Novotel Lyon Centre-Confluence Bord de Saone
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Summary of reviewsNovotel Lyon Confluence is lauded for its prime location on the banks of the Saône River, seamlessly integrated into a modern shopping center brimming with dining and retail options. Its strategic placement near public transport and major highways makes navigating Lyon a breeze, catering to stopover guests and extended stays alike. Guests appreciate the modern Confluence neighborhood, rich with cultural attractions and unique architecture, offering a tranquil yet vibrant urban experience. The hotel's convenient secure parking and proximity to the A6/A7 highways add to its appeal, particularly for those en route to other destinations.
The breakfast buffet receives high praise for its extensive, high-quality offerings, catering to various dietary needs with local products and fresh juices. Guests commend the generous, hearty breakfast and the option to dine on a scenic terrace. Despite occasional complaints about crowded dining areas and the cost, the breakfast remains a highlight for many.
Dinner experiences are mixed with the stylish bar and river views praised, but the menu variety and food quality often falling short. Some guests enjoyed their meals and found the service friendly, though issues with cleanliness and high prices were noted. The alternative dining options in the shopping center provide a welcome respite for those dissatisfied with the hotel's restaurant.
The rooms at Novotel Lyon Confluence are praised for their spaciousness, cleanliness and modern, well-equipped interiors. With comfortable beds, effective soundproofing and beautiful views, the rooms cater well to both business and leisure travelers. Some minor issues with air conditioning and occasional maintenance problems were mentioned but didn't overshadow the overall positive feedback.
Cleanliness is generally well-maintained with guests frequently highlighting the tidy and sparkling rooms. However, some inconsistencies in cleaning standards, particularly in common areas, were noted, suggesting room for improvement.
The hotel staff garners high marks for their exceptional friendliness, professionalism and helpfulness. Guests appreciate the team's efficiency and welcoming attitude, making their stay more enjoyable. Despite a few isolated complaints, the staff's overall performance is a significant positive aspect of the hotel.
WiFi at the hotel is reliable and fast with strong connectivity praised by many guests. The free internet access is an added benefit, although occasional issues with connectivity were mentioned.
The gym, while small, offers a functional workout space with various equipment. Guests find it adequate and convenient, though better heat management would enhance the experience.
Parking at Novotel Lyon Confluence is secure and convenient with well-guarded underground options. Despite some occasional difficulties finding spots, the reasonable pricing and overall ease of access are appreciated.
The presence of EV charging stations in the nearby public parking area is seen as a positive feature, although improvements in functionality and dedicated hotel charging points would be beneficial.
For families, the hotel excels with spacious rooms, children's play areas and family-friendly amenities. The safe, secure environment and thoughtful breakfast options contribute to an enjoyable stay for guests of all ages, despite some areas needing better interaction between staff and children.
In summary, Novotel Lyon Confluence impresses with its excellent location, modern comforts and attentive staff, making it a solid choice for business travelers, families and those on layovers seeking convenience and quality in Lyon.
Categories
The breakfast buffet receives high praise for its extensive, high-quality offerings, catering to various dietary needs with local products and fresh juices. Guests commend the generous, hearty breakfast and the option to dine on a scenic terrace. Despite occasional complaints about crowded dining areas and the cost, the breakfast remains a highlight for many.
Dinner experiences are mixed with the stylish bar and river views praised, but the menu variety and food quality often falling short. Some guests enjoyed their meals and found the service friendly, though issues with cleanliness and high prices were noted. The alternative dining options in the shopping center provide a welcome respite for those dissatisfied with the hotel's restaurant.
The rooms at Novotel Lyon Confluence are praised for their spaciousness, cleanliness and modern, well-equipped interiors. With comfortable beds, effective soundproofing and beautiful views, the rooms cater well to both business and leisure travelers. Some minor issues with air conditioning and occasional maintenance problems were mentioned but didn't overshadow the overall positive feedback.
Cleanliness is generally well-maintained with guests frequently highlighting the tidy and sparkling rooms. However, some inconsistencies in cleaning standards, particularly in common areas, were noted, suggesting room for improvement.
The hotel staff garners high marks for their exceptional friendliness, professionalism and helpfulness. Guests appreciate the team's efficiency and welcoming attitude, making their stay more enjoyable. Despite a few isolated complaints, the staff's overall performance is a significant positive aspect of the hotel.
WiFi at the hotel is reliable and fast with strong connectivity praised by many guests. The free internet access is an added benefit, although occasional issues with connectivity were mentioned.
The gym, while small, offers a functional workout space with various equipment. Guests find it adequate and convenient, though better heat management would enhance the experience.
Parking at Novotel Lyon Confluence is secure and convenient with well-guarded underground options. Despite some occasional difficulties finding spots, the reasonable pricing and overall ease of access are appreciated.
The presence of EV charging stations in the nearby public parking area is seen as a positive feature, although improvements in functionality and dedicated hotel charging points would be beneficial.
For families, the hotel excels with spacious rooms, children's play areas and family-friendly amenities. The safe, secure environment and thoughtful breakfast options contribute to an enjoyable stay for guests of all ages, despite some areas needing better interaction between staff and children.
In summary, Novotel Lyon Confluence impresses with its excellent location, modern comforts and attentive staff, making it a solid choice for business travelers, families and those on layovers seeking convenience and quality in Lyon.
Hotel Taking Steps Towards Sustainability
Part of the Accor group, which implements the global sustainable development program Planet 21, focusing on areas like waste, water, energy, and local development.
Family Friendly Hotel
Features board games, a children's menu, and a play area. The restaurant has a side room with a table tennis table and games, allowing kids to play without disturbing other guests.
Business Hotel
This Novotel offers a modern setting ideal for business, featuring 6 meeting rooms. It provides direct access to the Confluence shopping mall and a Gourmet Bar with a panoramic terrace.
Hotel with Parking
This hotel offers on-site parking. Its location near the Saône River and the Confluence district provides easy access to various attractions.
EV charging stations
Hotel with Gym
Novotel Lyon Centre-Confluence Bord de Saone features a fitness area. It is well-located and suitable for fitness-conscious travelers.
Hotel with EV Charging Stations
This Novotel hotel is listed as having EV charging stations available for guests, offering a convenient amenity for those staying in the Confluence area with electric vehicles.
4-Star Hotel
Located on the banks of the Saône River, this hotel offers panoramic river views and a convenient location near the Confluence shopping center. It features a terrace and a bar, providing opportunities for relaxation and enjoyment. The hotel is well-suited for both leisure and business travelers.
Hotel for Honeymoon
Dog Friendly Hotel
Romantic Hotel
Accessible Hotel
Guest Reviews
Nestled on the banks of the Saône River, the Novotel Lyon Confluence offers an enviable location with an abundance of conveniences at its doorstep. Integrated into a spacious, modern shopping center, guests have immediate access to a variety of restaurants, shops and even a terrace overlooking the serene river. This excellent placement makes it an ideal hotel for both short stopovers and extended city trips.
The hotel's proximity to public transport and major highways ensures easy access to all parts of Lyon. Just a short tram ride or a pleasant boat trip away, guests can reach the old town or key attractions such as Bellecour Square, Notre-Dame de Fourvière and the Saint-Jean quarter. A nearby tram stop and good road connections make moving around the city, whether by car or bus, straightforward and hassle-free.
Despite being slightly removed from the busy city center—approximately a 15-minute drive or a scenic 40-minute walk—the hotel's location in the modern Confluence neighborhood is a major draw. The area is replete with cultural attractions, including the Confluence Museum and is known for its blend of old and new architecture, providing a unique urban experience right by the water.
For those passing through Lyon en route to other destinations, the Novotel Lyon Confluence offers perfect convenience and comfort. Its strategic position near the A6/A7 highways makes it an excellent choice for travelers heading towards southern France or other European routes. Additionally, the hotel features secure parking and inviting facilities, ensuring a restful stay.
Overall, the Novotel Lyon Confluence stands out for its perfect blend of accessibility, modern comforts and vibrant surroundings. Whether visiting for business, leisure or just a layover, guests will enjoy its superb location and the multitude of activities and amenities just steps away.
The breakfast experience at Novotel Lyon Confluence receives largely positive feedback from guests with many highlighting the wide selection and variety of options available, including local products and fresh juices. Numerous guests describe the breakfast as excellent, delicious and rich with phrases such as "top breakfast," "superb," and "very complete" frequently mentioned. The breakfast buffet is particularly noted for its extensive and diverse offerings, catering to various dietary needs including gluten-free options.
Guests appreciate the quality and quantity of the breakfast, often referring to it as generous, hearty and bountiful. The friendly service and the opportunity to enjoy breakfast on a terrace overlooking scenic views add to the memorable dining experience. Children's breakfast is also praised for being complimentary and varied, making it family-friendly.
However, there are some criticisms. Several guests find the breakfast area too small and crowded, which affects the overall dining experience. The high cost of breakfast is a common complaint with some feeling it does not match the service or variety provided. A few reviews mentioned that certain items, such as eggs and bacon and pastries, did not meet their expectations.
Despite these downsides, the general consensus is that the breakfast at Novotel Lyon Confluence is a highlight with its diverse and high-quality offerings making it a satisfying start to the day for many guests.
The dinner experience at Novotel Lyon Confluence has garnered mixed reviews from guests. While the restaurant's location overlooking the Saône and its stylish bar area received praise, many were just as vocal about the shortcomings. The menu offered in the evening often lacked variety and left diners unenthusiastic with some describing it as overpriced and subpar. However, there were a few redemption points, such as friendly and efficient service from some staff members and an enjoyable setting, particularly on the terrace. The environment, unfortunately, did not always match the service with reports of unclean areas and tables placed too closely together during breakfast.
The food quality varied significantly with some guests enjoying their meals while others returned dishes that were poorly prepared or arrived with burnt sauces. Pricing was frequently deemed excessive, adding to the guests' dissatisfaction. There were multiple comments about the restaurant being closed early or booked for private events without notice, which led to inconvenience.
Additionally, dog owners faced a hefty surcharge for bringing their pets. On a positive note, some found the breakfast and bar service to be commendable and the location in a shopping center provided alternative dining options. Overall, while there are elements of the restaurant that stand out for the right reasons, Novotel Lyon Confluence could benefit from more consistent food quality, better menu diversity and improved cleanliness and service standards.
Novotel Lyon Confluence offers modern and comfortable accommodations ideal for both business and leisure travelers. A major highlight of the rooms is their spaciousness with many guests praising the large, well-furnished spaces. Cleanliness is generally well-maintained with rooms frequently described as clean, tidy and sparkling. The contemporary architecture and thoughtfully designed interiors add to the aesthetic appeal, complemented by beautiful views of the Saône River or cityscape from certain rooms.
Rooms come well-equipped with amenities such as comfortable beds, large TV screens, efficient air conditioning and practical bathrooms. Soundproofing is effective in many rooms, ensuring a quiet and restful stay. Executive and superior rooms offer even more space and additional features like large bathtubs and stunning river views, enhancing the guest experience.
However, some areas need improvement, such as the air conditioning system which has been noted to occasionally malfunction, making the rooms uncomfortably warm. A few incidences of cleanliness not meeting expectations and minor maintenance issues like peeling paint or faulty mini-fridges were also reported.
Overall, Novotel Lyon Confluence delivers on comfort and modernity, making it a solid choice for travelers seeking a reliable and pleasant stay in Lyon.
At Novotel Lyon Confluence, the beds generally received praise for their comfort and quality. Many guests were pleased with the "excellent beds" and "top bedding," noting that the beds and pillows were comfortable. Some emphasized that the beds were very comfortable, spacious and conducive to a good night's sleep. However, there were mixed reviews regarding the firmness of the mattresses—some found the beds too firm, while others found them too soft with a few mentioning that the mattresses were uncomfortable or of poor quality. Despite these discrepancies, the majority of feedback highlights that the bedding and mattresses provided a satisfactory level of comfort. Cleanliness of the beds was another point of appreciation, although there were occasional complaints about dirty bedsheets. Overall, the bedding at Novotel Lyon Confluence seems to leave a positive impression on most guests, contributing to a pleasant stay.
The reviews for Novotel Lyon Confluence highlight a mixed response regarding the cleanliness of the hotel. On the positive side, many guests praised the hotel's rooms as clean, spacious and modern, noting that the hotel itself is very clean with tidy and welcoming rooms. Cleanliness was frequently mentioned as a standout feature with some guests describing the rooms as exceptionally clean and the facilities well-maintained. Many also commented on the overall cleanliness and appealing modern design of the hotel.
However, there were notable criticisms. Several reviews pointed out issues such as dirty cups, poorly cleaned toilets, mold in the showers and dusty rooms. Common areas like hallways and the terrace bar also received complaints about cleanliness, as did the breakfast room and dining area. Some guests mentioned specific shortcomings such as worn-out towels, stained sheets and greasy marks. There were also repeated remarks about the bathrooms requiring better cleaning and updates.
In summary, while the Novotel Lyon Confluence is generally regarded as clean and modern with spacious rooms, there are recurring concerns about inconsistent cleaning standards and maintenance which negatively impacted some guests' experiences.
The reviews for Novotel Lyon Confluence paint a highly favorable picture of the hotel's staff. Guests frequently highlight the team's exceptional friendliness and welcoming attitude. Many noted that the staff were not only polite and courteous but also went above and beyond to be helpful and accommodating. The check-in and reception teams received particular praise for their warm greetings and efficiency, while the restaurant and breakfast staff were also commended for their attentive service.
Several guests appreciated the staff's knowledge and capability in addressing customer needs with specific mentions of the night guard and certain reception personnel for their exemplary service. Despite a few isolated complaints about unprofessionalism and reception inefficiencies, the overwhelming sentiment describes a highly professional, kind and supportive staff.
Furthermore, the staff's ability to remain attentive and responsive even under pressure was noted, contributing to an overall positive experience for many visitors. Overall, guests repeatedly referred to the team as top-notch, friendly, helpful and professional, making the Novotel Lyon Confluence a welcoming and accommodating place to stay.
At Novotel Lyon Confluence, guests generally have a positive experience with the hotel's WiFi. The WiFi is described as good, reliable and secure with a strong signal and excellent connection. Many guests appreciate the fast and stable internet, noting the high speed and good bandwidth. Free Wi-Fi access is also a notable benefit. Although there are a few mentions of the WiFi not working properly at times or needing improvement, the majority consensus highlights the good to excellent internet connectivity available throughout the hotel.
Novotel Lyon Confluence features a gym that, while small and occasionally described as too tiny, offers a functional and sometimes even great workout space for guests. The fitness area includes weights, cardio equipment, treadmills and weight machines, making it a versatile spot for various exercise routines. Despite its compact size, the gym is considered adequate and convenient, contributing positively to the overall hotel experience. The accessibility of the gym adds to the ease of staying at the hotel, providing a professional yet informal environment for fitness enthusiasts. However, there are occasional remarks about the need for better heat management in the gym.
The Novotel Lyon Confluence offers a wide range of parking options that guests generally find to be secure and convenient. The hotel provides underground secured parking, including a private and fenced garage, ensuring the safety of vehicles. Many reviews highlight the parking facilities as superb with some noting the added convenience of direct access from the parking area to the hotel and the adjoining shopping center.
Parking is available 24/7, well-guarded often with video surveillance and several mentions indicate that it is easy to find and access. The pricing for parking is reasonable, typically around €10-€12 per day, which is considered fair by most guests, especially given the security and convenience offered.
However, a few guests noted that parking spaces are somewhat limited relative to the size of the hotel, leading to occasional difficulty in finding an available spot. Despite this, the availability of adjacent parking garages with similar fees often mitigates this issue.
Overall, guests appreciate the secure, easily accessible parking provided by Novotel Lyon Confluence, enhancing their stay with added peace of mind and convenience.
Novotel Lyon Confluence has provided EV charging stations, a service appreciated by many guests. However, the availability of these charging points presents some limitations. While there are charging stations in the Confluence shopping center parking lot, the hotel’s dedicated parking area lacks these facilities. This arrangement means guests must use the public parking area for vehicle charging, which some found to be not optimal. Certain reviews noted that the EV charging infrastructure could benefit from improved functionality. Despite these minor issues, the presence of electric charging stations nearby is seen as a positive and convenient feature for those traveling with electric vehicles.
Novotel Lyon Confluence shines as an excellent choice for family travel, offering a well-arranged, clean and harmonious atmosphere that caters to all ages. The hotel's standout feature is its array of family-friendly amenities, including spacious family rooms and suites that comfortably accommodate groups of various sizes. Notably, some family rooms come with two toilets, adding convenience for larger families.
The hotel provides several dedicated children's areas such as a kids' corner, play area and even games and crafts stations, ensuring that young guests are entertained throughout their stay. A delightful climbing wall and rocking horse at the counter add extra fun. Parents can take comfort in the safe and secure environment, allowing children to play freely without disturbing other guests.
Families are also treated to practical conveniences like direct access to a nearby shopping center, ideal for any last-minute needs or entertainment options. The child-friendly buffet breakfast, complete with thoughtful touches like gluten-free options, contributes to the overall pleasant experience.
Despite these positives, some concerns have been raised regarding the interaction between staff and children, indicating a potential area for improvement. Additionally, while the hotel excels in providing family-oriented spaces and comfortable rooms, the variety of activities specifically geared towards children could be broadened.
Overall, Novotel Lyon Confluence is highly recommended for family stays, offering a welcoming and practical environment that makes it a top choice for family vacations and weekend getaways.
Located in a central and quiet area, Novotel Lyon Confluence is often mentioned as a modern and luxurious establishment, especially in terms of its overall ambiance. The hotel is considered comfortable and, some argue, offers a good value for money proposition.
However, opinions on its four-star rating are notably mixed. There are instances where guests found the hotel deserving of its four-star classification, highlighting its luxurious feel and quality service. Yet, several reviews point out multiple areas where the hotel falls short of four-star standards. These recurring issues include cleanliness concerns, such as unclean rooms, stains on carpets and candy found on floors. Hygiene and housekeeping evidently need attention to meet the expectations for a four-star establishment.
The breakfast service also garnered criticism with descriptions ranging from basic to shameful for a hotel of this rating. Additionally, some guests reported that the extra beds were of very poor quality and the staff was perceived as unfriendly and inefficient.
Overall, while some guests had a satisfying experience and felt the hotel reached the four-star benchmark, many others felt that the services and facilities didn’t live up to the rating, leaving the impression that Novotel Lyon Confluence falls short of its claimed four-star status.
Novotel Lyon Confluence stands out as a prime choice for business travelers, offering a range of facilities and services specially tailored for their needs. The hotel excels in providing business-friendly amenities, including highly efficient business centers and well-equipped meeting rooms, making it an ideal setting for conferences, seminars and events. Business travelers can benefit from the hotel's modern, clean design and large work rooms equipped with all necessary amenities, ensuring a productive stay.
The strategic location of the hotel is another asset, providing easy access for business engagements. Additionally, the on-site shop connected to the hotel and the availability of power sockets enhance convenience for business purposes. Guests frequently commend the courteous reception desk and the good cell reception, contributing to a seamless business experience.
Despite some feedback on the need for improvement in certain business services, the overall efficiency of the business facilities and the sound insulation of conference rooms receive positive remarks. The hotel's decor, ambiance and futuristic design elements add to the professional atmosphere, making it suitable for both short business stays and longer trips.
In essence, Novotel Lyon Confluence offers good value for money with its comprehensive business amenities, favorable location and a business-friendly environment, consistently recommended by business travelers.
Novotel Lyon Confluence excels in accessibility for guests with disabilities, receiving consistent praise for its ease of access. The hotel is conveniently located with direct access from major highways and close proximity to a tram stop, making it easily reachable for all travelers. The reception, rooms and amenities, including a wheelchair-accessible room and appropriately designed bathrooms with accessible mirrors, cater well to those with mobility needs. Guests highlight the hotel’s ample, although sometimes tight, parking spaces, complete with disabled parking and EV charging points.
The hotel’s location within a shopping center adds to its convenience, providing direct routes to essential amenities, public transportation and connections to the old town. The modern, clean facilities, child- and baby-friendly environment and attentive service enhance the comfort of the stay.
Though the elevators are noted to be unintuitive and the entrance a bit difficult to find, these small issues don’t overshadow the extensive accessibility features. Overall, Novotel Lyon Confluence stands out as a highly accessible, convenient and well-equipped hotel for travelers with disabilities.
Novotel Lyon Confluence is an ideal destination for honeymooners seeking a perfect blend of romantic ambiance and delightful amenities. The hotel offers specially designed honeymoon suites, providing a charming and romantic setting for newlyweds. With its soothing riverside atmosphere, it creates a unique backdrop for a memorable honeymoon stay.
Guests appreciate the calmness of the hotel, making it a tranquil haven ideal for couples. The location and amenities are tailored to ensure a great honeymoon experience, enhanced by special packages designed specifically for honeymooners. From the honeymoon views to the well-suited honeymoon rooms, the hotel covers every detail for a romantic escape.
Overall, Novotel Lyon Confluence is a highly recommended destination for those celebrating their honeymoon, providing everything needed for a delightful and memorable start to married life.
Novotel Lyon Confluence appears to be a stellar choice for those seeking a romantic escape. The hotel offers a rooftop bar and a soothing riverside setting that enhance its couple-friendly atmosphere. Guests frequently highlight the romantic ambiance with many mentioning the beautiful views of the Saône from the restaurant and their rooms. The romantic decor and superior rooms with bathtubs contribute to a cozy, intimate experience. The addition of sparkling wine upon arrival and delicious meals set in a romantic atmosphere further augment the charm. Whether it's for a romantic night, a getaway or a longer stay, the hotel's amenities and setting are repeatedly praised for their romance. Throughout, the hotel maintains an aura of love and beauty, making it an ideal spot for couples looking to retreat and relax.
Novotel Lyon Confluence warmly welcomes guests with dogs, offering a pet-friendly environment that ensures both the pets and their owners have a comfortable stay. The hotel allows dogs and has provisions for their accommodation, making it a convenient choice for pet owners.
Many guests appreciated the dog-friendly facilities, noting the ease of walking their dogs in the vicinity. The reasonable pet charges were also highlighted as a positive aspect. Overall, Novotel Lyon Confluence stands out as a dog-friendly hotel, providing essential services and amenities to cater to the needs of guests traveling with their furry companions.
Location Show Map
Location
The hotel's proximity to public transport and major highways ensures easy access to all parts of Lyon. Just a short tram ride or a pleasant boat trip away, guests can reach the old town or key attractions such as Bellecour Square, Notre-Dame de Fourvière and the Saint-Jean quarter. A nearby tram stop and good road connections make moving around the city, whether by car or bus, straightforward and hassle-free.
Despite being slightly removed from the busy city center—approximately a 15-minute drive or a scenic 40-minute walk—the hotel's location in the modern Confluence neighborhood is a major draw. The area is replete with cultural attractions, including the Confluence Museum and is known for its blend of old and new architecture, providing a unique urban experience right by the water.
For those passing through Lyon en route to other destinations, the Novotel Lyon Confluence offers perfect convenience and comfort. Its strategic position near the A6/A7 highways makes it an excellent choice for travelers heading towards southern France or other European routes. Additionally, the hotel features secure parking and inviting facilities, ensuring a restful stay.
Overall, the Novotel Lyon Confluence stands out for its perfect blend of accessibility, modern comforts and vibrant surroundings. Whether visiting for business, leisure or just a layover, guests will enjoy its superb location and the multitude of activities and amenities just steps away.
Breakfast
Guests appreciate the quality and quantity of the breakfast, often referring to it as generous, hearty and bountiful. The friendly service and the opportunity to enjoy breakfast on a terrace overlooking scenic views add to the memorable dining experience. Children's breakfast is also praised for being complimentary and varied, making it family-friendly.
However, there are some criticisms. Several guests find the breakfast area too small and crowded, which affects the overall dining experience. The high cost of breakfast is a common complaint with some feeling it does not match the service or variety provided. A few reviews mentioned that certain items, such as eggs and bacon and pastries, did not meet their expectations.
Despite these downsides, the general consensus is that the breakfast at Novotel Lyon Confluence is a highlight with its diverse and high-quality offerings making it a satisfying start to the day for many guests.
Dinner
The food quality varied significantly with some guests enjoying their meals while others returned dishes that were poorly prepared or arrived with burnt sauces. Pricing was frequently deemed excessive, adding to the guests' dissatisfaction. There were multiple comments about the restaurant being closed early or booked for private events without notice, which led to inconvenience.
Additionally, dog owners faced a hefty surcharge for bringing their pets. On a positive note, some found the breakfast and bar service to be commendable and the location in a shopping center provided alternative dining options. Overall, while there are elements of the restaurant that stand out for the right reasons, Novotel Lyon Confluence could benefit from more consistent food quality, better menu diversity and improved cleanliness and service standards.
Rooms
Rooms come well-equipped with amenities such as comfortable beds, large TV screens, efficient air conditioning and practical bathrooms. Soundproofing is effective in many rooms, ensuring a quiet and restful stay. Executive and superior rooms offer even more space and additional features like large bathtubs and stunning river views, enhancing the guest experience.
However, some areas need improvement, such as the air conditioning system which has been noted to occasionally malfunction, making the rooms uncomfortably warm. A few incidences of cleanliness not meeting expectations and minor maintenance issues like peeling paint or faulty mini-fridges were also reported.
Overall, Novotel Lyon Confluence delivers on comfort and modernity, making it a solid choice for travelers seeking a reliable and pleasant stay in Lyon.
Beds
Cleanliness
However, there were notable criticisms. Several reviews pointed out issues such as dirty cups, poorly cleaned toilets, mold in the showers and dusty rooms. Common areas like hallways and the terrace bar also received complaints about cleanliness, as did the breakfast room and dining area. Some guests mentioned specific shortcomings such as worn-out towels, stained sheets and greasy marks. There were also repeated remarks about the bathrooms requiring better cleaning and updates.
In summary, while the Novotel Lyon Confluence is generally regarded as clean and modern with spacious rooms, there are recurring concerns about inconsistent cleaning standards and maintenance which negatively impacted some guests' experiences.
Staff
Several guests appreciated the staff's knowledge and capability in addressing customer needs with specific mentions of the night guard and certain reception personnel for their exemplary service. Despite a few isolated complaints about unprofessionalism and reception inefficiencies, the overwhelming sentiment describes a highly professional, kind and supportive staff.
Furthermore, the staff's ability to remain attentive and responsive even under pressure was noted, contributing to an overall positive experience for many visitors. Overall, guests repeatedly referred to the team as top-notch, friendly, helpful and professional, making the Novotel Lyon Confluence a welcoming and accommodating place to stay.
Wi-Fi
Gym
Parking
Parking is available 24/7, well-guarded often with video surveillance and several mentions indicate that it is easy to find and access. The pricing for parking is reasonable, typically around €10-€12 per day, which is considered fair by most guests, especially given the security and convenience offered.
However, a few guests noted that parking spaces are somewhat limited relative to the size of the hotel, leading to occasional difficulty in finding an available spot. Despite this, the availability of adjacent parking garages with similar fees often mitigates this issue.
Overall, guests appreciate the secure, easily accessible parking provided by Novotel Lyon Confluence, enhancing their stay with added peace of mind and convenience.
EV charging stations
Family
The hotel provides several dedicated children's areas such as a kids' corner, play area and even games and crafts stations, ensuring that young guests are entertained throughout their stay. A delightful climbing wall and rocking horse at the counter add extra fun. Parents can take comfort in the safe and secure environment, allowing children to play freely without disturbing other guests.
Families are also treated to practical conveniences like direct access to a nearby shopping center, ideal for any last-minute needs or entertainment options. The child-friendly buffet breakfast, complete with thoughtful touches like gluten-free options, contributes to the overall pleasant experience.
Despite these positives, some concerns have been raised regarding the interaction between staff and children, indicating a potential area for improvement. Additionally, while the hotel excels in providing family-oriented spaces and comfortable rooms, the variety of activities specifically geared towards children could be broadened.
Overall, Novotel Lyon Confluence is highly recommended for family stays, offering a welcoming and practical environment that makes it a top choice for family vacations and weekend getaways.
4 Star
However, opinions on its four-star rating are notably mixed. There are instances where guests found the hotel deserving of its four-star classification, highlighting its luxurious feel and quality service. Yet, several reviews point out multiple areas where the hotel falls short of four-star standards. These recurring issues include cleanliness concerns, such as unclean rooms, stains on carpets and candy found on floors. Hygiene and housekeeping evidently need attention to meet the expectations for a four-star establishment.
The breakfast service also garnered criticism with descriptions ranging from basic to shameful for a hotel of this rating. Additionally, some guests reported that the extra beds were of very poor quality and the staff was perceived as unfriendly and inefficient.
Overall, while some guests had a satisfying experience and felt the hotel reached the four-star benchmark, many others felt that the services and facilities didn’t live up to the rating, leaving the impression that Novotel Lyon Confluence falls short of its claimed four-star status.
Business
The strategic location of the hotel is another asset, providing easy access for business engagements. Additionally, the on-site shop connected to the hotel and the availability of power sockets enhance convenience for business purposes. Guests frequently commend the courteous reception desk and the good cell reception, contributing to a seamless business experience.
Despite some feedback on the need for improvement in certain business services, the overall efficiency of the business facilities and the sound insulation of conference rooms receive positive remarks. The hotel's decor, ambiance and futuristic design elements add to the professional atmosphere, making it suitable for both short business stays and longer trips.
In essence, Novotel Lyon Confluence offers good value for money with its comprehensive business amenities, favorable location and a business-friendly environment, consistently recommended by business travelers.
Accessible
The hotel’s location within a shopping center adds to its convenience, providing direct routes to essential amenities, public transportation and connections to the old town. The modern, clean facilities, child- and baby-friendly environment and attentive service enhance the comfort of the stay.
Though the elevators are noted to be unintuitive and the entrance a bit difficult to find, these small issues don’t overshadow the extensive accessibility features. Overall, Novotel Lyon Confluence stands out as a highly accessible, convenient and well-equipped hotel for travelers with disabilities.
Honeymoon
Guests appreciate the calmness of the hotel, making it a tranquil haven ideal for couples. The location and amenities are tailored to ensure a great honeymoon experience, enhanced by special packages designed specifically for honeymooners. From the honeymoon views to the well-suited honeymoon rooms, the hotel covers every detail for a romantic escape.
Overall, Novotel Lyon Confluence is a highly recommended destination for those celebrating their honeymoon, providing everything needed for a delightful and memorable start to married life.
Romantic
Dog Friendly
Many guests appreciated the dog-friendly facilities, noting the ease of walking their dogs in the vicinity. The reasonable pet charges were also highlighted as a positive aspect. Overall, Novotel Lyon Confluence stands out as a dog-friendly hotel, providing essential services and amenities to cater to the needs of guests traveling with their furry companions.
No, Novotel Lyon Centre-Confluence Bord de Saone doesn't have any pool.
No, a spa isn't available at Novotel Lyon Centre-Confluence Bord de Saone.
Yes, Novotel Lyon Centre-Confluence Bord de Saone welcomes dogs.
Yes, parking facilities are available at Novotel Lyon Centre-Confluence Bord de Saone.
Yes, Novotel Lyon Centre-Confluence Bord de Saone has a gym.
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