The Racquet Club

Liverpool, 5 Chapel Street53.407353,-2.994217(Show on Map)

7.9

Good

+5 Photos

+ 3 Photos3

Checkin - Checkout datesThu, 15 Oct - Fri, 16 Oct15 Oct - 16 Oct

Info

Summary of reviews

Summarized by AI

The Racquet Club in Liverpool is a charming and character-filled hotel that receives high praise for its outstanding location, friendly staff, and impeccable cleanliness. Conveniently situated in the heart of Liverpool, the hotel is within walking distance of popular attractions such as the Albert Dock and city center, making it an ideal choice for both leisure and business travelers. Guests appreciate the hotel's unique charm and historic character, likening it to staying with a familiar old friend, providing a comfortable retreat after exploring the vibrant city. Although breakfast is not consistently offered on-site, guests find nearby alternatives satisfactory and appreciate the hotel's clear communication about breakfast options. While the rooms are generally noted for their spaciousness and cleanliness, some guests mention the need for refurbishment to address dated appearances and ensure consistent bed comfort. The staff at The Racquet Club receive commendations for their friendliness and attentiveness, significantly enhancing the welcoming atmosphere of the hotel. While some guests experience challenges with the Wi-Fi connection and bed comfort, these issues do not overshadow the overall positive guest experience. The hotel's blend of traditional charm, exceptional service, and prime location make it an appealing choice for those visiting Liverpool.

Categories

Free Wi-Fi

Nightlife

Small

3 Star

Dogs Stay Free

Check-in - Check-out

Check In:

15:00 - 23:00

Check Out:

07:00 - 11:00

Facilities

Pets allowed

Meeting/banquet facilities

Bar

24-hour front desk

Non-smoking rooms

Internet services

Lift

Heating

Squash

Luggage storage

WiFi

Free WiFi

Non-smoking throughout

Daily housekeeping

Wine/champagne

Coffee house on site

24-hour security

Security alarm

Smoke alarms

CCTV in common areas

CCTV outside property

Fire extinguishers

Food can be delivered to guest accommodation

Staff follow all safety protocols as directed by local authorities

Shared stationery such as printed menus, magazines, pens, and paper removed

Hand sanitizer in guest accommodation and key areas

First aid kit available

Cashless payment available

Invoice provided

Room Types

Double RoomThis en suite room includes a flat-screen TV and tea and coffee making facilities.

Twin RoomWith high ceilings, this spacious room includes a flat-screen TV and tea and coffee making facilities. The en suite bathroom has a walk-in shower.

Guest Reviews

7.9

Good

Review Summaries

Summarized by AI

Location

The Racquet Club boasts an enviable location in the heart of Liverpool, making it a prime choice for visitors seeking to explore the city's vibrant attractions. This charming hotel is nestled within walking distance of key sites such as the Albert Dock, Pier Head, and the waterfront, placing guests conveniently close to Liverpool's iconic museums and the Liver Building. This central positioning also allows for easy access to the lively city center, where a plethora of shops, restaurants, and bars await exploration. The hotel's historic character adds a unique charm to its setting, akin to staying with an old family friend, offering a comfortable retreat after a day of adventure. Guests praise the combination of excellent location and attentive staff, creating an enjoyable, welcoming atmosphere. Whether visiting Liverpool for business or leisure, The Racquet Club promises a locale that is both ideally situated and steeped in character.

Breakfast

The Racquet Club has a continental breakfast option available by pre-booking, allowing for a bit of convenience for guests who choose this option. However, breakfast is generally unavailable on-site, leading some guests to turn to nearby alternatives such as "Ma Boyle's," which is praised for its great breakfast offerings. Some visitors express a desire for the hotel to provide breakfast, especially considering the price, and there is a general sense that it would be nice to have breakfast options available on site. Clear communication from the hotel about the lack of breakfast options is appreciated, although visitors note it is a shame there are no in-house breakfast facilities. Despite this, the overall impression of the service remains positive.

Rooms

The Racquet Club offers a mix of experiences with its rooms, showcasing both charm and areas for improvement. Guests frequently highlight the spaciousness of the accommodations, with many rooms described as large and comfortable, contributing to a cozy stay. Cleanliness is a standout feature, with several reviews praising the spotless and beautifully presented spaces. The comfort of the beds often receives high marks, promising a restful night's sleep in the grand setting, further complemented by the appeal of high ceilings and a classic, characterful atmosphere. However, some guests note the dated appearance of certain rooms, suggesting a need for refurbishment to match the overall impressive ambiance of the hotel. While many enjoy a clean and cozy environment, others mention issues with bed comfort, such as small or worn-out mattresses, affecting sleep quality. Temperature control also appears to be an occasional concern, with some rooms being overly warm. Despite these minor drawbacks, the rooms generally satisfy guests seeking a balance of spaciousness, comfort, and traditional charm, all conveniently located not far from the waterfront.

Beds

The Racquet Club, with its gorgeous and warm ambiance, has guests often praising its friendly and accommodating staff. Visitors are welcomed into clean and beautifully adorned rooms with a unique mix of antique and vintage decor. Bed comfort seems to have elicited mixed reactions. Many guests found the beds to be very comfy, offering a pleasant night's sleep, but a few mentioned issues with bed size and noisy mattresses, which sometimes detracted from their experience. While some beds are noted for being comfortable, they may be a bit small for taller visitors or couples. Although the accommodation generally receives compliments for its inviting atmosphere, it might benefit from addressing the varying mattress quality to enhance sleep comfort consistently.

Cleanliness

Set in a charming old-style building with a touch of faded grandeur, The Racquet Club delights guests with its characterful ambiance and impeccable cleanliness. Rooms are generally highlighted as spotlessly clean, warm, and comfortable, ensuring a satisfying stay. The property offers exceptional value for money, with several guests noting the excellence in both cleanliness and comfort levels. Despite some parts of the hotel appearing tired and in need of a refresh, the staff receive high praise for their friendliness and attentiveness, contributing to a welcoming atmosphere. For those who appreciate character-filled accommodations with a strong emphasis on cleanliness and friendly service, The Racquet Club stands as an appealing choice.

Staff

The Racquet Club receives glowing praise for its exceptional staff, consistently described as friendly, helpful, and accommodating. Guests repeatedly highlight the warm and welcoming atmosphere created by the staff, noting their attentiveness and willingness to accommodate requests, such as room changes or specific preferences like rooms with a bathtub. The reception team stands out for making guests feel welcome, with particular mention of their efforts to ensure a pleasant stay. The outstanding staff not only enhance the overall guest experience but also contribute to the charming and comfortable ambiance of this impressively located and architecturally unique hotel.

Wi-Fi

Guests at The Racquet Club have experienced a mixed performance when it comes to the hotel's Wi-Fi service. Some guests enjoyed a very good internet connection, with Wi-Fi working seamlessly in their rooms. However, many others have reported challenges, including inability to access Wi-Fi in their rooms, weak signals, or having no access at all, particularly on the second floor. It seems that providing a consistent and accessible Wi-Fi connection may require further attention from the hotel.

FAQ

No, The Racquet Club doesn't have any pool.

No, a spa isn't available at The Racquet Club.

No, The Racquet Club doesn't allow dogs.

No, parking facilities aren't available at The Racquet Club.

No, The Racquet Club doesn't have a gym.

Location

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