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Summary of reviewsSlow Suites Chueca in Madrid is highly praised for its excellent and unbeatable location right in the heart of the city. Guests appreciate its central position near Gran Via, Puerta del Sol and Chueca, making it an ideal base for exploring Madrid with easy access to metro stations, restaurants, supermarkets and shops. The accommodations are generally described as spacious, well-furnished and tastefully decorated, offering a comfortable and modern stay. Despite being in a lively neighborhood bustling with nightlife, the apartments are noted to be quiet, providing a balance between vibrant city life and restful nights.
The rooms at Slow Suites Chueca are frequently highlighted for their spaciousness, cleanliness and comfort, making them suitable for both families and individual travelers. Large beds and modern amenities add to the overall positive experience. The units maintain a cozy and fresh atmosphere and guests appreciate the attention to detail in cleanliness, extending even to bathrooms, towels and kitchens.
The cleaning staff is often praised for their thoroughness and friendliness. Though there are minor areas for improvement, such as specific items' cleanliness or outdated floors, these issues do not detract significantly from the overall positive reviews.
The staff at Slow Suites Chueca receives high marks for their outstanding level of service and attention to detail. Guests commend the prompt and helpful responses facilitated through seamless communication, often highlighting the role of the manager, Cristina, in providing a responsive and accommodating experience. The digital door code access system, although it has a learning curve, generally adds convenience and ease to the stay.
Wi-Fi at Slow Suites Chueca has mixed reviews. While several guests find it strong and reliable, others experience issues with weak connections and intermittent drops, particularly during video calls and TV streaming. Despite this, guests continue to appreciate the overall high standard of the accommodations.
The beds receive mixed feedback. While the main beds are often described as quite comfortable and well-isolated from outside noise, several guests mention that the double beds feel cramped for two people with mattresses that are too light and prone to separation. The sofa bed, in particular, receives significant criticism for being uncomfortable, noisy and in poor condition, which could impact the overall sleep experience.
In summary, Slow Suites Chueca offers a highly recommended stay in Madrid with its prominent location, spacious and well-maintained apartments and attentive service. Though there are minor areas for improvement, the positive aspects far outweigh the negatives, making it an attractive option for both short and extended stays. Show more
Read review summaries for all categories
4-Star Apartment
Room Types
Deluxe 1 Bedroom ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 2 beds.
Duplex One bedroom ApartmentThis apartment features a electric kettle, toaster and kitchenware. The bedroom features 1 double bed or 2 single beds, subject to availability.
Superior Two-Bedroom ApartmentThis apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and features a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 3 beds.
Deluxe 2 Bedroom ApartmentThis apartment features 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 4 beds.
Duplex 2-Bedroom ApartmentThis spacious apartment comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. Meals can be prepared in the kitchen, which features a stovetop, a refrigerator, a dishwasher and kitchenware. This apartment is air-conditioned and has a seating area with a flat-screen TV, a washing machine, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 5 beds.
Guest Reviews
8.6
Very Good
Location
Slow Suites Chueca is praised for its excellent, unbeatable location right in the heart of Madrid. Guests highlight its central position near Gran Via, Puerta del Sol and Chueca, making it an ideal base for exploring the city. The apartments are described as spacious, well-furnished and tastefully decorated, offering a comfortable and modern stay. Despite being in a lively neighborhood bustling with nightlife, many guests noted that the accommodations are generally quiet, providing a good balance between vibrant city life and restful nights. Additional commendations go to the cleanliness, digital access and well-equipped kitchen facilities. The location's proximity to metro stations, restaurants, supermarkets and shops adds to the overall convenience and appeal, making it a recommended choice for both short visits and extended stays in Madrid.
Rooms
Slow Suites Chueca offers spacious and comfortable accommodations, making it an excellent choice for families and travelers alike. The apartments are well-equipped, nicely decorated and centrally located, providing convenience for exploring the city. Guests frequently highlight the spaciousness and cleanliness of the units, as well as the comfort of the large beds. Additionally, the supportive contact person adds to the overall positive experience.
Beds
'Slow Suites Chueca' garners mixed reviews when it comes to their sleeping arrangements. On a positive note, many guests have pointed out that the beds in the bedrooms are quite comfortable with some describing them as very comfortable and even super comfortable. Guests also appreciated the comfort of the main bed and the convenience of amenities like the coffee capsules.
However, there are consistent complaints about the size of the beds with several mentioning that the double beds were a bit small for two people. Some found the mattresses to be too light and prone to separation, while others noted that the pillows could use improvement.
The sofa bed, in particular, received significant criticism for being extremely uncomfortable, noisy and in poor condition. Several guests commented that the comfort of the sofa bed left much to be desired and it was repeatedly described as uncomfortable.
Overall, while the primary beds receive praise for comfort and isolation from outside noise, issues with bed size, mattress quality and particularly the sofa bed could impact the overall sleep experience.
Cleanliness
Guests have consistently praised 'Slow Suites Chueca' for its high standards of cleanliness, modern amenities and excellent location. Many reviews highlight that the apartments are clean, spacious and well-maintained. Visitors appreciated the fresh and cozy atmosphere and the impressive upkeep of the rooms and facilities. The apartments are described as fully equipped with a pleasant temperature maintained throughout and everything necessary for a comfortable stay provided. Guests noted that the cleanliness extends to all areas, including bathrooms, sheets, towels and kitchens with some mentioning that the cleaning staff is friendly and attentive.
While most reviews are overwhelmingly positive, a few mentioned minor areas for improvement, such as the cleanliness of specific items or outdated floors. Nevertheless, the apartments were consistently reported as being just like the pictures—neat, tidy and practical. The convenient location, ease of access and central positioning added to the overall positive experience, making Slow Suites Chueca highly recommended by its guests for both short and extended stays.
Staff
Slow Suites Chueca receives high praise for its staff's outstanding level of service. Guests frequently highlight the excellent attention to detail and organization with the staff being particularly noted for their prompt and helpful responses. Communication stands out as a strong point with many reviews mentioning that assistance through phone and booking platforms is seamless and efficient. The cleaning staff also garners positive comments for being friendly and thorough.
Though there is no reception and all access is managed via door codes, guests appreciate the convenience and ease of this system, finding it to be effective once they become accustomed to it. The property management, particularly the manager Cristina, is often described as very responsive, quick to address any issues and flexible in accommodating guest needs.
Overall, the team at Slow Suites Chueca is characterized by their friendly, respectful and attentive service, contributing positively to the guest experience. The location, ease of access and comfort of the apartments further enhance the stay, even though some feel the value-for-money aspect could improve. Despite a few areas for potential enhancement, the staff's dedication and professionalism leave a strong, favorable impression.
Wi-Fi
Visitors to Slow Suites Chueca offer mixed feedback on the Wi-Fi experience with several praising it as good, strong and reliable. However, a few guests encountered issues with weak connections and intermittent drops, especially problematic during video calls and streaming on the TV. Despite these occasional challenges, the accommodations themselves receive high marks for being spacious and well-maintained, featuring fully equipped kitchens and pleasant temperatures. The location is another highlight, providing convenient access to the surrounding area. The door entry system, managed through an app and a code, garners a mix of experiences; while some found it straightforward and easy to use, others faced difficulties and delays during check-in.
No, Slow Suites Chueca doesn't have any pool.
No, a spa isn't available at Slow Suites Chueca.
No, Slow Suites Chueca doesn't allow dogs.
No, parking facilities aren't available at Slow Suites Chueca.