Holiday Inn Express Liverpool-Albert Dock by IHG
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Summary of reviewsThe Holiday Inn Express Liverpool-Albert Dock by IHG, is highly praised for its exceptional location in the historic Royal Albert Dock. This prime positioning offers close proximity to key attractions like the M&S Arena, the Beatles Museum and various other museums, making it ideal for visitors eager to explore Liverpool. The scenic views of the waterfront and the iconic Liverpool Eye enhance the charm, while the accessibility to public transportation facilitates local sightseeing and reaching further afield.
Guests consistently appreciate the spaciousness, cleanliness and comfort of the rooms, accentuated by the building's authentic brickwork and unique historic character. Many highlight the stunning views from the rooms, particularly those overlooking Albert Dock and the Mersey River. The decor blends modern amenities with historic elements and includes features like complimentary tea and coffee sets, TV and good bathroom facilities. Despite minor critiques regarding lighting, noise insulation and temperature control, the overall feedback on room quality remains commendably positive.
The hotel’s cleanliness is a standout feature with spotless rooms and tidy common areas routinely praised by guests. The housekeeping staff ensures high hygiene standards, contributing to the modern and well-maintained ambiance of the hotel.
Breakfast at the hotel largely impresses due to its extensive selection and quality. Offering an array of cooked options, cereals, pastries and pancakes, the breakfast buffet is appreciated for providing plenty of choice with dishes noted for being hot and tasty. The helpful and friendly staff elevate the breakfast experience, despite occasional issues with cramped seating during busy times or limited variety for specific dietary needs.
The staff at Holiday Inn Express Liverpool-Albert Dock receive consistent accolades for their friendliness, efficiency and helpfulness. Guests often mention the positive impact of their warm and courteous nature with particular praise for specific team members like Tasha and Jon at reception. The exemplary conduct of the staff significantly enhances the overall guest experience.
While the free WiFi service garners mixed reviews with some guests experiencing strong connectivity and others facing intermittent signal issues, it generally offers a reasonable level of service for most visitors.
The nightlife around the hotel is vibrant with a multitude of bars, clubs and restaurants nearby, making it ideal for guests looking to enjoy Liverpool’s evening scene. Despite occasional street noise, the variety and convenience of nightlife options are highly appreciated.
The beds at the hotel receive mostly positive remarks for their comfort, contributing to guests' restful experiences. Although there are some concerns regarding the firmness and size of the beds, particularly in family rooms, the majority of guests find the beds to be comfortable and conducive to a good night's sleep.
Business travelers find the hotel practical and well-equipped for work-related stays. The hotel offers decent-size rooms with working desks, as well as accessible meeting rooms and a business center. Though parking options could be improved and Wi-Fi reliability enhanced, the overall value for money and service efficiency make it a recommended choice for business needs.
For guests with disabilities, the hotel provides accessible rooms and facilities, ensuring a comfortable stay. While the parking is secure, it can be expensive and the main entrance signage could benefit from improvements.
Overall, the Holiday Inn Express Liverpool-Albert Dock combines a central and scenic location with high standards of cleanliness, comfort and service, making it a top choice for leisure and business travelers alike.
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Guests consistently appreciate the spaciousness, cleanliness and comfort of the rooms, accentuated by the building's authentic brickwork and unique historic character. Many highlight the stunning views from the rooms, particularly those overlooking Albert Dock and the Mersey River. The decor blends modern amenities with historic elements and includes features like complimentary tea and coffee sets, TV and good bathroom facilities. Despite minor critiques regarding lighting, noise insulation and temperature control, the overall feedback on room quality remains commendably positive.
The hotel’s cleanliness is a standout feature with spotless rooms and tidy common areas routinely praised by guests. The housekeeping staff ensures high hygiene standards, contributing to the modern and well-maintained ambiance of the hotel.
Breakfast at the hotel largely impresses due to its extensive selection and quality. Offering an array of cooked options, cereals, pastries and pancakes, the breakfast buffet is appreciated for providing plenty of choice with dishes noted for being hot and tasty. The helpful and friendly staff elevate the breakfast experience, despite occasional issues with cramped seating during busy times or limited variety for specific dietary needs.
The staff at Holiday Inn Express Liverpool-Albert Dock receive consistent accolades for their friendliness, efficiency and helpfulness. Guests often mention the positive impact of their warm and courteous nature with particular praise for specific team members like Tasha and Jon at reception. The exemplary conduct of the staff significantly enhances the overall guest experience.
While the free WiFi service garners mixed reviews with some guests experiencing strong connectivity and others facing intermittent signal issues, it generally offers a reasonable level of service for most visitors.
The nightlife around the hotel is vibrant with a multitude of bars, clubs and restaurants nearby, making it ideal for guests looking to enjoy Liverpool’s evening scene. Despite occasional street noise, the variety and convenience of nightlife options are highly appreciated.
The beds at the hotel receive mostly positive remarks for their comfort, contributing to guests' restful experiences. Although there are some concerns regarding the firmness and size of the beds, particularly in family rooms, the majority of guests find the beds to be comfortable and conducive to a good night's sleep.
Business travelers find the hotel practical and well-equipped for work-related stays. The hotel offers decent-size rooms with working desks, as well as accessible meeting rooms and a business center. Though parking options could be improved and Wi-Fi reliability enhanced, the overall value for money and service efficiency make it a recommended choice for business needs.
For guests with disabilities, the hotel provides accessible rooms and facilities, ensuring a comfortable stay. While the parking is secure, it can be expensive and the main entrance signage could benefit from improvements.
Overall, the Holiday Inn Express Liverpool-Albert Dock combines a central and scenic location with high standards of cleanliness, comfort and service, making it a top choice for leisure and business travelers alike.
Accessible Hotel
The hotel has wheelchair accessibility throughout its grounds. It offers designated parking for guests with disabilities within 50 metres of the entrance. There is a drop-off point outside the entrance, and the route from the parking area to the entrance has a ramp.
3-Star Hotel
Located by the Albert Dock, this hotel provides convenient access to the waterfront attractions. It offers comfortable rooms and a complimentary breakfast, making it a practical and value-for-money choice.
Historic Hotel
Hotel near Nightlife Spots
Business Hotel
Guest Reviews
The Holiday Inn Express Liverpool-Albert Dock by IHG, boasts an exceptional location that continually garners praise from its guests. Situated in the historic Royal Albert Dock, the hotel's proximity to key attractions like the M&S Arena, the Beatles Museum and various other museums makes it an ideal spot for visitors eager to explore Liverpool. Guests appreciate being within walking distance of the city center, Liverpool One shopping district and numerous bars and restaurants. The location not only offers breathtaking views of the waterfront and the iconic Liverpool Eye but also provides easy access to public transportation, making it convenient for both local sightseeing and reaching further afield.
The historic and atmospheric setting by the docks is a standout feature with many guests enjoying the authentic brickwork and the building's character. This hotel also serves as a perfect base for attending events, given its close proximity to conference centers and concert venues. Besides its unbeatable location, guests consistently mention the hotel's cleanliness, comfortable rooms and friendly staff, making it a top choice for both leisure and business travelers.
Overall, the Holiday Inn Express Liverpool-Albert Dock combines a central and scenic location with quality amenities and service, ensuring a memorable stay in the heart of Liverpool.
The breakfast at Holiday Inn Express Liverpool-Albert Dock by IHG, largely impresses guests with its variety and quality. Many reviews highlight the extensive selection available, including cooked options, cereals, pastries and pancakes. The breakfast buffet style is frequently mentioned for providing plenty of choice and for dishes being hot and tasty. Additionally, the 24-hour availability of free tea and coffee is a notable benefit. Numerous guests also appreciate the inclusion of the breakfast in the room rate, noting it as great value.
The self-service setup allows for flexibility and convenience with ample choices catering to different tastes, including traditional English breakfast items and continental options. A good number of reviews commend the staff for being helpful and friendly, which enhances the overall breakfast experience.
However, not all feedback is entirely positive. Some guests find the breakfast area to be cramped and chaotic during busy periods and a few mention the limited variety in hot food options, particularly for those with specific dietary needs like vegetarians. Some also note instances where certain items, such as scrambled eggs, were overcooked or not to their liking.
Despite these occasional critiques, the majority of guests find the breakfast to be very good, excellent or even superb, making it an enjoyable start to the day at this charming hotel in a prime location near the city center and local attractions.
The rooms at the Holiday Inn Express Liverpool-Albert Dock by IHG, receive remarkably positive feedback from guests. They are highlighted for their spaciousness, cleanliness and comfort. Many reviews emphasize the large size of the rooms, describing them as big, huge and extraordinarily large. The decor, featuring original brickwork and a historic charm, adds to the appeal, complementing the comfortable and cozy environment.
Guests frequently mentioned the stunning views from the rooms, particularly those overlooking the Albert Dock and the Mersey River, adding an extra layer of delight to their stay. The rooms are also described as modern and well-equipped with amenities like a TV, complimentary tea and coffee sets and good bathroom facilities.
Cleanliness is a consistent theme with numerous remarks on the immaculate and spotless condition of the rooms. The beds are noted for their comfort, contributing to a restful experience. Despite a few minor critiques, such as occasional issues with lighting, noise insulation and temperature control, the overall sentiment remains positive.
In conclusion, the rooms at this hotel are valued for their ample space, cleanliness, historic charm and picturesque views, making it a highly recommended choice for visitors.
Nestled in the iconic Albert Dock, the Holiday Inn Express Liverpool-Albert Dock by IHG, has received mixed feedback on its beds from recent guests, although the overall sentiment leans towards a positive experience. Many visitors have praised the hotel’s beds as being very comfortable, noting that they enjoyed a restful sleep on comfy beds. The comfort of twin beds and double beds also received favorable mentions with guests highlighting the good size and pleasant firmness of the mattresses. Multiple reviews specifically celebrated the comfort of the king-sized beds, often describing them as "lovely" and "super-comfy."
However, there were some concerns raised about bed comfort. A number of guests found the beds to be too hard or too soft and there were occasional mentions of beds being too high, low or small, particularly in the family rooms where the sofa beds did not meet comfort expectations for some visitors. A recurring issue was the lack of outlets near the beds, which was inconvenient for guests needing to charge their devices.
The quality of pillows also received mixed feedback. While some found them soft and pleasant, others felt they were too hard and uncomfortable, occasionally detracting from the overall quality of sleep.
In summary, the general consensus suggests that the beds at Holiday Inn Express Liverpool-Albert Dock provide a good level of comfort for most guests with a few areas needing improvement to ensure a consistently excellent stay.
Nestled in the heart of Liverpool's vibrant Albert Dock, the Holiday Inn Express Liverpool-Albert Dock by IHG, prides itself on maintaining exemplary standards of cleanliness. Guests consistently commend the hotel for its immaculate conditions, highlighting the spotless rooms, pristine facilities and exceptionally tidy common areas. Many reviewers emphasized the spacious and comfortable rooms, which were invariably described as clean and welcoming.
The property’s cleanliness extends from the bedrooms to the dining areas, ensuring a consistently pleasant stay. The hotel staff receives accolades for their diligent housekeeping with rooms often described as modern and well-maintained. Guests appreciate the effort to maintain high hygiene standards, resulting in a warm and comfortable environment.
Despite a few minor issues, such as occasional stains on floors and some areas needing an extra bit of cleaning, the overwhelmingly positive feedback points to a hotel that takes cleanliness seriously. Overall, Holiday Inn Express Liverpool-Albert Dock stands out for its dedication to providing a clean, tidy and efficient accommodation experience, enhanced by its friendly staff and superb location close to prominent attractions, shops and bars.
Holiday Inn Express Liverpool-Albert Dock by IHG, is often praised for its remarkable staff. Guests consistently describe the team as friendly, helpful and efficient. Many visitors noted the warm and courteous nature of the personnel, who go above and beyond to ensure a comfortable and pleasant stay.
Receptionists like Tasha and Jon receive particular compliments for their professionalism and welcoming demeanor. The staff's ability to provide useful tips for sightseeing and assist with minor inconveniences is also highlighted. It’s evident that the staff's charm and attentiveness significantly enhance the overall guest experience.
The positive reviews extend to all departments with mentions of housekeeping and breakfast staff maintaining high standards of service. The hotel ensures a seamless check-in and check-out process, contributing to the efficient service that guests repeatedly commend.
Overall, the exemplary conduct and approachability of the staff make this hotel a preferred choice for many travelers visiting Liverpool.
The WiFi experience at Holiday Inn Express Liverpool-Albert Dock by IHG, varies significantly among guests. While some guests reported strong, reasonably fast WiFi that allowed them to connect without problems, others experienced challenges that affected their stay. Issues ranged from weak and intermittent signal coverage, particularly further down the corridor on the third floor, to poor internet connections in guest rooms. The lack of WiFi service due to a hotel issue was noted as a recurring problem over a certain period, which disappointed some guests who had expected consistent connectivity. Despite these fluctuations, instances where the WiFi worked flawlessly and delivered good speeds were also highlighted. Overall, while the WiFi service can be hit or miss, it does provide reasonable connectivity for certain guests.
The Holiday Inn Express Liverpool-Albert Dock by IHG, is perfectly situated for those looking to enjoy the vibrant nightlife Liverpool has to offer. Guests appreciate the abundance of bars, clubs and restaurants nearby, making it easy to have a good time whether it's before or after a gig. The atmosphere around the hotel is frequently described as great with specific recommendations for popular spots like the Baltic Fleet pub, Baltic Market, Duke Street Market and the Brasco Lounge. These venues are praised for their excellent food, drink and lively vibe.
While some reviews mention that the streets can get a bit noisy in the late evening, especially on Saturdays, there are still moments of quiet at night. Overall, the convenience and variety of nightlife options make this hotel a prime choice for anyone looking to dive into Liverpool's bustling evening scene.
Located in the heart of the Liverpool Docks and close to the business district, Holiday Inn Express Liverpool-Albert Dock by IHG, presents a practical choice for business travelers. The hotel offers high-quality products and functional amenities needed for a short stay with rooms designed to cater to business needs featuring decent size, well-equipped desks and plug points.
The hotel is well-located, providing easy access for business trips, though parking could be improved. While the breakfast buffet is generally good, it can become busy and chaotic at times and the Wi-Fi may need enhancements for those relying on VPNs. Despite these minor drawbacks, the hotel provides good value for money with sufficient amenities for all business needs.
Service is efficient and consistently high with helpful and prompt staff. Business facilities, including excellent meeting rooms and a business center, are accessible and the hotel's modern conferencing rooms with exposed brickwork suit corporate events well. The hotel’s architecture, featuring huge iron fire doors, adds a unique charm.
The Holiday Inn Express is not only well-positioned opposite the conference center and M&S Arena, but also in a quiet part of town, offering a convenient and friendly environment for business settings. Furthermore, the reception staff are informative and the rooms, designed with a nice layout for both working and relaxing, contribute to a productive atmosphere. For its seamless blend of functionality, style and efficiency, this hotel comes highly recommended for business travelers.
The Holiday Inn Express Liverpool-Albert Dock, an IHG Hotel, provides a generally positive experience for guests with disabilities, offering numerous accessible features. The hotel enjoys a prime location, close to shops, museums and various tourist attractions, making it a convenient base for exploring the city. Guests appreciate the ease of access to the city center and the Docks with a pleasant walking pathway to central Liverpool.
The hotel rooms are accessible and secure, featuring lifts and essential disabled facilities. The front desk staff are knowledgeable and accommodating, assisting with information about bus routes and ensuring that guests with mobility issues are well-catered for. Rooms offer stunning views, quiet nights and a calm atmosphere, enhancing the overall stay.
Parking arrangements, though secure and convenient with disabled parking near the main entrance, are noted to be expensive, which could be a drawback for some guests. Despite good access points, the signage for the hotel could be improved, especially for those arriving by foot or bus from the airport, since the hotel's main entrance is on the second floor.
Overall, the Holiday Inn Express Liverpool-Albert Dock is recommended for its accessible location, friendly staff and comprehensive facilities for guests with disabilities. However, the parking cost and clarity of access upon initial arrival might require some attention.
Centrally located in the heart of Liverpool's Albert Dock, the Holiday Inn Express Liverpool-Albert Dock by IHG, offers guests a unique blend of historical charm and modern comfort. This beautifully refurbished Grade 1 listed property was once a dock warehouse and retains much of its original architecture, including detailed brickwork, vaulted ceilings and massive iron fire doors. The hotel's thoughtful conversion ensures that many historical elements, such as exposed brickwork and structural features, have been preserved, creating an authentic atmosphere that harkens back to its storied past as a sugar factory.
Guests have applauded the balance between the building's retro dockside design and its modern amenities. The original brick ceilings and cast-iron fittings add a charming touch, while large original windows and lovely views of Albert Dock immerse visitors in Liverpool's rejuvenated docklands. The hotel's wonderful character and fantastic ambience make it a standout choice for travelers who appreciate both history and contemporary convenience. This historic building with its impressive setting and retained architectural features, offers a memorable stay in a truly iconic part of Liverpool.
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Location
The historic and atmospheric setting by the docks is a standout feature with many guests enjoying the authentic brickwork and the building's character. This hotel also serves as a perfect base for attending events, given its close proximity to conference centers and concert venues. Besides its unbeatable location, guests consistently mention the hotel's cleanliness, comfortable rooms and friendly staff, making it a top choice for both leisure and business travelers.
Overall, the Holiday Inn Express Liverpool-Albert Dock combines a central and scenic location with quality amenities and service, ensuring a memorable stay in the heart of Liverpool.
Breakfast
The self-service setup allows for flexibility and convenience with ample choices catering to different tastes, including traditional English breakfast items and continental options. A good number of reviews commend the staff for being helpful and friendly, which enhances the overall breakfast experience.
However, not all feedback is entirely positive. Some guests find the breakfast area to be cramped and chaotic during busy periods and a few mention the limited variety in hot food options, particularly for those with specific dietary needs like vegetarians. Some also note instances where certain items, such as scrambled eggs, were overcooked or not to their liking.
Despite these occasional critiques, the majority of guests find the breakfast to be very good, excellent or even superb, making it an enjoyable start to the day at this charming hotel in a prime location near the city center and local attractions.
Rooms
Guests frequently mentioned the stunning views from the rooms, particularly those overlooking the Albert Dock and the Mersey River, adding an extra layer of delight to their stay. The rooms are also described as modern and well-equipped with amenities like a TV, complimentary tea and coffee sets and good bathroom facilities.
Cleanliness is a consistent theme with numerous remarks on the immaculate and spotless condition of the rooms. The beds are noted for their comfort, contributing to a restful experience. Despite a few minor critiques, such as occasional issues with lighting, noise insulation and temperature control, the overall sentiment remains positive.
In conclusion, the rooms at this hotel are valued for their ample space, cleanliness, historic charm and picturesque views, making it a highly recommended choice for visitors.
Beds
However, there were some concerns raised about bed comfort. A number of guests found the beds to be too hard or too soft and there were occasional mentions of beds being too high, low or small, particularly in the family rooms where the sofa beds did not meet comfort expectations for some visitors. A recurring issue was the lack of outlets near the beds, which was inconvenient for guests needing to charge their devices.
The quality of pillows also received mixed feedback. While some found them soft and pleasant, others felt they were too hard and uncomfortable, occasionally detracting from the overall quality of sleep.
In summary, the general consensus suggests that the beds at Holiday Inn Express Liverpool-Albert Dock provide a good level of comfort for most guests with a few areas needing improvement to ensure a consistently excellent stay.
Cleanliness
The property’s cleanliness extends from the bedrooms to the dining areas, ensuring a consistently pleasant stay. The hotel staff receives accolades for their diligent housekeeping with rooms often described as modern and well-maintained. Guests appreciate the effort to maintain high hygiene standards, resulting in a warm and comfortable environment.
Despite a few minor issues, such as occasional stains on floors and some areas needing an extra bit of cleaning, the overwhelmingly positive feedback points to a hotel that takes cleanliness seriously. Overall, Holiday Inn Express Liverpool-Albert Dock stands out for its dedication to providing a clean, tidy and efficient accommodation experience, enhanced by its friendly staff and superb location close to prominent attractions, shops and bars.
Staff
Receptionists like Tasha and Jon receive particular compliments for their professionalism and welcoming demeanor. The staff's ability to provide useful tips for sightseeing and assist with minor inconveniences is also highlighted. It’s evident that the staff's charm and attentiveness significantly enhance the overall guest experience.
The positive reviews extend to all departments with mentions of housekeeping and breakfast staff maintaining high standards of service. The hotel ensures a seamless check-in and check-out process, contributing to the efficient service that guests repeatedly commend.
Overall, the exemplary conduct and approachability of the staff make this hotel a preferred choice for many travelers visiting Liverpool.
Wi-Fi
Nightlife
While some reviews mention that the streets can get a bit noisy in the late evening, especially on Saturdays, there are still moments of quiet at night. Overall, the convenience and variety of nightlife options make this hotel a prime choice for anyone looking to dive into Liverpool's bustling evening scene.
Business
The hotel is well-located, providing easy access for business trips, though parking could be improved. While the breakfast buffet is generally good, it can become busy and chaotic at times and the Wi-Fi may need enhancements for those relying on VPNs. Despite these minor drawbacks, the hotel provides good value for money with sufficient amenities for all business needs.
Service is efficient and consistently high with helpful and prompt staff. Business facilities, including excellent meeting rooms and a business center, are accessible and the hotel's modern conferencing rooms with exposed brickwork suit corporate events well. The hotel’s architecture, featuring huge iron fire doors, adds a unique charm.
The Holiday Inn Express is not only well-positioned opposite the conference center and M&S Arena, but also in a quiet part of town, offering a convenient and friendly environment for business settings. Furthermore, the reception staff are informative and the rooms, designed with a nice layout for both working and relaxing, contribute to a productive atmosphere. For its seamless blend of functionality, style and efficiency, this hotel comes highly recommended for business travelers.
Accessible
The hotel rooms are accessible and secure, featuring lifts and essential disabled facilities. The front desk staff are knowledgeable and accommodating, assisting with information about bus routes and ensuring that guests with mobility issues are well-catered for. Rooms offer stunning views, quiet nights and a calm atmosphere, enhancing the overall stay.
Parking arrangements, though secure and convenient with disabled parking near the main entrance, are noted to be expensive, which could be a drawback for some guests. Despite good access points, the signage for the hotel could be improved, especially for those arriving by foot or bus from the airport, since the hotel's main entrance is on the second floor.
Overall, the Holiday Inn Express Liverpool-Albert Dock is recommended for its accessible location, friendly staff and comprehensive facilities for guests with disabilities. However, the parking cost and clarity of access upon initial arrival might require some attention.
Historic
Guests have applauded the balance between the building's retro dockside design and its modern amenities. The original brick ceilings and cast-iron fittings add a charming touch, while large original windows and lovely views of Albert Dock immerse visitors in Liverpool's rejuvenated docklands. The hotel's wonderful character and fantastic ambience make it a standout choice for travelers who appreciate both history and contemporary convenience. This historic building with its impressive setting and retained architectural features, offers a memorable stay in a truly iconic part of Liverpool.
No, Holiday Inn Express Liverpool-Albert Dock by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Liverpool-Albert Dock by IHG.
No, Holiday Inn Express Liverpool-Albert Dock by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Liverpool-Albert Dock by IHG.
No, Holiday Inn Express Liverpool-Albert Dock by IHG doesn't have a gym.
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