Mecca21.42412900,
39.81959100,
Umm Al Qura Street, Jabal Al Kaaba District(Show on Map)
8.6
Very Good
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsAnjum Makkah Hotel receives glowing reviews for its prime location, just a few minutes' walk from Masjid Al-Haram, which makes it an ideal choice for religious pilgrims. Guests appreciate the convenience of the proximity, enhancing their spiritual experience and making it easy to attend prayers, especially for elderly visitors or those with mobility challenges. The hotel's location also provides easy access to shopping areas and transportation options. The views of the Haram from the rooms are a standout feature, adding to the overall ambiance of the stay.
The breakfast offerings at the hotel are well-received with guests praising the buffet's diverse and delicious spread. Despite some calls for greater variety and freshness, the breakfast is generally viewed as satisfying and contributes positively to the dining experience. Dinner, although mixed in reviews, receives commendation for its variety and quality in certain dishes with particular praise for the biryani. Room service is noted as exceptional, adding to the convenience for guests.
Rooms at Anjum Makkah Hotel are widely praised for their cleanliness, spaciousness and comfort. Guests appreciate the well-maintained spaces, comfortable beds and beautiful views of the Haram. Although some find the room sizes a bit small for larger parties, the overall feedback highlights the excellent housekeeping and service standards.
Cleanliness throughout the hotel is consistently highlighted as a strong point with guests frequently praising the immaculate condition of rooms and common areas. The cleaning staff receive high marks for their diligent and prompt service, maintaining a tidy and pleasant environment.
The staff at Anjum Makkah Hotel are a significant asset, often highlighted for their friendliness, professionalism and dedication to guest satisfaction. Key staff members such as the duty manager and housekeeping personnel receive special mentions for their exceptional service. While there are occasional mentions of service issues during peak times, the overall sentiment reflects a dedicated team focused on delivering an excellent guest experience.
WiFi at the hotel receives varied feedback with some guests experiencing stable and fast connections, while others encounter slow speeds and inconsistent coverage. This suggests room for improvement in ensuring reliable internet service throughout the hotel.
The hotel is highly regarded as a family-friendly establishment, offering spacious rooms and attentive service that make it feel like a home away from home. The convenient location and thoughtful amenities cater well to families, enhancing their overall experience.
Beds at Anjum Makkah Hotel are generally praised for their comfort, contributing to a restful stay. Guests appreciate the clean and well-arranged bedding, although there are occasional mentions of bed sizes being smaller than expected.
As a five-star hotel, Anjum Makkah delivers a largely luxurious experience with excellent food, high-quality amenities and top-notch service. While there are isolated mentions of some areas falling short of five-star expectations, the overall experience aligns well with the hotel's rating, making it a top choice for luxury stays in Mecca.
Business travelers also give positive feedback, commending the hotel's professionalism, business facilities and strategic location. The quiet spaces and reliable WiFi cater well to the needs of work travelers, further enhancing the hotel's appeal.
In summary, Anjum Makkah Hotel offers a highly satisfactory stay with its excellent location, comfortable rooms, attentive staff and strong focus on cleanliness. The breakfast and overall dining experience, combined with the hotel's family-friendly and business-friendly amenities, make it a top choice for visitors to Mecca. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
This Green Key certified hotel utilizes a grey water recycling system to conserve water. It also incorporates eco-friendly cleaning products and toiletries in its operations.
Hotel for Honeymoon
Anjum Makkah Hotel offers comfortable accommodations with a focus on hospitality. Its proximity to the Haram and range of amenities make it suitable for a convenient and spiritually enriching stay. The hotel's warm and welcoming atmosphere enhances the honeymoon experience.
Family Friendly Hotel
This hotel offers modern accommodations with Haram views. It has spacious rooms and suites suitable for families. The hotel provides free WiFi access throughout the property and is conveniently located near the Masjid Al Haram.
Romantic Hotel
Located in the Jabal Al Kaaba District, this hotel offers comfortable accommodations and excellent service. Its proximity to the Holy Mosque and serene environment make it an ideal choice for couples seeking a spiritual and romantic experience.
Business Hotel
This hotel offers essential business amenities and services, ensuring a comfortable and productive stay for business travelers. Its proximity to the Haram is an added advantage.
Accessible Hotel
This hotel is tagged as an accessible hotel. It is known for providing facilities suitable for guests with disabilities.
Hotel with EV Charging Stations
Offers EV charging stations. The hotel's location and amenities make it a practical choice for pilgrims with electric vehicles.
5-Star Hotel
Provides comfortable and modern accommodations with a focus on hospitality. Its proximity to the Haram and thoughtful amenities ensure a pleasant stay for pilgrims.
Luxury Hotel
Room Types
Classic Room Twin bed, City ViewFeaturing a city view, this air-conditioned room offers free WiFi, a seating area with a flat-screen TV and a mini fridge. The bathroom is fitted with a shower and free toiletries.
Deluxe room Twin Haram ViewFeaturing a Haram view, this air-conditioned room offers free WiFi, a seating area with a flat-screen TV and a mini fridge. The bathroom is fitted with a shower and free toiletries.
Junior SuiteFeaturing a Haram view, this air-conditioned suite offers free WiFi, a living area with a flat-screen TV and a mini fridge. The bathroom is fitted with a shower and free toiletries.
Presidential SuiteThis spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a hairdryer and free toiletries. The suite provides air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV. The unit offers 4 beds.
Diplomatic Suite With City ViewThe spacious air-conditioned suite features a TV, a tea and coffee maker, a seating area and a safe deposit box.
Executive Suite Haram ViewThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 3 bathrooms with a hairdryer and free toiletries. This suite is air-conditioned and features a seating area with a TV, a tea and coffee maker and a safe deposit box. The unit offers 4 beds.
Diplomatic Suite Haram ViewThis spacious suite comes with 1 living room, 1 separate bedroom and 2 bathrooms with a hairdryer and free toiletries. The suite features air conditioning, a tea and coffee maker, a seating area, a safe deposit box, as well as a TV. The unit has 3 beds.
Executive Suite City viewThis spacious suite comes with 1 living room, 2 separate bedrooms and 3 bathrooms with a hairdryer and free toiletries. This suite is air-conditioned and has a seating area with a TV, a tea and coffee maker and a safe deposit box. The unit has 4 beds.
About Anjum Makkah Hotel
License: 10001487
Guest Reviews
8.6
Very Good
Location
Anjum Makkah Hotel boasts a prime location highly praised by guests for its proximity to Masjid Al-Haram. Situated just a few minutes' walk from the Grand Mosque, it offers unparalleled convenience for those visiting for religious purposes. Guests consistently highlight the ease of access with most mentioning it takes about 5-6 minutes to walk to the sacred site. The location is described as ideal, excellent and very good with some reviewers noting that it's just a few steps away from King Abdullah's expansion and the main gates of the Haram.
The hotel's vicinity to the Haram makes it incredibly convenient for prayer timings, particularly for elderly visitors or those with mobility concerns. Many reviews emphasize the comfort and tranquility provided by the hotel's close proximity, enhancing the spiritual experience. In addition to closeness to the mosque, the location also provides easy access to shopping areas and transportation options, making it a well-rounded choice for visitors.
Views from the hotel rooms are another highlight with many guests appreciating the sight of the Haram from their windows, adding to the overall ambiance of their stay. The combination of location, cleanliness and excellent facilities makes Anjum Makkah Hotel a popular choice for travelers looking to stay close to one of the world's most revered sites.
Breakfast
The breakfast experience at Anjum Makkah Hotel generally receives positive feedback with many guests praising its distinctive and diverse offerings. The breakfast buffet is often described as excellent with numerous options, good variety and delicious food. Guests appreciate the substantial spread, which includes international cuisine and a rotation of dishes, making each morning's meal unique. Many find the breakfast satisfying, hearty and well-prepared, contributing to an overall fantastic dining experience.
However, there are noted areas for improvement. Some guests feel that the breakfast buffet could benefit from additional variety and enhancement in food quality to meet five-star standards. Specific criticisms include a lack of fresh fruits, yogurts and more diverse options. Despite these few criticisms, the majority of guests enjoy their breakfast experience, highlighting the hotel's effort in providing a varied and delicious start to the day.
In summary, while there's room for improvement, the breakfast at Anjum Makkah Hotel is largely appreciated for its diversity, quality and generous offerings, contributing positively to the guests' stay.
Dinner
Anjum Makkah Hotel offers a dining experience that receives mixed reviews. On the positive side, guests frequently praise the variety of delicious and excellent dishes available in the hotel's multiple restaurants. The breakfast and Suhoor buffets receive high marks for their sumptuous options, good quality and excellent service. The restaurant's Eastern food, especially the biryani, is highlighted as particularly enjoyable with both Arabic and Western food options available, making it a versatile dining spot. Room service is also regarded as exceptional with many finding the in-room dining experience satisfactory.
However, there are areas where the dining experience could improve. Some guests note that the dinner buffet, while tasty to some, falls short of five-star expectations and is often found to be average or even below par with complaints about cold food and a lack of variety in main courses. Additionally, some guests experienced discrepancies in meal pricing and booking inclusions, leading to confusion and dissatisfaction. The dinner buffet, although cited as wonderful by some, is considered in need of improvement by others with specific criticisms about the quality and taste of certain dishes, such as grilled chicken and matschbous rice.
Overall, while the hotel boasts strong points in its breakfast, Suhoor and room service dining options, it faces challenges in consistently meeting guest expectations for its dinner offerings.
Rooms
Anjum Makkah Hotel features rooms that receive high praise for being clean, spacious and well-maintained. Many guests appreciate the comfort and elegance of their accommodations, emphasizing the beautiful views, particularly those overlooking the Haram. The rooms are described as neat and equipped with all necessary amenities, including comfortable beds and well-maintained washrooms.
Despite some minor criticisms about room size with some guests finding the space a bit cramped, especially for larger parties, the overall feedback highlights the excellent service and cleanliness standards maintained by the hotel. Housekeeping services ensure that rooms are cleaned and replenished daily, adding to the sense of comfort and convenience experienced by most guests.
While some issues with room access and ventilation were noted, these were addressed promptly by the hotel staff. Early check-in and room upgrades were also mentioned as part of the exceptional service provided. Overall, the blend of comfortable accommodations, cleanliness and stunning views contribute to a highly satisfactory stay at Anjum Makkah Hotel.
Beds
The beds at Anjum Makkah Hotel generally receive high praise for their comfort with numerous mentions of comfortable, clean and well-arranged beds. Many guests were pleased with the clean beddings and appreciated the high quality of the mattresses which were described as neither too soft nor too hard, contributing to restful sleep. There were consistent confirmations that the beds in double rooms, including the mattresses and pillows, were very comfortable. Occasionally, guests found the beds to be smaller than expected with some reviews indicating issues with the size of the beds not being suitable for two people. A few guests reported getting twin beds instead of a double bed and noted that extra beds were not as comfortable. Despite these minor issues, the overall sentiment highlights the excellence in comfort provided by the beds and bedding at the hotel, ensuring a cozy stay for most visitors.
Cleanliness
Anjum Makkah Hotel consistently receives high marks for cleanliness. Guests highlight the hotel's immaculate condition, frequently praising the very clean rooms, spotless bathrooms and the overall tidy and organized environment. Many reviews express satisfaction with the daily room upkeep, noting that rooms are cleaned and replenished regularly. The cleaning team is often commended for their prompt and effective service, ensuring that cleanliness standards are maintained across the hotel premises.
The hotel facilities, including spacious washrooms, common areas and facilities, are described as clean and well-maintained. The cleanliness extends to the comfortable and neatly decorated rooms, ensuring a pleasant and hygienic stay for all guests. Several reviews celebrate the consistently maintained general cleanliness and the pleasant smell throughout the hotel.
However, there are occasional mentions of areas needing improvement, such as lobby cleanliness and the need for better maintenance in some common areas. Despite these minor hiccups, the hotel's commitment to cleanliness continues to be a standout feature, making it a favorite among visitors who prioritize a clean and comfortable stay.
Staff
The staff at Anjum Makkah Hotel receive high praise from many guests for their exemplary service and hospitality. Reviewers frequently commend the duty manager, Mohammed El-Moallem and other key staff members such as Ms. Nada Bakhshwein, Mr. Hashem Al-Sharif and Sara Al-Hizami, for their professionalism and dedication to guest satisfaction. Special mentions often highlight individuals like Ghaida, Randa and Hala for their exceptional service.
Reception staff are frequently described as friendly, kind, helpful and polite, creating a welcoming atmosphere for guests upon arrival. Housekeeping also receives positive feedback for their efficiency and friendliness, ensuring that rooms are well-maintained and guests' needs are promptly met.
The hotel’s management, including figures like Mr. Abdul Karim Al-Rehaili, are appreciated for their cooperative and supportive demeanor, going above and beyond to assist guests. Staff members across different departments, including guest relations and concierge, are recognized for their attentiveness and willingness to make every guest's stay a pleasant one.
While the majority of reviews laud the staff for being courteous, supportive and professional, there are instances where reviews point to areas for improvement. Some guests note occasional shortcomings in service, particularly during peak times or in specific departments like the restaurant and reception. Despite these isolated incidents, the overall sentiment reflects a dedicated team focused on delivering exceptional service.
In summary, Anjum Makkah Hotel's staff is a significant asset, frequently highlighted in guest reviews for their cooperative, friendly and professional demeanor, creating a hospitable environment that enhances the overall guest experience.
Wi-Fi
Guests at Anjum Makkah Hotel have varied experiences with the hotel's WiFi service. The positive remarks highlight that the WiFi was stable, fast and worked well for many with some guests noting an excellent or super-fast connection. There were mentions of good internet connectivity in rooms and fairly good general internet service. However, several guests encountered issues such as slow speeds, inconsistent connections and poor coverage, particularly in the rooms and reception areas. Some reported difficulty accessing websites due to congestion and others found the WiFi to be not strong enough with a few mentioning very bad or the worst WiFi experiences. Inconsistent performance seemed to be a recurring theme, suggesting room for improvement in both speed and coverage throughout the hotel.
Family
Anjum Makkah Hotel has received numerous positive reviews praising its family-friendly environment and amenities that cater to guests of all ages. Many families have enjoyed spacious and comfortable rooms, some even opting for upgraded family suites. The hotel’s convenient location with easy access to the Haram has been particularly appreciated, making it ideal for family trips and Umrah visits.
The thoughtful and attentive staff, often noted in the reviews, contribute significantly to a pleasant stay, whether by offering free ice cream to children or providing medical assistance when needed. Many guests have emphasized how the hotel feels like a home away from home with some expressing their gratitude for a memorable experience.
Despite a few isolated concerns, such as occasional issues with room completeness and interactions with restaurant staff, the positive experiences of family comfort and excellent service dominate the feedback. The hotel’s affordability for its prime location is another plus that families acknowledge.
Overall, families seem to cherish their stays at Anjum Makkah Hotel with many looking forward to future visits and highly recommending it to other families for a comfortable and enjoyable stay.
5 Star
Anjum Makkah Hotel consistently delivers a luxurious experience, aligning with its five-star rating. Guests frequently praise the impeccable quality of the food with the buffet offering a variety of high-quality options for every palate. The luxurious amenities and pristine rooms stand out, ensuring a comfortable and modern stay. The hotel's prime location near Haram is also a notable advantage for many visitors.
Service at this hotel is frequently described as exceptionally attentive and worthy of its five-star status. The staff is highlighted as some of the best in the industry, contributing to an overall exceptional hotel experience. Luxury is a recurring theme across reviews with the hotel often being referred to as one of the best in Mecca and a five-star property worthy of its rating.
However, there are mentions of some inconsistencies in service and facilities that might fall short of five-star expectations with a few guests suggesting it leans more towards a four-star experience. Despite this, many guests express a willingness to return, citing the overall high standards, first-class proximity to Haram and the superior level of service and amenities.
In summary, Anjum Makkah Hotel offers a largely positive five-star experience with excellent food, an unbeatable location and high-quality service, making it a top choice for luxury stays in Mecca.
Business
The Anjum Makkah Hotel has garnered positive feedback from business travelers, who commend its professionalism and efficiency. The staff, hailed as professional, ensure smooth check-ins and check-outs, supported by a capable management team that effectively addresses complaints. Housekeeping services receive high praise, enhancing the overall experience for guests.
The hotel's business facilities, including a good business center and satisfactory services, meet the needs of travelers on work trips. Guests highlight its quiet spaces and reliable wifi, essential for maintaining productivity. Additionally, its strategic location with good access points makes it a convenient choice for those relying on transportation.
In terms of accommodation, the hotel offers good quality rooms that provide value for money. Despite minor grievances about the need for more cordial staff and occasional understaffing during peak times, the overall response from business travelers is positive. Many express their intent to return for future business-related stays due to the hotel’s efficiency and practicality.
Accessible
Anjum Makkah Hotel offers a commendable level of accessibility for guests with disabilities, ensuring a convenient and comfortable stay. One of the key highlights is the hotel's strategic location, which provides easy access to the Haram area. With accessible facilities such as elevators and escalators suitable for elderly and disabled guests and a dedicated lift for wheelchair users, the hotel is well-equipped to cater to various mobility needs. The proximity to Masjid Al-Haram with a handy location only a 5-minute walk away, makes it particularly convenient, though guests should note that the closest entrance requires a walk in the sun, which might be challenging for some.
The hotel's infrastructure supports easy entry and exit, including accessible parking and seamless access through taxis. The availability of electric stairs and specialized rooms for handicapped individuals further enhance the inclusiveness of the premises. Additionally, early entry and convenient check-in options add to the ease of accessibility for all guests.
However, it is worth mentioning that housekeeping services may be slow to respond, which can be an area for improvement. Nevertheless, the overall accessibility and thoughtful amenities make Anjum Makkah Hotel a suitable choice for those with special mobility requirements.
Luxury
Anjum Makkah Hotel provides a luxurious experience that lives up to its 5-star rating. The hotel impresses with its clean environment and a high level of services and facilities. Guests particularly emphasized the luxurious feeling throughout their stay, noting the distinctive and lavish ambiance of the hotel. Positioned conveniently near Haram, the location adds to the overall appeal, making it a simple yet efficiently luxurious choice for visitors. The dedication to luxury hospitality is evident, although there are mentions that the quality of the food, especially dinner, could be elevated to match the 5-star standard. Despite being an expensive option, the luxury and services provided make the stay worthwhile with some guests rating their experience as highly as 9.9.
No, Anjum Makkah Hotel doesn't have any pool.
No, a spa isn't available at Anjum Makkah Hotel.
No, Anjum Makkah Hotel doesn't allow dogs.
No, parking facilities aren't available at Anjum Makkah Hotel.