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Summary of reviews'فندق الفخامة اوركيد 2 للغرف والشقق المفروشة' receives a blend of positive and critical feedback from its guests.
On the positive side, many guests appreciate the hotel's spacious and clean rooms with effective air conditioning ensuring a cool and comfortable stay. The majority found the rooms tidy and the room service satisfactory. The dedicated and friendly staff earn high praise for their exceptional hospitality and professionalism, contributing significantly to a pleasant overall experience.
The hotel's location offers reasonable walking access to Masjid al Haram, making it a viable option for pilgrims who don't mind navigating the local streets. Additionally, the hotel largely maintains clean and functional spaces, which some guests have found to be of good value for the money.
However, there are areas needing improvement. The accessibility and convenience of the hotel's location are hindered by the old, crowded and unclean neighborhood, coupled with narrow streets and parking challenges. The lack of reliable public transportation and shuttle services also adds to the inconvenience.
Room maintenance issues stand out prominently with complaints about doors not closing properly, unsecured windows and occasional sightings of cockroaches. The furniture, described as old and worn, along with small and uncomfortable beds, detracts from the comfort of the stay. Reports of inconsistent room cleaning practices further undermine the hotel's otherwise commendable cleanliness efforts.
Wi-Fi connectivity is a significant issue with numerous complaints about weak signal strength, particularly in the rooms. Guests also face substantial parking difficulties, highlighting the lack of suitable spots and the poor quality of surrounding street parking.
For family stays, the feedback is mixed. While some find it suitable, others feel it falls short due to its location and the hotel's overall environment. The challenging neighborhood and weather conditions are additional deterrents for families.
In summary, 'فندق الفخامة اوركيد 2 للغرف والشقق المفروشة' offers a welcoming environment with spacious rooms and excellent staff but requires attention in terms of maintenance, comfort, connectivity and accessibility to better cater to its guests’ needs. Show more
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Categories
Family Friendly Hotel
Hotel with Free Wi-Fi
Small Hotel
3-Star Hotel
Room Types
Guest Reviews
Location
Located in a less frequented neighborhood of Mecca, 'فندق الفخامة اوركيد 2 للغرف والشقق المفروشة' offers a stay experience that is somewhat mixed, particularly in terms of its accessibility. It is relatively close to Masjid al Haram with walking distances ranging from 10 to 30 minutes as reported by various guests. The proximity to the Great Mosque makes it a feasible option for those who don’t mind a stroll, though the journey can be challenging due to uphill and downhill sections and a somewhat confusing route.
The hotel's location is closer to the city center but it lacks easy accessibility to public transportation. Guests have noted the difficulty in finding taxis and the absence of a shuttle service, which can make reaching the holy sites and other areas a bit cumbersome. The neighborhood itself has been described as old, crowded and not particularly clean with narrow streets and parking challenges. These elements can affect the overall convenience and experience of the stay.
For those prioritizing closeness to the mosque and willing to navigate the local streets, 'فندق الفخامة اوركيد 2' presents an option with reasonable walking access to the Haram. However, potential guests should be prepared for limited transport options and less-than-ideal neighborhood conditions.
Rooms
Located in a convenient area, 'فندق الفخامة اوركيد 2 للغرف والشقق المفروشة' offers spacious rooms that many guests appreciate for their size and cleanliness. The air conditioning in the rooms is noted to be very effective, ensuring a cool and comfortable stay and the room service has been described as good. Guests find the hotel to be tidy and clean overall with friendly staff contributing to a positive atmosphere.
However, the reviews also indicate several areas where the hotel could improve. Some guests noted that the inner room doors don’t close properly and lack locks and the windows might not be secure enough for those with young children. Several reviews mention that rooms were not cleaned on a daily basis and in some instances, the rooms and beddings were found to be dirty and smelly. The furniture appears old and worn and the beds are frequently described as small and uncomfortable with mattresses that are overused. Instances of poor maintenance, such as dusty rooms and sightings of cockroaches, were also reported.
While the hotel does offer necessary amenities such as clean towels and free tea, the maintenance and cleanliness issues detract from these positives. Guests seeking a comfortable and clean hotel can find these aspects here, though potential visitors should be aware of the recurring issues with room upkeep and the condition of the furniture.
Beds
Guests have shared varied feedback regarding the beds at فندق الفخامة اوركيد 2 للغرف والشقق المفروشة. While some found the accommodations adequate for a short stay, many reviews point out several concerns with the beds. Key issues include beds being too small and shaky with mattresses described as overused and uncomfortable. High and hard pillows were noted for causing discomfort, particularly to the neck. Furthermore, guests highlighted that the beds made noise and creaked with movement.
Overall, while the hotel offers several positive aspects, the bed quality has been repeatedly mentioned as an area needing improvement to enhance guest comfort and satisfaction.
Cleanliness
A stay at 'فندق الفخامة اوركيد 2 للغرف والشقق المفروشة' brings mixed reviews regarding cleanliness. Many guests appreciated the hotel's clean and inviting atmosphere, describing it as neat, clean and well-maintained. Several reviews highlighted that both the rooms and shared areas are kept to a high standard of cleanliness, offering a pleasant and comfortable stay with spacious, renovated accommodations.
However, other guests experienced issues that suggest inconsistency in the standard of hygiene. Some reported the rooms as being dirty with specific complaints mentioning unclean bathrooms and an overall need for better maintenance. Instances of unpleasant odors and unclean areas, including dates seeds under the bed, were noted, reflecting that there is significant room for improvement.
Despite these discrepancies, the hotel seems to generally provide clean, functional spaces with additional commendations for the friendly staff and good value for money. Improvements in reliability of cleanliness could enhance the guest experience further.
Staff
Visitors to فندق الفخامة اوركيد 2 للغرف والشقق المفروشة consistently praised the hotel's staff for their exceptional friendliness and professionalism. Guests appreciated the warm and respectful welcome from the very first interaction, noting that the receptionists showed a genuine interest in their well-being. Many highlighted the team's politeness, cooperation and willingness to go above and beyond to assist residents.
The management's focus on hospitality and customer care was frequently mentioned with guests highlighting the excellent service and quick procedures. The staff's supportive nature and commitment to cleanliness also stood out, contributing to an overall positive experience. Additionally, the respectful and helpful demeanor of the entire crew left a lasting impression on visitors, making their stay smooth and enjoyable.
A few reviews mentioned inconsistencies in staff cooperation, but these were overshadowed by the overwhelmingly positive feedback about the team's performance. Overall, the staff at فندق الفخامة اوركيد 2 are recognized for their dedication to ensuring guest satisfaction and providing a comfortable and pleasant lodging experience.
Wi-Fi
The Wi-Fi at 'فندق الفخامة اوركيد 2 للغرف والشقق المفروشة' appears to be a significant issue for guests. Many reviews consistently highlight problems with weak signal strength, particularly noting that the internet is poor and often does not work in the rooms. Guests frequently report that the Wi-Fi only functions, albeit weakly, in the reception area. Overall, the lack of reliable internet connectivity in both the rooms and common areas seems to be a recurring concern for visitors.
Parking
The parking situation at 'فندق الفخامة اوركيد 2 للغرف والشقق المفروشة' appears to be a major drawback according to guest reviews. While some mention good parking facilities, many reviews highlight significant issues such as the lack of available parking spots, congestion and poor quality of street and neighborhood parking. The parking spaces are frequently described as bad and unsuitable, particularly for families. Guests have repeatedly noted that parking is a problematic aspect of their stay at this hotel.
Family
The reviews of 'فندق الفخامة اوركيد 2 للغرف والشقق المفروشة' present a mixed picture regarding its suitability for families. Several guests believe it is a good establishment made for families with mentions of it being perfect for one. Contrarily, some reviewers found it unsuitable for families, noting that it should not be listed for families on booking websites. The hotel appears to be better suited for single travelers rather than those with children. A common concern among reviewers is the hotel's location, which is far from city attractions and situated in a neighborhood deemed unsuitable for families. Additionally, the hot weather conditions make walking around difficult.
No, فندق الفخامة اوركيد 2 للغرف والشقق المفروشة doesn't have any pool.
No, a spa isn't available at فندق الفخامة اوركيد 2 للغرف والشقق المفروشة.