OKKO Hotels Lyon Centre

Lyon 45.76453600, 4.84180800 , 14 Bis Quai Général Sarrail (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe reviews of OKKO Hotels Lyon Centre primarily highlight its excellent location, positioned along the Rhône River, offering easy access to Lyon's historic old town, restaurants, market areas and iconic attractions. The location allows guests to conveniently explore the city on foot while enjoying serene river views and a peaceful atmosphere amidst the bustling city center. The amenities, including a cozy lounge and exceptional staff service, contribute to a pleasant stay for both leisure and business travelers.

Guests commend the breakfast for its variety, freshness and inclusion of quality products. The extensive selection, including organic and locally-sourced options and the availability of breakfast until noon on weekends cater to diverse preferences. Despite some minor criticisms about the price and item replenishment, the breakfast experience adds significant value to guests' stays.

The unique dining concept at OKKO Hotels Lyon Centre—with complimentary drinks and snacks available 24/7 in the "Le Club" area—also receives positive feedback. Guests enjoy free appetizers in the evenings, creating a relaxed, social atmosphere. The availability of a welcome drink and free water, along with wine, beer and light snacks in the evening, further enhances the hotel's appeal.

Rooms are praised for their modern design, cleanliness and amenities like Nespresso machines and comfortable bedding. Some rooms offer impressive views of the Rhône River and Basilica. However, the opinions on room size vary with some guests finding them spacious and others considering them small and lacking storage space. Despite occasional issues like noise and maintenance problems in bathrooms, the overall clean and modern atmosphere, combined with helpful amenities, ensures a welcoming environment.

Cleanliness throughout the hotel, from rooms to common areas, generally receives positive feedback. While a few guests mention specific issues like stains or insufficient bathroom cleaning, the hotel's strong overall hygiene standards are appreciated by most visitors.

The staff at OKKO Hotels Lyon Centre are consistently praised for their exceptional service. Described as polite, friendly and professional, the team is noted for their attentiveness and proficiency, contributing to a welcoming and pleasant atmosphere.

WiFi service is generally robust and reliable, although some guests report occasional inconsistencies with speed and connectivity. The gym, though small and basic, is considered adequate for maintaining fitness routines.

The hotel is ideally situated for exploring Lyon's nightlife with many river barge bars and attractions within walking distance. Beds receive mixed reviews; while many guests find the bedding comfortable and of good quality, others report issues with hardness, mattress age and uncomfortable pillows.

Despite some dissatisfaction with the hotel's four-star rating, particularly concerning room size and amenities, its central location and business-friendly facilities make it a strong choice for business travelers. Overall, OKKO Hotels Lyon Centre is highly regarded for its prime location, excellent breakfast and dining options, cleanliness and exceptional staff service with minor areas for improvement.
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Categories
Business Hotel
While specific business amenities aren't detailed in the provided context, OKKO Hotels are known for providing modern and functional spaces, appealing to business travelers.

Accessible Hotel
This hotel is listed as providing accessible accommodations.

Hotel with Gym
Offers a fitness area with 24-hour access for guests. The gym includes cardio equipment such as treadmills and exercise bikes and provides fitness classes.

4-Star Hotel
This hotel offers a modern and stylish stay with an all-inclusive concept. It provides comfortable accommodations and a range of amenities. The hotel's central location makes it easy to explore Lyon's attractions.

Hotel where Dogs Stay Free
This hotel in Lyon is included in the list as it allows dogs to stay for free, according to the provided information. It provides a city-based option for guests traveling with their dogs.

Dog Friendly Hotel

  Dogs Stay Free  


Hotel near Nightlife Spots

Room Types
Classic Room This double room has air conditioning. Offering free toiletries and a hairdryer, the private bathroom is fitted with a shower.

Premium Room Rhône view This double room features a river view.

Classic Room Rhône view Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine, a safe deposit box as well as river views. The unit offers 1 bed.

Classic Room with Balcony Providing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a coffee machine and a safe deposit box. The unit offers 1 bed.

Guest Reviews
8.3
Very Good
Location
The OKKO Hotels Lyon Centre is notably praised for its exceptional and ideal location, situated along the banks of the Rhône River. Guests frequently highlight the hotel's proximity to central Lyon, making it convenient for exploring key parts of the city, including the historic old town, restaurants, shopping markets and the iconic areas of Lyon. Its centrality allows easy access by foot to many tourist attractions, public transport facilities like the metro and bus lines and even the main train station. Moreover, guests appreciate the tranquil setting despite being in the bustling city center. The geographical placement near the river offers splendid views and a peaceful ambiance, ideal for both leisure and business travelers. Meðern amenities, a cozy lounge and exceptional staff service further enhance the stay. Whether visiting for pleasure or business, guests find the location of OKKO Hotels Lyon Centre perfect for navigating and enjoying the vibrant city of Lyon.

Breakfast
OKKO Hotels Lyon Centre consistently receives high praise for its breakfast offerings. Described as varied, fresh and with quality products, guests frequently highlight the pleasant experience of enjoying a hearty morning meal. Many appreciate the extensive and balanced selection, which includes options for both children and adults, as well as organic and locally-sourced products. Continuous tea and coffee service throughout the day and free snacks in the private lounge further enhance the hospitality.

The self-service setup allows for convenience and flexibility with breakfast available until noon on weekends, accommodating late risers. This aligns well with the modern and friendly concept of the hotel, contributing to a positive overall stay.

However, some guests point out that the breakfast can be pricey and a few reviews mention limited variety or slow replenishment of items. Despite these minor drawbacks, most visitors agree that the breakfast is excellent, delicious and well worth the experience, adding significant value to their stay at OKKO Hotels Lyon Centre.

Dinner
OKKO Hotels Lyon Centre offers a unique dining concept that allows guests to enjoy complimentary drinks and snacks throughout the day and night, enhancing the comfort of their stay. The "Le Club" area, accessible 24/7, provides unlimited access to coffee, tea, soft drinks, juices and light snacks, which many guests find delightful. This self-service model includes free appetizers each evening with tapas and aperitifs served after 6:30 pm, creating a social and relaxed atmosphere.

The availability of a welcome drink and free water adds to the guest-centric approach. Evening refreshments include wine, beer and small snacks, which are well-received and considered a pleasant way to unwind. The club room concept with its private lounge and complimentary offerings, is praised for making guests feel at home, inviting them to relax in comfort.

While the breakfast buffet is noted to be extensive and good, some guests find it expensive. The overall dining service, characterized by a "home away from home" comfort with constant access to drinks and light bites, is a highlight for many. Although the selection seems to be slimmed down occasionally and evening snacks cease by 9 pm, the continuous availability of refreshments is seen as a thoughtful touch. The courteous and helpful staff also contribute to a welcoming dining experience, making OKKO Hotels Lyon Centre a pleasant place for travelers looking for convenience and relaxation.

Rooms
Located midway between the Lyon Part-Dieu train station and Old Lyon, OKKO Hotels Lyon Centre boasts a modern design with an emphasis on clean lines and simple aesthetics. Many guests commend the rooms for their spaciousness, comfort and beautiful decor with some offering impressive views of the Rhône River and Basilica.

The hotel's facilities are praised for being clean and well-maintained with modern furniture that enhances the overall appeal. Amenities such as a Nespresso machine, comfortable bedding and a functional room layout are commonly mentioned as positives. The inclusion of complimentary drinks and snacks is a delightful extra for visitors.

However, it's worth noting that opinions on room size vary significantly. While some guests find their rooms spacious and airy, others describe them as small, cramped and lacking adequate storage space. The minimalist equipment and stylish décor are appreciated, though the same design elements, like the glass-enclosed bathrooms, may compromise privacy for some.

Issues like dark rooms, malfunctioning air conditioning and noise despite double windows were occasionally reported. Additionally, several guests pointed out that bathrooms, although stylish, often felt too small or had maintenance problems such as leaking showers.

Despite these mixed reviews on room size and certain design flaws, the hotel's overall clean and modern atmosphere, combined with a prime location and helpful amenities, create a welcoming environment for travelers.

Beds
The beds at OKKO Hotels Lyon Centre have received mixed reviews from guests. On the positive side, many visitors praised the comfort of the bedding, noting that the beds were generally very comfortable and provided a good night's sleep. Several guests highlighted the excellent quality of the bed linen, describing it as refined and very pleasant with some even calling it spectacular.

However, the reviews also reveal some concerns. A portion of guests felt that the beds were not up to a four-star standard, mentioning issues like the beds being too hard or too low and the mattresses aging. Some guests found the pillows extremely uncomfortable and there were remarks about the bedding being worn or not comfortable in a few instances. Additionally, some guests noticed signs of wear on the sofa and linens and a couple mentioned the bed being too short or lacking a proper slatted base.

Overall, while the majority of guests found the beds to be comfortable and the bedding of good quality, there were notable exceptions that highlighted areas for improvement in maintaining the consistency expected of a top-tier hotel.

Cleanliness
OKKO Hotels Lyon Centre generally garners positive feedback for its cleanliness with many guests appreciating the well-kept and tidy environment of both rooms and common areas. Numerous reviews highlight the rooms as very clean and comfortable with the overall establishment maintaining a commendable level of hygiene. Guests also note that the hotel is well-maintained, providing a pleasant and clean atmosphere.

However, a few reviews express concerns about specific cleanliness issues, such as stains on the flooring and wall marks in some rooms. There are mentions of bathrooms not being cleaned thoroughly and some areas of the hotel showing signs of wear and decline. Despite these points, the general sentiment leans towards satisfaction with the cleaning standards, praising the hotel for its upkeep and the attentiveness of the reception team.

In summary, while OKKO Hotels Lyon Centre succeeds in offering a generally clean and comfortable stay, some areas still need improvement to consistently meet the high standards expected of a four-star establishment.

Staff
The staff at OKKO Hotels Lyon Centre consistently receive high praise from guests for their exceptional service. Described as very polite, friendly and professional, the team is notably welcoming and attentive. Guests mention specific staff members, such as Allison, Ms. Anne-Flore and Mr. Sami, highlighting their friendliness and helpfulness. The reception, manned 24 hours, is efficient and accommodating, making the check-in process smooth and pleasant. The staff's ability to speak English fluently is also appreciated by international travelers.

Visitors commend the staff for their warm, caring demeanor and their genuine sense of hospitality, which contribute significantly to the hotel's inviting atmosphere. The team is consistently described as smiling, courteous and kind, always willing to assist with any needs or inquiries. Their professionalism and responsiveness are standout features, ensuring that guests feel well taken care of throughout their stay. Even in moments of discretion, the staff's proficiency and attentiveness do not go unnoticed.

Overall, the staff’s warm welcome, combined with their exceptional service and friendly interactions, make OKKO Hotels Lyon Centre an ideal choice for a comfortable and enjoyable stay in the city center.

Wi-Fi
OKKO Hotels Lyon Centre has received a mixed array of comments concerning its WiFi service from guests. The majority of feedback indicates that the wifi is generally good with many guests noting a strong, quality connection that worked well throughout their stay. Positive highlights mention reliable WiFi, as well as strong connection speeds that made it easy for guests to stay connected.

Complementing the WiFi services, guests have also appreciated the excellent rooms and top-notch benefits, including the self-service amenities. The availability of complimentary coffee, tea and water has been a particularly well-received feature, enhancing the overall guest experience.

However, some reviews point out occasional inconsistencies, such as slow speeds, weak strength or moments of outage. A few guests mentioned wishing for better WiFi, indicating sporadic issues with connectivity or password errors.

Overall, while there are some areas for improvement, the feedback portrays OKKO Hotels Lyon Centre's WiFi service as generally robust, contributing positively to guests' stays alongside the hotel's other appreciated amenities.

Gym
The gym at OKKO Hotels Lyon Centre receives a mix of feedback but leans towards the positive regarding its equipment and functionality. Guests report that while the fitness area is small, it is sufficiently equipped to facilitate a workout. Located at the back of the hotel, the gym includes essential equipment to burn some calories and maintain fitness routines. The space may be limited and may not include air conditioning, but for guests looking to get some exercise during their stay, it proves to be adequate despite being described as very basic.

Nightlife
OKKO Hotels Lyon Centre is ideally situated for those wishing to experience Lyon's nightlife and attractions. Its great location places guests near many of the river barge bars, offering a unique and vibrant evening out. Within a short 5-minute walk, visitors can find a variety of restaurants and attractions. The hotel's convenient position allows guests to explore Lyon and its numerous cultural spots comfortably on foot, enhancing the overall travel experience. Additionally, the presence of public transport and a nearby shopping mall adds to the ease and appeal of staying here.

4 Star
The reviews of OKKO Hotels Lyon Centre reveal a considerable dissatisfaction with its four-star rating, particularly concerning the facilities and services provided. Many guests felt that the hotel does not meet the standards expected of a four-star establishment. Common complaints include the small size of the rooms and bathrooms, lack of minibars and water in the rooms and the absence of amenities such as body cream dispensers and Canal+ in-room entertainment. The aging equipment and overall state of the rooms were also noted as not being up to par.

Additionally, there is a shared sentiment that the price charged by the hotel is too high for the value received, leading to a consensus that the hotel should perhaps be rated lower than four stars. Guests described the comfort as not worthy of a four-star hotel and were particularly disappointed with the facilities, indicating that they are inferior to those found in other four-star hotels.

Overall, while the hotel is rated four stars, the guest experiences suggest that it falls short of four-star expectations in several key areas.

Business
OKKO Hotels Lyon Centre is praised for its convenient location, making it an excellent choice for business travelers. The hotel's various communal and workspace areas are highlighted as ideal for meetings and working sessions, complete with access to tea, coffee and snacks. Guests appreciate the rare and accommodating check-out time of 2 pm. The breakfast selection is noted for its diverse and high-quality offerings, including very good bread, varied teas and fresh fruit juice. The presence of a printer for document needs further adds to the hotel's business-friendly amenities. Overall, the combination of business-oriented facilities and a central location makes it a strong choice for those traveling for work.

Accessible
Okko Hotels Lyon Pont Lafayette is generally well-regarded for its accessible features and prime location. Guests highlight the hotel's good wheelchair access, ground floor accessibility and accessible gym facilities. The location is particularly convenient for exploring the city with easy access to various attractions and points of interest. Despite these positives, some reviews suggest that the hotel can be complicated for guests who have difficulties walking and may lack certain accessible services. Overall, it's a quiet, centrally located city hotel with several accessible amenities, though improvements could be made for those with severe mobility issues.

Luxury
OKKO Hotels Lyon Centre has garnered praise for its luxurious ambiance and comfort, embodying the qualities of a 4-star establishment. The hotel is frequently highlighted for its contemporary and stylish design with original and modern decoration that appeals to guests. Visitors appreciate the luxurious bedding and comfortable rooms, which contribute to an overall impression of luxury. The hotel's concept and decor, described as chic and modern, add to its charm and make it stand out as one of the best hotels some guests have stayed in.

Although the price point is sometimes considered high for the services offered, the hotel compensates with clean and pleasant additional amenities. The lobby, in particular, is noted for its comfort, echoing the stylish and beautiful design evident throughout the property. Some criticisms include mentions of dilapidated rooms with peeling paint, cracked mirrors and problematic shower doors. Overall, despite these occasional issues, the hotel is lauded for its superb concept, luxurious ambiance and high-end feel.

Dog Friendly
OKKO Hotels Lyon Centre has garnered positive feedback for being somewhat dog-friendly, providing a warm welcome for canine companions. Many guests appreciated the hotel's dog-friendly policies and expressed enthusiasm about being able to explore the hotel with their dogs. However, there were comments indicating that the hotel could improve its dog-friendly amenities, such as by providing bowls in the rooms. Additionally, there were mixed reviews regarding the enforcement of dog-related rules with some guests noting strict policies and others mentioning instances where dogs were not allowed. Overall, the hotel creates an environment where dogs are more often than not welcome.


No, OKKO Hotels Lyon Centre doesn't have any pool.

No, a spa isn't available at OKKO Hotels Lyon Centre.

Yes, OKKO Hotels Lyon Centre welcomes dogs.

No, parking facilities aren't available at OKKO Hotels Lyon Centre.

Yes, OKKO Hotels Lyon Centre has a gym.

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