Lyon Marriott Hotel Cité Internationale
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Summary of reviewsThe Lyon Marriott Hotel Cité Internationale receives considerable praise across various facets, making it a favored choice for both leisure and business travelers.
The hotel's location is particularly advantageous for those attending events at the nearby convention center. Nestled next to the picturesque Parc de la Tête d'Or, it offers serene, green settings perfect for relaxation, despite being slightly away from Lyon's bustling city center. Good public transport links ensure seamless access to downtown attractions. The proximity to amenities like restaurants, a cinema and a casino adds convenience and the positioning along the Rhône River provides scenic views and pleasant walking paths.
Guests frequently commend the breakfast for its variety and quality with particular praise for the offerings at the hotel's Zucca restaurant. Although there are occasional critiques regarding specific food items and peak time crowding, most patrons enjoy the generous, well-presented buffet.
Dinner experiences, especially at the Italian restaurant Le Zucca, often garner praise for quality and freshness. However, room service and overall dining options receive mixed reviews with some guests citing limited menus and high prices. The hotel's bar, though complemented for its service and cocktails, is noted for limited operating hours.
The rooms are celebrated for their spaciousness, modernity and cleanliness. They are equipped with comfortable beds, ample storage and well-maintained bathrooms, contributing to restful stays. Minor issues such as occasional maintenance needs and ineffective air conditioning have been noted, but they don't overshadow the overall comfort.
Cleanliness is generally well-regarded with many guests appreciating the neat and well-maintained environments. Minor issues occasionally arise concerning bathroom cleanliness and noise from morning cleaning activities, but the overall impression remains positive.
Staff at the hotel are frequently lauded for their warm hospitality and exceptional service across all areas. From valet and baggage services to reception and concierge assistance, guests consistently highlight the staff's friendly and professional demeanor.
The hotel's WiFi service is generally reliable and appreciated for its speed and consistency. Although there are occasional reports of instability and slow speeds, most guests find the internet service satisfactory.
The gym is a well-maintained facility, appreciated for its modern equipment and cleanliness, despite being on the smaller side. Occasionally, mentions of temporary closures for maintenance are noted.
Parking at the hotel is convenient and secure with a valet service enhancing the experience. However, the parking space can be limited and sometimes challenging due to size and layout.
The hotel stands out for its EV charging amenities, offering convenient charging stations in the parking garage. While the charging fees can be high, the availability of multiple chargers ensures ease of use.
Finally, the hotel caters well to families with spacious rooms and child-friendly services. The staff's accommodating nature and the proximity to attractions make it a popular choice for family stays. Amenities tailored for kids, such as extra beds and a kids' club, add to the family-oriented appeal, though some suggestions for further modifications in suites have been mentioned.
Overall, the Lyon Marriott Hotel Cité Internationale excels in providing a comfortable, convenient and welcoming experience for its guests with positive reviews highlighting its picturesque location, quality breakfast, friendly staff and spacious rooms.
Categories
The hotel's location is particularly advantageous for those attending events at the nearby convention center. Nestled next to the picturesque Parc de la Tête d'Or, it offers serene, green settings perfect for relaxation, despite being slightly away from Lyon's bustling city center. Good public transport links ensure seamless access to downtown attractions. The proximity to amenities like restaurants, a cinema and a casino adds convenience and the positioning along the Rhône River provides scenic views and pleasant walking paths.
Guests frequently commend the breakfast for its variety and quality with particular praise for the offerings at the hotel's Zucca restaurant. Although there are occasional critiques regarding specific food items and peak time crowding, most patrons enjoy the generous, well-presented buffet.
Dinner experiences, especially at the Italian restaurant Le Zucca, often garner praise for quality and freshness. However, room service and overall dining options receive mixed reviews with some guests citing limited menus and high prices. The hotel's bar, though complemented for its service and cocktails, is noted for limited operating hours.
The rooms are celebrated for their spaciousness, modernity and cleanliness. They are equipped with comfortable beds, ample storage and well-maintained bathrooms, contributing to restful stays. Minor issues such as occasional maintenance needs and ineffective air conditioning have been noted, but they don't overshadow the overall comfort.
Cleanliness is generally well-regarded with many guests appreciating the neat and well-maintained environments. Minor issues occasionally arise concerning bathroom cleanliness and noise from morning cleaning activities, but the overall impression remains positive.
Staff at the hotel are frequently lauded for their warm hospitality and exceptional service across all areas. From valet and baggage services to reception and concierge assistance, guests consistently highlight the staff's friendly and professional demeanor.
The hotel's WiFi service is generally reliable and appreciated for its speed and consistency. Although there are occasional reports of instability and slow speeds, most guests find the internet service satisfactory.
The gym is a well-maintained facility, appreciated for its modern equipment and cleanliness, despite being on the smaller side. Occasionally, mentions of temporary closures for maintenance are noted.
Parking at the hotel is convenient and secure with a valet service enhancing the experience. However, the parking space can be limited and sometimes challenging due to size and layout.
The hotel stands out for its EV charging amenities, offering convenient charging stations in the parking garage. While the charging fees can be high, the availability of multiple chargers ensures ease of use.
Finally, the hotel caters well to families with spacious rooms and child-friendly services. The staff's accommodating nature and the proximity to attractions make it a popular choice for family stays. Amenities tailored for kids, such as extra beds and a kids' club, add to the family-oriented appeal, though some suggestions for further modifications in suites have been mentioned.
Overall, the Lyon Marriott Hotel Cité Internationale excels in providing a comfortable, convenient and welcoming experience for its guests with positive reviews highlighting its picturesque location, quality breakfast, friendly staff and spacious rooms.
Luxury Hotel
Situated in the Cité Internationale, this hotel offers modern rooms with beautiful views. It features excellent amenities, including fine dining and a fitness center. Known for its exceptional service and convenient location for business and leisure travelers.
Hotel near Golf Courses
While located in Lyon city, it's a reasonable drive to golf courses outside the city. Offers luxury accommodations and amenities.
Hotel Taking Steps Towards Sustainability
An eco-certified hotel with Green Key certification. Provides electric car charging, practices guest room recycling, and uses eco-friendly cleaning products and toiletries.
Hotel for Honeymoon
Located in the Cité Internationale, this hotel offers modern rooms and excellent amenities. It provides convenient access to attractions and stunning views. The hotel's sophisticated ambiance and services make it suitable for a honeymoon.
Business Hotel
This hotel includes a business center and conference facilities, catering to business needs. Its location within Cité Internationale offers a professional environment with convenient access to the convention center.
Hotel with Parking
Private parking is available on site for a fee, including valet parking and a private garage option. This provides various paid parking choices for guests.
EV charging stations
Accessible Hotel
This hotel offers comprehensive accessibility features, including wheelchair access throughout its grounds, roll-in showers, and 6 disability-friendly rooms. Specific in-room amenities like lowered electrical outlets in bathrooms, height-adjustable showerheads, grab bars near toilets, and transfer showers are available. It also provides wheelchair-accessible parking, fitness center, business center, and restaurant.
Hotel with Gym
The Lyon Marriott Hotel Cité Internationale provides a fitness center. It is a 4-star hotel that includes a gym for guests looking to maintain their fitness routine.
Hotel with EV Charging Stations
The hotel provides an electric car charging station in its parking garage. This facility adds convenience for guests arriving with electric vehicles.
4-Star Hotel
Situated in the Cité Internationale of Lyon, this hotel offers contemporary rooms and high-end amenities. Its prime location and exceptional service make it a preferred choice for many visitors.
Casino Hotel
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Guest Reviews
The Lyon Marriott Hotel Cité Internationale garners praise for its advantageous location, particularly for those attending events at the nearby convention center. Nestled next to the picturesque Parc de la Tête d'Or, the hotel offers guests a serene and green setting, perfect for leisurely walks and relaxation. While it is situated a bit away from Lyon's city center, good public transport links, including a bus stop right in front of the hotel, provide convenient access to downtown attractions.
The proximity to several amenities, including restaurants, a cinema and a casino, adds to the convenience. Many guests appreciate the calm and tranquility of the location, which is both restful and somewhat chic, situated within the modern Cite Internationale complex. The hotel's positioning along the Rhône River offers scenic views and pleasant walking paths connecting to the city center.
Despite being slightly removed from the bustling center of Lyon, the peaceful environment and the ease of access to public transport make it a suitable choice for both business and leisure travelers. The nearby park, spacious rooms and seamless accessibility to conferences contribute significantly to the overall positive experience.
The breakfast experience at Lyon Marriott Hotel Cité Internationale generally receives high praise from guests with numerous reviews highlighting the quality and variety available. Descriptions such as perfect, delicious, excellent and superb are frequently mentioned, reflecting the satisfaction of many patrons. The buffet breakfast is often noted for its diverse selection and ample portions, accommodating both savory and sweet preferences.
Guests appreciate the included breakfast and specifically commend the breakfast at the hotel's Zucca restaurant, where the variety and quality of dishes stand out. The staff's attentiveness and friendliness also contribute positively to the dining experience. The breakfast offerings cater to different tastes with many guests finding it generous and well-presented.
However, not all feedback is glowing. A few guests felt that certain items, like scrambled eggs and fruit, could be improved. Some noted that the breakfast was expensive for the quality provided and others found the breakfast room crowded and chaotic at peak times. Additionally, the breakfast service ending promptly at 10 am was a point of contention for those who wished for more flexible hours.
Overall, despite some criticisms regarding organization and specific food items, the breakfast at Lyon Marriott Hotel Cité Internationale is highly regarded for its variety, quality and generous portions.
The Lyon Marriott Hotel Cité Internationale offers a varied dining experience that draws both praise and criticism. The highlight of the hotel's dining options is undoubtedly the Italian restaurant, Le Zucca, which has been praised for its quality and delicious meals. Many guests recommend this establishment, describing it as lovely and enjoyable with very good and fresh food, making it a standout choice for those seeking a delightful dinner at the hotel.
Despite this, there are several concerns raised by other guests, particularly about room service and overall dining quality. Some have mentioned that room service meals are expensive and of poor quality with reports of inedible pizzas and disappointing dishes. The restaurant's menu is often described as limited and unimaginative with the establishment closing early, which is inconvenient for business travelers.
The hotel bar receives mixed reviews; it boasts an excellent team and delightful cocktails but suffers from limited operating hours, closing on notable occasions such as December 25th and weekends, which has left some guests disappointed. Additionally, the bar has sometimes been the only available dining option, offering a modest menu of medium quality when the main restaurant is closed.
Noise issues and poor organization, particularly during busy events like New Year's Eve, have also been points of contention. Nonetheless, service at the hotel's dining facilities is frequently praised with many guests noting the friendly and helpful demeanor of the staff, contributing positively to the overall dining experience.
In summary, while the Lyon Marriott Hotel Cité Internationale has received acclaim for its restaurant Le Zucca and friendly service, areas for improvement include expanding the dining hours, enhancing the quality of room service and providing a more diverse and high-quality menu in the main restaurant and bar.
The Lyon Marriott Hotel Cité Internationale is known for its spacious rooms that frequently garner positive praise from guests. Many reviews highlight the rooms' large sizes, elegant and modern interiors, as well as their comfort and cleanliness. Rooms often feature big, comfortable beds, ample storage and well-appointed amenities.
The bathrooms are also appreciated for their generous space and functionality, often equipped with both showers and bathtubs. Guests value the soundproofing and blackout curtains which contribute to a restful stay. Views from the rooms, whether overlooking the river or the park, add to the overall pleasant experience.
However, some minor issues have been noted, such as the need for better room service and occasional maintenance regarding cleanliness and outdated features. The air conditioning and ventilation occasionally fail to function properly, affecting comfort levels. Despite these drawbacks, the hotel's rooms generally meet high standards of comfort and space, making it a well-regarded choice for travelers.
The beds at Lyon Marriott Hotel Cité Internationale receive high praise from guests with many highlighting their comfort and quality. The bedding is often described as excellent with mattresses that are firm yet comfortable, making for a restful night's sleep. Guests frequently mention the beds being large with many citing the king-size options as particularly spacious and supportive. The rooms are noted to be quiet and cool, further enhancing the sleep experience. Some reviews do mention occasional inconsistencies with bed types and mattress comfort, but these are outweighed by the positive comments. Overall, the bedding at this hotel is a strong point, contributing significantly to guest satisfaction.
Lyon Marriott Hotel Cité Internationale receives mixed feedback on its cleanliness, though most guests have positive things to say. Many reviewers highlight the hotel's spotless rooms and bathrooms, appreciating the immaculate and well-maintained spaces. Guests frequently describe the establishment as very clean, emphasizing its comfortable and clean environment, which contributes to a relaxing stay. The spacious rooms are another favorable feature with many noting their cleanliness and modernity.
However, some reviews point out issues, particularly with bathroom cleanliness. Complaints include dust under furniture, mold in showers and unsightly floors. Additionally, a few guests report instances of less thorough cleaning, such as dirty windows and balconies and noise from morning cleaning activities. Despite these occasional shortcomings, the overall impression is that the hotel maintains a good standard of cleanliness with many guests expressing satisfaction with their clean and comfortable accommodations and the attentive service provided.
At the Lyon Marriott Hotel Cité Internationale, the staff consistently stands out for their exceptional service and warm hospitality. Guests frequently praise the friendly, welcoming and attentive nature of the team across all areas of the hotel. Upon arrival, visitors often experience a warm welcome with particular mentions of the excellent reception and concierge services. The reception staff, including individuals like Jeanne and Mr. Jérémie, are highlighted for their courteous and professional demeanor, ensuring smooth check-ins even during busy times.
Valet and baggage services receive high marks for their efficiency and friendliness, contributing to a seamless first impression. Housekeeping and room service are noted for their competence and responsiveness, maintaining high standards of hygiene and timely assistance. The bar and restaurant staff also garner compliments for their kindness and helpfulness, enhancing the overall dining experience.
Moreover, the concierge team, including members like Mme. Yasmine and Mr. Abdalah, are recognized for their exceptional service and helpful recommendations, making guests feel well-cared-for during their stay. The staff’s willingness to go above and beyond, including accommodating early check-ins and offering assistance at all hours, further cements their reputation for top-notch hospitality.
While most feedback is overwhelmingly positive, there are occasional remarks about isolated issues with staff, suggesting that consistency in service excellence is key. Nonetheless, the overall sentiment reflects a dedicated and professional team committed to providing an outstanding guest experience at Lyon Marriott Hotel Cité Internationale.
At the Lyon Marriott Hotel Cité Internationale, guests generally appreciate the availability and reliability of the WiFi throughout the hotel. Many reviews highlight that the WiFi is strong with great speed and a consistent signal, making it dependable for most online activities. Some guests experienced stable and fast internet access, whether it's the complimentary basic connection or the paid fast connection for more demanding tasks. Positive feedback also notes the WiFi was good and worked well with immediate access in the rooms.
However, there are some criticisms regarding the WiFi quality. A few guests mentioned that the free connection was inadequate for their needs with issues such as instability and slow speeds. Complaints about limited site access and instances of WiFi not working properly were also noted. Additionally, there were comments about patchy service and very weak signals affecting the ability to watch TV or use internet services smoothly.
While most visitors found the WiFi service to be satisfactory, there were enough instances of poor performance that could impact those in need of consistent high-speed connections.
The gym at Lyon Marriott Hotel Cité Internationale receives positive feedback, emphasizing its well-maintained and clean facilities. Many guests find the gym to be excellent, modern and adequately equipped with a variety of fitness equipment. While some mention that the gym is on the smaller side, it is still considered sufficiently large for a good workout. The accessibility and cleanliness of the gym facilities are frequently noted, contributing to an overall great experience for fitness enthusiasts. However, there are occasional mentions of the gym being under construction or temporarily closed, which may be worth considering for future visits. Despite these minor inconveniences, the gym is generally regarded as a strong feature of the hotel.
Conveniently located, the Lyon Marriott Hotel Cité Internationale offers parking directly under the hotel, ensuring easy access for guests. The parking space is secure with some guests appreciating the efficiency of the valet parking service. Despite these positives, parking spots can be limited, often filling up quickly, which can be challenging for guests.
The cost of parking is noted to vary, typically around €17-€20 per night with some mentioning it feels slightly expensive. There have been occasional issues with the underground parking, such as flooding and communication problems. Additionally, the garage itself is reported to be somewhat tight and small, leading to occasional difficulties in maneuvering and locating parking spaces.
Overall, while the convenience and security of the hotel’s parking are appreciated, improvements in management and clarity of directions could enhance the guest experience.
Lyon Marriott Hotel Cité Internationale stands out for its electric vehicle (EV) charging amenities, catering well to guests driving electric cars. Positive feedback highlights the convenience of the EV charging stations located in the parking garage, making it easy for guests to recharge their vehicles during their stay. The availability of multiple EV chargers ensures that guests can reliably find a spot to plug in their cars.
However, it's worth noting that the cost of electricity for charging has received mixed reviews. Several guests have mentioned that the charging fees can be quite high, which may be a consideration for those planning extended stays or booking multiple rooms. Despite the higher rates, some find the fees reasonable given the convenience.
Overall, the EV charging facilities at the Lyon Marriott Hotel Cité Internationale are a valuable amenity for electric car owners, offering ease of access and sufficient availability, though cost-conscious travelers should be aware of the potentially steep charges.
Lyon Marriott Hotel Cité Internationale caters well to families, offering child-friendly services and facilities. The rooms and suites are spacious enough to comfortably accommodate families, including larger suites with flexible designs. Families praised the hotel's accommodating staff and the family-friendly atmosphere, highlighting their exceptional service to both children and pets. The location is also convenient for families, being near amusements and other attractions.
Additionally, the hotel provides a range of amenities tailored for kids, such as extra beds on request and the option for kids to stay free. Families enjoyed features like the kids' room and the kids' club, though it should be noted that the club operates only on Sundays. Some reviewers mentioned that the setting and layout of the hotel could be more family-oriented with suggestions for further modifications in the suites to better meet family needs.
Despite occasional noise from children at breakfast, the overall consensus is that the hotel is conducive to a pleasant family stay. The staff's friendliness and attentiveness towards families and children, as well as their special touches, such as celebrating birthdays and providing a welcoming environment, further enhance the experience.
The Lyon Marriott Hotel Cité Internationale presents a mixed bag when it comes to living up to its four-star rating. With modern facilities and adequate services, many guests report an overall positive experience that aligns with typical four-star standards. The hotel offers commendable amenities, creating an excellent stay for those expecting a four-star experience. However, several details like room cleanliness, bathroom standards and organization during weekends seem to fall short with some guests questioning if the hotel truly meets the expectations set for its rating. Certain areas, such as breakfast quality and the absence of in-room espresso machines, also drew criticism, indicating that while the hotel largely meets four-star expectations, there are significant areas needing improvement. Overall, the hotel manages to offer good value for money but does occasionally struggle to consistently reflect the high standards usually associated with a four-star Marriott property.
The Lyon Marriott Hotel Cité Internationale is well-regarded for its prime location, particularly for those attending conferences or needing proximity to the convention center. Ideal for business travelers, the hotel offers a range of amenities that cater specifically to professional needs. Guests appreciate the spacious rooms and the overall comfort of the hotel.
The hotel features functional business facilities, including well-equipped meeting rooms and a reliable business center, making it a solid choice for both business meetings and seminars. The Wi-Fi connection receives positive feedback for its dependability, which is crucial for business activities.
While some guests mention a lack of luxury and flair, the hotel is generally viewed as highly appropriate and convenient for business travel. The clear layout and business-friendly services enhance its suitability for professional visitors. However, some reviews note areas for improvement, such as service efficiency during peak times.
Overall, the Lyon Marriott Hotel Cité Internationale is valued for its convenience and functional amenities, making it a practical option for business stopovers and conference attendees.
Lyon Marriott Hotel Cité Internationale boasts a number of accessibility features that make it a viable option for guests with disabilities. Situated in close proximity to the beautiful Parc de la Tête d'Or and an amphitheater just a 3-minute walk away, the location is wonderfully convenient for leisure and relaxation. The hotel visibly prioritizes accessibility with features such as accessible facilities, handicap-friendly amenities and public spaces that allow easy movement for wheelchair users. Ramps and ADA-compliant components are also in place, ensuring that essential services and areas are reachable.
Specifically, the hotel offers accessible rooms and bathrooms designed for disabled guests, along with elevators that accommodate wheelchairs. However, a few drawbacks should be noted; there have been instances of broken elevators, a lack of reserved parking spots and heavy doors that could pose challenges. Despite these areas for improvement, the hotel generally provides a welcoming and accessible environment for those needing disability accommodations.
The Lyon Marriott Hotel Cité Internationale stands out for its convenient proximity to the local casino, making it an ideal choice for guests who enjoy gaming. The on-site casino and nearby casinos offer a fun and enjoyable experience with many patrons highlighting the ease of access and the short walking distance. The casino facilities have been praised for their quality, adding a notable entertainment option to the hotel's offerings.
The Lyon Marriott Hotel Cité Internationale is an ideal destination for honeymooners. The hotel offers a range of honeymoon amenities and specialized services that ensure a memorable experience. Guests particularly appreciated the romantic ambiance with some mentioning that their honeymoon experience was perfect and unforgettable. The honeymoon suite and special arrangements received positive feedback with surprises and upgrades adding to the delight of the stay. Ideal for those seeking a romantic getaway, this hotel delivers on its promise of exceptional honeymoon services.
The Lyon Marriott Hotel Cité Internationale offers a serene and romantic atmosphere ideal for couples seeking a cozy getaway. The hotel excels in creating a romantic ambiance with room decorations that can elevate special occasions, such as anniversaries, beyond expectations. Couples will find the setting perfect for a romantic vacation or a quiet weekend retreat.
The establishment boasts beautiful romantic settings with table arrangements by the window providing the ideal backdrop for a memorable dinner. Guests can enjoy breathtaking romantic views and corners throughout the property, enhancing the overall cozy and romantic feel. Whether it's a pleasant escape for a romantic trip or a more intimate couples retreat, this hotel ensures a delightful and amorous experience.
Lyon Marriott Hotel Cité Internationale is widely praised for its dog-friendly accommodations and services, making it an excellent choice for travelers with pets. The hotel provides dog-suitable rooms and pet-friendly amenities, ensuring a comfortable stay for both guests and their canine companions. The location is particularly favorable for dog walks, offering plenty of opportunities for outdoor activities.
Guests appreciate the welcoming attitude towards dogs with many noting that their pets were treated with kindness and allowed in most areas, including the restaurant. This flexibility enhances the overall experience, allowing guests to enjoy meals without leaving their furry friends behind.
Additionally, the staff is frequently mentioned as very friendly and accommodating, contributing to a pleasant stay. However, some guests have remarked on the additional pet fee, which can come as a surprise at check-out.
Overall, Lyon Marriott Hotel Cité Internationale is recommended for those traveling with dogs, offering a warm and accommodating environment for pets and their owners.
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Location
The proximity to several amenities, including restaurants, a cinema and a casino, adds to the convenience. Many guests appreciate the calm and tranquility of the location, which is both restful and somewhat chic, situated within the modern Cite Internationale complex. The hotel's positioning along the Rhône River offers scenic views and pleasant walking paths connecting to the city center.
Despite being slightly removed from the bustling center of Lyon, the peaceful environment and the ease of access to public transport make it a suitable choice for both business and leisure travelers. The nearby park, spacious rooms and seamless accessibility to conferences contribute significantly to the overall positive experience.
Breakfast
Guests appreciate the included breakfast and specifically commend the breakfast at the hotel's Zucca restaurant, where the variety and quality of dishes stand out. The staff's attentiveness and friendliness also contribute positively to the dining experience. The breakfast offerings cater to different tastes with many guests finding it generous and well-presented.
However, not all feedback is glowing. A few guests felt that certain items, like scrambled eggs and fruit, could be improved. Some noted that the breakfast was expensive for the quality provided and others found the breakfast room crowded and chaotic at peak times. Additionally, the breakfast service ending promptly at 10 am was a point of contention for those who wished for more flexible hours.
Overall, despite some criticisms regarding organization and specific food items, the breakfast at Lyon Marriott Hotel Cité Internationale is highly regarded for its variety, quality and generous portions.
Dinner
Despite this, there are several concerns raised by other guests, particularly about room service and overall dining quality. Some have mentioned that room service meals are expensive and of poor quality with reports of inedible pizzas and disappointing dishes. The restaurant's menu is often described as limited and unimaginative with the establishment closing early, which is inconvenient for business travelers.
The hotel bar receives mixed reviews; it boasts an excellent team and delightful cocktails but suffers from limited operating hours, closing on notable occasions such as December 25th and weekends, which has left some guests disappointed. Additionally, the bar has sometimes been the only available dining option, offering a modest menu of medium quality when the main restaurant is closed.
Noise issues and poor organization, particularly during busy events like New Year's Eve, have also been points of contention. Nonetheless, service at the hotel's dining facilities is frequently praised with many guests noting the friendly and helpful demeanor of the staff, contributing positively to the overall dining experience.
In summary, while the Lyon Marriott Hotel Cité Internationale has received acclaim for its restaurant Le Zucca and friendly service, areas for improvement include expanding the dining hours, enhancing the quality of room service and providing a more diverse and high-quality menu in the main restaurant and bar.
Rooms
The bathrooms are also appreciated for their generous space and functionality, often equipped with both showers and bathtubs. Guests value the soundproofing and blackout curtains which contribute to a restful stay. Views from the rooms, whether overlooking the river or the park, add to the overall pleasant experience.
However, some minor issues have been noted, such as the need for better room service and occasional maintenance regarding cleanliness and outdated features. The air conditioning and ventilation occasionally fail to function properly, affecting comfort levels. Despite these drawbacks, the hotel's rooms generally meet high standards of comfort and space, making it a well-regarded choice for travelers.
Beds
Cleanliness
However, some reviews point out issues, particularly with bathroom cleanliness. Complaints include dust under furniture, mold in showers and unsightly floors. Additionally, a few guests report instances of less thorough cleaning, such as dirty windows and balconies and noise from morning cleaning activities. Despite these occasional shortcomings, the overall impression is that the hotel maintains a good standard of cleanliness with many guests expressing satisfaction with their clean and comfortable accommodations and the attentive service provided.
Staff
Valet and baggage services receive high marks for their efficiency and friendliness, contributing to a seamless first impression. Housekeeping and room service are noted for their competence and responsiveness, maintaining high standards of hygiene and timely assistance. The bar and restaurant staff also garner compliments for their kindness and helpfulness, enhancing the overall dining experience.
Moreover, the concierge team, including members like Mme. Yasmine and Mr. Abdalah, are recognized for their exceptional service and helpful recommendations, making guests feel well-cared-for during their stay. The staff’s willingness to go above and beyond, including accommodating early check-ins and offering assistance at all hours, further cements their reputation for top-notch hospitality.
While most feedback is overwhelmingly positive, there are occasional remarks about isolated issues with staff, suggesting that consistency in service excellence is key. Nonetheless, the overall sentiment reflects a dedicated and professional team committed to providing an outstanding guest experience at Lyon Marriott Hotel Cité Internationale.
Wi-Fi
However, there are some criticisms regarding the WiFi quality. A few guests mentioned that the free connection was inadequate for their needs with issues such as instability and slow speeds. Complaints about limited site access and instances of WiFi not working properly were also noted. Additionally, there were comments about patchy service and very weak signals affecting the ability to watch TV or use internet services smoothly.
While most visitors found the WiFi service to be satisfactory, there were enough instances of poor performance that could impact those in need of consistent high-speed connections.
Gym
Parking
The cost of parking is noted to vary, typically around €17-€20 per night with some mentioning it feels slightly expensive. There have been occasional issues with the underground parking, such as flooding and communication problems. Additionally, the garage itself is reported to be somewhat tight and small, leading to occasional difficulties in maneuvering and locating parking spaces.
Overall, while the convenience and security of the hotel’s parking are appreciated, improvements in management and clarity of directions could enhance the guest experience.
EV charging stations
However, it's worth noting that the cost of electricity for charging has received mixed reviews. Several guests have mentioned that the charging fees can be quite high, which may be a consideration for those planning extended stays or booking multiple rooms. Despite the higher rates, some find the fees reasonable given the convenience.
Overall, the EV charging facilities at the Lyon Marriott Hotel Cité Internationale are a valuable amenity for electric car owners, offering ease of access and sufficient availability, though cost-conscious travelers should be aware of the potentially steep charges.
Family
Additionally, the hotel provides a range of amenities tailored for kids, such as extra beds on request and the option for kids to stay free. Families enjoyed features like the kids' room and the kids' club, though it should be noted that the club operates only on Sundays. Some reviewers mentioned that the setting and layout of the hotel could be more family-oriented with suggestions for further modifications in the suites to better meet family needs.
Despite occasional noise from children at breakfast, the overall consensus is that the hotel is conducive to a pleasant family stay. The staff's friendliness and attentiveness towards families and children, as well as their special touches, such as celebrating birthdays and providing a welcoming environment, further enhance the experience.
4 Star
Business
The hotel features functional business facilities, including well-equipped meeting rooms and a reliable business center, making it a solid choice for both business meetings and seminars. The Wi-Fi connection receives positive feedback for its dependability, which is crucial for business activities.
While some guests mention a lack of luxury and flair, the hotel is generally viewed as highly appropriate and convenient for business travel. The clear layout and business-friendly services enhance its suitability for professional visitors. However, some reviews note areas for improvement, such as service efficiency during peak times.
Overall, the Lyon Marriott Hotel Cité Internationale is valued for its convenience and functional amenities, making it a practical option for business stopovers and conference attendees.
Accessible
Specifically, the hotel offers accessible rooms and bathrooms designed for disabled guests, along with elevators that accommodate wheelchairs. However, a few drawbacks should be noted; there have been instances of broken elevators, a lack of reserved parking spots and heavy doors that could pose challenges. Despite these areas for improvement, the hotel generally provides a welcoming and accessible environment for those needing disability accommodations.
Casino
Honeymoon
Romantic
The establishment boasts beautiful romantic settings with table arrangements by the window providing the ideal backdrop for a memorable dinner. Guests can enjoy breathtaking romantic views and corners throughout the property, enhancing the overall cozy and romantic feel. Whether it's a pleasant escape for a romantic trip or a more intimate couples retreat, this hotel ensures a delightful and amorous experience.
Dog Friendly
Guests appreciate the welcoming attitude towards dogs with many noting that their pets were treated with kindness and allowed in most areas, including the restaurant. This flexibility enhances the overall experience, allowing guests to enjoy meals without leaving their furry friends behind.
Additionally, the staff is frequently mentioned as very friendly and accommodating, contributing to a pleasant stay. However, some guests have remarked on the additional pet fee, which can come as a surprise at check-out.
Overall, Lyon Marriott Hotel Cité Internationale is recommended for those traveling with dogs, offering a warm and accommodating environment for pets and their owners.
No, Lyon Marriott Hotel Cité Internationale doesn't have any pool.
No, a spa isn't available at Lyon Marriott Hotel Cité Internationale.
Yes, Lyon Marriott Hotel Cité Internationale welcomes dogs.
Yes, parking facilities are available at Lyon Marriott Hotel Cité Internationale.
Yes, Lyon Marriott Hotel Cité Internationale has a gym.
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