Amrâth Grand Hotel de l’Empereur
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Summary of reviewsAmrâth Grand Hotel de l’Empereur in Maastricht is generally well-regarded due to several strengths, particularly its prime location. Situated directly across from the central train station and within easy walking distance of the city center, it offers exceptional convenience for exploring Maastricht's attractions, shops and restaurants. The hotel's beautiful building and the friendly manner of the staff add to the positive experience, along with on-site parking facilities and EV charging stations that are considered convenient despite some comments on pricing and space.
The breakfast buffet is a highlight for many guests, praised for its extensive and diverse offerings, fresh presentation and friendly staff. However, some find it expensive and there are occasional mentions of subpar elements like the quality of juices and fruit. The dinner experience varies with many appreciating the friendly service, good quality food and cozy ambiance, although there are calls for more variety in the menu, particularly for vegetarians.
Rooms in the hotel are noted for being spacious, comfortable and equipped with stylish elements. However, they could benefit from updates and refurbishments, as the décor is often described as outdated with reports of broken furniture and hygiene issues. Despite these concerns, the central location and quiet atmosphere, particularly in courtyard-facing rooms, contribute to a comfortable stay for most guests.
Cleanliness receives mixed reviews; while many find the rooms and common areas to be generally clean and hygienic, some highlight issues like dusty carpets, mold and maintenance problems. The staff is frequently praised for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience.
Free WiFi is generally reliable with good coverage throughout the hotel, although there are occasional reports of weak signals in certain rooms. The hotel’s parking facilities are appreciated for their security and convenience, albeit considered expensive by some guests. The availability of EV charging stations is a plus, although improvements in their usability and signage are suggested.
For families, the hotel offers a welcoming environment with spacious rooms and amenities geared toward children, although some issues with room size and accessibility are noted. The beds receive mixed reviews; while many find them comfortable, there are comments on them being too soft or sagging.
Overall, while Amrâth Grand Hotel de l’Empereur has several appealing features, it appears to fall short of some guests' expectations for a four-star hotel. Improvements in room refurbishment, dining variety and certain amenities could enhance the overall guest experience.
Categories
The breakfast buffet is a highlight for many guests, praised for its extensive and diverse offerings, fresh presentation and friendly staff. However, some find it expensive and there are occasional mentions of subpar elements like the quality of juices and fruit. The dinner experience varies with many appreciating the friendly service, good quality food and cozy ambiance, although there are calls for more variety in the menu, particularly for vegetarians.
Rooms in the hotel are noted for being spacious, comfortable and equipped with stylish elements. However, they could benefit from updates and refurbishments, as the décor is often described as outdated with reports of broken furniture and hygiene issues. Despite these concerns, the central location and quiet atmosphere, particularly in courtyard-facing rooms, contribute to a comfortable stay for most guests.
Cleanliness receives mixed reviews; while many find the rooms and common areas to be generally clean and hygienic, some highlight issues like dusty carpets, mold and maintenance problems. The staff is frequently praised for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience.
Free WiFi is generally reliable with good coverage throughout the hotel, although there are occasional reports of weak signals in certain rooms. The hotel’s parking facilities are appreciated for their security and convenience, albeit considered expensive by some guests. The availability of EV charging stations is a plus, although improvements in their usability and signage are suggested.
For families, the hotel offers a welcoming environment with spacious rooms and amenities geared toward children, although some issues with room size and accessibility are noted. The beds receive mixed reviews; while many find them comfortable, there are comments on them being too soft or sagging.
Overall, while Amrâth Grand Hotel de l’Empereur has several appealing features, it appears to fall short of some guests' expectations for a four-star hotel. Improvements in room refurbishment, dining variety and certain amenities could enhance the overall guest experience.
Historic Hotel
This grand hotel is housed in a monumental building with a rich history. The hotel's architecture and design reflect its historical significance, offering guests a unique and elegant experience in the heart of Maastricht.
Hotel Taking Steps Towards Sustainability
Holding Green Key Gold certification, this hotel is recognized for its significant efforts in operational environmental protection. Specific measures include using LED light bulbs, eco-friendly cleaning products and toiletries, and providing reusable coffee/tea filters in rooms.
Hotel for Honeymoon
This hotel is an excellent choice for honeymooners, with many guests describing their experiences as perfect and unforgettable. The honeymoon suite receives high praise, and fresh flowers add a lovely touch.
Family Friendly Hotel
This grand hotel provides spacious rooms suitable for families. It has a central location, making it easy to access family attractions. The hotel also offers amenities such as a restaurant with kids' options.
Romantic Hotel
Amrâth Grand Hotel de l’Empereur offers a luxurious experience with amenities suitable for couples, and it is also listed as one of the spa hotels in Maastricht. The hotel's grand ambiance and central location make it a convenient and romantic choice.
Business Hotel
Amrâth Grand Hotel de l’Empereur offers conference space and meeting rooms. It provides amenities such as complimentary wireless internet, concierge services, and wedding services. The hotel also features a business center and express check-in/check-out.
Hotel with Parking
This hotel offers parking facilities for guests. Its central location near the train station makes it convenient for travelers arriving by car.
EV charging stations
Accessible Hotel
This hotel offers adapted rooms with wheelchair access and includes foldable shower chairs for convenience. It also provides accessible parking options, including a parking garage, making arrival and departure easier for guests with disabilities.
Hotel with EV Charging Stations
This hotel offers EV charging stations. It combines historical charm with modern amenities for electric vehicle owners.
4-Star Hotel
Located opposite Maastricht Central Station, this hotel is housed in a national monument. It offers a blend of business functionality and eco-conscious luxury. Its location is convenient for transportation and exploring the city center.
Hotel with Swimming Pool
Indoor Pool
Hotel with Indoor Pool
Guest Reviews
Amrâth Grand Hotel de l’Empereur in Maastricht enjoys an undeniably prime location, celebrated by numerous guest reviews. Situated directly across from the central train station, the hotel offers exceptionally convenient access for those traveling by public transportation. Guests consistently note its proximity to the city center with most attractions, shops, restaurants and landmarks within easy walking distance. This central placement makes it an ideal base for exploring the historic and vibrant surroundings of Maastricht.
The neighborhood of Wyck, where the hotel is located, is frequently praised for its appeal, featuring a variety of cafes, restaurants and shops. Despite the hustle and bustle around the train station, guests find the area relatively quiet, allowing for a peaceful stay.
Moreover, the hotel's beautiful building and the pleasant manner of the staff add to the overall positive experience. Many reviewers highlight the convenience of the on-site parking facilities and the ease of navigating the surrounding area.
In summary, Amrâth Grand Hotel de l’Empereur’s standout feature is its optimal and strategic location, offering both convenience and accessibility to the best of Maastricht, making it a highly recommended choice for travelers eager to explore the city.
The breakfast at Amrâth Grand Hotel de l’Empereur consistently draws positive remarks from guests who appreciate its extensive and diverse offerings. The breakfast buffet is frequently described as delicious, varied, fresh and well-presented. Guests are pleased with the abundant choices, including options for children and dietary requirements like gluten-free and lactose-free choices. Many find the breakfast a delightful start to their day with everything from traditional Dutch cold cuts to crispy bacon, scrambled eggs and a variety of pastries.
Despite the predominantly positive feedback, a few reviewers note that the breakfast is on the pricier side with some considering it mediocre relative to the cost. There are occasional mentions of subpar elements like the quality of juices and the freshness of fruit, as well as a general feeling that the selection could be better for a four-star hotel.
Overall, the breakfast experience is enriched by friendly and attentive staff, adding to the enjoyment of guests. Frequent replenishing of items ensures that the buffet remains well-stocked, even during busy mornings. The consensus is that while there are areas for improvement, the breakfast at Amrâth Grand Hotel de l’Empereur is generally a highlight for many visitors, offering a pleasant and fulfilling meal to start their day.
The dining experience at Amrâth Grand Hotel de l’Empereur receives varied reviews from guests with many highlighting positive aspects while others note areas for improvement. The restaurant is often praised for its very friendly service and good quality food, described by many as delicious and reasonably priced. Guests frequently mention enjoying their meals with several pointing out that the restaurant offers a cozy and excellent ambiance.
However, the menu is noted to be quite limited and repetitive, which can be a downside for those staying multiple nights. There are also mentions of the menu being in need of more variety, particularly for vegetarians. While some guests enjoyed an exceptional dinner and found the cuisine to be of excellent quality, others found their meals to be mediocre or disappointing, citing issues such as cold dishes, lack of freshness and bland taste.
Despite these mixed reviews, the restaurant's top-notch bar service and calm atmosphere contribute positively to the dining experience. Additionally, the price-to-quality ratio is often deemed attractive, making the restaurant a recommendable option for many diners. Renovation work and occasional closures seem to have impacted the dining options at times, but overall, guests appreciating a well-cooked meal in a pleasant setting will likely find the on-site restaurant satisfactory.
Amrâth Grand Hotel de l’Empereur boasts rooms that are notably spacious, often described as large, airy and well-kept with several rooms even featuring stylish elements like bay windows and seating areas. Many guests appreciated the comfortable beds and the quiet, inviting atmosphere. Particularly mentioned were the rooms facing the courtyard and those on higher floors, which tend to offer more tranquility and ample space. Furthermore, the hotel offers rooms that cater specifically to mobility-impaired guests, adding to its appeal.
However, it's clear that the hotel could benefit from significant updates and refurbishments. The décor is frequently described as outdated with several instances of broken furniture, non-functioning climate control and old-fashioned interiors. Issues like mold in the bathrooms, dusty carpets and malfunctioning heaters have also been reported.
Cleanliness appears to be inconsistent with some guests commenting on beautifully maintained rooms and others pointing out notable hygiene issues. The climate control in rooms has also been a point of concern with several guests complaining about rooms being too cold or too hot.
Still, the spaciousness and comfort of the rooms, coupled with a touch of historic charm, do contribute positively to the guest experience. The hotel’s central location also makes it a convenient choice for visitors. For a comfortable stay, particularly in the more spacious and better-kept rooms, guests may find the hotel meets their needs, but it’s advisable to be prepared for potentially outdated elements and occasional maintenance issues.
Guests of the Amrâth Grand Hotel de l’Empereur have mixed feelings about the beds. The majority of reviews highlight that the beds are consistently comfortable with many guests describing them as very comfortable or even super comfortable. The beds are often praised for being clean and spacious, contributing positively to guests' sleeping experience.
However, there are recurring mentions of the beds being too soft with some guests noting that the mattresses tend to sag in the middle or feel worn out, affecting the overall comfort. The issue of beds being separate rather than a single unit also appears frequently, which some guests found inconvenient. Moreover, there are isolated complaints about the beds being either too hard or having springs that can be felt through the mattress.
In summary, while the comfort of the beds at Amrâth Grand Hotel de l’Empereur is generally well-regarded, certain inconsistencies such as overly soft mattresses and sagging have been noted by several guests, pointing to a need for some mattress replacements or updates.
Amrâth Grand Hotel de l’Empereur has received a mixed response regarding cleanliness from its guests. Positives include that many reviewers found the hotel, rooms and common areas to be generally very clean, spacious and hygienic. The cleaning service is frequently mentioned as exceptional with well-kept and tidy rooms. Guests also praised comfortable bedding and the friendly cleaning staff.
On the other hand, several reviews highlight areas needing improvement. Some guests reported outdated and worn-out facilities, dusty carpets, mold issues and poorly maintained bathrooms. Specific complaints included dirty towels, unclean pools and an overall need for renovation. Issues like defective lamps, unfilled soap dispensers and an unpleasant smell in some areas were also noted. Despite these concerns, many found the staff responsive and appreciated the effort to maintain the hotel's cleanliness, even though modernization might be necessary.
The reviews for the staff at Amrâth Grand Hotel de l’Empereur highlight several key qualities that guests frequently appreciated during their stay. The recurring theme throughout the feedback is the friendliness of the staff with numerous mentions of them being very friendly, helpful and attentive. Guests consistently noted the professionalism and welcoming nature of the hotel employees, which contributed significantly to their positive experiences. The housekeeping and cleaning staff were recognized for their friendly and welcoming demeanor, further enhancing the overall atmosphere of the hotel. Additionally, the reception team received praise for their helpfulness and courteous service, albeit with occasional remarks about their efficiency and the need for more consistent friendliness. Despite some isolated incidents of staff appearing indifferent or not service-minded, the overall sentiment remains overwhelmingly positive with guests acknowledging that the staff went above and beyond in many instances to ensure a pleasant stay. The reviews underscore the team's dedication to providing excellent service and maintaining a warm, hospitable environment.
Amrâth Grand Hotel de l’Empereur offers complimentary WiFi to its guests with many praising its reliable and strong connection throughout the premises. Reviews frequently highlight the hotel's free and secure internet access, which works well in both common areas and rooms. Guests reported experiencing fast internet speeds, great WiFi signals and sufficient power outlets, making it convenient for those needing to stay connected. Additionally, the front desk provides assistance with internet issues, adding to the service quality. However, there are mentions of occasional weak signals and poor connections in certain rooms, which might impact activities like streaming. Overall, the hotel generally offers good WiFi coverage, particularly in communal areas.
The parking at Amrâth Grand Hotel de l’Empereur receives mixed feedback from guests. On the positive side, many appreciate the convenience of having a secure, private parking facility directly under the hotel, which offers plenty of charging points for electric vehicles. It's noted as safe with easy access and professional staff on hand to assist. Some guests highlighted that there is often plenty of parking available, including on-site and nearby with the possibility of free parking, although mostly it comes with an additional charge.
However, several guests found the cost to be quite high with fees ranging around 20 to 33 euros per night, which they considered to be expensive. The parking spaces themselves are described as tight and the garage can be tricky to navigate. Issues such as overcrowding, inconsistency in available reserved spots and tight dimensions of the garage are repeatedly mentioned. A few guests also noted the inconvenience of having to park away from their rooms and difficulties with the garage access, finding the instructions confusing at times.
Overall, while the parking facilities at the hotel are convenient and secure, some guests feel that the cost and the tight, limited space could be improved.
The Amrâth Grand Hotel de l’Empereur offers multiple electric vehicle (EV) charging stations in its private parking garage, providing a convenient option for drivers with electric cars. Guests noted the availability of six charging stations, but some mentioned that better arrangements could be made for ease of use. Overall, the hotel provides ample charging possibilities, making it a viable choice for those who require EV charging facilities during their stay. However, it seems that the charging stations are not easily identifiable, which might require attention to improve user experience.
Amrâth Grand Hotel de l’Empereur stands out as a great destination for family travelers heading to Maastricht. Located in a perfect spot for city trips, it offers sufficient space and comfortable suites tailored for families. Notably, children are well-considered with treats like chocolate, cornflakes and sprinkles. Many families have found it to be a child-friendly environment where young ones can genuinely enjoy their stay.
The hotel offers amenities such as a kids menu, enhancing its family-friendly appeal. Its location allows for easy access to essential explorations in the city, making it a superb choice for those looking to combine comfort with convenience. The rooms are spacious enough for family accommodation, though some guests mentioned smaller room sizes and issues with accessibility, especially with baby strollers. Parking may also pose a challenge for families.
Despite a few drawbacks, such as misadvertised baby cot promotions and a challenging parking garage, families generally have had wonderful stays. The combination of a welcoming atmosphere and child-friendly services makes this hotel highly recommended for travelers with young children.
The reviews for Amrâth Grand Hotel de l’Empereur present a mixed sentiment, predominantly criticizing its four-star rating. Many guests feel the hotel falls short of the luxury and standards expected from a four-star establishment with multiple mentions that it is more akin to a three-star experience. The breakfast, in particular, was frequently noted as being below par for a hotel of this category, often compared unfavorably to canteen-level quality.
Some positive aspects were mentioned, highlighting that the hotel does offer amenities like a fridge and coffee machine in the rooms. Despite this, the service was occasionally impacted by overcrowding and the overall maintenance and decor of the hotel were described as outdated, prompting guests to suggest a significant refurbishment is needed. Several guests felt that the price did not match the quality provided, noting poor value for money.
In summary, while the hotel has its merits and some guests found it to be a decent place to stay, the overall consensus is that it does not live up to its four-star rating and could benefit from improvements in various areas to better meet guest expectations.
Amrâth Grand Hotel de l’Empereur offers a range of facilities and services that cater specifically to business travelers. The hotel scores highly for its location with many guests noting its proximity to major business areas and the ease of making business connections due to its closeness to the station and offices. This makes it an ideal site for corporate travel, work stays and business meetings.
Large conference facilities and a well-equipped business center are key highlights with the spacious rooms also deemed suitable for meetings. The quiet environment is conducive to business purposes and reliable WiFi further boosts its appeal for those on work trips. Various reviewers expressed that the hotel is perfect for conferences and corporate events and overall well-suited for business.
However, some criticisms include outdated furniture and an unsatisfactory quality-price ratio with a few guests also mentioning a lack of a professional business setting and some difficulties with customer service. Despite these minor drawbacks, Amrâth Grand Hotel de l’Empereur remains a favored choice for business travelers seeking convenience and essential amenities for their work-related needs.
The accessibility at Amrâth Grand Hotel de l’Empereur receives high marks for several crucial factors. Located conveniently near the train station and city center, it proves to be easily accessible by foot or public transport. Guests particularly appreciate the accessible parking options, including a parking garage beneath the hotel, which makes arriving by car straightforward.
Adapted rooms and wheelchair access are notable features. There are specific rooms designed for guests with mobility impairments, complete with amenities like foldable shower chairs. Public areas in the hotel are generally accessible and there is a ramp entry option for wheelchair users. However, some guests note issues like a slippery shower floor and the absence of handrails in the bathroom, which could be improved for better safety.
Despite some setbacks such as an elevator out of order and missing handrails, visitors find the hotel's location, accessibility and available adapted rooms to be quite satisfactory for guests with disabilities. However, there are a few areas needing attention, such as ensuring proper heating and addressing minor bathroom fixtures. Overall, the hotel offers a good level of accessibility, making it a practical choice for disabled travelers.
Amrâth Grand Hotel de l’Empereur offers guests a unique stay steeped in history. This four-star establishment resides in a beautiful, century-old building that exudes grandeur from its facade, transporting visitors back in time with its classic and historically significant architecture. The hotel’s decor blends modern and classical art, showcasing historic architectural features that add to its charm.
While some might note that the hotel hasn’t seen significant updates since the 1970s, it retains an undeniable faded glory. Despite the challenges that come with older establishments, the charm and character of Amrâth Grand Hotel de l’Empereur remain evident. Visitors frequently remark on its clean, spacious rooms and the beautiful exterior of the old building.
The hotel is ideally located for travelers who wish to explore the historic center of the city with many restaurants, bars and shops just a short walk away. Guests appreciate its prime location, especially those relying on public transport. The bar and restaurant within the older part of the building come highly recommended, adding another layer to the historical experience.
Though time might have left its traces on this venerable house, the blend of historical charm and a prime location makes Amrâth Grand Hotel de l’Empereur a compelling choice for those eager to explore the city’s rich past.
The Amrâth Grand Hotel de l’Empereur appears to be an excellent choice for honeymooners with an array of positive remarks emphasizing its suitability for romantic getaways. Many guests described their experiences as perfect and unforgettable, highlighting the romantic setting and special honeymoon offerings. The honeymoon suite, in particular, received high praise for being amazing and fresh flowers in the room added a lovely touch. Despite a few comments noting the hotel’s somewhat outdated condition, which some felt did not match its four-star rating, the general consensus suggests that the hotel is a beautiful spot for newlyweds looking for a memorable and romantic honeymoon experience.
Amrâth Grand Hotel de l’Empereur has received numerous accolades for its romantic appeal, making it a highly recommended destination for couples seeking a memorable getaway. The ambiance and atmosphere of the hotel are frequently highlighted, contributing to its charm as a great spot for a romantic evening or even a weekend escape. The establishment offers several nice little touches that enhance its romantic allure, such as a cozy, spacious room and a charming yet slightly outdated decor that many find endearing.
Couples looking for intimacy will appreciate the hotel's romantic setting, perfect for a quiet, romantic dinner. The pool is often mentioned as a romantic feature and the hotel's location is praised for its convenience, being close to public transport and the city center. However, some reviews noted that the restaurant service could be slow and too busy at times, which might detract from an otherwise romantic dining experience.
Despite these minor drawbacks, the hotel succeeds in creating a very romantic experience for guests. It offers an ideal environment for couples with some describing it as having a Paris feeling. The romantic view from certain rooms, particularly noted by partners, adds to the overall enchanting experience. Although there were some disappointments with specific romantic packages, the general sentiment remains positive with many guests enjoying their stay and finding the hotel to be an excellent choice for a romantic getaway.
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Location
The neighborhood of Wyck, where the hotel is located, is frequently praised for its appeal, featuring a variety of cafes, restaurants and shops. Despite the hustle and bustle around the train station, guests find the area relatively quiet, allowing for a peaceful stay.
Moreover, the hotel's beautiful building and the pleasant manner of the staff add to the overall positive experience. Many reviewers highlight the convenience of the on-site parking facilities and the ease of navigating the surrounding area.
In summary, Amrâth Grand Hotel de l’Empereur’s standout feature is its optimal and strategic location, offering both convenience and accessibility to the best of Maastricht, making it a highly recommended choice for travelers eager to explore the city.
Breakfast
Despite the predominantly positive feedback, a few reviewers note that the breakfast is on the pricier side with some considering it mediocre relative to the cost. There are occasional mentions of subpar elements like the quality of juices and the freshness of fruit, as well as a general feeling that the selection could be better for a four-star hotel.
Overall, the breakfast experience is enriched by friendly and attentive staff, adding to the enjoyment of guests. Frequent replenishing of items ensures that the buffet remains well-stocked, even during busy mornings. The consensus is that while there are areas for improvement, the breakfast at Amrâth Grand Hotel de l’Empereur is generally a highlight for many visitors, offering a pleasant and fulfilling meal to start their day.
Dinner
However, the menu is noted to be quite limited and repetitive, which can be a downside for those staying multiple nights. There are also mentions of the menu being in need of more variety, particularly for vegetarians. While some guests enjoyed an exceptional dinner and found the cuisine to be of excellent quality, others found their meals to be mediocre or disappointing, citing issues such as cold dishes, lack of freshness and bland taste.
Despite these mixed reviews, the restaurant's top-notch bar service and calm atmosphere contribute positively to the dining experience. Additionally, the price-to-quality ratio is often deemed attractive, making the restaurant a recommendable option for many diners. Renovation work and occasional closures seem to have impacted the dining options at times, but overall, guests appreciating a well-cooked meal in a pleasant setting will likely find the on-site restaurant satisfactory.
Rooms
However, it's clear that the hotel could benefit from significant updates and refurbishments. The décor is frequently described as outdated with several instances of broken furniture, non-functioning climate control and old-fashioned interiors. Issues like mold in the bathrooms, dusty carpets and malfunctioning heaters have also been reported.
Cleanliness appears to be inconsistent with some guests commenting on beautifully maintained rooms and others pointing out notable hygiene issues. The climate control in rooms has also been a point of concern with several guests complaining about rooms being too cold or too hot.
Still, the spaciousness and comfort of the rooms, coupled with a touch of historic charm, do contribute positively to the guest experience. The hotel’s central location also makes it a convenient choice for visitors. For a comfortable stay, particularly in the more spacious and better-kept rooms, guests may find the hotel meets their needs, but it’s advisable to be prepared for potentially outdated elements and occasional maintenance issues.
Beds
However, there are recurring mentions of the beds being too soft with some guests noting that the mattresses tend to sag in the middle or feel worn out, affecting the overall comfort. The issue of beds being separate rather than a single unit also appears frequently, which some guests found inconvenient. Moreover, there are isolated complaints about the beds being either too hard or having springs that can be felt through the mattress.
In summary, while the comfort of the beds at Amrâth Grand Hotel de l’Empereur is generally well-regarded, certain inconsistencies such as overly soft mattresses and sagging have been noted by several guests, pointing to a need for some mattress replacements or updates.
Cleanliness
On the other hand, several reviews highlight areas needing improvement. Some guests reported outdated and worn-out facilities, dusty carpets, mold issues and poorly maintained bathrooms. Specific complaints included dirty towels, unclean pools and an overall need for renovation. Issues like defective lamps, unfilled soap dispensers and an unpleasant smell in some areas were also noted. Despite these concerns, many found the staff responsive and appreciated the effort to maintain the hotel's cleanliness, even though modernization might be necessary.
Staff
Wi-Fi
Parking
However, several guests found the cost to be quite high with fees ranging around 20 to 33 euros per night, which they considered to be expensive. The parking spaces themselves are described as tight and the garage can be tricky to navigate. Issues such as overcrowding, inconsistency in available reserved spots and tight dimensions of the garage are repeatedly mentioned. A few guests also noted the inconvenience of having to park away from their rooms and difficulties with the garage access, finding the instructions confusing at times.
Overall, while the parking facilities at the hotel are convenient and secure, some guests feel that the cost and the tight, limited space could be improved.
EV charging stations
Family
The hotel offers amenities such as a kids menu, enhancing its family-friendly appeal. Its location allows for easy access to essential explorations in the city, making it a superb choice for those looking to combine comfort with convenience. The rooms are spacious enough for family accommodation, though some guests mentioned smaller room sizes and issues with accessibility, especially with baby strollers. Parking may also pose a challenge for families.
Despite a few drawbacks, such as misadvertised baby cot promotions and a challenging parking garage, families generally have had wonderful stays. The combination of a welcoming atmosphere and child-friendly services makes this hotel highly recommended for travelers with young children.
4 Star
Some positive aspects were mentioned, highlighting that the hotel does offer amenities like a fridge and coffee machine in the rooms. Despite this, the service was occasionally impacted by overcrowding and the overall maintenance and decor of the hotel were described as outdated, prompting guests to suggest a significant refurbishment is needed. Several guests felt that the price did not match the quality provided, noting poor value for money.
In summary, while the hotel has its merits and some guests found it to be a decent place to stay, the overall consensus is that it does not live up to its four-star rating and could benefit from improvements in various areas to better meet guest expectations.
Business
Large conference facilities and a well-equipped business center are key highlights with the spacious rooms also deemed suitable for meetings. The quiet environment is conducive to business purposes and reliable WiFi further boosts its appeal for those on work trips. Various reviewers expressed that the hotel is perfect for conferences and corporate events and overall well-suited for business.
However, some criticisms include outdated furniture and an unsatisfactory quality-price ratio with a few guests also mentioning a lack of a professional business setting and some difficulties with customer service. Despite these minor drawbacks, Amrâth Grand Hotel de l’Empereur remains a favored choice for business travelers seeking convenience and essential amenities for their work-related needs.
Accessible
Adapted rooms and wheelchair access are notable features. There are specific rooms designed for guests with mobility impairments, complete with amenities like foldable shower chairs. Public areas in the hotel are generally accessible and there is a ramp entry option for wheelchair users. However, some guests note issues like a slippery shower floor and the absence of handrails in the bathroom, which could be improved for better safety.
Despite some setbacks such as an elevator out of order and missing handrails, visitors find the hotel's location, accessibility and available adapted rooms to be quite satisfactory for guests with disabilities. However, there are a few areas needing attention, such as ensuring proper heating and addressing minor bathroom fixtures. Overall, the hotel offers a good level of accessibility, making it a practical choice for disabled travelers.
Historic
While some might note that the hotel hasn’t seen significant updates since the 1970s, it retains an undeniable faded glory. Despite the challenges that come with older establishments, the charm and character of Amrâth Grand Hotel de l’Empereur remain evident. Visitors frequently remark on its clean, spacious rooms and the beautiful exterior of the old building.
The hotel is ideally located for travelers who wish to explore the historic center of the city with many restaurants, bars and shops just a short walk away. Guests appreciate its prime location, especially those relying on public transport. The bar and restaurant within the older part of the building come highly recommended, adding another layer to the historical experience.
Though time might have left its traces on this venerable house, the blend of historical charm and a prime location makes Amrâth Grand Hotel de l’Empereur a compelling choice for those eager to explore the city’s rich past.
Honeymoon
Romantic
Couples looking for intimacy will appreciate the hotel's romantic setting, perfect for a quiet, romantic dinner. The pool is often mentioned as a romantic feature and the hotel's location is praised for its convenience, being close to public transport and the city center. However, some reviews noted that the restaurant service could be slow and too busy at times, which might detract from an otherwise romantic dining experience.
Despite these minor drawbacks, the hotel succeeds in creating a very romantic experience for guests. It offers an ideal environment for couples with some describing it as having a Paris feeling. The romantic view from certain rooms, particularly noted by partners, adds to the overall enchanting experience. Although there were some disappointments with specific romantic packages, the general sentiment remains positive with many guests enjoying their stay and finding the hotel to be an excellent choice for a romantic getaway.
Yes, Amrâth Grand Hotel de l’Empereur has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Amrâth Grand Hotel de l’Empereur.
No, Amrâth Grand Hotel de l’Empereur doesn't allow dogs.
Yes, parking facilities are available at Amrâth Grand Hotel de l’Empereur.
No, Amrâth Grand Hotel de l’Empereur doesn't have a gym.
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