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Summary of reviewsNH Maastricht harmonizes convenience and tranquility, situated just outside the bustling heart of Maastricht. Its location is ideal for attendees of MECC events, hospital visitors or those connected to the nearby university and industrial park. Excellent public transport links and ample parking make it a practical choice for travelers. Despite being slightly out of the city center, frequent buses ensure easy access to Maastricht's vibrant attractions.
The hotel's breakfast receives glowing praise for its variety and quality, featuring fresh fruits, waffles and specially prepared eggs. While some find it pricey, most agree it's worth the cost due to the extensive and delicious offerings. The dinner service, however, is more mixed; though the food quality is appreciated, issues with pricing, service inconsistencies and unclear opening hours have been noted.
Room comfort and spaciousness are notable strengths. Guests appreciate the large beds and clean, well-maintained spaces, though some rooms show signs of aging. Issues with air conditioning, outdated decor and occasional cleanliness lapses were mentioned, suggesting that some aspects could benefit from updates.
Cleaning standards receive mixed feedback with many finding the hotel generally tidy and well-maintained, while others report specific issues like dusty rooms and outdated furniture. The hotel’s staff are a significant positive aspect, often described as friendly and professional, although some inconsistencies in service quality and language barriers are noted.
The WiFi service at NH Maastricht garners mixed reviews. While some guests find it reliable, many report poor connectivity and slow speeds, particularly with the free option, leading to frustration for those needing a stable internet connection.
The gym and wellness facilities are well-received, offering a variety of machines and a clean environment with the spa area complementing the overall fitness experience. Parking, while convenient and secure, is considered expensive by some with cheaper alternatives available nearby that may require additional effort.
Family accommodations are well-regarded with features like communicating rooms and family-friendly services making it a good choice for those traveling with children. The beds are generally praised for comfort, though preferences vary; some find them too firm.
Overall, NH Maastricht delivers a commendable 4-star experience, particularly well-suited for business trips or weekend getaways. Despite some areas needing improvement, the hotel's strong points — including location, breakfast, staff friendliness and spacious rooms — contribute positively to a comfortable stay. Show more
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Hotel near Golf Courses
Located near the Maastricht Exhibition and Congress Centre, this hotel is a short distance from golf courses. It is a modern hotel with amenities suitable for travelers interested in nearby golfing.
Hotel Taking Steps Towards Sustainability
Part of a larger hotel group with sustainability programs, NH Maastricht has attained Green Key Gold certification. This demonstrates its adherence to high environmental standards and participation in broader corporate responsibility initiatives.
Dog Friendly Hotel
This hotel is recognized for being pet-friendly while maintaining high standards of cleanliness. It provides a comfortable stay for both guests and their dogs.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi. A well-known hotel in Maastricht, it offers standard amenities, including internet access.
Business Hotel
NH Maastricht offers 9 naturally lit function rooms suitable for meetings, conventions, and weddings, with the largest room accommodating up to 200 people. They provide assistance with arrangements like translators and flower arrangements, and have an event planner. The hotel is conveniently located next to the MECC.
Hotel with Parking
The hotel provides on-site parking. It is located near the MECC Maastricht, making it a suitable choice for visitors attending events there.
Accessible Hotel
This hotel is wheelchair accessible, providing accessible facilities throughout the property. It ensures ease of movement for guests with disabilities in common areas and rooms.
4-Star Hotel
Located near the MECC congress center, this hotel offers comfortable rooms and convenient access to business and leisure activities. It provides a reliable and comfortable stay.
Hotel with Spa
Family Friendly Hotel
Hotel with Gym
Room Types
Superior Double or Twin RoomThis spacious room is 28 square metres and includes air conditioning, a minibar and a flat-screen TV. The private bathroom is equipped with a bath and multiple amenities. Free Wifi is featured.
Standard Double or Twin RoomThis spacious room is 24 square metres features a king bed or two single beds. The room is equipped with a minibar and a flat-screen TV. The private bathroom is equipped with a shower and multiple amenities. Free Wifi is available.
Basic Double or Twin RoomOffering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room offers a private entrance, soundproof walls, a minibar, a flat-screen TV with satellite channels, as well as a quiet street view.
Family Connecting Room (2 Adults + 2 Children)Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room provides a private entrance, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.
Family Connecting Room (3 Adults + 1 Child)Providing free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room provides a private entrance, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.
Superior XL RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides a private entrance, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior XL Room with Extra Bed (2 AD + 1 CH)Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room offers a private entrance, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Superior XL Room with Extra BedFeaturing free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room features a private entrance, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 1 bed.
Superior TripleProviding free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The spacious triple room provides a private entrance, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.
Junior SuiteProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as a quiet street view.
ApartmentFeaturing free toiletries, this apartment includes a private bathroom with a shower and a hairdryer. The apartment features a private entrance, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with satellite channels.
Guest Reviews
7.7
Good
Location
Nestled just outside the bustling heart of Maastricht, NH Maastricht presents a blend of convenience and tranquility that resonates well with visitors. The hotel's location is particularly advantageous for those attending events at the MECC or visiting the nearby hospital with both facilities practically adjacent to the property. The strategic placement makes access seamless, as public transport options abound with bus stops right at the doorstep and a train station just a short walk away.
Despite being slightly outside the city center, the hotel maintains excellent connectivity. Frequent buses ensure that the heart of Maastricht is just a few minutes away, offering an easy gateway to the city’s vibrant attractions. Guests appreciate the quiet surroundings, a soothing contrast to the city’s lively pace, while still keeping the scenic charms of Maastricht within walking distance.
Guests often highlight the location's ease of access from major highways and the availability of ample parking, which is particularly useful for those traveling by car. The proximity to the university and industrial park makes it a practical choice for both academic and business travelers.
Overall, NH Maastricht's location is a robust asset, offering a peaceful retreat with efficient transportation links, making it a commendable base for exploring the city or attending nearby conferences and medical appointments.
Breakfast
Guests consistently praised the breakfast at NH Maastricht, describing it with terms like excellent, great, fantastic and phenomenal. The extensive variety at the breakfast buffet was frequently highlighted with ample options catering to diverse tastes and dietary preferences, including fresh fruits, waffles and specially prepared eggs. There were also mentions of the high quality and taste with specific notes on the delicious fresh coffee, fresh avocados and an abundant selection of products.
While a few reviewers found the breakfast to be on the pricier side, many felt it was worth the cost given the wide selection and quality. The breakfast area was often described as spacious and well-organized, though there were occasional remarks about it being busy or crowded. Some noted minor drawbacks such as limited choices for specific dietary needs and instances of particular items running out.
Overall, the breakfast at NH Maastricht appears to be a highlight for many guests, contributing positively to their stay with its extensive variety, quality and well-managed service.
Dinner
NH Maastricht boasts a restaurant that certainly garners a mix of opinions. Many guests have enjoyed delicious meals, pointing to excellent cuisine with a variety of options—including creative vegetarian dishes. The food quality is generally well-received with compliments on tender meats, great fries and good wines, making for a pleasant dining experience, particularly the breakfast. Additionally, the dinner buffet stands out for its abundance of choices and flavorful offerings.
However, there are recurring concerns about the restaurant's pricing with several guests finding it expensive. The service has also garnered mixed reviews, ranging from very friendly and accommodating to slow and even disastrous on occasion. Limited menu choices and discrepancies between online menus and actual offerings have been noted, leading to some dissatisfaction.
Another significant issue is the inconsistent opening hours of the restaurant with many guests finding it closed during their stay, sometimes without prior notice. This inconsistency has led to frustrations, especially when alternative dining options were not readily available. Despite these drawbacks, the restaurant remains a convenient on-site option, particularly when it is open and operating smoothly.
Rooms
The rooms at NH Maastricht are frequently praised for their spaciousness, offering ample room to relax. Guests appreciate the large, comfortable beds and the generally clean and well-maintained environments. Many rooms are described as quiet, providing a peaceful retreat. The decor in some rooms is noted to be modern and attractive, while others find the furnishings a bit outdated and in need of a refresh. Cleanliness is a mixed bag with several reviews highlighting spotless and tidy rooms, though there are mentions of dust and specific areas being overlooked. Some rooms come with added amenities like coffee and tea facilities, a large desk and good bathroom features.
Despite the positive aspects, a number of guests have experienced issues such as malfunctioning air conditioning, clogged bathtubs and noisy surroundings due to thin walls. Temperature control seems problematic in some rooms, either being too warm or inadequately heated. Outdated decor and facilities are recurring criticisms, suggesting that parts of the hotel could benefit from modernization. Overall, while the spaciousness and comfort of the rooms at NH Maastricht stand out as key strengths, maintenance and updates are areas that could enhance the guest experience.
Beds
NH Maastricht offers a range of bed experiences, showcasing both comfort and firmness. Many guests praised the beds for being comfortable, describing them as big, spacious and well-equipped with good pillows. Several reviews highlighted the beds as "very comfortable" and "excellent," catering particularly well to those who prefer firm mattresses.
However, the firmness of the mattresses appears to be a double-edged sword. While some reviewers appreciated the sturdy support, others found the beds to be excessively hard, comparing them to "planks" or "rock hard." This suggests the beds might be more suitable for back sleepers than those preferring a softer sleeping surface.
The hotel also receives mixed feedback about the bedding. Positive notes include clean and well-maintained rooms with comfortable beds made up with ample pillows. Nevertheless, some guests experienced issues with the cleanliness of the bedding and the comfort of the pillows, describing them as thin or too soft.
Overall, NH Maastricht seems to provide mostly comfortable beds with some variation in firmness levels that might not appeal to everyone. Regular maintenance and occasional updates to the bedding could enhance the comfort experience for future guests.
Cleanliness
NH Maastricht receives mixed reviews regarding the cleanliness of its facilities. Many guests emphasize that the hotel and its rooms are generally clean, tidy and well-maintained. Positive remarks about cleanliness range from praise for spotless rooms upon entry, clean and fresh-smelling spaces, to thorough housekeeping efforts. The hotel lobby and other common areas are often described as well-kept and hygienic.
However, some reviews indicate areas for improvement. Several guests have noted issues such as dusty floors, dirty bathrooms and dated furniture, suggesting that certain rooms and bathrooms need refurbishment. Specific complaints include visible mildew stains, dusty decor, dirty floors and uncleaned glassware. In some cases, guests reported that their rooms were not cleaned properly upon arrival with residual dust and grime in various areas.
The hotel's cleaning staff is generally described as friendly and efficient, although there are occasional comments about lapses in service, such as rooms not being cleaned during the stay or inconsistent room cleaning quality. Some also noted maintenance issues, like defective bathroom ventilation, clogged showers and high-pitched noises from bathroom ventilators.
Overall, while many guests find NH Maastricht to be a clean and pleasant place to stay, a few report dissatisfaction with the cleanliness and upkeep of certain rooms and facilities.
Staff
The staff at NH Maastricht receives overwhelmingly positive feedback from guests, who frequently describe them as friendly, courteous and helpful. The reception team, in particular, is often highlighted for their professionalism and efficiency, creating a welcoming atmosphere right from the check-in process. Many reviews praise specific employees for their attentiveness and willingness to go the extra mile with interactions consistently being pleasant and accommodating.
However, there are occasional mentions of inconsistencies, particularly regarding language barriers and occasional lapses in enthusiasm from certain staff members. Some guests noted an unwelcoming attitude at times and reported instances where staff seemed unprepared or unresponsive.
Overall, while the majority of guests had highly favorable interactions with the staff, a few did experience less positive encounters, underscoring the occasional variability in service quality. Despite these few drawbacks, the general sentiment remains that the staff at NH Maastricht contribute significantly to a positive guest experience.
Wi-Fi
The reviews of NH Maastricht reflect a mixed bag of experiences with the hotel's WiFi service. On the positive side, some guests reported that the internet speed was good, the WiFi connection was strong and it was reliable. Complimentary WiFi was available and there were no issues for certain users. For those who encountered smooth connectivity, the WiFi was considered solid, good and met their needs.
However, many guests faced significant issues, particularly with the free WiFi, which was often described as very poor, weak, slow, or even non-existent. Frequent lapses and complete lack of WiFi in the rooms were common complaints. Some visitors had to pay extra for faster internet, which did not sit well with them given the already inconsistent free service. Instances of blackouts and non-functioning routers further exacerbated the problem, leaving some guests frustrated with the unreliable connection.
While the hotel offers the basic amenity of WiFi, it seems that its performance varies widely with a notable portion of guests experiencing subpar connectivity.
Gym
The gym at NH Maastricht is well-equipped, offering a variety of machines and a clean environment suitable for a thorough workout. Guests appreciate the availability of fresh towels and the overall well-maintained wellness and fitness areas. The extensive gym facilities include a well-maintained wellness section and a sauna, adding to the comprehensive fitness experience. While some found the fitness area not as well taken care of or mentioned closures during their stay, the overall sentiment remains positive with many guests highlighting the spacious and free access to the fitness center. The spa area complements the gym facilities, providing a well-rounded wellness experience for those looking to relax and stay fit during their visit.
Parking
The parking situation at NH Maastricht receives mixed reviews from guests. While some highlight the convenient and well-organized parking facilities with easy access, others find the costs prohibitive. The underground garage, which provides secure and spacious parking directly connected to the hotel, is appreciated by many, though the daily fees ranging from €15 to €19 are often mentioned as expensive. Several guests pointed out that cheaper options are available nearby, such as street parking, though this can sometimes be challenging to find and involves using a parking app.
For those preferring on-site parking, the organization is generally regarded as good; however, the procedures can occasionally be unclear and some visitors experienced operational difficulties, such as issues with the garage door or access procedures. Additionally, there are mentions of inadequate explanations regarding parking facilities and costs upon arrival.
For lower-cost alternatives, parking on the street or using public parking options are mentioned, though street parking meters are only in Dutch, which can be a bit of a hassle for international visitors.
In summary, while NH Maastricht provides a range of parking options that many find useful, the extra costs and occasional complications somewhat dampen the overall experience. For budget-conscious travelers, exploring nearby street parking could be a viable alternative, although it requires some extra effort.
Family
NH Maastricht is well-suited for a family getaway. Guests appreciate the family-friendly breakfast and the hotel's overall family-friendly approach. Rooms are designed to accommodate families effectively, including options for communicating rooms, which are especially convenient for parents with children. The staff is noted for their friendliness and excellent service, contributing positively to the experience. The hotel offers easy access to family amenities and is conveniently accessible by public transport. Activities like shopping and bike rides are within reach, making it a recommended spot for a weekend trip with kids.
4 Star
NH Maastricht is often regarded as a decent choice for those seeking a 4-star experience. The facility is better than expected for its rating, making it suitable for business trips or a weekend getaway in Maastricht. Many guests appreciate the stylish decor and find the service and amenities to match the standard of a 4-star hotel. The reception staff, in particular, garner high praise for their exceptional service.
Despite these positives, some visitors feel the hotel does not fully meet 4-star expectations, citing outdated rooms and the additional cost for essentials like air conditioning. The location, while quiet and conveniently situated next to the MECC with a bus stop to the city center right outside, is mentioned as possibly being a bit too far for those looking to explore the city more extensively.
The breakfast receives consistent commendation for its quality and variety, adding a positive note to the overall stay. However, the bar and restaurant opening hours seem less flexible and some guests had difficulty making dinner arrangements at off-peak times.
In conclusion, NH Maastricht offers a generally positive experience for a 4-star hotel, though some aspects may not fully satisfy those with higher expectations. It remains a practical option with courteous staff and a convenient, peaceful location.
Business
NH Maastricht is highly regarded by business travelers for its impressive range of amenities and facilities tailored to professional needs. The hotel boasts excellent business infrastructure, including comprehensive conference rooms and meeting facilities suitable for both corporate and private events. Guests appreciated the widespread business amenities, secure on-site parking and the reliable internet connection, all of which facilitate a productive stay.
The hotel’s location next to the MECC conference center is frequently highlighted, making it a prime spot for those attending events or meetings at MECC or nearby university facilities and clinics. The convenient positions and handicapped-accessible features make the hotel suitable for all types of guests. Despite the limited tea and coffee options in the rooms and some mention of high drink prices in the restaurant, the overall cleanliness and modern design of the hotel are well-acknowledged.
The friendly and helpful staff receive high praise, contributing to a satisfactory service experience, though some mention an average level of service. Additionally, the hotel offers a great breakfast and catering services, enhancing the stay for many business travelers. Public transport connections to the city center are available, making it easier for attendees to explore the local area during their free time.
In summary, NH Maastricht offers an ideal environment for business travelers, especially those involved with the MECC conference center, providing excellent facilities and a supportive staff to ensure a smooth and efficient business trip.
Accessible
NH Maastricht receives commendations for its accessibility, making it a convenient choice for guests with disabilities. The hotel is described as easily accessible by car and public transportation with frequent buses connecting it to the city center, university, MECC and hospital. Guests appreciate the prime location—especially its proximity to the MECC and bus stops—which underscores its appeal to both business and leisure travelers.
On the grounds, the hotel layout is praised for general accessibility and specific positive notes are given to the wheelchair-accessible rooms. However, it's noteworthy that some guests highlight shortcomings, such as the absence of fully adapted wheelchair rooms, inaccessible bathrooms and occasional malfunctions like the elevators not working. Despite these issues, the positives such as ease of access and attentive location seem to outweigh the negatives for many guests. Overall, NH Maastricht strikes a balance as a relatively accessible and conveniently located accommodation option.
Dog Friendly
NH Maastricht is notably accommodating and welcoming for travelers with pets, particularly dogs. The hotel is praised for its animal-friendly environment and the warm reception given to canine companions. For a fee of €25 per night, dogs are allowed to stay with their owners and the hotel frequently provides essentials such as a dog bed, biscuits and a toy. Some guests appreciated that the hotel offered specific facilities for pets and the dog-friendly rooms are well-equipped with a basket and bowls.
However, there were some instances where small details like the water and food bowls were overlooked. Additionally, guests with dogs have a few restrictions, such as not being allowed in the main buffet area, though alternatives such as dining in the bar area were mentioned. Overall, NH Maastricht is commended for being very accommodating toward pets, making it a convenient choice for those wanting to travel with their furry friends.
No, NH Maastricht doesn't have any pool.
Yes, a spa is available at NH Maastricht.
Yes, NH Maastricht welcomes dogs.
Yes, parking facilities are available at NH Maastricht.