ITC Grand Bharat, a Luxury Collection Retreat in Gurgaon, New Delhi Capital Region, consistently impresses guests with its outstanding offerings and services. The breakfast experience is marked by a wide array of flavorful and delectable options, including standout dishes like benedict and banana brioche. While vegetarian selections could be more extensive, the breakfast still remains a highlight for many, enhanced by the property's expansive setting and inviting ambiance.
Dinner at ITC Grand Bharat is often highlighted for its exceptional culinary experience. The delicious food and remarkable service create memorable dining moments, further elevated by Chef Dipankar’s commendable talents. While guests occasionally mention the need for more variety, the overall dining experience frequently leaves a lasting positive impression.
The rooms are another standout feature of ITC Grand Bharat, offering luxurious accommodations with beautifully decorated interiors that combine modern style with opulent comfort. Spacious and well-kept, especially the pool access suites, these rooms significantly contribute to the enchanting experience at this remarkable property.
The staff at ITC Grand Bharat plays a crucial role in establishing a welcoming and hospitable atmosphere. They are often praised for their politeness, helpfulness, and efficiency in ensuring a pleasant stay for guests. Notable members like Sahil and Chef Dipankar receive specific accolades for their exceptional service. Despite occasional dissatisfaction, the staff is generally commended for their earnest efforts and super-friendly demeanor, embodying the spirit expected from a luxury retreat.
Overall, ITC Grand Bharat is celebrated for its blend of delicious culinary offerings, luxurious accommodations, and commendable service, making it a favored destination for visitors seeking a memorable and indulgent experience.
The Hyatt Regency Gurgaon has garnered predominantly positive reviews for various aspects of its offerings. Guests have particularly highlighted the spacious and clean rooms, praising their comfort, size and thoughtful design. Many have found the hotel to be a luxurious retreat with modern amenities, contributing to an overall opulent experience.
The dining options have received accolades, especially the buffet dinners, which are noted for their extensive choices and sumptuous offerings. Chefs Subajit and Mayuri, along with their innovative North Indian cuisine, have been singled out for praise, enhancing the culinary experience. Breakfast, while appreciated by many for its variety and quality, could benefit from improvements in service efficiency and organization.
The staff's performance has been largely positive with several employees receiving commendations for their friendliness and helpfulness. Names like Yashpreet, Rama, Mr. Gopi and Mr. Parameshwar were frequently mentioned for their exceptional service, contributing to a welcoming atmosphere. However, some inconsistencies in service and professionalism were noted, particularly in the dining and housekeeping areas.
Despite the generally positive feedback on cleanliness, certain areas like carpets, common areas and the pool's cleanliness have room for improvement. The hotel's location is a mixed bag; while offering tranquil and scenic views from higher floors, some guests found it inconvenient due to its distance from the city center and poor approach roads.
The Wi-Fi service is an area needing significant enhancement, as many guests reported unreliable and slow internet connectivity. Moreover, comments on beds have been mixed with some guests finding them comfortable and others noting issues with bed size and linen quality.
Overall, the Hyatt Regency Gurgaon offers a luxurious and comfortable stay with spacious rooms, excellent dining options and attentive staff, though there are areas such as service consistency and cleanliness that could benefit from further attention.
The Crowne Plaza Today Gurugram by IHG, boasts a highly regarded location praised for its prime central position, making it a convenient choice for both business appointments and leisure travel in Delhi and Gurugram. The hotel's easy accessibility and excellent transport connections, combined with a serene and quiet setting, add to its appeal. The panoramic views from the rooms further enhance the stay, positioning the hotel as an ideal base for travelers.
Guests consistently laud the hotel's breakfast offerings, describing them as amazing, delicious and sumptuous with an elaborate buffet offering a wide variety of cuisines including English, Japanese, Mediterranean and Indian. The attentive and kind staff contribute significantly to the positive breakfast experience, which is frequently highlighted as a high point despite minor service delays.
Dinner at the hotel presents a mix of experiences with some guests appreciating the variety and quality of dishes, particularly the kebabs and Sunday brunch. However, there are mentions of inconsistent food quality and occasional delays in orders, suggesting room for improvement in the hotel's dining service.
The hotel's rooms receive high praise for their spaciousness, cleanliness and luxurious ambiance. Guests appreciate the ample natural light, nice views and state-of-the-art washrooms. Although there are occasional reports of disturbances and minor issues with room service, the overall feedback emphasizes comfort and meticulous upkeep.
Impeccable cleanliness is another strong aspect of the hotel with visitors consistently noting the top-notch maintenance of rooms and facilities. The hotel's luxurious and inviting ambience is further enhanced by amenities such as a gym, swimming pool, jacuzzi, sauna, spa and well-kept conference rooms, making it suitable for both leisure and business travelers.
The staff at Crowne Plaza Today Gurugram are frequently commended for their friendly, polite and professional demeanor, making guests' stays more comfortable. Specific individuals receive praise for exceptional service, although there are occasional reports of slow room service and less friendly reception staff.
The beds are particularly noted for their comfort with clean and comfortable bedding contributing to a good night's sleep. Despite minor issues with the availability of twin bed rooms, the comfort of the beds remains a strong point, supported by the hotel's clean environment and supportive staff.
Overall, the Crowne Plaza Today Gurugram by IHG, stands out for its excellent location, sumptuous breakfast offerings, comfortable and clean accommodations and friendly staff, ensuring a thoroughly relaxing and enjoyable stay for guests.
The DoubleTree by Hilton Gurgaon New Delhi NCR receives favorable reviews for its excellent location, exceptional breakfast offerings and attentive staff. Situated centrally, the hotel is conveniently accessible, especially due to its proximity to the Rapid metro station and the CBD of Gurgaon. Guests appreciated the seamless city exploration facilitated by this strategic position and noted the availability of a good breakfast buffet and external food options.
The breakfast service at the hotel is highly praised with many guests describing it as among the best in India. The wide variety of delicious options, including well-liked items like omelettes, filter coffee and croissants, left a positive impression. The courteous and helpful breakfast staff further enhanced guests' experiences, despite occasional minor criticisms regarding table arrangements.
Dinner at the hotel garnered mixed feedback. While some diners enjoyed dishes like Chicken Biryani and praised the quality and friendly service, others felt the food was average with complaints about the limited main course options, excessive oil, salt and spice. Cost was also a common concern, suggesting room for improvement in menu diversity and overall quality.
The guest rooms received positive remarks for their cleanliness, spaciousness and good views, creating a comfortable environment for guests. Room service was prompt and business travelers appreciated the conducive workspace. However, some guests mentioned that the rooms felt dated and in need of refurbishment, citing issues like smelly carpets, dampness and outdated decor. Bathrooms specifically required better maintenance.
Cleanliness is a strong point for this hotel with many guests commending the hygiene standards and the efforts of the housekeeping staff. Occasional issues like the need for repeated cleaning requests, mould in bathrooms and dirty linens were noted, but did not overshadow the general positive sentiment. The hotel is described as well-maintained overall with a focus on safety and guest comfort.
The staff at DoubleTree by Hilton Gurgaon New Delhi NCR are often singled out for their exceptional service. Guests repeatedly praised team members like Shivani and Narayan for their dedication and hospitality, which made their stays memorable. The overall team is described as courteous, friendly and extremely helpful, enhancing the hotel's appeal. Although there were a few less favorable encounters, the general consensus underscores excellent service and hospitality.
Lastly, the comfortable beds and soft duvets significantly contributed to a pleasant stay with particular commendation for the cleanliness of the bed linens. Some issues like standard bedspreads and sensitive mattresses were mentioned, along with a few instances of stained linen, indicating areas for minor improvements. Overall, the comfort of the beds and the exceptional service stood out as major positives.
In summary, DoubleTree by Hilton Gurgaon New Delhi NCR excels in location, breakfast offerings, cleanliness and staff service with opportunities for improvement in room decor, dinner quality and some maintenance aspects.
Courtyard by Marriott Gurugram Downtown is highly regarded for its prime location that balances accessibility with tranquility. Centrally situated in Gurugram, the hotel offers easy access to key spots in the National Capital Region, making it ideal for business travelers. Despite its central location, the hotel provides a peaceful retreat away from the hectic city life. Visitors appreciate the excellent location and the proximity to major spots and local conveniences such as restaurants and stores. High levels of service and cleanliness further enhance the guest experience, ensuring a pleasant and memorable stay.
The breakfast offerings at the hotel are well-received with guests praising the extensive and diverse spread featuring Pan Indian and Continental dishes. The overall quality of the breakfast and the attentiveness of the staff result in a positive start to the day for most guests. Although some reviewers suggested improvements in the authenticity of non-Punjabi cuisines and the variety of vegetarian options, these do not overshadow the general satisfaction with the breakfast setup.
Rooms at Courtyard by Marriott Gurugram Downtown are spacious, clean and comfortable, contributing to a positive impression. Guests appreciate the well-maintained environment and the proximity to the airport. The staff's friendly and helpful demeanor further enhances the pleasantness of the stay. Minor issues such as musty smells and occasional maintenance problems were noted but did not significantly detract from the overall satisfaction with the rooms.
Cleanliness is another strong point with guests consistently noting the spotlessly clean environment throughout the hotel and rooms. The high standards of hygiene and sanitization are well-maintained, adding to the positive experience. Although a few guests reported shortfalls in housekeeping and dated appearances in some rooms, renovations are reportedly underway to address these concerns.
The exceptional staff at Courtyard by Marriott Gurugram Downtown is frequently praised for their friendliness, helpfulness and courteousness. The reception and restaurant teams, along with the housekeeping and lower-level staff, contribute significantly to the comfort and satisfaction of the guests. The polite and proactive service provided by the staff ensures an extraordinarily pleasant stay at this hotel.
Overall, Courtyard by Marriott Gurugram Downtown offers an excellent location, commendable cleanliness, comfortable rooms, a diverse breakfast spread and exceptional staff service, making it a highly recommended choice for visitors to Gurugram.
The ibis Gurgaon Golf Course Road - An Accor Brand is highly regarded for its prime location, which offers excellent accessibility to a metro station, business districts and a nearby shopping mall. Its proximity to various dining options, convenient public transportation and key city attractions make it an ideal choice for both business and leisure travelers.
Guests frequently commend the hotel for its quality breakfast, which features a generous and well-served mix of South Indian, North Indian and continental items. While the breakfast spread is generally praised for its variety and taste, some guests noted a lack of vegan options and found it repetitive. Despite minor criticisms, the breakfast is largely seen as a strong point of the stay.
The dinner experience receives mixed feedback. Positives include good food quality, a pleasing dining environment and fast service. However, variety and menu selection could be improved to cater to diverse tastes, including specific dietary requirements like Jain food.
Clients have mixed feelings about the rooms. Positive remarks highlight cleanliness, comfort and basic amenities, while frequent criticisms focus on the rooms' small size and occasional maintenance issues. The overall impression is that the rooms are functional and cozy, particularly for short stays, but may not suit those seeking more space and luxury.
Cleanliness at the hotel generally garners positive reviews with guests appreciating the neat and well-maintained rooms. However, there were occasional reports of dustiness, stained linens and mold in some areas, suggesting room for improvement.
The staff consistently receive high praise for their friendliness, helpfulness and professionalism. Positive interactions with the reception, housekeeping and restaurant staff contribute significantly to a pleasant stay, although there have been a few mentions of slow service and management issues.
Feedback on the beds is varied; while many guests find the beds comfortable and clean, some expressed concerns about bed size and noise disturbances. Despite these mixed reviews, comfort remains an appreciated aspect of the stay.
In terms of overall accessibility, the hotel's location and convenient access to public transportation stand out. However, the hotel could improve facilities for guests with disabilities, such as age-friendly bathrooms and accessible rooms.
In summary, ibis Gurgaon Golf Course Road - An Accor Brand is celebrated for its strategic location, quality breakfast, friendly staff and general cleanliness. While there are areas for improvement in room size, dinner variety and accessibility, the hotel's strengths make it a recommended choice for travelers
Golden Suites Gurgaon Inde Hotels consistently receives positive reviews across several categories, highlighting its various strengths while acknowledging areas of improvement. Located in a tranquil yet accessible part of Gurgaon, the hotel is praised for its convenient positioning, providing guests easy connectivity to their destinations while maintaining a peaceful atmosphere with clean air—a rare find in urban settings.
The hotel earns high marks for its spacious and comfortable rooms, particularly the executive suites, which are noted for their meticulous cleanliness. Guests appreciate the apartment-like feel of the rooms, complemented by stunning views that enhance the overall experience. While some guests have noted minor inconveniences such as the smaller washrooms and the practice of joining two beds together, the overall impression is positive, focusing on roominess and comfort.
Cleanliness at Golden Suites garners mixed reviews, but many guests remain impressed by the hotel's good cleaning standards and polite housekeeping staff. The check-in and check-out process is streamlined and convenient, contributing to a welcoming stay. Although there are occasional mentions of maintenance issues, the initial impression of cleanliness and the courteous staff leave a lasting positive impact on guests.
The staff at Golden Suites Gurgaon Inde Hotels is repeatedly praised for their attentiveness and professionalism. Team members like Devyanshi, Pooja, Abhishek, and Miss Pooja are frequently recognized for their exceptional service and ability to enhance the guest experience. Despite some instances where staff may feel overwhelmed during large events, they are generally perceived as handling situations with remarkable understanding and efficiency. Though some reviews highlight variable service experiences, the overall reception of the staff is highly favorable, showcasing the hotel's dedication to guest satisfaction.
Overall, Golden Suites Gurgaon Inde Hotels offers a commendable accommodation experience, marked by its advantageous location, spacious rooms, cleanliness, and professional staff, making it a noteworthy choice for travelers visiting Gurgaon.
The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is a luxurious and elegant 5-star hotel that provides quality service to its guests. The hotel's excellent and strategic location near the airport and Ambience Mall makes it the perfect choice for business and leisure travelers alike. Guests rave about the fantastic service provided by the courteous, friendly and helpful staff who go above and beyond to accommodate guests and make their stay comfortable. The hotel boasts clean, spacious and luxurious rooms with sumptuous beds and great views. The breakfast spread is impressive with a wide range of Indian and continental options and the pool and spa facilities are amazing. While some guests had minor complaints about cleanliness and maintenance, most found the hotel to be well-maintained. The Leela Ambience Gurugram Hotel & Residences - The Luxury Urban Sanctuary is a perfect example of a fancy hotel with superb and luxurious accommodation, everything that you would expect in a 5-star hotel. Overall, guests highly recommend the hotel and say they would book again.
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