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Summary of reviewsExtended Stay America Suites - Richmond - W Broad Street - Glenside - South is highly regarded for its convenient location, offering easy access to numerous amenities, including restaurants, strip malls, and shops. Its strategic proximity to Richmond and nearby colleges makes it an ideal accommodation choice for visitors with business or educational engagements. Guests frequently praise the hotel's staff for their friendliness and professionalism, with notable commendations for Manager Yasir's helpfulness, contributing to a welcoming and accommodating environment.
The rooms are generally described as clean and comfortable, with several guests emphasizing their satisfaction with the cleanliness and comfort during their stay. Although a few reviews mention issues such as a stale odor or slightly worn appearances in some rooms, the overall impression is positive, highlighting a consistent focus on maintaining room cleanliness.
On the other hand, feedback on cleanliness presents a dichotomy. While clean towels and a feeling of comfort in certain areas are noted, many reviews point out significant concerns, such as dirty bathrooms, unclean common areas, and maintenance issues that detract from the overall experience. Despite these challenges, the combination of friendly staff, strategic location, and comfortable rooms makes Extended Stay America Suites a frequently recommended choice for guests returning to the area.
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