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Summary of reviewsThe Best Western Hotel du Pont Wilson in Lyon is widely praised for its strategic location, offering easy access to the city's attractions, dining and shopping areas. Its central placement between the lively city center and quieter residential zones makes it ideal for both leisure and business travelers. Guests appreciate the peaceful retreat it provides while still being within walking distance of major landmarks and public transportation routes.
Breakfast at the hotel is well-regarded for its variety and quality. Guests enjoy a hearty, well-rounded selection that includes fresh pastries, bread, eggs, cold cuts and local products. Though some found the breakfast room small and occasionally crowded, the friendly and helpful staff contribute to a pleasant dining experience.
The rooms receive consistent acclaim for their spaciousness, cleanliness and modern décor. Many reviewers highlight the comfort of the beds and the high quality of the bathroom facilities. With beautiful views, particularly from rooms with balconies overlooking the river and thoughtful amenities such as luxurious robes and towel heaters, the rooms provide a comfortable and stylish stay.
Cleanliness is another strong point with guests noting the spotless conditions of both rooms and common areas. The staff's attention to detail and welcoming demeanor enhance the overall hygienic environment.
The hotel's staff are frequently commended for their friendliness and professionalism. Their warm welcomes and attentive services, including assistance with directions and local information, significantly improve the guest experience.
WiFi availability is generally seen as reliable and fast, though some guests experienced occasional connectivity issues. Similarly, the secure underground parking is appreciated despite minor critiques about the tight spaces and occasional elevator malfunctions.
Families find the hotel accommodating with spacious family rooms featuring bunk beds and city views. The location and parking facilities further enhance the convenience for those with children. Although not universally seen as the most family-friendly, the majority of reviews highlight positive family experiences.
Proximity to nightlife is noted, making it a great base for evening entertainment. The comfort of the beds contributes to a restful sleep and while some guests found the mattresses firm, the overall sleep quality is highly rated.
While some guests feel that the hotel falls short of its four-star rating, particularly regarding room details and breakfast options, it is still considered a great value for money. Business travelers find the hotel suitable for their needs with amenities conducive to business activities and helpful staff. The boutique ambiance and unique décor add to a cozy and romantic atmosphere, perfect for couples.
In summary, the Best Western Hotel du Pont Wilson is lauded for its excellent location, clean and comfortable rooms, friendly staff and good value for money, making it a highly recommended choice for a stay in Lyon. Show more
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Categories
Accessible Hotel
The hotel offers 3 accessible rooms with detailed features including a bathtub seat, safety bar in the shower, and walk-in showers. Emergency alerting lighting and extra-wide bathroom doors are provided. The hotel also has an elevator that is wheelchair accessible, and comfortable family rooms are suitable for guests with reduced mobility.
4-Star Hotel
This hotel provides comfortable accommodations and a convenient location near the city center. It offers a blend of modern amenities and a welcoming atmosphere. The hotel is also praised for its friendly staff and well-maintained facilities.
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Room Types
Prestige King RoomPlease note that guests can not sleep on the sofa.
Comfort King RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Family Room with Balcony and ViewThis family room features a balcony and is suitable for guests with reduced mobility. Please note that this room can accommodate 2 adults and 2 children under the age of 11 years old.
Queen Suite with Panoramic ViewThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite offers soundproof walls, a minibar, a tea and coffee maker, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
The Best Western Hotel du Pont Wilson in Lyon garners consistent praise for its excellent location. Guests highlight its central position, providing easy access to the city's main attractions and amenities. The hotel is ideally situated near the Rhône river, offering pleasant strolls along the waterfront and convenient proximity to dining and shopping options. Public transportation, including trams and buses, is readily accessible, making it effortless to explore Lyon on foot or via transit.
The location is strategically placed between the vibrant city center and quieter residential areas, offering a balanced experience for both business and leisure travelers. Key landmarks such as the old town, Place Bellecour and the peninsula are within a short walking distance. The hotel's geographical positioning allows guests to reach most of Lyon's notable sites within a 15-20 minute walk, contributing to its reputation as an ideal base for city exploration.
Additionally, the quiet streets surrounding the hotel provide a peaceful retreat while still being near the bustling downtown area. The proximity to major train stations adds to the convenience, making it a favored choice for those arriving by rail. Overall, the Best Western Hotel du Pont Wilson is well-regarded for its superb location, facilitating easy movement around Lyon and enhancing the overall travel experience.
Breakfast
The breakfast at Best Western Hotel du Pont Wilson in Lyon has generally garnered positive feedback from guests. Many reviewers have praised the breakfast for being hearty, varied and well-stocked with plenty of choices to cater to different tastes. Guests appreciated the good quality of food provided, often highlighting the completeness and freshness of the selection, which includes items like pastries, bread, scrambled eggs, cold cuts and even local products.
The breakfast buffet, in particular, was noted for its extensive and diverse options, satisfying those who prefer both sweet and savory dishes. The staff received commendations for their friendliness and helpfulness, making the breakfast experience pleasant and welcoming.
A few criticisms were also noted: some guests found the breakfast room to be small and occasionally overcrowded. There were mentions of the breakfast being a bit on the pricey side considering some limitations in variety and presentation with a specific lack of vegetable options also pointed out.
Despite these minor drawbacks, the overall sentiment is that the breakfast is a solid and enjoyable start to the day, offering good value for money and often exceeding guest expectations with its range and quality.
Rooms
The rooms at Best Western Hotel du Pont Wilson in Lyon are consistently praised for their spaciousness, cleanliness and modernity. Many reviewers highlight the large, well-decorated spaces, often noting that the rooms were larger than expected for French standards. Comfort is a recurring theme with remarks on comfortable beds, modern furniture and tastefully decorated interiors. The bathrooms receive particular commendation for their size, new facilities and high-quality fixtures.
Guests frequently mention the beautiful views, especially from rooms with balconies overlooking the river and appreciate the natural light and quiet environment. Amenities such as luxurious robes, slippers and towel heaters add to the upscale experience. Several reviews also note the practical layout, including separate toilet areas and well-arranged spaces.
Overall, the rooms are described as functional yet aesthetically pleasing, contributing to a pleasant and comfortable stay. The effective soundproofing and modern lighting fixtures enhance the stay, while the attentive housekeeping ensures spotless conditions. The combination of spacious, stylish décor and practical amenities makes the rooms at this hotel highly recommended by guests.
Beds
The beds at the Best Western Hotel du Pont Wilson are highly regarded for their comfort and quality. Guests frequently mention the spaciousness of the rooms, which often feature large, king-size beds. The majority of reviews highlight how comfortable and cozy the beds are with many guests praising the excellent bedding. Tall guests will appreciate the size of the beds, which suit their needs well. Despite some guests finding the mattresses a bit firm or hard, the overall consensus is that the sleep quality is very good, thanks to the bedding's comfort. The rooms are also appreciated for their good soundproofing, allowing for a restful night's sleep. While a few minor criticisms about bed firmness or room spacing were noted, the overwhelming feedback focuses on the impressive comfort and quality of the beds, making it a reliable choice for those prioritizing sleep on their travels.
Cleanliness
The reviews for the Best Western Hotel du Pont Wilson highlight a consistently high standard of cleanliness. Guests frequently commend the hotel for its very clean rooms, spotless facilities and well-maintained premises. Many visitors note that the rooms are not only very clean but also spacious, modern and well decorated. The bathrooms receive similar praise, being described as clean and comfortable with some feedback mentioning excellent new renovations.
The overall cleanliness of the hotel is highly regarded with multiple mentions of impeccable and excellent cleaning standards. The staff is noted for being pleasant and welcoming, contributing to a tidy and hygienic environment. Despite the overwhelmingly positive feedback, there are occasional mentions of areas needing improvement, such as rare instances of rooms not being cleaned every day or minor cleanliness issues like hair in the showers.
Overall, the hotel's modern, clean and well-decorated facilities, combined with spacious, comfortable rooms and a high standard of hygiene, make it a commendable choice for travelers seeking a clean and pleasant stay.
Staff
The staff at Best Western Hotel du Pont Wilson consistently receive high praise from guests with frequent mentions of their exceptional friendliness, professionalism and helpfulness. Guests highlight the staff's warm welcomes and attentive service, both at reception and in the breakfast room. Reviews reveal that the team, including standout members like Julien, Thomas, Lucas and Marie-Thérèse, go above and beyond to ensure a pleasant stay. The hotel's courteous and knowledgeable staff are consistently described as cheerful, smiling and accommodating. Whether it's assisting with directions, providing local information or simply greeting guests with a positive attitude, the staff’s kindness and efficiency contribute significantly to the overall guest experience.
Wi-Fi
The WiFi at Best Western Hotel du Pont Wilson generally receives positive feedback with many guests praising its reliability and fast speeds. Descriptions like "top Wifi network" and "very fast and reliable" highlight the positive experiences. A few guests did encounter issues with connectivity, noting that the internet wasn't very accessible at times and the speed was occasionally throttled to 2Mbps, causing slower performance for some. Additionally, the WiFi in rooms may connect only one device at a time and streaming from sites like Netflix on the television isn’t feasible. Overall, the hotel's internet service is deemed functional and pleasant by most visitors.
Parking
Best Western Hotel du Pont Wilson offers a range of parking options that have generally been well-received by its guests. The hotel boasts secure, private, underground parking, often appreciated for its safety and convenience. The availability of a parking elevator, despite occasional malfunctioning, adds to the overall ease of access. Guests value the secure environment with direct access from the garage to the hotel via a car lift enhancing the experience.
Despite some challenges like tight spaces and limited availability, the parking reservations have been managed efficiently and the convenience is frequently highlighted. There are alternative parking options nearby if the hotel's garage is full. While some find the spaces narrow and the cost somewhat high, the safety and proximity of the parking facilities generally leave a positive impression. Some guests have suggested that parking for larger vehicles can be tricky and a few noted issues with the car elevator and repair delays. Nonetheless, the presence of both onsite and nearby parking makes it a practical choice for travelers.
Family
The 'Best Western Hotel du Pont Wilson' stands out for its excellent accommodations tailored for families. The family rooms are repeatedly praised for their spaciousness and cleanliness, providing a comfortable and quiet retreat for vacationing families. Many of these rooms come with bunk beds and offer magnificent views of the city, making them practical and enjoyable for both parents and children.
The hotel's staff is noted for being very welcoming, adding to the overall family-friendly atmosphere. Its location is perfect for engaging in family-friendly activities and the convenient parking facilities further contribute to an accommodating experience for guests with children. Although one review mentioned it was not the most family-friendly option, the majority highlight the hotel as an ideal choice for a family stay. Overall, the 'Best Western Hotel du Pont Wilson' successfully caters to families seeking a pleasant and practical base for their vacations.
Nightlife
The Best Western Hotel du Pont Wilson is well-situated for those looking to explore the vibrant nightlife of the city. Guests appreciate the hotel's proximity to numerous nightlife spots, including the lively areas of the peninsula. The neighborhood is bustling with bars and various nightlife options, making it a great location for evening entertainment. Despite the active nightlife, some reviews mention street noise and people shouting late at night, characteristic of the busy city center. However, the area is generally considered safe for nighttime outings.
4 Star
Best Western Hotel du Pont Wilson is often appreciated for its incredible value for money, making it a notable option for city travelers. However, there seems to be a recurring sentiment regarding its four-star rating with many reviews suggesting that the hotel doesn't quite meet the expectations typically associated with a four-star establishment. Guests frequently highlight that while the hotel provides pleasant and efficient services, some aspects, such as room details and breakfast options, fall short of the expected four-star standards. Certain elements of the decor and the overall service level are occasionally described as more fitting for a solid three-star hotel. Despite these areas for improvement, the cost is deemed appropriate, reflecting a good balance between price and the experience offered. For travellers seeking a well-located, affordable stay in the city, this hotel stands out, albeit with some minor compromises on luxury.
Business
The Best Western Hotel du Pont Wilson is well-suited for business travelers, offering a variety of business-oriented amenities and facilities. Reviewers consistently describe it as a good hotel for business trips and business stays, noting its suitability for business travel. The business services available and the good space for business meetings contribute to its practicality for working trips. Additionally, the courteous and helpful staff further enhance the overall experience for business guests. However, it is worth mentioning that some found the rooms to be small. Overall, the hotel provides a conducive environment for a business trip.
Boutique-Style
The Best Western Hotel du Pont Wilson offers a charming boutique experience with a unique decor that sets it apart. Guests appreciate the well-executed decoration of the rooms, describing the colors and materials as neat and pleasing. The hotel exudes a super romantic ambiance, enhanced by its carefully curated boutique atmosphere. Despite some comments about a slightly impersonal feel, the overall style and interesting decor contribute to a distinctive and intimate stay. Soundproofing is also noted as a strong point, ensuring a tranquil environment. This small boutique hotel successfully creates a cozy and appealing retreat with its thoughtful and unique design elements.
Romantic
The Best Western Hotel du Pont Wilson offers a truly romantic experience, perfect for couples celebrating special occasions such as anniversaries. The hotel prides itself on adding special touches to make these moments even more memorable. Guests can enjoy a quiet and romantic stay, enriched by stunning views of the Rhône river and the beautifully lit Hotel Dieu and Basilica at night. The romantic atmosphere extends beyond just the rooms to the surrounding area, making it an ideal choice for a pleasant and intimate getaway.
Dog Friendly
Best Western Hotel du Pont Wilson offers a welcoming environment for dogs, making it a convenient choice for pet owners. The hotel accepts pets for a reasonable 12 EUR extra fee per night. Guests have found the establishment to be suitable for dogs, appreciating the dog-friendly atmosphere and nearby restaurants that also welcome pets. There are good areas nearby for dogs to exercise, such as fields and areas used for dog shows. However, one point to consider is that the carpeted floors may become stressful for dogs that are already anxious. Despite this minor drawback, the overall experience for dog owners is positive.
No, Best Western Hotel du Pont Wilson doesn't have any pool.
No, a spa isn't available at Best Western Hotel du Pont Wilson.
Yes, Best Western Hotel du Pont Wilson welcomes dogs.
Yes, parking facilities are available at Best Western Hotel du Pont Wilson.
No, Best Western Hotel du Pont Wilson doesn't have a gym.