7,258,491 hotelsin 60 categories
Accessible Hotels in Mecca
200+ HOTELS IN AND AROUND MECCARanking can be influenced by the commissions we receive.
$
+1
Accessible
This hotel provides wheelchair access and lift access. It offers accessible queen rooms. Parking is accessible for guests arriving by car.
Summary of reviews related to the 'Accessible' category
The Hilton Makkah Convention Hotel offers a mixed experience in terms of accessibility for guests with disabilities and elderly travelers. On the positive side, the hotel is generally described as easily accessible and offers wheelchair availability for guest use. Some reviews mention the convenience of lift and ramp access within the hotel premises. Additionally, its proximity to the Haram makes getting around relatively straightforward.
However, several key concerns have been identified, particularly for elderly guests and those with physical limitations. The location on a hill makes it challenging with steep climbs that are difficult to navigate, especially for wheelchair users and senior citizens. The absence of a shuttle service and insufficient lifts exacerbate the issue. Parking and driveway accessibility also received criticism, as did the need for better maintenance of lifts and more flexible parking options.
Overall, while the hotel does make efforts to accommodate guests with disabilities, significant improvements are still needed to ensure a more comfortable and accessible stay for all.
However, several key concerns have been identified, particularly for elderly guests and those with physical limitations. The location on a hill makes it challenging with steep climbs that are difficult to navigate, especially for wheelchair users and senior citizens. The absence of a shuttle service and insufficient lifts exacerbate the issue. Parking and driveway accessibility also received criticism, as did the need for better maintenance of lifts and more flexible parking options.
Overall, while the hotel does make efforts to accommodate guests with disabilities, significant improvements are still needed to ensure a more comfortable and accessible stay for all.
Questionnaire
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who are deaf
People who are blind
Answers last updated by Hilton Hotel & Convention Jabal Omar Makkah
$
+1
Accessible
As part of a major international hotel group, this hotel is likely to provide accessible rooms and facilities to accommodate guests with disabilities, adhering to brand standards for accessibility.
Summary of reviews related to the 'Accessible' category
Four Points by Sheraton Makkah Al Naseem offers a comfortable stay in an accessible location near Al Rajhi Mosque and other amenities. Guests praised the hotel's accessibility features, such as wheelchair-accessible facilities and rooms, ensuring ease of movement within the premises. The availability of a bus service further enhances the convenience, providing reliable transportation for guests.
Although a small step at the entrance of the hotel was noted, it did not significantly impede accessibility. The hotel staff received commendations for their helpfulness, especially in maintaining cleanliness and attending to guests' needs.
However, some issues were reported concerning communication with the reception and housekeeping, indicating that personal visits to the reception were sometimes necessary for prompt service. This aspect requires improvement to enhance the overall guest experience.
Overall, Four Points by Sheraton Makkah Al Naseem is largely accommodating for guests with disabilities, offering good accessibility and helpful staff in a prime location.
Although a small step at the entrance of the hotel was noted, it did not significantly impede accessibility. The hotel staff received commendations for their helpfulness, especially in maintaining cleanliness and attending to guests' needs.
However, some issues were reported concerning communication with the reception and housekeeping, indicating that personal visits to the reception were sometimes necessary for prompt service. This aspect requires improvement to enhance the overall guest experience.
Overall, Four Points by Sheraton Makkah Al Naseem is largely accommodating for guests with disabilities, offering good accessibility and helpful staff in a prime location.
$
+2
Accessible
This hotel offers a wheelchair-accessible route and convenient transport options to Al Haram. It also features a Sky Mussallah, the highest prayer room on a skybridge, with panoramic views of the Kaaba and Al-Masjid Al-Haram.
Summary of reviews related to the 'Accessible' category
Address Jabal Omar Makkah boasts an array of amenities geared toward ensuring accessibility for guests with disabilities, though a few areas do need improvement. The hotel offers accommodating features such as accessible corridors, convenient reception and numerous elevators that are reportedly fast and efficient, crucial during peak times. The shuttle bus service facilitates easy access to the Holy Mosque, running 24 hours a day, which is particularly beneficial for elderly guests. However, the distance to the Haram may pose some challenges for those with mobility issues, as the location is not directly adjacent to it. For those who require it, the hotel also provides parking spaces suitable for disabled individuals and alternative transport solutions like free golf carts.
Although the hotel is wheelchair accessible, it could improve by providing more detailed information about accessibility and enhancing services to eliminate hindrances, such as high bus steps for elder individuals and any delays with the elevators. Furthermore, the constant availability of buses helps make the commute less daunting, even if the path lacks pedestrian access.
Despite some minor accessibility concerns, Address Jabal Omar Makkah seems to offer a relatively supportive environment for guests with disabilities, making it a commendable choice for many, though some may need to consider the specific mobility challenges posed by the hotel's location.
Although the hotel is wheelchair accessible, it could improve by providing more detailed information about accessibility and enhancing services to eliminate hindrances, such as high bus steps for elder individuals and any delays with the elevators. Furthermore, the constant availability of buses helps make the commute less daunting, even if the path lacks pedestrian access.
Despite some minor accessibility concerns, Address Jabal Omar Makkah seems to offer a relatively supportive environment for guests with disabilities, making it a commendable choice for many, though some may need to consider the specific mobility challenges posed by the hotel's location.
$
+1
Accessible
This hotel features facilities for disabled guests, including a toilet with grab rails, lower bathroom sink, and higher level toilet. It also has wheelchair accessible rooms and accessible parking.
Summary of reviews related to the 'Accessible' category
Al Kiswah Towers Hotel offers guests a reasonably accessible stay with a few notable conveniences and some challenges. The hotel's shuttle bus service, running 24/7 every few minutes, is a significant advantage for guests, ensuring frequent and reliable transportation to the Haram. This service makes the hotel easily accessible and well-suited for those who rely on public transportation, including elders and pilgrims, although shuttles can get quite packed with passengers.
The hotel features many fast elevators that ease movement within the premises and contribute to convenient accessibility. Additionally, the location is near various commercial transportation options, making it easy to get taxis and access public transit.
However, the hotel's distance from the Haram, coupled with a steep path near the site, poses difficulties for elderly guests and those with limited mobility, especially when walking or using a wheelchair. The shuttle stop's distance from the mosque adds to the challenge, making it not the most advisable option for the elderly or families with children.
Despite these challenges, the hotel's reasonable pricing, clean and spacious rooms and good overall management receive positive feedback. The hotel's proximity to various stores and walking distance to different city areas also add to the convenience.
In summary, while Al Kiswah Towers Hotel provides substantial amenities and services like frequent shuttle buses and convenient on-site facilities, prospective guests with limited mobility should consider the accessibility challenges posed by the location and service logistics.
The hotel features many fast elevators that ease movement within the premises and contribute to convenient accessibility. Additionally, the location is near various commercial transportation options, making it easy to get taxis and access public transit.
However, the hotel's distance from the Haram, coupled with a steep path near the site, poses difficulties for elderly guests and those with limited mobility, especially when walking or using a wheelchair. The shuttle stop's distance from the mosque adds to the challenge, making it not the most advisable option for the elderly or families with children.
Despite these challenges, the hotel's reasonable pricing, clean and spacious rooms and good overall management receive positive feedback. The hotel's proximity to various stores and walking distance to different city areas also add to the convenience.
In summary, while Al Kiswah Towers Hotel provides substantial amenities and services like frequent shuttle buses and convenient on-site facilities, prospective guests with limited mobility should consider the accessibility challenges posed by the location and service logistics.
$
+1
Accessible
Emaar Al Manar offers facilities for disabled guests and is wheelchair accessible. Entire units are wheelchair accessible, and rooms have features like a safe deposit box and seating area.
Summary of reviews related to the 'Accessible' category
Emaar Al Manar receives mixed reviews regarding its accessibility for guests with disabilities. On a positive note, the hotel is conveniently located close to a variety of amenities, including restaurants, fast food outlets, shops, and supermarkets, making it easy for guests to access essential services and enjoy dining options nearby. Accessibility is reportedly straightforward for elders, though there are challenges for wheelchair users, as some guests found the toilets and bathrooms cramped and unsuitable. The showers also lack necessary support, which could be inconvenient for older guests or those with mobility issues. The lift presents problems with its small size and swiftly closing doors, posing potential obstacles for individuals needing extra time or assistance. While the noise from adjacent rooms during cleaning might be disruptive for guests seeking tranquility, the hotel remains appealing for its proximity to local attractions, despite being a walk away from the haram. Overall, Emaar Al Manar's location and accessibility are advantageous, but certain facilities may require additional consideration for guests with specific needs.
$
+2
Accessible
Hotel 21 Makkah provides rooms and facilities for disabled guests and is wheelchair accessible. Specific accessible features include a toilet for disabled and bathroom for disabled.
Summary of reviews related to the 'Accessible' category
Hotel 21 offers exemplary accessibility features tailored to accommodate guests with disabilities. The staff consistently receive praise for their helpfulness and courteous behavior, going the extra mile to make guests feel welcome and comfortable. Reception staff are particularly noted for their engaging customer service and quick responses, ensuring that all guests, especially those with special needs, are well taken care of.
The hotel's location adds to its appeal, being easily accessible with convenient access to essential services, taxis and a nearby bus stop. This makes traveling around, including visits to the Holy Mosque via private hotel buses, straightforward for guests. Facilities within the hotel are well-equipped for individuals with disabilities with accessible rooms and bathrooms that are generally appreciated for their cleanliness and thoughtful arrangement.
Despite a few challenges, such as the small size of shower areas and washrooms, overall accessibility is a strong point for Hotel 21. The presence of elevators and accessible parking spaces adds to the convenience. Room facilities are specifically designed to be accommodating to guests with special needs, ensuring a comfortable stay.
In summary, Hotel 21 stands out for its dedication to accessibility and exceptional staff service, providing a welcoming environment for guests, particularly those with disabilities.
The hotel's location adds to its appeal, being easily accessible with convenient access to essential services, taxis and a nearby bus stop. This makes traveling around, including visits to the Holy Mosque via private hotel buses, straightforward for guests. Facilities within the hotel are well-equipped for individuals with disabilities with accessible rooms and bathrooms that are generally appreciated for their cleanliness and thoughtful arrangement.
Despite a few challenges, such as the small size of shower areas and washrooms, overall accessibility is a strong point for Hotel 21. The presence of elevators and accessible parking spaces adds to the convenience. Room facilities are specifically designed to be accommodating to guests with special needs, ensuring a comfortable stay.
In summary, Hotel 21 stands out for its dedication to accessibility and exceptional staff service, providing a welcoming environment for guests, particularly those with disabilities.
$
+1
Accessible
This hotel offers accessible rooms and is fully adapted for wheelchair access. It provides a 24/7 shuttle bus service to Al Haram.
Summary of reviews related to the 'Accessible' category
M Hotel Al Dana Makkah by Millennium has mixed reviews regarding accessibility with several positive points standing out. The hotel is conveniently located within walking distance after a bus drop-off and has buses readily available for guests. There is a reliable shuttle service to Masjid Al Haram, although it can occasionally be late. The hotel itself is accessible by public transport with sufficient parking and adequate elevators, making it easy to navigate. Additionally, there is wheelchair accessibility and an accessible entrance for families. The hotel is also near a Bin Dawood market, shops and a couple of restaurants.
However, some areas need improvement. The accessibility of rooms is noted to be poor with several reviews mentioning a need for better accessibility standards. Facilities and rooms have been described as inaccessible, suggesting that the hotel might not meet the expected standards for guests with special needs. Guests have also commented on complicated access to some services and far distances from some dining options, requiring guests to cross streets. Despite these issues, the hotel's existing positive aspects, such as clear assistance from the staff, accessible entrances and ample parking, contribute to its overall accessibility.
However, some areas need improvement. The accessibility of rooms is noted to be poor with several reviews mentioning a need for better accessibility standards. Facilities and rooms have been described as inaccessible, suggesting that the hotel might not meet the expected standards for guests with special needs. Guests have also commented on complicated access to some services and far distances from some dining options, requiring guests to cross streets. Despite these issues, the hotel's existing positive aspects, such as clear assistance from the staff, accessible entrances and ample parking, contribute to its overall accessibility.
$
+3
Accessible
This hotel has accessible rooms and provides rooms for special needs. Some rooms feature low-height counters and sinks.
Summary of reviews related to the 'Accessible' category
Millennium Makkah Al Naseem offers commendable accessibility features. Guests frequently appreciate the easy access to the hotel from abroad, highlighting the convenience for international travelers. The facility itself is described as nice, helpful and readily accessible, making it an ideal choice for individuals with reduced mobility. Additionally, the mosque is easily accessible and there are two shuttle buses that provide efficient transportation to Haram, ensuring that guests can reach their destination with ease.
Children's areas within the hotel are also accessible, adding to the convenience for families. Parking is ample and straightforward, eliminating any concerns about finding a spot. However, while the overall transport facilities are accessible, some feedback suggests that accessible transport options to Haram can be rare.
On the downside, the washroom size has received negative remarks and there are noted deficiencies in facilities for people with special needs, including areas for wheelchair access. Nonetheless, the supportive features and services, such as the shuttle service to Haram and the availability of king-bed rooms, bolster the hotel's reputation as a practical choice for many travelers.
Children's areas within the hotel are also accessible, adding to the convenience for families. Parking is ample and straightforward, eliminating any concerns about finding a spot. However, while the overall transport facilities are accessible, some feedback suggests that accessible transport options to Haram can be rare.
On the downside, the washroom size has received negative remarks and there are noted deficiencies in facilities for people with special needs, including areas for wheelchair access. Nonetheless, the supportive features and services, such as the shuttle service to Haram and the availability of king-bed rooms, bolster the hotel's reputation as a practical choice for many travelers.
$
+1
Accessible
Emaar Elite Hotel offers rooms and facilities for disabled guests and is wheelchair accessible. Entire units are wheelchair accessible.
Summary of reviews related to the 'Accessible' category
Emaar Elite Hotel offers a variety of transportation options, making it accessible to many guests, especially those who rely on public transport. There is a bus stop right at the hotel's doorstep, providing convenient service to nearby campuses and a free government-provided shuttle bus to the mosque operates 24/7, ensuring constant access. Additionally, the proximity to Makkah bus station enhances the ease of getting around. For those preferring taxis, a quick two-minute ride will take you to the center.
The hotel is strategically situated close to essential services, including a pharmacy, hair salon, convenience store, laundry, barbershop and several restaurants, ensuring that guests have everything they need within easy reach. The walkability of the area is also advantageous with the Haram shrine a mere 10-minute walk away for those who are able.
However, the hotel's location on a steep slope poses challenges for the elderly and wheelchair users, particularly in accessing the Haram without a taxi. While the hotel itself is new and boasts many lifts, there is still a noted shortage of buses specifically transporting guests to the sanctuary. Parking remains an issue with very few spots available and none open to customers, complicating matters for those with private vehicles. Additionally, there is no WIFI available, which may inconvenience some guests.
In summary, while Emaar Elite Hotel provides excellent bus services and is conveniently located near various services, certain accessibility features could be improved to better accommodate elderly and disabled guests.
The hotel is strategically situated close to essential services, including a pharmacy, hair salon, convenience store, laundry, barbershop and several restaurants, ensuring that guests have everything they need within easy reach. The walkability of the area is also advantageous with the Haram shrine a mere 10-minute walk away for those who are able.
However, the hotel's location on a steep slope poses challenges for the elderly and wheelchair users, particularly in accessing the Haram without a taxi. While the hotel itself is new and boasts many lifts, there is still a noted shortage of buses specifically transporting guests to the sanctuary. Parking remains an issue with very few spots available and none open to customers, complicating matters for those with private vehicles. Additionally, there is no WIFI available, which may inconvenience some guests.
In summary, while Emaar Elite Hotel provides excellent bus services and is conveniently located near various services, certain accessibility features could be improved to better accommodate elderly and disabled guests.
$
+1
Accessible
Kyona Alaziziyah offers accessible facilities, including a wheelchair-accessible path to the elevator. Some rooms are appointed with soundproof windows and private bathrooms with a bidet and roll-in shower.
$
+7
Accessible
This hotel offers accessible hotel features including wheelchair accessible stalls in public restrooms and all level elevator access. Accessible rooms are available near elevators.
$
+5
Info
Summary of reviews
Emaar Grand Hotel in Mecca enjoys an excellent location on Ibrahim Khalil Street, praised for its proximity to the Haram, being just a convenient 10-minute walk to the Masjid Al-Haram and the Kaaba. The vibrant surroundings include shops and restaurants, delighting guests with accessibility and ease, especially for families needing to manage short walking distances with children.
The breakfast at Emaar Grand Hotel is largely well-received, noted for its quality, freshness and variety. The generous buffet caters to a range of tastes, earning descriptors such as excellent and magnificent. Despite some critical remarks about the repetition and limited variety, the overall sentiment is positive regarding the breakfast experience.
Dinner reviews, however, are mixed with some guests complimenting the meal variety and quality, while others highlight areas needing improvement. Nonetheless, satisfactory and tasty experiences seem to be a common finding.
Rooms at Emaar Grand Hotel are generally comfortable, clean and spacious with particular praise for the beds and luxurious bathrooms. However, some discrepancies arise with room sizes when accommodating larger groups and occasional plumbing issues. The hotel needs to manage these aspects to consistently meet the expectations of a five-star establishment.
Cleanliness is a standout feature with most guests commending the tidy rooms and common areas, maintained through robust daily housekeeping. Friendly and cooperative staff significantly add to the overall positive atmosphere, providing an appreciated level of service, though occasional instances of uncooperativeness were mentioned.
The WiFi service at the hotel faces criticism due to instability and slow speeds, highlighting an area for improvement. Additionally, parking incurs a daily fee which some guests believe should be complimentary given the hotel’s rating.
Families find the Emaar Grand Hotel accommodating, especially due to its proximity to the Masjid and its ability to provide rooms with multiple beds and thoughtful arrangements for children. Although some issues were noted, such as booking inaccuracies and minor cleanliness concerns, the accommodations largely ensure a comfortable stay for families.
Beds receive favorable comments for comfort, contributing to restful sleep, though there are criticisms about the pillows and occasional cleanliness issues, including isolated reports of bed bugs. Guests generally appreciate the fresh bedding and ample towels, contributing to a satisfactory sleeping experience.
For its five-star rating, guest opinions vary significantly. Some feel the hotel does not entirely meet five-star standards, suggesting a truer rating might be lower. Conversely, others appreciate the value for money, finding the facilities and services exceed their expectations at the price point of a two-star hotel.
In summary, Emaar Grand Hotel presents a location well-suited for religious visitors with promising attributes in service, dining and accommodation that largely meet guest expectations, albeit with notable areas for improvement particularly in WiFi quality and consistency in room standards.
The breakfast at Emaar Grand Hotel is largely well-received, noted for its quality, freshness and variety. The generous buffet caters to a range of tastes, earning descriptors such as excellent and magnificent. Despite some critical remarks about the repetition and limited variety, the overall sentiment is positive regarding the breakfast experience.
Dinner reviews, however, are mixed with some guests complimenting the meal variety and quality, while others highlight areas needing improvement. Nonetheless, satisfactory and tasty experiences seem to be a common finding.
Rooms at Emaar Grand Hotel are generally comfortable, clean and spacious with particular praise for the beds and luxurious bathrooms. However, some discrepancies arise with room sizes when accommodating larger groups and occasional plumbing issues. The hotel needs to manage these aspects to consistently meet the expectations of a five-star establishment.
Cleanliness is a standout feature with most guests commending the tidy rooms and common areas, maintained through robust daily housekeeping. Friendly and cooperative staff significantly add to the overall positive atmosphere, providing an appreciated level of service, though occasional instances of uncooperativeness were mentioned.
The WiFi service at the hotel faces criticism due to instability and slow speeds, highlighting an area for improvement. Additionally, parking incurs a daily fee which some guests believe should be complimentary given the hotel’s rating.
Families find the Emaar Grand Hotel accommodating, especially due to its proximity to the Masjid and its ability to provide rooms with multiple beds and thoughtful arrangements for children. Although some issues were noted, such as booking inaccuracies and minor cleanliness concerns, the accommodations largely ensure a comfortable stay for families.
Beds receive favorable comments for comfort, contributing to restful sleep, though there are criticisms about the pillows and occasional cleanliness issues, including isolated reports of bed bugs. Guests generally appreciate the fresh bedding and ample towels, contributing to a satisfactory sleeping experience.
For its five-star rating, guest opinions vary significantly. Some feel the hotel does not entirely meet five-star standards, suggesting a truer rating might be lower. Conversely, others appreciate the value for money, finding the facilities and services exceed their expectations at the price point of a two-star hotel.
In summary, Emaar Grand Hotel presents a location well-suited for religious visitors with promising attributes in service, dining and accommodation that largely meet guest expectations, albeit with notable areas for improvement particularly in WiFi quality and consistency in room standards.
Categories
Accessible
Luxury
Family
$
+1
Accessible
This hotel is tagged as an accessible hotel. It is known for providing facilities suitable for guests with disabilities.
Summary of reviews related to the 'Accessible' category
Located in a prime spot for accessibility, Park Inn by Radisson Makkah Aziziyah earns high marks from guests for its wheelchair-friendly facilities and accessible rooms. The hotel provides complimentary shuttle services to Haram, making it easy for guests to travel to significant sites. Additionally, accessible parking spaces are available, although some guests noted occasional confusion when asked for a ticket/card at the entrance without prior information.
Most areas within the hotel, including elevators and rooms, are designed to be accessible and ease of movement was commended multiple times. The reception staff are frequently praised for their excellent and respectful customer service, contributing to a welcoming experience for all guests.
The hotel's location is noted as ideal for those seeking easy access to Makkah landmarks and the entrance has accessible doors to facilitate movement. While overall accessibility is good, a few reviews highlighted that there are areas in the hotel that could be better equipped for disabled access. Nonetheless, the majority of the feedback focuses on the positive with many guests appreciating the thoughtful design and accessibility features of the hotel.
Most areas within the hotel, including elevators and rooms, are designed to be accessible and ease of movement was commended multiple times. The reception staff are frequently praised for their excellent and respectful customer service, contributing to a welcoming experience for all guests.
The hotel's location is noted as ideal for those seeking easy access to Makkah landmarks and the entrance has accessible doors to facilitate movement. While overall accessibility is good, a few reviews highlighted that there are areas in the hotel that could be better equipped for disabled access. Nonetheless, the majority of the feedback focuses on the positive with many guests appreciating the thoughtful design and accessibility features of the hotel.
$
+1
Accessible
While specific accessibility details are not available in the provided search results, Radisson hotels generally adhere to accessibility standards and offer relevant amenities.
Summary of reviews related to the 'Accessible' category
Park Inn by Radisson Makkah Al Naseem has received positive feedback for its accessibility features. Guests have found the hotel easy to access with many praising the available wheelchair facilities and services for elderly guests. The hotel benefits from an excellent location and provides a range of handicap facilities, including elevators and ramps, ensuring that all facilities are easily accessible. Shuttles further enhance the convenience for those with mobility issues.
However, there are mixed reviews regarding the indoor area's accessibility. Some guests faced difficulties due to the lack of passages for people with special needs and the reliance on staircases. Additionally, bathroom facilities were noted to be less accommodating for wheelchair users. Despite these challenges, the hotel remains a popular choice due to its accessible pricing and the overall ease of access.
However, there are mixed reviews regarding the indoor area's accessibility. Some guests faced difficulties due to the lack of passages for people with special needs and the reliance on staircases. Additionally, bathroom facilities were noted to be less accommodating for wheelchair users. Despite these challenges, the hotel remains a popular choice due to its accessible pricing and the overall ease of access.
$
+6
Info
Summary of reviews
Mercure Makkah Aziziah, situated in an upscale and serene neighborhood, offers a blend of convenience and tranquility. The hotel's location, while slightly distant from the Haram, benefits from a free shuttle service and nearby bus stops, making it easily accessible. The proximity to various amenities like a mosque, grocery shops and a public park further enhances its appeal. Guests appreciate the peaceful environment, cleanliness and luxurious amenities with excellent reception staff contributing to a positive experience.
The breakfast at the hotel receives mixed reviews but is generally appreciated for its delicious and plentiful buffet, especially during Ramadan. Many guests highlight the quality, cleanliness and value for money, though some suggest an increase in variety and improvement in food quality. Dinner experiences are similarly varied. While suhoor is often praised, some guests note limited selection and delayed services with a handful expressed disappointment regarding the taste and quality of the food.
Rooms at Mercure Makkah Aziziah are frequently praised for their spaciousness, elegant design, cleanliness and modern amenities. The ambiance is described as comfortable, secure and quiet, though occasional issues with cleanliness and bed comfort are mentioned. The excellent behavior of the front desk staff and efficient room services significantly enhance the overall stay.
Cleanliness is a strong point for the hotel with many guests noting the pristine condition of rooms and common areas. However, there are occasional remarks about the need for better bathroom maintenance and more consistent daily cleaning. Despite these minor concerns, the hotel maintains a high standard of cleanliness and organization.
The staff at Mercure Makkah Aziziah receive numerous commendations for their helpfulness, politeness and exceptional service. Specific individuals are often mentioned for their outstanding hospitality, contributing significantly to a positive guest experience. Some areas for improvement include the speed of reception service and overcoming language barriers.
Parking options at the hotel are convenient, though some guests find the distance from parking locations to the main compound slightly inconvenient. Beds are generally considered very comfortable, providing guests with restful sleep, despite occasional issues with pillows and cleanliness.
Overall, Mercure Makkah Aziziah is recognized for its serene location, excellent staff, comfortable rooms and high standards of cleanliness, making it a commendable choice for visitors seeking comfort and convenience in Makkah.
The breakfast at the hotel receives mixed reviews but is generally appreciated for its delicious and plentiful buffet, especially during Ramadan. Many guests highlight the quality, cleanliness and value for money, though some suggest an increase in variety and improvement in food quality. Dinner experiences are similarly varied. While suhoor is often praised, some guests note limited selection and delayed services with a handful expressed disappointment regarding the taste and quality of the food.
Rooms at Mercure Makkah Aziziah are frequently praised for their spaciousness, elegant design, cleanliness and modern amenities. The ambiance is described as comfortable, secure and quiet, though occasional issues with cleanliness and bed comfort are mentioned. The excellent behavior of the front desk staff and efficient room services significantly enhance the overall stay.
Cleanliness is a strong point for the hotel with many guests noting the pristine condition of rooms and common areas. However, there are occasional remarks about the need for better bathroom maintenance and more consistent daily cleaning. Despite these minor concerns, the hotel maintains a high standard of cleanliness and organization.
The staff at Mercure Makkah Aziziah receive numerous commendations for their helpfulness, politeness and exceptional service. Specific individuals are often mentioned for their outstanding hospitality, contributing significantly to a positive guest experience. Some areas for improvement include the speed of reception service and overcoming language barriers.
Parking options at the hotel are convenient, though some guests find the distance from parking locations to the main compound slightly inconvenient. Beds are generally considered very comfortable, providing guests with restful sleep, despite occasional issues with pillows and cleanliness.
Overall, Mercure Makkah Aziziah is recognized for its serene location, excellent staff, comfortable rooms and high standards of cleanliness, making it a commendable choice for visitors seeking comfort and convenience in Makkah.
Categories
Accessible
Family
Business
$
+4
Info
Summary of reviews
Roots Hotel in Makkah has built a reputation for its exceptional cleanliness, modern facilities, and tranquil atmosphere, offering a comfortable stay for guests. Located in the Batha Quraish area, the hotel is close to restaurants, supermarkets, and cafes, which adds convenience for guests without a car. Although the Holy Mosque is not within immediate walking distance, taxis and parking facilities make accessing it manageable, appealing to visitors who prefer a quieter environment away from city noise.
The staff at Roots Hotel are frequently celebrated for their outstanding hospitality and service. Guests often mention individuals by name, noting their dedication and helpfulness, which greatly enhances the stay experience. The reception team is particularly praised for their friendliness and efficiency, making guests feel welcomed and well-cared-for.
Cleanliness is a standout feature, with guests consistently highlighting the spotless conditions of both rooms and common areas, thanks in part to the newness of the establishment. The organized and tidy nature of the hotel, paired with a pleasant aroma throughout, contributes to a relaxing environment, which many guests find appealing.
The breakfast service receives mixed reviews, with some guests appreciating the personal service and good variety during special occasions like Ramadan, while others desire more options beyond the typical Eastern menu. This is an area where the hotel could look to refine its offerings to better meet diverse guest expectations.
Rooms at Roots Hotel are noted for their cleanliness, though opinions vary on comfort and space. Some visitors commend the luxurious furnishings and well-kept rooms, but others have expressed a preference for larger spaces and more amenities. The bed offerings receive varied feedback, with some guests finding them comfortable while others face challenges with heightened beds or firmness of pillows.
Roots Hotel caters well to families with its spacious suites and thoughtful inclusion of additional beds. However, feedback suggests room for improvement in some family room features to enhance guest comfort.
Despite some reviews pointing out the need for enhancements in areas like Wi-Fi reliability, parking capacity, and breakfast diversity, Roots Hotel provides cost-effective accommodation similar to a five-star experience. The hotel holds promise as a reliable choice for budget-conscious travelers looking for clean, organized, and welcoming accommodations in Makkah.
The staff at Roots Hotel are frequently celebrated for their outstanding hospitality and service. Guests often mention individuals by name, noting their dedication and helpfulness, which greatly enhances the stay experience. The reception team is particularly praised for their friendliness and efficiency, making guests feel welcomed and well-cared-for.
Cleanliness is a standout feature, with guests consistently highlighting the spotless conditions of both rooms and common areas, thanks in part to the newness of the establishment. The organized and tidy nature of the hotel, paired with a pleasant aroma throughout, contributes to a relaxing environment, which many guests find appealing.
The breakfast service receives mixed reviews, with some guests appreciating the personal service and good variety during special occasions like Ramadan, while others desire more options beyond the typical Eastern menu. This is an area where the hotel could look to refine its offerings to better meet diverse guest expectations.
Rooms at Roots Hotel are noted for their cleanliness, though opinions vary on comfort and space. Some visitors commend the luxurious furnishings and well-kept rooms, but others have expressed a preference for larger spaces and more amenities. The bed offerings receive varied feedback, with some guests finding them comfortable while others face challenges with heightened beds or firmness of pillows.
Roots Hotel caters well to families with its spacious suites and thoughtful inclusion of additional beds. However, feedback suggests room for improvement in some family room features to enhance guest comfort.
Despite some reviews pointing out the need for enhancements in areas like Wi-Fi reliability, parking capacity, and breakfast diversity, Roots Hotel provides cost-effective accommodation similar to a five-star experience. The hotel holds promise as a reliable choice for budget-conscious travelers looking for clean, organized, and welcoming accommodations in Makkah.
Categories
Accessible
Family
Parking
$
+4
Info
Summary of reviews
Al Joud Hotel in Makkah offers a tranquil retreat, praised for its serene location away from the bustling city, yet conveniently positioned near transportation access to Al-Haram. The hotel provides a peaceful ambiance that guests appreciate, complemented by clean and organized facilities. Families with cars find the hotel particularly appealing due to its quiet surroundings and beautiful lobby. Although some guests note challenges with taxi access, the shuttle service compensates by ensuring a seamless pilgrimage experience.
The breakfast experience at Al Joud Hotel is highly regarded for its variety and taste, catering to both Arabic and Western cuisines. While cleanliness and value of the buffet are usually praised, minor concerns about prompt refilling and modest offerings are occasionally mentioned.
Rooms at the hotel are described as spacious, clean, and luxurious, with comfortable beds and quality furnishings contributing to a cozy atmosphere. Many reviewers recommend the junior suite for families due to its additional amenities. Although housekeeping services require a request from guests, the cleanliness and maintenance of rooms frequently exceed expectations.
Cleanliness overall is a key highlight at Al Joud Hotel, with a spotless and well-maintained environment. The staff are noted for their friendly and respectful demeanor, creating a welcoming atmosphere that adds to the comfort of the stay. The efficient internet service also compliments the orderly setting, with only occasional remarks about specific areas needing more attention in cleaning.
The exceptional level of hospitality provided by the staff is consistently praised, with the reception staff earning particular recognition for their professionalism and warm responsiveness. Employees like Aseel and Anas are commended for their cooperative nature, enhancing the comfort and relaxation for guests during their visits.
Parking receives mixed reviews; while guests appreciate the spacious and safe parking spaces available, others find parking limited at times and mention high prices. Despite these concerns, the hotel's excellent location and outstanding service contribute positively to the overall experience.
Finally, the comfort of the beds generally impresses guests, with many finding them very cozy, though opinions on mattresses and pillows are divided. In combination with the hotel’s amenities, including internet and cleanliness, Al Joud Hotel provides a pleasant and convenient stay for travelers seeking tranquility during their visit to Makkah.
The breakfast experience at Al Joud Hotel is highly regarded for its variety and taste, catering to both Arabic and Western cuisines. While cleanliness and value of the buffet are usually praised, minor concerns about prompt refilling and modest offerings are occasionally mentioned.
Rooms at the hotel are described as spacious, clean, and luxurious, with comfortable beds and quality furnishings contributing to a cozy atmosphere. Many reviewers recommend the junior suite for families due to its additional amenities. Although housekeeping services require a request from guests, the cleanliness and maintenance of rooms frequently exceed expectations.
Cleanliness overall is a key highlight at Al Joud Hotel, with a spotless and well-maintained environment. The staff are noted for their friendly and respectful demeanor, creating a welcoming atmosphere that adds to the comfort of the stay. The efficient internet service also compliments the orderly setting, with only occasional remarks about specific areas needing more attention in cleaning.
The exceptional level of hospitality provided by the staff is consistently praised, with the reception staff earning particular recognition for their professionalism and warm responsiveness. Employees like Aseel and Anas are commended for their cooperative nature, enhancing the comfort and relaxation for guests during their visits.
Parking receives mixed reviews; while guests appreciate the spacious and safe parking spaces available, others find parking limited at times and mention high prices. Despite these concerns, the hotel's excellent location and outstanding service contribute positively to the overall experience.
Finally, the comfort of the beds generally impresses guests, with many finding them very cozy, though opinions on mattresses and pillows are divided. In combination with the hotel’s amenities, including internet and cleanliness, Al Joud Hotel provides a pleasant and convenient stay for travelers seeking tranquility during their visit to Makkah.
Categories
Accessible
Parking
3 Star
$
+1
Accessible
Summary of reviews related to the 'Accessible' category
Shaza Makkah garners praise for its clean and well-maintained rooms, which feature thoughtful conveniences like an in-room coffee machine. The hotel offers a tranquil experience and provides a shuttle bus service to facilitate guest transportation to the Haram. However, accessibility poses significant challenges for elderly and disabled guests due to the hotel's high location and steep inclines. The hotel is situated on a hill, making navigation difficult without a wheelchair and the transportation options, including shuttle buses, are often described as inadequate or requiring long detours. While the hotel's calm environment and proximity to the Haram are highlighted positively, the steep slopes and closed streets complicate access. For guests who can manage these obstacles, Shaza Makkah remains a destination worth visiting, offering a serene retreat amidst the bustle of the city.
$
+3
Info
Summary of reviews
Copthorne Makkah Al Naseem garners commendable reviews for its advantageous location near the Al Rajhi Mosque, offering an alternative spiritual setting for those who find the distance to Al-Haram inconvenient. The lively surrounding area, brimming with cafes, restaurants, supermarkets and notable chains like Starbucks and Dunkin' Donuts, coupled with prompt shuttle services to Al-Haram, boosts convenience for guests. The hotel's cleanliness and modern amenities, including efficient parking and connected shops, receive consistent praise. Friendly, professional staff further enhance the guest experience, although some inconsistencies in staff performance were noted. The well-organized website ensures potential visitors have a clear understanding of the hotel's offerings.
Breakfast at the hotel is generally favored for its delicious and varied Arabian and international cuisine, though some guests pointed out issues with repetitiveness, limited options and occasional discrepancies in quality. Despite isolated overcrowding and cleanliness concerns in the dining area, the overall breakfast experience remains positive.
Dinner at Copthorne Makkah Al Naseem is similarly appreciated for its diversity and taste, particularly during Ramadan. Minor setbacks include occasional confusion and delays in the restaurant, limited replenishment of buffet items and a need for more food variety and freshness.
The rooms are lauded for cleanliness and comfort, featuring modern décor and efficient daily cleaning. However, some guests expressed dissatisfaction with room sizes, unanticipated small spaces and occasional maintenance issues. Despite these points, the accommodations were generally found to be peaceful and well-maintained.
Cleanliness throughout the hotel is praised with particular commendations for the bathrooms and communal areas. Nevertheless, a few reviews indicated inconsistencies in housekeeping standards.
Guest interactions with the staff varied with many highlighting warm welcomes and courteous service, although a few mentioned lapses in communication and professionalism. The free WiFi service, however, frequently received criticism for poor quality and inconsistent connectivity.
The gym facilities stand out as a high point, repeatedly acknowledged for their excellent condition, modern equipment and cleanliness, even while some guests noted the absence of a swimming pool.
Families find Copthorne Makkah Al Naseem accommodating due to its spacious, clean rooms and child-friendly amenities, including indoor and outdoor play areas. Despite minor concerns about room sizes for larger families, the overall family-oriented atmosphere and service earn high marks.
The beds are generally appreciated for comfort, contributing to a good night’s sleep, though some guests mentioned issues with bed size and mattress comfort.
While many aspects of the hotel align with its five-star rating, such as cleanliness, ambiance and service, some reviews suggest areas of improvement to fully meet five-star expectations, particularly in the breakfast offerings and certain amenities.
In summary, Copthorne Makkah Al Naseem successfully creates a serene, service-rich environment, largely appreciated by guests despite the noted areas for enhancement.
Breakfast at the hotel is generally favored for its delicious and varied Arabian and international cuisine, though some guests pointed out issues with repetitiveness, limited options and occasional discrepancies in quality. Despite isolated overcrowding and cleanliness concerns in the dining area, the overall breakfast experience remains positive.
Dinner at Copthorne Makkah Al Naseem is similarly appreciated for its diversity and taste, particularly during Ramadan. Minor setbacks include occasional confusion and delays in the restaurant, limited replenishment of buffet items and a need for more food variety and freshness.
The rooms are lauded for cleanliness and comfort, featuring modern décor and efficient daily cleaning. However, some guests expressed dissatisfaction with room sizes, unanticipated small spaces and occasional maintenance issues. Despite these points, the accommodations were generally found to be peaceful and well-maintained.
Cleanliness throughout the hotel is praised with particular commendations for the bathrooms and communal areas. Nevertheless, a few reviews indicated inconsistencies in housekeeping standards.
Guest interactions with the staff varied with many highlighting warm welcomes and courteous service, although a few mentioned lapses in communication and professionalism. The free WiFi service, however, frequently received criticism for poor quality and inconsistent connectivity.
The gym facilities stand out as a high point, repeatedly acknowledged for their excellent condition, modern equipment and cleanliness, even while some guests noted the absence of a swimming pool.
Families find Copthorne Makkah Al Naseem accommodating due to its spacious, clean rooms and child-friendly amenities, including indoor and outdoor play areas. Despite minor concerns about room sizes for larger families, the overall family-oriented atmosphere and service earn high marks.
The beds are generally appreciated for comfort, contributing to a good night’s sleep, though some guests mentioned issues with bed size and mattress comfort.
While many aspects of the hotel align with its five-star rating, such as cleanliness, ambiance and service, some reviews suggest areas of improvement to fully meet five-star expectations, particularly in the breakfast offerings and certain amenities.
In summary, Copthorne Makkah Al Naseem successfully creates a serene, service-rich environment, largely appreciated by guests despite the noted areas for enhancement.
Categories
Accessible
Honeymoon
Family
$
+1
Accessible
This hotel offers accessible concierge desk, elevators, exercise facility, guest rooms with mobility features (entry or passage doors with 32” clear width), hotel restaurant, meeting rooms, parking, public entrance, registration desk and route from accessible public entrance to accessible guestrooms. It complies with local/national disability laws and has emergency pull cords, evacuation chair, lowered emergency evacuation instructions, public areas accessible for physically challenged and rooms accessible to wheelchairs.
Summary of reviews related to the 'Accessible' category
Doubletree By Hilton Makkah Jabal Omar has mixed accessibility reviews but generally offers some conveniences for guests with disabilities. While the steep hill and distance to Al Haram may pose challenges, particularly for elderly guests or those in wheelchairs, the hotel mitigates this with a shuttle service that runs every five minutes. However, the shuttle’s steps can be difficult to navigate, which might impact some guests.
On a positive note, the property is praised for its spacious rooms, which are wheelchair accessible and several areas within the hotel are wheelchair friendly, equipped with ramps. Accessibility by car is also mentioned as a plus, making it easier for guests to reach the premises. Moreover, some guests found the overall accessibility and value for money to be commendable.
In summary, while the location's slope and some transportation facilities might be challenging, the hotel offers various amenities and modifications to accommodate guests with disabilities.
On a positive note, the property is praised for its spacious rooms, which are wheelchair accessible and several areas within the hotel are wheelchair friendly, equipped with ramps. Accessibility by car is also mentioned as a plus, making it easier for guests to reach the premises. Moreover, some guests found the overall accessibility and value for money to be commendable.
In summary, while the location's slope and some transportation facilities might be challenging, the hotel offers various amenities and modifications to accommodate guests with disabilities.
Categories
1
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