Mercure Lyon Centre - Gare Part Dieu
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Summary of reviewsThe Mercure Lyon Centre - Gare Part Dieu receives consistent praise for its exceptional location, being steps away from the Lyon Part Dieu train station and close to various transport options, shopping centers, restaurants and cafes. Despite the bustling surroundings, the hotel maintains a peaceful atmosphere suitable for both relaxation and business needs.
Guests find the rooms to be spacious, clean, well-equipped and modern with appealing decor that enhances comfort. High-quality bedding, effective soundproofing and well-maintained amenities, such as separate toilets and bathrooms and a mini-fridge, further contribute to a pleasant stay. However, some visitors did mention occasional issues with room temperature.
The hotel's breakfast gets high marks for its variety, quality and extended hours. Guests appreciate both sweet and savory options, gluten-free pastries and provisions catering to dietary needs. While some felt it was overpriced, the overall sentiment is that it provides a generous and tasty start to the day. Dinner experiences are generally positive with quality dining and excellent service, although a few felt the menu could be more extensive.
Cleanliness throughout the hotel is exceptional with frequent commendations for both the rooms and public areas. Daily cleaning routines and attentive housekeeping ensure that the property remains spotless, further enhancing comfort and tranquility.
The staff at Mercure Lyon Centre - Gare Part Dieu are frequently applauded for their friendliness, professionalism and attentiveness. Reception, bar and restaurant personnel are noted for their dedication to service, making guests feel welcomed and valued.
For those traveling with families, the hotel offers a family-friendly atmosphere with spacious rooms, child-oriented amenities and thoughtful touches like small gifts and coloring kits. Although there were minor issues with the comfort of children's beds and expired candy, the overall experience is highly praised.
The free WiFi is generally reliable and fast, adequate for business and leisure needs, despite occasional connectivity issues. Additionally, the hotel provides convenient underground parking with discounts for guests, though space can be limited and sometimes challenging to navigate.
Comfortable beds stand out as a key feature with guests frequently highlighting their size, softness and cleanliness, contributing to a restful sleep experience.
As a well-located four-star hotel, the Mercure Lyon Centre - Gare Part Dieu meets many expectations with its high-quality service, though some travelers noted the absence of certain amenities typically expected of a four-star property. Nonetheless, the hotel remains a preferred choice for its strategic location, clean and comfortable rooms, exceptional staff and family-friendly offerings.
Categories
Guests find the rooms to be spacious, clean, well-equipped and modern with appealing decor that enhances comfort. High-quality bedding, effective soundproofing and well-maintained amenities, such as separate toilets and bathrooms and a mini-fridge, further contribute to a pleasant stay. However, some visitors did mention occasional issues with room temperature.
The hotel's breakfast gets high marks for its variety, quality and extended hours. Guests appreciate both sweet and savory options, gluten-free pastries and provisions catering to dietary needs. While some felt it was overpriced, the overall sentiment is that it provides a generous and tasty start to the day. Dinner experiences are generally positive with quality dining and excellent service, although a few felt the menu could be more extensive.
Cleanliness throughout the hotel is exceptional with frequent commendations for both the rooms and public areas. Daily cleaning routines and attentive housekeeping ensure that the property remains spotless, further enhancing comfort and tranquility.
The staff at Mercure Lyon Centre - Gare Part Dieu are frequently applauded for their friendliness, professionalism and attentiveness. Reception, bar and restaurant personnel are noted for their dedication to service, making guests feel welcomed and valued.
For those traveling with families, the hotel offers a family-friendly atmosphere with spacious rooms, child-oriented amenities and thoughtful touches like small gifts and coloring kits. Although there were minor issues with the comfort of children's beds and expired candy, the overall experience is highly praised.
The free WiFi is generally reliable and fast, adequate for business and leisure needs, despite occasional connectivity issues. Additionally, the hotel provides convenient underground parking with discounts for guests, though space can be limited and sometimes challenging to navigate.
Comfortable beds stand out as a key feature with guests frequently highlighting their size, softness and cleanliness, contributing to a restful sleep experience.
As a well-located four-star hotel, the Mercure Lyon Centre - Gare Part Dieu meets many expectations with its high-quality service, though some travelers noted the absence of certain amenities typically expected of a four-star property. Nonetheless, the hotel remains a preferred choice for its strategic location, clean and comfortable rooms, exceptional staff and family-friendly offerings.
Business Hotel
This Mercure hotel is conveniently located near the Gare Part Dieu train station. It provides meeting rooms and facilities for business travelers.
Accessible Hotel
All rooms in this hotel are accessible by a lift, and it provides facilities specifically for disabled guests. The hotel features toilets and bathrooms designed for disabled individuals, ensuring wheelchair access throughout the property.
Hotel with EV Charging Stations
An electric vehicle charging station is available in the hotel's parking facilities, providing a convenient charging option for guests staying near the Part Dieu station.
4-Star Hotel
This hotel is conveniently located near the Part Dieu train station, making it ideal for travelers. It offers comfortable accommodations and easy access to Lyon's attractions. The hotel features a restaurant and modern amenities.
Luxury Hotel
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
EV charging stations
Guest Reviews
The Mercure Lyon Centre - Gare Part Dieu is consistently praised for its exceptional location, making it an ideal choice for travelers. The hotel's proximity to Lyon Part Dieu train station is a standout feature, often described as just steps away or a mere minute's walk. This strategic placement offers seamless access to a variety of transportation options, including trams, buses, the Rhône Express line to Saint Exupéry airport and metro services, ensuring convenient travel within Lyon and beyond.
The central setting of the hotel also positions guests near key amenities such as shopping centers with the large La Part Dieu mall just a short walk away. Numerous restaurants and cafes in the vicinity provide ample dining options within a two-minute stroll. Despite its bustling surroundings, the hotel maintains a peaceful atmosphere, perfect for both relaxation and business needs.
Rooms are often mentioned to be clean, spacious and well-equipped, adding to the comfort of the stay. For those arriving late by train or aiming to explore Lyon, this hotel serves as an excellent transit hub, offering ease of luggage drop-off and onward travel. The overall sentiment from guests highlights the Mercure Lyon Centre - Gare Part Dieu as a highly convenient and well-situated base, facilitating easy access to transportation and key city attractions.
The breakfast experience at Mercure Lyon Centre - Gare Part Dieu generally receives high praise from guests. Many reviews highlight the substantial variety and quality, including a hearty selection of both sweet and savory options. Guests appreciate the diverse offerings, which include regional products, gluten-free pastries and options for those with dietary requirements. The extended breakfast hours and the inclusion of an English breakfast are seen as valuable features.
Many describe the breakfast as exceptional, complete and delicious with plentiful and generous portions that offer great value. The breakfast room, despite being quite small and crowded at times, is well-maintained and provides a wide selection of breads, pastries, cereals and fresh fruits.
The on-site restaurant where breakfast is served is appreciated for its convenience and quality. However, some guests feel the breakfast is overpriced and could benefit from more variety, especially in terms of vegetables and meats. There were also some criticisms regarding the restocking time for various items and the occasional poor quality of scrambled eggs and pastries.
Overall, while there are a few areas for improvement, the breakfast at Mercure Lyon Centre - Gare Part Dieu is widely regarded as a high-quality, generous and delicious start to the day.
Mercure Lyon Centre - Gare Part Dieu offers an overall commendable dining experience with a variety of cuisines available for dinner, appreciated by many guests. The restaurant's quality and the food's taste have been highlighted positively in numerous reviews with mentions of delicious meals, great dinners and excellent service. The children's menu, reasonably priced and creatively presented, has also been praised for being very nice and enjoyable for kids.
The hotel provides the convenience of on-site dining with quality locally sourced food. Guests have the option of room service, which offers a distinct menu for lunch and dinner that is well-received for its taste and presentation. Additionally, the bar features reasonable drink prices, adding to the pleasant dining atmosphere.
Despite these positives, there are areas noted for improvement. Diners have reported occasional long waits for their meals and the reception staff at the restaurant were found unwelcoming if arriving without a reservation. Some guests felt the dinner options were limited and the prices somewhat high. A few reviews mentioned disappointing dining experiences and basic menu selections that could benefit from enhancement.
In all, while the Mercure Lyon Centre's restaurant is often lauded for its high quality and good service, the feedback indicates potential areas for growth to ensure a consistently excellent dining experience for all patrons.
The guest feedback for the rooms at Mercure Lyon Centre - Gare Part Dieu frequently highlights the hotel's spacious and comfortable accommodations. Many guests appreciated the large, well-appointed rooms that were consistently described as clean and modern with beautiful and appealing decor. The comfort of the beds received multiple mentions, emphasizing high-quality bedding and furniture. Rooms also stood out for their quietness, courtesy of effective soundproofing, allowing for peaceful stays even near the busy train station.
Cleanliness was another common theme with several reviews noting the impeccable maintenance of the rooms. The presence of well-equipped amenities, such as separate toilets and bathrooms, traditional showers with bathtubs and even thoughtful touches like gifts for children, enhanced the overall comfort. Rooms were also praised for including convenient facilities like a mini-fridge and kettle, adding to the usability of the space.
The modern style of the interiors, combined with practical features such as double glazing and good soundproofing, made for a pleasant stay. However, some guests noted issues like the room temperature being too high at times. Overall, the combination of spacious layouts, modern decor and high comfort levels consistently made a positive impression on guests staying at Mercure Lyon Centre - Gare Part Dieu.
Mercure Lyon Centre - Gare Part Dieu offers an exceptional sleep experience characterized by high-quality, comfortable beds and bedding. Guests frequently praise the hotel's large, soft and impeccably clean beds, ranging from king-size to separate single options. The bedding is consistently described as cozy and of excellent quality, providing a superb level of comfort that enhances sleep. Visitors also note the perfect mattresses and pristine white sheets. Despite a few mentions of the beds being too soft or not properly made, the overwhelming majority of reviews highlight the comfort and spaciousness of the beds. The rooms themselves are noted for being clean and well-furnished, contributing to a restful stay. Overall, the substantial, comfortable beds and luxurious bedding stand out as a defining feature of the guest experience at this hotel.
Mercure Lyon Centre - Gare Part Dieu has built a strong reputation for its exceptional cleanliness and well-maintained environment. Guests frequently laud the hotel for its spotlessly clean public areas and rooms, noting that the high standards of cleanliness extend throughout the entire property. The rooms, often described as spacious and extremely comfortable, are consistently highlighted for their impeccable and tidy condition.
Many reviews underscore the diligence of the housekeeping staff, praising the daily cleaning routines and attention to detail, such as regular changes of sheets and immaculate bathroom upkeep. The bathrooms, while mostly praised for their cleanliness and size, did receive occasional critiques, indicating that there could be areas for improvement in specific cases.
Guests appreciate the combination of cleanliness, comfort and tranquility offered by the hotel, which is further enhanced by the hotel's soundproofing measures that ensure a peaceful stay despite its proximity to the train station. This attention to cleanliness and comfort extends to the communal areas, reinforcing the hotel's reputation as a clean and safe choice for travelers.
The welcoming and attentive staff also contribute to the positive experience, maintaining a welcoming atmosphere and ensuring that hygiene standards remain top-notch. Overall, the Mercure Lyon Centre - Gare Part Dieu stands out for its dedication to cleanliness, offering guests a comfortable and hygienic environment throughout their stay.
At the Mercure Lyon Centre - Gare Part Dieu, guests consistently praise the hotel staff for their exceptional service and friendliness. Reviewers describe the team as kind, professional and highly attentive, ensuring a warm welcome and accommodating atmosphere for all visitors. The reception staff receive particular commendation for their efficiency, helpfulness and willingness to go the extra mile, be it providing tourist information or managing last-minute room requests.
The bar and restaurant staff also stand out for their outstanding service, contributing to a pleasant dining experience. Across various departments, the hotel's personnel are noted for their courtesy, politeness and consistent quality of service, making guests feel valued and well taken care of.
In summary, the staff at Mercure Lyon Centre - Gare Part Dieu excel in hospitality with numerous guests highlighting their friendly demeanor and professional competence, creating a welcoming and positive environment throughout the hotel.
Mercure Lyon Centre - Gare Part Dieu offers free WiFi throughout the hotel, which guests generally found to be fast, reliable and excellent for video calls and other internet needs. The internet connection is top-notch, making it ideal for both leisure and business travelers. Although some found it spotty or unreliable at times, the majority of guests had a positive experience with the WiFi service. In addition to the good internet connection, the hotel provides complimentary services in the lobby like water and coffee, enhancing the stay for guests.
Mercure Lyon Centre - Gare Part Dieu offers various parking options that cater to different preferences and requirements. The hotel provides a convenient underground parking facility with direct access to the lobby, along with discounts for its guests, making it cost-effective for many. This parking lot is well-maintained and covered, adding an extra layer of security for vehicles. Indeed, some visitors appreciated the ease of access and safety of the parking, describing it as easy to find and simple to use, which complements the overall good value for money that the hotel offers.
However, it's essential to note that parking space can be an issue, particularly for larger vehicles or those with roof racks, as the garage space is somewhat limited and might not accommodate all guests, leading to a lack of availability at times. In some cases, the access routes to the parking can be complicated, adding to the difficulty, especially for newcomers. For those relying on public parking, cleanliness and ease of entrance have been noted as areas needing improvement.
While the hotel's parking is generally convenient, the cost can be a point of contention with some guests finding it expensive despite the hotel offering a half-price discount. It’s advisable for potential guests to budget accordingly and, if possible, arrange their parking preferences in advance to avoid any inconvenience. Overall, while the parking facilities have their challenges, they are generally appreciated for their direct access and security.
The Mercure Lyon Centre - Gare Part Dieu emerges as an excellent choice for families. Guest reviews highlight the hotel's family-friendly atmosphere, making it a top spot for those traveling with children. Families can enjoy spacious rooms and well-designed family suites, providing comfort and convenience during their stay.
The hotel caters specifically to younger guests with various amenities, including board games, children's menus, small gifts and coloring kits. These thoughtful touches enhance the overall experience for children. The children's menu is not only well-priced but offers fun elements like juice and ice cream in a playful takeaway cup. Additionally, families appreciate the excellent treatment and attentive staff, who accommodate requests such as providing baby beds and other child essentials.
Family packages, adjacent room options and special touches like a well-stocked minibar further contribute to a fun and hassle-free stay. However, one review did note the child’s bed being less comfortable and there was mention of expired candy among the small gifts.
Overall, the Mercure Lyon Centre - Gare Part Dieu delivers a pleasant, convenient and enjoyable family-oriented hotel experience, making it well-suited for a family weekend getaway.
Mercure Lyon Centre - Gare Part Dieu is a well-located four-star hotel, conveniently positioned near the main train station, making it suitable for travelers seeking accessibility. While it boasts magnificent decoration and high-quality service, certain amenities and services might fall short of the four-star expectations. Guests have noted the absence of room amenities like slippers, hair ties and complimentary shampoo, features typically expected in hotels of this caliber. Despite some areas needing improvement, the hotel's restaurant receives praise for its excellence. However, some guests feel the overall experience does not consistently meet the Mercure standard, suggesting the hotel occasionally falls short of usual expectations within the Mercure chain. The hotel's classification has generated mixed opinions with some recognizing it as a real four-star hotel offering excellent value, while others question its deservedness of the rating. Overall, Mercure Lyon Centre - Gare Part Dieu offers a potentially rewarding stay, though some enhancements could bolster its four-star status.
Mercure Lyon Centre - Gare Part Dieu offers several amenities catering to business travelers, making it a convenient choice for short business stays. Its proximity to the train station and central location within a commercial business area enhance its appeal for transit travelers and those needing quick access to city transport. The hotel provides a quiet environment within the rooms, creating a conducive atmosphere for rest and work.
The availability of meeting rooms and a business center adds to the hotel's suitability for business trips, though the lack of quiet conference rooms might be a drawback for those planning on-site meetings. Overall, the facilities and connectivity make it a reliable option for business travelers in Lyon.
The Mercure Lyon Centre - Gare Part Dieu hotel provides a comfortable stay for guests with disabilities with numerous reviews praising its accessibility. The hotel and rooms are wheelchair-accessible, offering conveniences such as accessible shower facilities and bathrooms. The availability of a shower with a folding seat and shower curtain in the handicapped room, along with wide room doors, ensures ease of use for disabled guests.
Additionally, the hotel is conveniently accessible from the parking lot and offers direct access from there, which proves beneficial for those with mobility challenges. With an elevator available, it further enhances the convenience for wheelchair users.
The location of the hotel is well-served by bus and metro services, making transportation straightforward for all guests. Furthermore, the presence of many nearby restaurants with ramp access adds to the hotel's appeal. The spacious handicapped rooms and validation of passes upon request are further positive notes.
While there was an issue with the shower flooding the entire bathroom, the accessibility features generally meet the needs of disabled guests, providing an overall supportive environment for a comfortable stay.
Mercure Lyon Centre - Gare Part Dieu is a pet-friendly hotel known for its welcoming and friendly staff, who are attentive to the needs of guests traveling with pets. The hotel accepts pets at no extra charge, making it convenient and easy for guests to bring their furry friends along. The policies cater well to dogs, although specific dog facilities are not noted. The clean environment is appreciated, as it is free from pet hairs. While dogs are warmly welcomed, staff also acknowledge and accommodate pets of different types, ensuring that every family member, including children and pet lizards, feels at home.
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Location
The central setting of the hotel also positions guests near key amenities such as shopping centers with the large La Part Dieu mall just a short walk away. Numerous restaurants and cafes in the vicinity provide ample dining options within a two-minute stroll. Despite its bustling surroundings, the hotel maintains a peaceful atmosphere, perfect for both relaxation and business needs.
Rooms are often mentioned to be clean, spacious and well-equipped, adding to the comfort of the stay. For those arriving late by train or aiming to explore Lyon, this hotel serves as an excellent transit hub, offering ease of luggage drop-off and onward travel. The overall sentiment from guests highlights the Mercure Lyon Centre - Gare Part Dieu as a highly convenient and well-situated base, facilitating easy access to transportation and key city attractions.
Breakfast
Many describe the breakfast as exceptional, complete and delicious with plentiful and generous portions that offer great value. The breakfast room, despite being quite small and crowded at times, is well-maintained and provides a wide selection of breads, pastries, cereals and fresh fruits.
The on-site restaurant where breakfast is served is appreciated for its convenience and quality. However, some guests feel the breakfast is overpriced and could benefit from more variety, especially in terms of vegetables and meats. There were also some criticisms regarding the restocking time for various items and the occasional poor quality of scrambled eggs and pastries.
Overall, while there are a few areas for improvement, the breakfast at Mercure Lyon Centre - Gare Part Dieu is widely regarded as a high-quality, generous and delicious start to the day.
Dinner
The hotel provides the convenience of on-site dining with quality locally sourced food. Guests have the option of room service, which offers a distinct menu for lunch and dinner that is well-received for its taste and presentation. Additionally, the bar features reasonable drink prices, adding to the pleasant dining atmosphere.
Despite these positives, there are areas noted for improvement. Diners have reported occasional long waits for their meals and the reception staff at the restaurant were found unwelcoming if arriving without a reservation. Some guests felt the dinner options were limited and the prices somewhat high. A few reviews mentioned disappointing dining experiences and basic menu selections that could benefit from enhancement.
In all, while the Mercure Lyon Centre's restaurant is often lauded for its high quality and good service, the feedback indicates potential areas for growth to ensure a consistently excellent dining experience for all patrons.
Rooms
Cleanliness was another common theme with several reviews noting the impeccable maintenance of the rooms. The presence of well-equipped amenities, such as separate toilets and bathrooms, traditional showers with bathtubs and even thoughtful touches like gifts for children, enhanced the overall comfort. Rooms were also praised for including convenient facilities like a mini-fridge and kettle, adding to the usability of the space.
The modern style of the interiors, combined with practical features such as double glazing and good soundproofing, made for a pleasant stay. However, some guests noted issues like the room temperature being too high at times. Overall, the combination of spacious layouts, modern decor and high comfort levels consistently made a positive impression on guests staying at Mercure Lyon Centre - Gare Part Dieu.
Beds
Cleanliness
Many reviews underscore the diligence of the housekeeping staff, praising the daily cleaning routines and attention to detail, such as regular changes of sheets and immaculate bathroom upkeep. The bathrooms, while mostly praised for their cleanliness and size, did receive occasional critiques, indicating that there could be areas for improvement in specific cases.
Guests appreciate the combination of cleanliness, comfort and tranquility offered by the hotel, which is further enhanced by the hotel's soundproofing measures that ensure a peaceful stay despite its proximity to the train station. This attention to cleanliness and comfort extends to the communal areas, reinforcing the hotel's reputation as a clean and safe choice for travelers.
The welcoming and attentive staff also contribute to the positive experience, maintaining a welcoming atmosphere and ensuring that hygiene standards remain top-notch. Overall, the Mercure Lyon Centre - Gare Part Dieu stands out for its dedication to cleanliness, offering guests a comfortable and hygienic environment throughout their stay.
Staff
The bar and restaurant staff also stand out for their outstanding service, contributing to a pleasant dining experience. Across various departments, the hotel's personnel are noted for their courtesy, politeness and consistent quality of service, making guests feel valued and well taken care of.
In summary, the staff at Mercure Lyon Centre - Gare Part Dieu excel in hospitality with numerous guests highlighting their friendly demeanor and professional competence, creating a welcoming and positive environment throughout the hotel.
Wi-Fi
Parking
However, it's essential to note that parking space can be an issue, particularly for larger vehicles or those with roof racks, as the garage space is somewhat limited and might not accommodate all guests, leading to a lack of availability at times. In some cases, the access routes to the parking can be complicated, adding to the difficulty, especially for newcomers. For those relying on public parking, cleanliness and ease of entrance have been noted as areas needing improvement.
While the hotel's parking is generally convenient, the cost can be a point of contention with some guests finding it expensive despite the hotel offering a half-price discount. It’s advisable for potential guests to budget accordingly and, if possible, arrange their parking preferences in advance to avoid any inconvenience. Overall, while the parking facilities have their challenges, they are generally appreciated for their direct access and security.
Family
The hotel caters specifically to younger guests with various amenities, including board games, children's menus, small gifts and coloring kits. These thoughtful touches enhance the overall experience for children. The children's menu is not only well-priced but offers fun elements like juice and ice cream in a playful takeaway cup. Additionally, families appreciate the excellent treatment and attentive staff, who accommodate requests such as providing baby beds and other child essentials.
Family packages, adjacent room options and special touches like a well-stocked minibar further contribute to a fun and hassle-free stay. However, one review did note the child’s bed being less comfortable and there was mention of expired candy among the small gifts.
Overall, the Mercure Lyon Centre - Gare Part Dieu delivers a pleasant, convenient and enjoyable family-oriented hotel experience, making it well-suited for a family weekend getaway.
4 Star
Business
The availability of meeting rooms and a business center adds to the hotel's suitability for business trips, though the lack of quiet conference rooms might be a drawback for those planning on-site meetings. Overall, the facilities and connectivity make it a reliable option for business travelers in Lyon.
Accessible
Additionally, the hotel is conveniently accessible from the parking lot and offers direct access from there, which proves beneficial for those with mobility challenges. With an elevator available, it further enhances the convenience for wheelchair users.
The location of the hotel is well-served by bus and metro services, making transportation straightforward for all guests. Furthermore, the presence of many nearby restaurants with ramp access adds to the hotel's appeal. The spacious handicapped rooms and validation of passes upon request are further positive notes.
While there was an issue with the shower flooding the entire bathroom, the accessibility features generally meet the needs of disabled guests, providing an overall supportive environment for a comfortable stay.
Dog Friendly
No, Mercure Lyon Centre - Gare Part Dieu doesn't have any pool.
No, a spa isn't available at Mercure Lyon Centre - Gare Part Dieu.
Yes, Mercure Lyon Centre - Gare Part Dieu welcomes dogs.
Yes, parking facilities are available at Mercure Lyon Centre - Gare Part Dieu.
No, Mercure Lyon Centre - Gare Part Dieu doesn't have a gym.
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