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Summary of reviewsAlex Maastricht stands out as a highly favored hotel, particularly due to its exceptional location in the charming Wyck neighborhood. Nestled between the centrally located train station and the vibrant city center, it provides an ideal base for exploring Maastricht's main attractions, all within walking distance. The ease of access to shops, restaurants and historical sites, along with the proximity to the train station and adjacent parking facilities, further enhance the convenience for guests.
The hotel's cleanliness and comfort are frequently praised with guests enjoying a serene and well-maintained environment. Stylish decor and beautifully decorated rooms add to the overall charm. The friendly and helpful staff contribute significantly to the welcoming feel of the hotel, often being described as scrupulously attentive and always willing to assist with a smile.
The breakfast at Alex Maastricht receives consistent praise for its quality, variety and taste, offering extensive options that cater to diverse preferences, including gluten-free and vegan choices. Many guests highlight the authenticity and simplicity of the breakfast, describing it as satisfying without being overly lavish. The service is noted as attentive and friendly, making breakfast an excellent start to the day.
Dinner also garners significant praise with guests commending the excellent cuisine and cozy atmosphere. The small but high-quality menu, featuring regional products and supported by attentive service, enhances the dining experience. The accompanying bar and café facilities add a relaxed ambiance for pre-meal or nightcap drinks.
Guest reviews frequently highlight satisfaction with the hotel’s room offerings, noting the beauty, cleanliness and comfort of spacious, well-decorated and modern rooms. Comfortable beds, luxurious bathrooms and features like balconies and remarkable street views enhance the overall guest experience. Despite occasional comments about smaller rooms, the cleanliness and well-maintained nature of all rooms are consistently praised.
Guests are impressed by the hotel’s outstanding cleanliness with immaculate rooms and well-maintained facilities being a recurring theme. The hotel's aesthetic appeal, combined with its hygiene standards, provides a high level of comfort for guests.
Additionally, the free WiFi is appreciated for its strong and stable connectivity, complementing the overall stay. The parking situation is also favorably regarded with convenient and accessible options near the hotel, including reserved spaces and discounted rates in nearby garages.
Families find Alex Maastricht to be an excellent choice for small getaways with a cozy atmosphere and thoughtful touches adding to the special charm of their stay. The hotel is family-friendly, though some note that it may not be affordable for larger families or those with four members.
The beds are frequently praised for their comfort, contributing to a restful and satisfying sleep experience. Despite minor remarks about overly soft mattresses, the overall feedback emphasizes the quality and luxury of the beds.
In summary, Alex Maastricht delivers a commendable four-star experience that combines high standards, cleanliness and comfort. The outstanding service, convenient location, excellent dining options and overall guest satisfaction make it a prime choice for travelers seeking value and quality in Maastricht. Show more
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Categories
Hotel with Parking
The hotel offers a discounted rate for parking at a nearby public Q-Park garage, located within a few minutes' walk.
EV charging stations
Hotel with EV Charging Stations
Family Friendly Hotel
Business Hotel
Small Hotel
4-Star Hotel
Room Types
Standard Double RoomThe double room offers air conditioning, a safe deposit box, as well as a private bathroom featuring a walk-in shower and a hairdryer. This double room features heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Double RoomThe double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.
Large Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Deluxe Double Room with BalconyThis air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with city views. The unit has 1 bed.
Superior Double RoomThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a walk-in shower and a bath. The double room provides a seating area, a wardrobe, a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Superior Family RoomOffering free toiletries, this family room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with cable channels, a coffee machine, a seating area, a wardrobe as well as city views. The unit offers 2 beds.
StudioThe studio provides air conditioning, a private entrance, as well as a private bathroom featuring a walk-in shower and a hairdryer. The well-equipped kitchenette features a refrigerator, kitchenware and a microwave. The studio offers a coffee machine, a seating area, a dining area, a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior Apartment with City ViewThis spacious apartment comprises 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. Featuring a terrace with city views, this apartment also provides a private entrance and a flat-screen TV with cable channels. The unit offers 4 beds.
Deluxe Double StudioFeaturing free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The studio features a flat-screen TV with cable channels, a private entrance, a coffee machine, a seating area as well as city views. The unit has 1 bed.
Guest Reviews
8.5
Very Good
Location
Alex Maastricht proves to be a highly favored hotel, particularly noted for its exceptional location. Perfectly nestled in the charming Wyck neighborhood, the hotel is strategically positioned between the centrally located train station and the vibrant city center, making it an ideal base for exploring Maastricht. Guests appreciate the ease of access to the city’s main attractions, including shops, restaurants and historical sites, all within walking distance.
The proximity to the train station and adjacent parking facilities is a recurring highlight, providing seamless transportation and convenience for both local and international travelers. The location offers a beautiful balance of accessibility and atmosphere with the lively yet quiet streets enriching the guest experience.
Cleanliness and comfort are also frequently mentioned with guests enjoying the serene and well-maintained environment. The hotel’s stylish decor and beautifully decorated rooms contribute to the overall charm.
Additionally, the staff receives high praise for their friendliness and helpfulness, enhancing the overall welcoming feel of the hotel. Whether for a weekend city trip or a brief stay, Alex Maastricht stands out for its strategic location, making it a prime choice for visitors looking to explore the dynamic city of Maastricht.
Breakfast
Guests at Alex Maastricht have consistently praised the hotel's breakfast for its quality, variety and taste. Numerous reviews highlight that the breakfast is extensive, offering a wide selection of dishes that cater to diverse preferences, including gluten-free and vegan options. The breakfast is often described as delicious, fresh and well-prepared with standout mentions of freshly squeezed orange juice and the ability to have it served at the table or even on the terrace with a pleasant view.
Many guests appreciated the authenticity and simplicity of the breakfast, describing it as hearty and satisfying without being overly lavish. The a la carte options, including pancakes and eggs benedict, have garnered specific acclaim. Service is noted as attentive and friendly, contributing to the overall positive dining experience. Despite some comments about breakfast being straightforward or the price slightly high, the general consensus is overwhelmingly positive with many describing the breakfast as excellent, superb and a perfect way to start the day.
Dinner
Dinner at Alex Maastricht consistently garners praise from guests for its excellent cuisine and cozy atmosphere. The restaurant, a cozy spot complete with a welcoming terrace, proves to be an ideal setting for enjoyable dining. Many guests highlight the delicious meals, including both lunch and dinner options. The food is not only tasty but also crafted with great refinements, often featuring top regional products like artisanal bread.
The accompanying bar and café facilities add to the dining experience, providing a relaxed ambiance for a nightcap or pre-meal drinks. The restaurant staff receives commendations for their service, enhancing the overall dining experience.
Breakfast, lunch and dinner at Alex Maastricht are frequently described as delicious with the breakfast neatly arranged and often served in the informal, yet stylish bar/café area. The menu, though small, is lauded for its quality, offering delicious food and cocktails that enhance the dining experience further.
Occasional comments mention the higher price in comparison to other restaurants, but the value is generally seen as good, especially given the quality and ambiance provided. The restaurant at Alex Maastricht remains a much-recommended option for those looking for a memorable meal in a cozy, well-furnished setting.
Rooms
The guest reviews for Alex Maastricht highlight a consistent theme of satisfaction with the hotel's room offerings, emphasizing their beauty, cleanliness and comfort. Many guests noted that the rooms are spacious, well-decorated and modern with nice bathrooms that are equipped with luxurious features such as rain showers and large mirrors with lighting. Comfortable beds are frequently mentioned, ensuring a restful stay, while the rooms themselves are described as stylish, charming and thoughtfully decorated.
Some guests appreciated features like balconies and remarkable views of the street, which added to their overall experience. While the majority of the rooms are spacious and airy, a few reviews mentioned smaller rooms, which, though compact, were still noted for their cleanliness and well-utilized space. The presence of air conditioning, modern furnishings and all necessary amenities contributed to making the rooms pleasant and comfortable. The neatness and regular maintenance of the rooms were consistently praised, reinforcing the high standard of cleanliness maintained by the hotel.
Overall, the rooms at Alex Maastricht are described as inviting, luxurious and equipped to meet guests' needs, contributing to a memorable and enjoyable stay.
Beds
Nestled in the heart of Maastricht, 'Alex Maastricht' presents a haven of comfort when it comes to their beds. Guests repeatedly commend the hotel for its very comfortable and cozy beds. Many reviews highlight the presence of comfortable mattresses with terms like "excellent" and "great" frequently used. The bedding is often described as superb and the beds themselves as delightfully soft yet supportive, offering a good night's sleep.
Rooms are furnished with beds of good size, often large or even huge, accommodating varying preferences. Cleanliness is another noted aspect with several guests mentioning that the beds are not only comfortable but also very clean and well-kept. The quality of sleep is extraordinary with phrases like "amazingly comfortable" and "simply wonderful bed" appearing throughout the feedback.
Despite a few remarks about overly soft mattresses and sliding mattresses, the overwhelmingly positive response emphasizes the quality and luxury of the beds. With great attention to bed comfort, 'Alex Maastricht' ensures that guests leave well-rested and satisfied.
Cleanliness
'Alex Maastricht' consistently impresses guests with its outstanding cleanliness and hygiene standards. Reviewers frequently highlight the hotel's beautifully clean and tidy environment with spotless rooms and immaculate bathrooms being a recurring theme. Guests find that every corner of the hotel, from visitors' areas to individual rooms, is maintained to a high standard of cleanliness and orderliness.
The rooms are described not only as clean but also aesthetically pleasing with tasteful furnishings adding to their appeal. This attention to cleanliness extends to all areas with well-maintained facilities and regularly cleaned spaces, ensuring a hygienic stay for all guests. Reviewers emphasize the clean, modern bathrooms and the overall neat and organized appearance of the hotel.
The dedication of the cleaning staff is frequently mentioned with guests noting that rooms are cleaned daily and new towels are always available. The hotel's overall cleanliness, combined with its beautiful décor and friendly staff, contribute to a highly positive guest experience, making it a top choice for travelers who prioritize hygiene and comfort.
Staff
The staff at 'Alex Maastricht' consistently receive high praise from guests for their exceptional service and warm hospitality. Descriptions such as friendly, attentive, amazing and helpful frequently appear in reviews, highlighting the team's commitment to creating a welcoming atmosphere. Many guests specifically mention the staff's courteous and hospitable nature, often noting that they are not only efficient but also scrupulously helpful and always willing to assist with a smile. The reception earns accolades for being extremely welcoming, contributing to a cozy and inviting ambiance throughout the hotel.
Reviewers appreciate the friendliness and professionalism of the staff, often describing them as super friendly, knowledgeable and enthusiastic. It's clear that the team takes pride in their work, fostering a positive and supportive environment. The attentive and kind service makes guests feel valued with staff going above and beyond by helping with luggage and providing useful information.
Overall, guests of 'Alex Maastricht' experience top-notch service from a dedicated and friendly staff, making their stays enjoyable and memorable.
Wi-Fi
The WiFi experience at Alex Maastricht has generally been positive according to guest reviews. The hotel offers free WiFi which guests appreciated for its strong and stable connectivity. Descriptions highlight that the WiFi speed was good and fast, capable of reaching 10MB/s, which suggests reliable performance for both casual browsing and more demanding internet activities. Alongside effective technical functionality, the complimentary dining experience further enhanced the overall stay.
Parking
When visiting Alex Maastricht, guests often highlight the convenience and accessibility of parking options. Many appreciate that parking at the train station is notably ideal. The proximity of the designated parking garages, such as Q-Park, is particularly praised with most of them being just a short 5-minute walk from the hotel. This closeness to the parking facilities allows for an easy and hassle-free experience.
Several reviewers have noted the benefit of reserving a parking spot in advance, which can result in favorable rates and added convenience. The option to make a reservation ensures that guests do not face any last-minute difficulties finding a space. Additionally, there are discounted rates available for parking in certain garages like "De Colonel" and the Q-Park garage near the station.
There are also facilities for electric cars, which can be an advantage for eco-conscious travelers. The affordability of the parking options add to the overall positive experience. In summary, the parking situation at Alex Maastricht is both practical and cost-effective, making it a favorable choice for those traveling by car.
Family
Alex Maastricht presents itself as an excellent choice for families seeking a small getaway. With its cozy atmosphere and welcoming ambiance, the hotel is perfect for a family weekend or a city trip. Families particularly appreciate the thoughtful touches, like the birthday decorations for children, which add a special charm to their stay. The hotel is very family-friendly, creating an ideal base for exploring the city together. However, it may not be affordable for larger families, particularly those with four members and some families recommend avoiding rooms with steep stairs for safety reasons. Overall, Alex Maastricht earns high recommendations for a family-oriented experience.
4 Star
Alex Maastricht greets its guests with a commendable four-star experience that focuses on high standards, cleanliness and comfort. Visitors frequently highlight the hotel's remarkable service and amenities, describing it as a beautiful, spacious and modern place that justifies its four-star rating. The atmosphere is praised as good and the facility's cleanliness and comfort levels are consistently noted as being more than satisfactory.
Those seeking good value for their money will find Alex Maastricht fitting the bill, offering a high standard and luxurious stay without breaking the bank. Multiple reviews underscore the good price for the quality provided, emphasizing great value for money. Despite some dissenting opinions on whether the hotel fully meets the four-star expectations, the general consensus leans towards a positive stay, marked by impressive attention to detail and a comfortable environment that makes it worth considering for travelers.
No, Alex Maastricht doesn't have any pool.
No, a spa isn't available at Alex Maastricht.
No, Alex Maastricht doesn't allow dogs.
Yes, parking facilities are available at Alex Maastricht.