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Raffles Makkah Palace

Mecca , King Abdul Aziz Endowment, Abraj Al Bait, Near King Abdul Aziz Gate (Show on Map)

8.8

Excellent

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Summary of reviewsRaffles Makkah Palace is a luxurious and sophisticated five-star hotel that offers exceptional service and attention to detail. Guests have praised the hotel's prime location with easy access to the Haram and breathtaking views of the Kaaba. The breakfast buffet is excellent with a wide range of options and attentive staff. The rooms are spacious, modern and clean with some offering panoramic views of the Kaaba. The staff are friendly, professional and efficient, providing quick and attentive service. The hotel is suitable for families with children and guests with disabilities will find it accessible. The hotel is also a great option for business travelers with facilities and services that meet high expectations. Overall, Raffles Makkah Palace is a luxurious and comfortable hotel that is highly recommended for anyone visiting Makkah.
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Luxury Hotel

Located in the prestigious Abraj Al-Bait complex, Raffles Makkah Palace offers spacious suites with panoramic views of the Grand Mosque and Kaaba. The hotel is known for its classic elegance and provides 24-hour personal butler service. It also features various dining options and amenities like a spa and Turkish hammam.

Hotel Taking Steps Towards Sustainability

This hotel has achieved Green Globe certification, demonstrating a strong commitment to sustainability. It actively works to reduce food waste using systems like Orbisk, aims to eliminate single-use plastics, and focuses on responsible sourcing of supplies.

Hotel for Honeymoon

Raffles Makkah Palace offers luxurious suites with exceptional views of the Kaaba, providing an intimate and unforgettable experience. Its personalized butler service ensures every need is catered to, enhancing the romantic atmosphere. The hotel's refined dining options and serene ambiance create a perfect setting for a honeymoon.

Hotel with Spa

This hotel is nominated for Saudi Arabia's Best Hotel Spa, indicating a recognized standard of spa quality. It offers the Raffles Spa for guests seeking relaxation during their stay.

Romantic Hotel

This hotel is known for its exceptional service, luxurious amenities, and prime location near the King Abdul Aziz Gate, offering stunning views and a serene atmosphere ideal for couples. It provides an unforgettable and elegant experience in Makkah.

Hotel with Free Wi-Fi

This hotel offers satisfactory and speedy Wi-Fi, ensuring seamless connectivity for guests. Reviews highlight the lack of issues with the internet, making it easy to check emails, stream movies, or stay connected with loved ones.

Hotel with Gym

This hotel features separate male and female gyms, providing a comfortable and private workout environment. It is located in the Abraj Al-Bait complex, offering views of the Grand Mosque and Kaaba.

5-Star Hotel

Offers unparalleled luxury with personalized butler service, exquisite dining options, and breathtaking views of the Kaaba. The hotel's refined elegance and attention to detail create an exceptional and memorable experience.

Family Friendly Hotel

Accessible Hotel

Room Types

Presidential Two Bedrooms Suite City View Spanning up to 120 m2, the Two-Bedroom Suite features a dazzling view of Makkah’s lively cityscape. It offers two spacious bedrooms, including 1 extra-long double bed and 2 extra-long single beds, along with 3 bathrooms with designated areas for ablutions. The Suite comes with a fully furnished living area provided with a TV screen, coffee machine, minibar, safety deposit box, desk, and a dining table. The Two-Bedroom Suite elegantly boasts a granite marble floor featuring an interior of splendour. The entire Suite is wheelchair accessible.

Signature One Bedroom Suite with City view As spacious as 80 m2, the Signature Suite offers a breathtaking view overlooking the city of Makkah. It includes 1 large double bed, a fully furnished separate seating area, and an ensuite bathroom with designated areas for ablutions. It is also provided with a TV screen, coffee machine, minibar, safety deposit box, desk, and dining table. In addition to the fully carpeted floor, the Signature Suite features mosaic walls and a granite marble floor. The entire suite is wheelchair accessible.

Signature One Bedroom Suite Haram View As spacious as 80 m2, the Signature Suite offers a breathtaking view over the Grand Mosque. It includes 1 large double bed, a fully furnished separate seating area, and an ensuite bathroom with designated areas for ablutions. It is also provided with a TV screen, coffee machine, minibar, safety deposit box, desk, and dining table. In addition to the fully carpeted floor, the Signature Suite features mosaic walls and a granite marble floor. The entire suite is wheelchair accessible.

Signature One Bedroom Suite Partial Kaaba View As spacious as 80 m2, the Signature Suite offers a breathtaking partial view over the Holy Kaaba. It includes 1 large double bed, a fully furnished separate seating area, and an ensuite bathroom with designated areas for ablutions. It is also provided with a TV screen, coffee machine, minibar, safety deposit box, desk, and dining table. In addition to the fully carpeted floor, the Signature Suite features mosaic walls and a granite marble floor. The entire suite is wheelchair accessible.

Royal Two-Bedroom Suite with Partial Kaaba View Embodying luxury, flair, and finesse, the Royal Two-Bedroom Suite comes with a mesmerizing partial view of the Holy Kaaba. Featuring an area of 160 m2, the Royal Suite offers 2 air-conditioned bedrooms, which include 1 extra-long large double bed and 2 extra-long single beds along with 3 bathrooms with designated areas for ablutions. It features a fully furnished living room with a sofa, a TV screen, and a dining area. It also includes a dressing room, kitchenette, desk, coffee machine, minibar, safety deposit box, and dining table. Designed with grandeur in mind, the Royal Two-Bedroom Suite elegantly boasts a granite marble floor. The entire suite is wheelchair accessible.

Panoramic One Bedroom Suite Kaaba View As spacious as 80 m2, the Signature Suite offers a breathtaking panoramic view over the Holy Kaaba. It includes 1 large double bed, a fully furnished separate seating area, and an ensuite bathroom with designated areas for ablutions. It is also provided with a TV screen, coffee machine, minibar, safety deposit box, desk, and dining table. In addition to the fully carpeted floor, the Signature Suite features mosaic walls and a granite marble floor. The entire suite is wheelchair accessible

Superior One-Bedroom Suite with City View This luxurious suite covers 80 m2 and gives you a stunning view of Makkah. The suite has a large and comfortable bed, a separate and fully furnished seating area, plus an en suite bathroom with light areas. The suite was equipped with a TV screen, coffee maker, mini bar, safety deposit box, work desk, dining table. It has a fully furnished floor with luxurious carpets and granite and marble floor. The suite is also equipped to be fully accessible for disabled people, guaranteeing comfort and ease for all guests.

Deluxe One Bedroom Suite Partial Kaaba View As spacious as 80 m2, the Signature Suite offers a breathtaking partial view over the Holy Kaaba. It includes 1 large double bed, a fully furnished separate seating area, and an ensuite bathroom with designated areas for ablutions. It is also provided with a TV screen, coffee machine, minibar, safety deposit box, desk, and dining table. In addition to the fully carpeted floor, the Signature Suite features mosaic walls and a granite marble floor. The entire suite is wheelchair accessible.

Presidential Two-Bedroom Suite with Haram View This spacious suite is comprised of 1 living room, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a minibar, as well as a tea and coffee maker. The unit offers 3 beds.

About Raffles Makkah Palace

License: 10007941

Guest Reviews

8.8

Excellent

Location

Raffles Makkah Palace is a great hotel located in an excellent location close to the Haram. Guests have raved about its proximity to the Masjidil Haram and the ease of access it provides. Many guests have also appreciated the beautiful haram views from their rooms with some even mentioning Kaaba full view. The hotel's location is considered prime and overall excellent by many customers who believe it to be the best place to stay in Mecca. Staff are said to be friendly and the hotel facilities provide all the comforts needed for a comfortable and memorable stay. Whether it's the superb service or its proximity to the Haram, Raffles Makkah Palace comes highly recommended by its guests.

Breakfast

Guests of Raffles Makkah Palace left glowing remarks about the breakfast offered at the hotel. Many described it as excellent with a lot of options that cater to all tastes and they especially appreciated the welcoming staff. Reviews hailed the quality, variety and deliciousness of the food with many noting that the breakfast buffet had an extensive selection that was constantly renewed with different dishes. Some guests did mention that the breakfast was a bit expensive or needs improvement, but the vast majority was very satisfied with the breakfast options available. Overall, the breakfast at Raffles Makkah Palace seems to be a highlight for guests, who enjoyed the variety and quality of the food, as well as the attentive staff.

Rooms

Raffles Makkah Palace offers a luxurious and clean experience for its guests. With spacious and modern rooms, some boasting panoramic views of the Kaaba, it's no wonder guests are pleased with the accommodations. While some rooms may have had outdated furniture or faced a wall with a small window, the majority of guests found the rooms to be clean and comfortable. Spacious bathrooms and high-quality facilities were also a highlight. Some negative comments were made regarding the size of the rooms or issues with cleanliness, but overall guests were impressed with the level of comfort and cleanliness provided. Bonus points were awarded for the spectacular views and the panoramic suites with breathtaking views of the Kaaba.

Cleanliness

Guests of the Raffles Makkah Palace have shared their mixed experiences with the hotel's cleanliness. While some have reported issues such as cockroaches in the women's prayer area, dirty towels and poor cleaning service, many others have praised the hotel's exceptional standards and cleanliness. Guests have described the hotel as modern, clean and comfortable with high-quality and luxurious amenities provided in the rooms. The breakfast buffet has been commended for its variety and cleanliness and the staff have been praised for their politeness and helpfulness towards guests. Despite some small issues, overall, Raffles Makkah Palace is regarded by guests as an excellent, clean and luxurious hotel.

Staff

Raffles Makkah Palace is truly a luxurious retreat for those looking for impeccable hospitality. The staff at this hotel are some of the most welcoming people you will ever meet. There were multiple mentions of the friendly and helpful staff, who are always ready to assist guests with whatever they need. The ladies at reception received special praise for their rapid check-in and check-out services. Guests also commended the hotel's butler service which is prompt and attentive. There were a few negative reviews of certain staff members but those were outweighed by the majority of positive comments that praised the high professionalism and efficiency of the hotel staff. Information staff Lammya was specifically singled out as "perfect and very professional". Overall, the hotel has an excellent team of staff who go above and beyond to make guests feel welcome and special.

Wi-Fi

Guests staying at Raffles Makkah Palace can look forward to a satisfactory and speedy wifi connection. Many reviews mention the lack of any issues or problems with the internet, making it an easy and seamless experience for all. While a few guests indicate that there may have been some minor interruptions or glitches, overall, it seems that wifi is not a cause for concern at this luxurious hotel. So whether you need to check your emails, stream a movie or stay connected with loved ones, rest assured that the wifi at Raffles Makkah Palace is up to par.

Family

Parents looking for a comfortable and kid-friendly hotel in Makkah, should consider Raffles Makkah Palace. Several confirmed guests recommend it as the best option for families with children. The suites are spacious enough for everyone to feel at ease, while the hotel guarantees a peaceful environment for praying. Although there is a small room for ladies' prayer, some AC ducts are not clear to them and it could pose a risk. Apart from that, there are no other negative comments regarding the activities for kids. Therefore, families can enjoy a pleasant stay without worrying about their children's entertainment.

5 Star

Raffles Makkah Palace is a luxurious and comfortable five-star hotel that is definitely worth a visit. Guests have described their stay as exceptional, superb and very comfortable. The hotel's facilities and services are of a high standard with staff providing quick and efficient check-in and out, room service and concierge services. The Wi-Fi connection is fast and suitable and the breakfast buffet offers a wide range of options for all tastes. The hotel is conveniently located close to the Haram and has panoramic views of the Kaaba. The rooms are spacious and clean and some offer a family-friendly layout. Guests have also commended the hotel for its exceptional staff and their added comfort during their stay. Overall, a stay at Raffles Makkah Palace is an exceptional experience and we highly recommend this hotel to anyone visiting Makkah.

Business

Despite the lack of specific mentions in guest reviews, business travelers at Raffles Makkah Palace can be reassured by commendations for "professionalism" and an absence of negatives like "nothing" and "no mention." The facilities and services offered are sure to meet the high expectations of those who need to work and stay connected while away from the office. Overall, business guests will find everything they need for a productive stay at Raffles Makkah Palace.

Accessible

Raffles Makkah Palace is a hotel that is very accessible to guests with disabilities. Dedicated elevators are available for hotel guests, including express lifts that make accessibility easier. Guests particularly enjoyed how close the hotel is to the pilgrimage site, making it convenient for their needs. While some mentioned that the property is outdated and overpriced, there were no negative comments regarding the hotel's accessibility for guests with disabilities. Overall, Raffles Makkah Palace is a great option for travelers looking for a convenient and accessible stay in Makkah.

Honeymoon

Raffles Makkah Palace is the ultimate honeymoon destination. Guests have described their stay as a dream and have raved about the facilities and amenities offered. The hotel offers exceptional service and packages exclusively tailored for honeymooners. There are no negative reviews regarding the services for honeymooners, indicating that the hotel meets all expectations.

Luxury

The Raffles Makkah Palace is a luxurious and sophisticated hotel with excellent attention to detail and service towards their guests. The hotel is a true representation of luxury, elegance and comfort, leaving guests feeling pampered and relaxed. While the price may be high, the hotel is well worth the expense for an unforgettable stay in the heart of Mecca. The Palace's rooms are of exceptional quality, featuring pristine cleanliness, state-of-the-art facilities and the highest level of comfort. The management's efforts truly shine through, creating a professional and innovative environment with a focus on high-quality service. The hotel is beautiful, relaxing and comfortable, sparking a sense of awe and wonder in its guests. Overall, the Raffles Makkah Palace is an excellent, plush and luxurious hotel in every aspect.

No, Raffles Makkah Palace doesn't have any pool.

Yes, a spa is available at Raffles Makkah Palace.

No, Raffles Makkah Palace doesn't allow dogs.

No, parking facilities aren't available at Raffles Makkah Palace.

Yes, Raffles Makkah Palace has a gym.

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