Serhs Natal Grand Hotel & Resort is a five-star resort located in Rio Grande do Norte. It features 4 swimming pools, 5 restaurants, various activities for all guests, as well as the KENSHO Spa with an emphasis on Zen and a variety of treatments. The hotel also offers various event spaces, designed to meet every guest's needs.
Summary of reviews
The Serhs Natal Grand Hotel & Resort is a wonderful choice for those looking for a luxurious stay in Natal. The hotel boasts a stunning beachfront location with easy access to the central region of Ponta Negra. Guests can enjoy a practically private beach and explore the city while staying at the hotel. The breakfast experience is marvelous with many options and everything being perfect. The hotel offers varied dining options with delicious food served at the different restaurants. The staff is friendly, attentive and respectful, providing excellent service. The spa is an indulgent treat that comes highly recommended. The pool area is well-maintained with a great bar and drinks service. The beach is clean and perfect for relaxation. The hotel is perfect for families with activities for everyone to enjoy. The beds are large, comfortable and cozy, ensuring a restful and rejuvenating stay. While some guests have criticized certain parts of the hotel that are in need of renovation, the hotel excels in its updated areas. Overall, the Serhs Natal Grand Hotel & Resort provides a comfortable and enjoyable stay with a magnificent concept, facilities and courteous staff.
Ocean Palace All Inclusive Premium is a highly rated resort with a fantastic location close to the beach and stunning views of the ocean and Careca Hill. The breakfast buffet is incredible with a wide variety of delicious options available and the dinner receives mixed reviews but is generally praised for its quality and variety. The hotel offers spacious and comfortable rooms with impeccable service and attention from staff. The staff is amazing with guests raving about their attentiveness, friendliness and willingness to go above and beyond. The pool facilities are well-designed and well-maintained and the beach is beautiful and easily accessible. The hotel is perfect for families with kids with plenty of activities to keep everyone entertained. The all-inclusive experience is excellent with high-quality food and drinks available throughout the resort. Despite some minor criticisms, Ocean Palace All Inclusive Premium remains a wonderful choice for a vacation in Brazil.
Wish Natal is a five-star hotel that offers an amazing location right on the beach, making it a top choice for travelers looking for a relaxing getaway. The hotel's breakfast is highly recommended by many guests with a wide variety of delicious and fresh food, including regional options. The dining experience has received mixed reviews, but the buffet dinner is highly recommended and offers a range of delicious options. The hotel has comfortable and spacious rooms with stunning views, although some guests noted issues with the showers and cleanliness. The staff is incredibly friendly and accommodating, going above and beyond to ensure guests have a pleasant stay. The pool area is excellent for families with children and the beach structure is well-prepared with private umbrellas and beach tennis. Wish Natal is a great choice for families with plenty to keep the kids entertained and the hotel provides a comfortable sleeping experience for its guests. Overall, Wish Natal is an excellent option for your next stay in Natal with impeccable service and a wonderful experience guaranteed.
GoldMen Vila do Mar Natal, located along the Via Costeira, is celebrated for its exceptional beachfront location, offering immediate access to a serene and exclusive beach. Guests frequently highlight the stunning ocean views, tranquil environment and child-friendly amenities, making it ideal for families. The vistas and peaceful ambiance contribute to a restful stay with convenient proximity to local attractions.
The breakfast at Vila do Mar Natal receives mixed reviews. While many appreciate the ample food options, including a variety of pastries, cold cuts and cheeses, others note a need for fresher items and better service. Despite these criticisms, the breakfast is often praised for its abundance and, in some cases, its five-star quality.
Dinner options also evoke mixed reactions. Some guests appreciate the 24-hour availability and extensive variety, while others criticize the repetitive menu and lack of freshness. Issues such as greasy food and disorganization in the dining area are common complaints, leading some guests to dine out instead.
Rooms at the hotel receive praise for their spaciousness, comfort and sea views. However, maintenance issues such as dampness, musty smells and inconsistent cleaning services are frequently mentioned. Guests appreciate the newly renovated facilities but express concerns over faulty air conditioning and broken fixtures.
Cleanliness is another area with mixed feedback. While some aspects, such as the condition of pools and the beach, are well-regarded, issues with dirty bathrooms, mold and unhygienic dining areas detract from the overall experience.
The staff garners both positive and negative reviews. Many guests find the employees helpful and friendly, enhancing their stay. However, instances of understaffing and occasional rudeness reflect a need for better training and management to ensure consistent service quality.
Wi-Fi connectivity is highly praised in common areas but is notably poor in the rooms. Guests frequently encounter issues with internet access in their accommodations, despite efficient and courteous service from the reception staff.
The pool area is a highlight with multiple clean and heated pools, a playground and a lively ambiance bolstered by recreational activities and local bands. However, crowding and occasional cleanliness issues are reported.
The beachfront experience is a major draw with stunning sea views and direct access to exclusive, tranquil sands. Some guests note the lack of beach chairs and umbrellas and the rough waters during high tide, but generally find the beach aspect of the hotel highly appealing.
Parking facilities are ample and convenient, though the additional cost is noted as a negative aspect. Despite some logistical issues, the parking area is generally well-regarded.
The family-friendly environment is a standout feature with numerous amenities and activities for children, spacious rooms and a welcoming atmosphere. Families consistently enjoy the hotel's structure and activities, making it an excellent choice for a family vacation.
Overall, GoldMen Vila do Mar Natal offers a generally positive experience, particularly in terms of location, family-friendliness and beach access, though there are areas for improvement in dining, room maintenance, cleanliness and service consistency.
Rifoles Praia Hotel e Resort, located in the scenic Ponta Negra area, is highly praised for its prime beachfront location. Guests love the stunning sea views and easy access to local amenities such as restaurants, markets and shops. The hotel's proximity to Freires Avenue and the Convention Center makes it ideal for both leisure and business travelers. The convenience for exploring other beaches and attractions in the region enhances its appeal.
The breakfast at Rifoles Praia Hotel e Resort receives outstanding reviews for its variety, abundance and quality. Guests appreciate the diverse options, made-to-order dishes and the beautiful beach views while dining. Despite minor suggestions for more variety, the breakfast consistently delights diners.
The hotel's pool area is noted as a highlight, featuring multiple well-maintained pools of varying sizes and depths. Guests enjoy the organized, pleasant-temperature pools, daily towel service and the swim-up bar. The interconnected pool and beach areas provide seamless transitions between activities, contributing to a superb relaxation experience.
The beachfront location offers direct access to Ponta Negra Beach, enhancing the appeal of the resort. Guests appreciate the easy access and scenic vistas from the breakfast area and rooms. While some noted occasional beach service shortcomings, the overall location adds significant value to the stay.
Families find the resort particularly welcoming, thanks to its kid-friendly activities and attentive service. The entertainment team receives accolades for their engaging activities for both children and adults. The thoughtful family approach, coupled with wonderful employees, ensures a memorable experience for families.
Staff at Rifoles Praia Hotel e Resort consistently earn high praise for their attentiveness, politeness and helpfulness. The pool bar personnel and the overall friendliness of the team enhance the guest experience, making the staff a standout feature of the resort.
Despite these positives, some areas require improvement. The dinner service receives mixed feedback with concerns about quality, variety and high prices. Rooms, though spacious and offering stunning views, have recurring issues with musty smells, mold and outdated amenities. Cleanliness is another area needing attention with reports of moldy smells, poor cleaning standards and maintenance issues.
Additionally, the free Wi-Fi service falls short of expectations with numerous guests experiencing weak or non-existent signals in their rooms.
Overall, while Rifoles Praia Hotel e Resort offers an attractive beachfront location, excellent pool facilities and exceptional staff service, it could benefit from improvements in dinner quality, room maintenance and cleanliness to provide an even better guest experience.
Majestic Ponta Negra Beach, WorldHotels Elite is celebrated for its prime location in the vibrant Ponta Negra neighborhood of Natal, Brazil. Guests appreciate its close proximity to excellent restaurants, bars, craft fairs, and shops, making it a convenient spot for exploring local attractions, including the iconic Ponta Negra beach. The area’s reputation for safety further enhances the experience, and the positive reception is augmented by the hotel's friendly and attentive staff, contributing to its perception of good value.
Breakfast at the hotel stands out for its variety and quality, offering a mix of regional and international dishes in a buffet that includes fresh fruits, pastries, and made-to-order options. Guests frequently praise the breakfast as outstanding, often elevating the morning meal to the highlight of their stay. Similarly, dinner at Brasserie de La Mer is lauded for its sophisticated and stylish presentation, with dishes crafted by Chef Érick Jacquin providing an unforgettable gourmet experience despite its high price.
The rooms offer exceptional comfort and cleanliness, boasting modern amenities and stunning views of the sea or nearby hills. While some comments note room size limitations, the luxurious ambiance and attention to detail—such as comfortable beds and large showers—overshadow minor drawbacks. The hotel maintains a high standard of cleanliness, consistently appreciated by guests, alongside the diligent and friendly nature of the staff, ensuring a warm, supportive, and professional service throughout.
While Wi-Fi service receives mixed reviews, with frequent complaints about instability and interruptions, the hotel compensates with other amenities. The gym, although limited in size and equipment, provides a functional space for light workouts, but would benefit from further development. Conversely, the pool offers a peaceful retreat, though its small size and cold water are noted issues. The strategic location near Ponta Negra Beach and various parking options emphasize convenience, even as parking space and pricing clarity could be improved.
Families find the hotel welcoming, with clean, excellent facilities suited for serene vacations. Despite minor challenges, Majestic Ponta Negra Beach, WorldHotels Elite, stands as a commendable choice for travelers seeking a luxurious stay in an accessible and picturesque locale.
Rede Andrade Comfort receives positive reviews for its excellent location near Ponta Negra Beach. The hotel's prime positioning allows guests easy access to local attractions, restaurants, bars and supermarkets. Its proximity to notable landmarks like Morro do Careca and the bustling waterfront makes it a favored choice for travelers visiting Natal. The strategic location, combined with the cost-benefit ratio, structure and cleanliness of the establishment, contributes to a highly satisfactory guest experience.
Rooms at Rede Andrade Comfort are often appreciated for their spaciousness, comfort and beautiful ocean views from balconies. Many guests praise the clean conditions and modern furnishings, including comfortable beds and effective air conditioning. However, some reviews highlight issues related to maintenance and cleanliness with complaints about musty smells, outdated facilities and noise.
The staff is frequently commended for their friendliness, professionalism and attentiveness. Specific employees such as Samuel, Joira and Rayane are noted for their exceptional service. The housekeeping and pool service staff are also praised for their politeness and efficiency. Though there are occasional mentions of inconsistencies and encounters with less courteous staff, the overall feedback about the team is highly positive.
The breakfast experience receives mixed reviews. Many guests find it varied and delicious with freshly made items like tapioca standing out. Despite some criticisms about repetition and lack of fresh options, the majority of guests consider it good, especially with its scenic setting.
Dinner at the hotel's restaurant is generally well-received for its affordability and delicious food, complementing the vibrant bar atmosphere with live music. Nonetheless, there are concerns about the limited menu, occasional food quality issues and restricted operating hours.
Cleanliness at the hotel garners both praise and criticism. While many guests are satisfied with the clean rooms and commendable housekeeping efforts, others point out inconsistencies and maintenance shortcomings. The pool, while appreciated for its atmosphere and view, also suffers from mixed reviews regarding its size, cleanliness and availability of seating.
Free Wi-Fi availability elicits mixed feedback; some guests find it reliable, while others experience connectivity issues, especially in certain areas like the third floor. The gym's condition also attracts criticism due to old, non-functional equipment and cleanliness issues, despite its potential and views.
The hotel's parking situation is a notable drawback with limited spots, tight spaces and additional fees frustrating some guests. Despite these challenges, the overall combination of scenic beauty, convenience, friendly staff and comfortable accommodations makes Rede Andrade Comfort a recommended choice for travelers.
Transamerica Executive Natal consistently receives high praise for its prime location near Ponta Negra Beach with stunning sea views and convenient proximity to local bars, restaurants and the vibrant nightlife. The hotel's surroundings are peaceful and easy to navigate, adding to its appeal for tourists.
The rooms at Transamerica Executive Natal are appreciated for their spaciousness and cleanliness. Many feature impressive sea views and are equipped with comfortable beds, quality linens and various amenities, ensuring a relaxing stay. Though some guests noted minor issues such as translucent curtains, overall satisfaction with the stylish and well-kept rooms is high.
Cleanliness is a strong point with both rooms and common areas maintained to a high standard. The staff is frequently commended for their friendliness, professionalism and attentiveness, contributing significantly to a positive guest experience. Specific staff members like Alan and Augusto are highlighted for their exceptional service.
The breakfast experience receives mixed reviews. While many guests enjoy the tasty and plentiful offerings alongside friendly service and scenic views, there are notable complaints regarding the variety and quality of options. The breakfast area can become cramped and uncomfortable during peak times, indicating room for improvement.
Facilities such as free private parking and reliable WiFi add to the hotel's convenience, though the WiFi can occasionally be inconsistent. The gym does not meet guest expectations due to its small size and lack of well-maintained equipment. The pool, while charming, is small, unheated and positioned in the shade for most of the day, which may affect its overall enjoyment.
Despite some criticisms about aging facilities and specific amenities not meeting 4-star standards, Transamerica Executive Natal offers great value for money. Its exceptional location, clean and comfortable rooms and friendly staff make it a highly recommended choice for travelers looking to enjoy the best of Ponta Negra with ease and comfort.
Quality Suites Natal is highly regarded by guests for its exceptional location in the vibrant Ponta Negra area, making it a prime choice for beach and city explorers alike. Situated just a short walk from the scenic beach and offering remarkable views of Morro do Careca, the hotel's location is complemented by easy access to a variety of shops, restaurants, and bars, enhancing the overall travel experience.
Guests frequently praise the spacious and comfortable accommodations, which include multi-bedroom apartments with living areas and kitchen facilities. The rooms are noted for their cleanliness, quality beds, and delightful ocean views, ensuring a restful and enjoyable stay. While some guests noted minor maintenance issues, the overall impression is positive.
The staff at Quality Suites Natal receives consistent accolades for their friendliness and professionalism, with many guests highlighting the attentive service that contributes to a welcoming atmosphere. This hospitality extends to the breakfast experience, where a generous variety of delicious regional offerings, like freshly made tapioca, are available.
The hotel offers good value for money, combining excellent service, a delicious breakfast, and well-maintained facilities. Despite occasional comments on areas for improvement, such as Wi-Fi connectivity and pool size, the overall guest experience remains positive.
Ideal for families, Quality Suites Natal's spacious accommodations and friendly service create a pleasant environment for all guests. The combination of a fantastic location, comfortable rooms, and attentive staff makes the hotel a compelling choice for travelers seeking a memorable and relaxing stay in Natal.
Ilusion Hotel is frequently praised for its prime location near Ponta Negra Beach, providing guests with easy access to the vibrant local scene, including numerous bars, restaurants, and shops. The hotel offers spectacular sea views and spacious accommodations that are both comfortable and clean, making it an ideal choice for both leisure and business travelers. Guests consistently commend the hotel’s varied and high-quality breakfast offerings, which are often deemed one of the best in the region, accompanied by beautiful views and attentive service.
The cleanliness of the hotel is another highlight, with many guests noting the impeccable upkeep of both individual rooms and common areas. The staff, particularly the breakfast team, receive high marks for their friendliness, politeness, and efficiency, enhancing the overall guest experience. The hotel also accommodates families and guests with pets well, providing spacious rooms and a welcoming atmosphere.
While Ilusion Hotel excels in many areas, there are some noted shortcomings. The Wi-Fi connectivity is often unreliable in rooms, occasionally detracting from the otherwise pleasurable stay. The pool is described as inviting but could benefit from more consistent maintenance and enhancements. Parking facilities, though generally appreciated for their safety and convenience, face issues during peak times due to limited spaces.
Ilusion Hotel stands out for its reasonable cost-to-benefit ratio, especially for those who prioritize location and budget. Despite some minor inconveniences, such as occasional lapses in amenities and maintenance, the hotel offers a pleasant stay characterized by excellent service, comfortable beds, and a commitment to cleanliness. While not fully adhering to four-star standards, its charm and value make it a popular choice for repeat visitors to Natal.
Categories
Romantic
Big
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-12 out of 12 hotels in Natal