Natal-5.87904200,
-35.17588100,
Av. Engenheiro Roberto Freire, 4848(Show on Map)
8.3
Very Good
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Summary of reviewsQuality Suites Natal is highly regarded by guests for its exceptional location in the vibrant Ponta Negra area, making it a prime choice for beach and city explorers alike. Situated just a short walk from the scenic beach and offering remarkable views of Morro do Careca, the hotel's location is complemented by easy access to a variety of shops, restaurants, and bars, enhancing the overall travel experience.
Guests frequently praise the spacious and comfortable accommodations, which include multi-bedroom apartments with living areas and kitchen facilities. The rooms are noted for their cleanliness, quality beds, and delightful ocean views, ensuring a restful and enjoyable stay. While some guests noted minor maintenance issues, the overall impression is positive.
The staff at Quality Suites Natal receives consistent accolades for their friendliness and professionalism, with many guests highlighting the attentive service that contributes to a welcoming atmosphere. This hospitality extends to the breakfast experience, where a generous variety of delicious regional offerings, like freshly made tapioca, are available.
The hotel offers good value for money, combining excellent service, a delicious breakfast, and well-maintained facilities. Despite occasional comments on areas for improvement, such as Wi-Fi connectivity and pool size, the overall guest experience remains positive.
Ideal for families, Quality Suites Natal's spacious accommodations and friendly service create a pleasant environment for all guests. The combination of a fantastic location, comfortable rooms, and attentive staff makes the hotel a compelling choice for travelers seeking a memorable and relaxing stay in Natal. Show more
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Categories
Hotel for Honeymoon
Provides comfortable suites and a convenient location, making it a practical choice for couples who want to explore Natal. The suites offer extra space and amenities for a relaxing stay. It is well-suited for couples seeking a balance of comfort and convenience.
Romantic Hotel
Offering quality suites, this hotel ensures a comfortable and relaxing stay. The convenient location and well-maintained facilities make it suitable for couples.
Hotel near Nightlife Spots
Located on Av. Engenheiro Roberto Freire, this hotel is positioned near the Ponta Negra area, providing access to various nightlife venues. It offers convenience for exploring the local scene.
Accessible Hotel
This hotel is explicitly stated as 'Wheelchair-accessible' and provides 'Lift access' and 'Rooms/Facilities for disabled' guests.
Hotel with Gym
This hotel is perfect for travelers seeking a balance of relaxation and physical activity, offering top-notch sports facilities and a state-of-the-art fitness center.
4-Star Hotel
This hotel is situated in the heart of Natal, offering easy access to The Maracajau Beach. It provides comfortable suites and is known for its quality service. The hotel is located near many restaurant options.
Hotel with Outdoor Pool
Located near Ponta Negra Beach, this hotel offers an outdoor swimming pool and a poolside bar. Guests can enjoy the pool and other facilities like a sauna and fitness center.
Hotel near The Beach
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Room Types
Superior Double RoomThis spacious room features air conditioning, an LCD TV, cable channels, hairdryer and free internet access.
Please note this room does not accommodate extra beds.
Please note that this room is non-smoking.
Deluxe Twin RoomThis extra spacious room features a kitchenette, a refrigerator and microwave, separate seating area and balcony with sea view. It includes an LCD TV with cable channels and free internet access.
Please note that this room is non-smoking.
Deluxe Double RoomThis extra spacious room features a kitchenette, a refrigerator and microwave, separate seating area and balcony with sea view. It includes an LCD TV with cable channels and free internet access.
Please note that this room is non-smoking.
Business Class Double Room Sea ViewThis spacious room features a balcony, air conditioning, 2 LCD TVs with cable channels, a living area and a kitchenette. Free Wi-Fi, tea and other amenities are included.
Please note that this room is non-smoking.
Superior SuiteThis 2-bedroom suite features 2 bathrooms, a living area, kitchenette and balcony. It includes an LCD TV with cable channels and free internet access.
Please note that this room is non-smoking.
Guest Reviews
8.3
Very Good
Location
Quality Suites Natal consistently impresses guests with its prime location, making it a standout choice for travelers visiting the vibrant area of Ponta Negra. The hotel is conveniently situated just a short walk from the beach and sits on the main avenue that leads to the heart of the Ponta Negra district. Guests appreciate the easy access to a variety of local shops, markets, and diverse dining options, including an array of restaurants and bars. Many reviewers highlight the breathtaking views of Morro do Careca and the ocean, offering a scenic panorama that enhances their stay.
In addition to its superb location, the hotel is praised for its spacious accommodations, including apartments with multiple bedrooms, living areas, and kitchen facilities. Quality Suites Natal delivers excellent service, with attentive and professional staff ensuring a comfortable experience for guests. The hotel offers value for money with its combination of location, comfort, and amenities, including a wonderful breakfast and well-maintained facilities.
The convenient access to tourist attractions, craft markets, and vibrant nightlife further enhances the appeal of this well-located hotel, making it a highly recommended option for visitors to Natal.
Breakfast
Quality Suites Natal offers a breakfast experience that generally receives positive feedback from guests. The breakfast is frequently described as very good, with many highlighting its varied and generous offerings, including a great variety of fruits and regional options like tapioca made on the spot. The food is often praised for being delicious and satisfying, complemented by excellent and polite staff service. Guests appreciate the quality and taste of the breakfast, with some considering it one of the best they've had, alongside supportive mentions of the overall restaurant's quality.
However, some reviews point to specific areas for improvement, such as the inclusion of more diverse items like light yogurt, whole grains, and other varieties of bread. A few guests noted that the breakfast area is compact for the hotel's size, leading to limited space. While the majority finds the breakfast adequate, a handful mention that it could feel repetitive over a longer stay or lacked certain beverages like cappuccino. Despite these critiques, the overall impression remains positive, with most guests finding the breakfast experience at the hotel satisfying and more than capable of starting their day on a good note.
Rooms
The rooms at Quality Suites Natal receive high praise for their spaciousness and comfort. Many guests appreciate the generous size of the apartments, which often include a living room, kitchen, and sometimes a balcony. The rooms are noted for being wonderfully clean and comfortable, with quality beds and linens enhancing the sleep experience. Each room offers beautiful views of Ponta Negra beach or Morro do Careca, adding to the overall appeal of the stay. Despite some minor maintenance needs and occasional issues like ants, these do not significantly impact the guests' enjoyment. The rooms are described as airy and well-decorated, providing a cozy and relaxing environment. Some guests commend the friendly and helpful service, which complements the comfort of the accommodations. While there are occasional inconveniences, such as a power outage or check-out time extension charges, the hotel's ability to offer clean, spacious, and well-equipped rooms with stunning beach views generally leaves a positive impression.
Beds
Guests at Quality Suites Natal have generally enjoyed a comfortable stay, particularly appreciating the beds. The feedback highlights that the beds are very comfortable and contribute to a restful night’s sleep. Guests found the bedding impeccable and praised the quality of the pillows, enhancing overall satisfaction. The rooms are described as spacious, with some even offering a sea view, providing a delightful backdrop for relaxation. Accommodation mimics an apartment setting, equipped with various facilities including a kitchen with a microwave, which adds convenience to the stay. A king-size bed in the room further amplifies comfort levels. However, some reviews noted issues with older, worn-out bedding and towels, which some guests found detracting. Despite these mentions, the focus remains predominantly on the comfort provided by the well-sized, quality beds, blending practicality with tranquility during each visit.
Cleanliness
Quality Suites Natal consistently receives praise for its cleanliness and well-maintained facilities. Guests frequently highlight the clean rooms, which often come with a balcony offering stunning views of the beach. The hotel is noted for its tidy and organized spaces, including the apartments and common areas like the restaurant. Many reviews mention the cleanliness of the bed and bath linens, adding to the overall comfort of the stay. Visitors often feel safe and at ease in the clean environment provided by the hotel.
The staff is described as helpful and friendly, contributing to the enjoyable and comfortable experience. There are occasional mentions of minor issues, such as a late cleaning schedule and maintenance needed in some older facilities like the shower box. Despite these observations, the general consensus is that the hotel's cleaning standards are high, with exceptional organization throughout the property.
The atmosphere is described as peaceful and the location is praised for its convenience, being close to Ponta Negra beach. The rooms are spacious and comfortable, providing good value for money. Overall, the cleanliness of Quality Suites Natal meets and often exceeds guest expectations, making it a recommended choice for travelers seeking a pleasant stay in a well-kept environment.
Staff
Quality Suites Natal garners consistent praise for its outstanding staff and exceptional service. Guests frequently commend the team for their attentiveness and friendliness, often highlighting the kind and welcoming nature of the employees. The service is described as impeccable, with staff trained to high standards, providing an experience comparable to FIFA service standards. The reception staff, notably Jeferson, receives special recognition for their excellent service and assistance, making guests feel right at home.
The polite and helpful demeanor of the staff contributes significantly to the hotel's positive reputation, ensuring that requests are promptly attended to. Despite minor criticisms, such as the staff's knowledge of local attractions or the policy on extending check-out times, the overall impression is one of remarkable service and dedication. Guests appreciate the effort the staff makes to create a pleasant experience, with attention to detail that reflects a commitment to hospitality.
Additionally, the waiters are noted for their attentiveness, which complements the excellent food and service offered at the hotel. Guests express a sense of satisfaction with the quality of their stay, attributing it largely to the professional and courteous staff who consistently go above and beyond to meet guest needs. Overall, the staff of Quality Suites Natal plays a pivotal role in delivering a memorable and comfortable stay for its guests.
Wi-Fi
Quality Suites Natal presents itself as a hotel with a generally concerning Wi-Fi situation, as noted by past guests. Despite occasional positive mentions of reliable and fast internet, the overall experience is characterized by weak signals and frequent connectivity issues, especially within guest rooms. Patrons often found themselves resorting to the more stable connection in the hotel lobby when the room's Wi-Fi was unusable or inconsistent. This suggests that for those who prioritize seamless internet access during their stay, the hotel might present challenges. Overall, the Wi-Fi service at Quality Suites Natal seems to need attention to ensure a more consistently satisfying experience for all guests.
Pool
Quality Suites Natal offers a pool area that is consistently praised for its cleanliness. Guests appreciate that towels are readily available, ensuring a comfortable experience. However, the pool's size appears to be a common concern, frequently described as small, with some guests feeling it can become cramped, especially during busy periods when children tend to dominate its use. Despite this, the hotel provides a satisfactory overall experience, prompting guests to consider returning. The pool's cleanliness is usually well-maintained, although there are isolated mentions of it not being clean during some visits. For families and those visiting the hotel for brief stays, the pool serves as a suitable addition, enhancing the experience despite its limited size.
Beach
Quality Suites Natal offers an ideal location for beach lovers, situated just a few meters from the shoreline. While the nearby beach has received mixed reviews regarding maintenance, the hotel provides guests with exceptional panoramic sea views, complemented by lovely side views of the beach from spacious apartments. Visitors frequently praise the hotel's proximity to the beach, making it convenient for leisurely strolls and relaxation. Additionally, the surrounding area boasts a variety of good restaurants, a craft market, and other conveniences, enhancing the overall guest experience. Guests appreciate the hotel for its excellent location, although it may not be suited for a work trip. Quality Suites Natal stands out as a great choice for those seeking to enjoy the beach and local amenities.
Family
Quality Suites Natal is an appealing choice for families looking for a comfortable and spacious stay. The hotel offers roomy apartments, some boasting scenic sea views, which can easily accommodate an entire family, including babies. This makes the stay convenient for parents needing extra space for their little ones. The family-friendly atmosphere is enhanced by the hotel's welcoming staff, who provide excellent service ensuring a pleasant experience for all guests. Visitors have expressed appreciation for the location, structure, breakfast, and cleanliness, contributing to an enjoyable and relaxed family vacation. Whether traveling with siblings or extended family, guests find the environment at Quality Suites Natal conducive for creating lasting memories.
Yes, Quality Suites Natal has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Suites Natal.
No, Quality Suites Natal doesn't allow dogs.
No, parking facilities aren't available at Quality Suites Natal.