
No, Best Western Hotel Jena doesn't have a gym.
Location Show Map
More Options
