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Courtyard by Marriott Makkah

Mecca , Ajyad Street, Al Rawabi District (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Courtyard by Marriott Makkah stands out as a contemporary and welcoming option for travelers seeking comfort and accessibility in Makkah. Its strategic location, approximately 1.5 to 2 kilometers from the Haram, provides convenient access through a reliable shuttle service, making the slight distance manageable for guests. Despite not being directly adjacent to the mosque, the accessibility and ease of transportation are widely appreciated.

Guests frequently commend the hotel's breakfast offerings, which include a diverse selection catering to both Eastern and Western tastes. The buffet’s clean presentation and attentive service from the staff enhance the dining experience, making breakfast a highlight of the stay. The rooms are similarly praised for their spaciousness and cleanliness, reflecting a modern design that exceeds expectations. The friendly and efficient hotel staff play a key role in ensuring a positive experience for guests, contributing significantly to the smooth check-in process and overall satisfaction.

Maintaining high hygiene standards, the hotel impresses with its immaculate cleanliness and well-maintained facilities. The staff’s commitment to providing excellent service is consistently noted, creating a warm and welcoming atmosphere. While the internet service receives positive feedback for its speed and reliability, there are occasional mentions of connectivity issues, especially in certain rooms. Parking does bring mixed reviews due to the daily fee and narrow spaces, but alternatives such as nearby free parking offer viable options for budget-conscious guests.

The beds largely receive favorable reviews for comfort, although the quality of extra bedding options could be improved. Despite minor complaints regarding bed arrangements, the overall sleeping experience is enjoyable. The hotel’s four-star rating often leads guests to compare it to a five-star establishment, thanks to its cleanliness, exceptional service, and favorable price-performance ratio. Accessibility for guests with disabilities is enhanced by wheelchair availability and regular shuttle service to the Haram, although occasional waiting times might occur.

Overall, Courtyard by Marriott Makkah excels in offering a clean, comfortable, and well-organized environment with exceptional staff and convenient services, making it a commendable choice for visitors to Makkah seeking a tranquil and accessible stay.
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Hotel with Parking

Located on Ajyad Street, this hotel provides parking. The location is convenient for accessing key sites.

Hotel with Gym

Provides a fitness center equipped with essential workout equipment. It's suitable for guests aiming to maintain their exercise routine.

4-Star Hotel

The hotel offers modern facilities and comfortable accommodations. Courtyard by Marriott Makkah is well-regarded for its service and strategic location.

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

Small Hotel

Room Types

Premium Triple Room with Three Twin Beds The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The double room provides a wardrobe, a safe deposit box, tumble dryer, a carpeted floor, as well as a TV with satellite channels. The unit has 3 beds.

Premium Quadruple Room with Four Twin Beds The spacious double room offers air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The double room provides a wardrobe, a safe deposit box, tumble dryer, a carpeted floor and a TV with satellite channels. The unit has 4 beds.

Premium Quadruple Room with Four Twin Beds and City View The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The double room provides a TV with satellite channels, a wardrobe, a safe deposit box, tumble dryer as well as city views. The unit has 4 beds.

Junior King Suite with Sofa Bed This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bidet. The suite features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a TV with satellite channels. The unit has 2 beds.

Premium Triple Room with Three Twin Beds and City View The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The double room offers a TV with satellite channels, a wardrobe, a safe deposit box, tumble dryer as well as city views. The unit offers 3 beds.

Deluxe Twin Room The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a walk-in shower and a bidet. The double room provides a wardrobe, a safe deposit box, tumble dryer, a carpeted floor, as well as a TV with satellite channels. The unit has 2 beds.

Deluxe King Room The spacious double room provides air conditioning, a minibar, as well as a private bathroom featuring a walk-in shower and a bidet. The unit offers 1 bed.

Executive One-Bedroom King Suite with Balcony This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bidet. The air-conditioned suite provides a TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.

Diplomatic One-Bedroom King Suite with Balcony This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bidet. The air-conditioned suite features a TV with satellite channels, a minibar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

About Courtyard by Marriott Makkah

License: 10008693

Guest Reviews

Location

The Courtyard by Marriott Makkah offers a modern and contemporary setting with a prime focus on cleanliness and exceptional service. Its location, while not directly beside the Haram, provides practical benefits for guests. The hotel is strategically positioned approximately 1.5 to 2 kilometers away from the Haram, which equates to a short 5-minute bus or taxi ride. This proximity is enhanced by a reliable shuttle service that operates around the clock, ensuring guests can easily reach the mosque without walking long distances. Despite its relative distance, many reviews highlight the convenient transportation options, including public buses and affordable taxis, as a plus for guests who may find walking challenging, especially through the uphill and downhill paths. While some guests feel the hotel is a bit distant from the mosque, the blend of modern amenities, attentive staff, and ease of travel largely compensates for this. Visitors appreciate the hotel's cleanliness, well-designed facilities, and excellent staff, making it a favorable choice for those seeking comfort and accessibility even if located slightly away from the hustle and bustle near the Haram.

Breakfast

The breakfast at Courtyard by Marriott Makkah consistently receives high praise from guests for its excellent and varied offerings. Many reviews highlight the wide selection of options available, catering to both Eastern and Western tastes, with particular mention of the delightful assortment of fresh fruits, vegetables, and pastries. Guests frequently describe the breakfast as wonderful, delicious, and very special, often commenting on the clean and classy buffet presentation. The inclusion of an omelet station and the fact that the breakfast menu changes daily add to the dining experience. Reviewers appreciate the friendly and attentive service from the breakfast staff, which enhances the overall satisfaction. While most guests find the variety impressive, some note that there is room for more variety, indicating there are opportunities for further enhancement. Overall, guests describe the breakfast as amazing, tasty, and a highlight of their stay at this modern and well-organized hotel.

Rooms

The rooms at Courtyard by Marriott Makkah receive positive feedback for their spaciousness and cleanliness, with many guests appreciating the well-furnished interiors and comfortable beds. The freshness and newness of the decor are noted, providing a modern atmosphere that aligns with expectations set by the hotel's photos. Soundproofing and bathroom amenities contribute to a restful stay, enhancing guest experience with thoughtful touches like lotion, soap, and shampoo. Guests mention helpful and professional staff, both at the front desk and in housekeeping, who ensure smooth check-in processes and accommodate requests efficiently. Despite a few comments about room sizes being smaller than anticipated or variations in bed configurations, the overall impression of the rooms is favorable, particularly for families or groups needing larger accommodations. Large windows allow natural light to brighten the space, while transportation to the holy mosque enhances the hotel's appeal for visitors looking to explore Makkah conveniently.

Beds

The beds at Courtyard by Marriott Makkah receive mostly positive feedback for their comfort, with many guests describing them as comfortable, cosy, and very comfortable. The large beds are particularly praised, and mattresses are generally noted to be good, contributing to a pleasant sleeping experience. While some guests appreciate the soft mattresses, others find them too soft, which may not be suitable for every preference or back condition.

Some reviews highlight issues with bed arrangements and quality. Instances of two single beds being combined to form a queen-size bed have been mentioned, as well as discrepancies in bed size and quality, where extra beds and sofa beds fall short in comfort. There are occasional complaints about uncomfortable pillows and less-than-ideal bedding hygiene, such as bed bugs and stained covers.

Overall, the hotel's main beds are well-regarded for their comfort, but the quality of extra bedding options and occasional maintenance oversights could use attention.

Cleanliness

Courtyard by Marriott Makkah receives glowing praise for its impeccable cleanliness and modern facilities. Guest reviews highlight the hotel's exceptional hygiene standards, noting its clean and tidy environment from the rooms to public spaces. The establishment is described as new and well-maintained, providing an enjoyable experience with its contemporary design and comfortable amenities. The bathrooms, in particular, are frequently mentioned for their pristine condition. Staff efficiency and friendliness complement the cleanliness, contributing to an overall positive stay. Despite a few mentions of areas needing improvement, guests consistently commend the hotel's dedication to maintaining high cleanliness and service standards. The combination of cleanliness, comfort, and courteous service creates a welcoming atmosphere for visitors seeking tranquility and relaxation in Makkah.

Staff

At Courtyard by Marriott Makkah, guests consistently praise the hotel staff for their professionalism, friendliness, and attention to detail. Receptionists are courteous and humble, providing warm welcomes and ensuring a smooth check-in experience. The team's interaction with guests is characterized by refined professionalism and helpfulness, with frontline staff like Mr. Taha, Mr. Eyad Almofty, Karim, Najla, Yousef, and Ameera receiving particular commendation for their exceptional service and dedication to guest satisfaction.

The staff across all departments, including housekeeping, exhibit a cooperative attitude and a respectful demeanor, making guests feel well cared for throughout their stay. Their responsiveness to customer needs is often highlighted, and their ability to communicate effectively in both English and Arabic further enhances the guest experience.

Guests also appreciate the staff's attentiveness and eagerness to go the extra mile. Whether it's facilitating check-in procedures or providing prompt assistance when issues arise, the staff's commitment to ensuring a pleasant stay is evident in every interaction. While there are occasional remarks on the need for improvement in certain areas, the overall impression is one of outstanding service and kindness, with the hotel staff dedicated to upholding an impressive level of cleanliness and hospitality.

Wi-Fi

The Courtyard by Marriott Makkah offers varied experiences when it comes to internet connectivity. Several guests have appreciated the fast and strong Wi-Fi service, highlighting a very good and free internet connection with a reliable signal. These positive aspects are beneficial for those who prioritize staying connected during their visit. However, some guests have noted issues, such as instances where the connection was slow or weak, particularly in certain rooms. Additionally, there were mentions of the Wi-Fi not being sufficient for multiple users. Balancing these experiences, the hotel provides generally good internet service, but there may be occasional challenges with consistency in connectivity.

Parking

Parking at Courtyard by Marriott Makkah presents a mixed bag of experiences for guests. While parking is available on-site, it comes with a daily fee of 60 riyals. Some guests feel this charge is excessive, especially as free parking is often expected at comparable hotels. The parking spaces are noted to be narrow, which might be a concern for those driving larger vehicles.

However, there is a silver lining for visitors who prefer not to pay for parking. The hotel's location on Ajyad Road allows guests to find free and safe parking spots within a short walking distance, providing an alternative to the paid parking. This proximity to free parking options can be convenient for those willing to make a brief walk.

Overall, while paid parking is available, exploring nearby free parking options may be advisable for those mindful of budget constraints.

4 Star

Courtyard by Marriott Makkah offers a four-star experience that many guests equate to staying at a five-star resort. Families looking for accommodation in Makkah especially appreciate the suites available, which provide excellent comfort and space. The hotel stands out for its cleanliness, tidiness, and overall beauty. Guests frequently remark on the high level of service, often describing it as exceptional and comparable to some of the best in the area. The hotel's price-performance ratio is noted as being very favorable, making it a superb choice for travelers seeking value without compromising on quality. While not all reviews reflect a perfect score, the majority paint a picture of a hotel that exceeds expectations and offers a commendable and memorable stay.

Accessible

The Courtyard by Marriott Makkah offers several features catering to guests with disabilities, enhancing their overall comfort during their stay. A standout service is the hotel's wheelchair accessibility, which greatly aids those who require additional mobility support. The hotel also provides a wheelchair for guests to use on trips to the Haram, facilitating ease of movement for those with special needs.

One of the key conveniences is the shuttle service that operates regularly to the Haram, providing an accessible location for guests. While there are some limitations during Ramadan due to increased traffic, the shuttle generally runs efficiently with buses available throughout the day. However, guests may experience occasional waiting times as buses sometimes arrive simultaneously, which can lead to delays.

Overall, the Courtyard by Marriott Makkah represents good value for money, particularly for young travelers, though it might pose challenges for elderly guests undertaking Umrah. Despite these few challenges, the hotel remains a commendable choice for accessibility to central religious sites.

No, Courtyard by Marriott Makkah doesn't have any pool.

No, a spa isn't available at Courtyard by Marriott Makkah.

No, Courtyard by Marriott Makkah doesn't allow dogs.

Yes, parking facilities are available at Courtyard by Marriott Makkah.

Yes, Courtyard by Marriott Makkah has a gym.

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