Hampton By Hilton Liverpool City Centre

Liverpool 53.39839400, -2.98623700 , Kings Dock Mill, Hurst Street (Show on Map)
7.9
Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsHampton By Hilton Liverpool City Centre receives substantial praise from guests for its strategic location, which offers easy access to Liverpool's key attractions like Albert Dock and Liverpool One. The hotel sits in the vibrant heart of the city, making it an ideal base for both leisure and business travelers. Guests consistently applaud the friendly and attentive staff, who ensure a warm welcome and efficient service throughout the stay, contributing significantly to the hotel's positive reputation.

The hotel's rooms are highlighted for being modern, spacious, and clean, with comfortable beds that cater well to both short and extended stays. Guests appreciate the overall room setup, quality toiletries, and the scenic views provided by the large windows. The cleanliness across private and public spaces is frequently noted, making the stay even more enjoyable.

Breakfast at the hotel offers a variety of hot and cold options, with particular praise for its quality and value, though improvements in organization and seating during peak times are suggested. Complimentary Wi-Fi is available, though some guests experience variable connection quality.

The hotel also features a small gym, which is seen as a bonus despite occasional maintenance issues. On-site parking is secure and convenient, though some guests describe the fees as somewhat steep.

Overall, the Hampton By Hilton Liverpool City Centre provides excellent value for money, with its combination of a central location, well-maintained facilities, and welcoming staff. It stands out as a popular choice for those exploring Liverpool, including families, business travelers, and attendees of nearby events, offering comfort and accessibility that meets the expected standards of the Hampton by Hilton brand.
Show more
Categories
Hotel Taking Steps Towards Sustainability
As part of the Hilton chain, this hotel likely participates in established sustainability programs. Hilton is known for renewable energy usage, recycling initiatives, and food donation programs, contributing to a reduced environmental impact.

Dog Friendly Hotel
This hotel welcomes pets and provides a comfortable stay. It is a convenient option for travelers looking to bring their furry friends along.

Hotel near Nightlife Spots
Located on Hurst Street, the Hampton By Hilton Liverpool City Centre is near Concert Square and the Ropewalks area, known for its nightlife.

Business Hotel
This hotel is suitable for business travelers. It provides amenities for business purposes.

Hotel with Gym
Provides a fitness room. Guests can use the facilities for their workouts.

3-Star Hotel
This hotel provides comfortable accommodation with a complimentary breakfast and is near the M&S Bank Arena. It's a popular choice for its central location and consistently positive guest reviews.

Hotel with Parking

Accessible Hotel

Room Types
Queen Room with Sofa Bed 2 adults and 2 children under 12 can sleep soundly in this comfortable family rooms double bed and sofa bed on request. Breakfast with hot items is included. Please note floor and storage space is limited when sofa bed is in use and a cot cannot be accommodated when sofa bed is in use. Max 2 adults.

Queen Room - Mobility Access Each spacious wheelchair accessible queen bedroom sleeps up to 2 adults and features air-conditioning, free WiFi, a flat-screen TV and en-suite with roll-in shower.

Queen Room with Dock View and Sofa Bed Room with beautiful Mersey views. 2 adults and 2 children under 12 can sleep soundly in this comfortable family rooms double bed and sofa bed on request. Breakfast with hot items is included. Please note floor and storage space is limited when sofa bed is in use and a cot cannot be accommodated when sofa bed is in use. Max 2 adults.

Queen Room Each spacious queen bedroom sleeps up to 2 adults and features air-conditioning, free WiFi, a flat-screen TV and en-suite with shower.

Guest Reviews
7.9
Good
Location
Hampton By Hilton Liverpool City Centre boasts an exceptional location that receives consistent praise from its guests. Centrally positioned, it offers convenient access to Liverpool's main attractions, including Albert Dock, Liverpool One shopping area, and numerous cultural and historical sites. Guests appreciate being within easy walking distance to the waterfront and city center, making it ideal for sightseeing and exploring the vibrant city. The hotel's proximity to public transportation and secure on-site parking further enhances its appeal. Comfort and cleanliness are commonly noted, and the friendly, helpful staff contribute to a welcoming atmosphere. Perfect for both leisure travelers and those attending events at nearby venues, this hotel is situated in a bustling yet scenic area, providing excellent value for money and a fantastic base for any visit to Liverpool.

Breakfast
The breakfast experience at Hampton By Hilton Liverpool City Centre offers a mixed bag, reflecting both positives and areas needing improvement, according to guest reviews. Guests generally commend the hotel for providing a diverse selection of breakfast options, including hot and cold items, with notable praise for the waffle maker and generous portions. Many guests find the breakfast to be of good quality and great value, contributing positively to their overall stay.

However, the hotel's breakfast area often struggles to accommodate the number of guests effectively, leading to a hectic and crowded environment, particularly during peak times. This congestion frequently results in delays, limited seating, and instances where food items run out or are not restocked promptly. Suggestions for improvement include better organization, more seating, and additional staff during busy periods to manage the high demand and ensure a smoother breakfast experience.

Overall, while the breakfast at Hampton by Hilton offers a satisfactory selection and is appreciated by many for its value and quality, the service and dining arrangements could benefit from enhancements to cater comfortably to all guests.

Rooms
Nestled in a prime location near Liverpool's vibrant city center and offering scenic views of the Albert Docks, Hampton by Hilton Liverpool City Centre provides a delightful stay for visitors. The rooms are modern and spacious, often praised for their cleanliness and comfort. Guests frequently highlight the comfortable beds and well-equipped bathrooms with quality toiletries. Many appreciate the large showers and the overall room setup that caters well to both short and extended stays.

Families find the space accommodating, although some find additional sofa beds less comfortable. The hotel's expansive windows offer captivating views, contributing to a relaxing atmosphere. Quiet rooms ensure a good night's sleep despite the hotel's central location, and the effective air conditioning enhances guests' comfort during warmer days.

Though generally contemporary and well-kept, a few guests suggest that certain features, such as furnishings, could benefit from updates. Nonetheless, the staff is frequently described as friendly and helpful, adding to the overall positive experience. With its excellent breakfast selections, including options for those with dietary restrictions, and good value for money, this hotel remains a popular choice for travelers exploring Liverpool.

Beds
Reviews of the beds at Hampton By Hilton Liverpool City Centre present a range of experiences, largely detailing the comfort level of the mattresses and pillows. Many guests found the beds and pillows to be quite comfortable, with some describing them as extremely comfortable, and several highlighting the quality of the bedding. A significant portion of reviews noted firm or hard mattresses, with some guests stating they were very uncomfortable. Opinions on pillow comfort varied, with some guests finding them excellent, while others felt they were either too full or too soft. Sofa beds generally received less favorable feedback, cited as uncomfortable and at times unsafe or noisy. Overall, the consensus leans towards comfort, but with notable mentions of firmness that might not suit everyone's preference.

Cleanliness
Hampton By Hilton Liverpool City Centre consistently impresses guests with its high standard of cleanliness. The rooms and hotel areas are frequently described as clean, tidy, and modern. Numerous reviews highlight the spotless condition of both private and public spaces, with rooms being cleaned daily and equipped with modern conveniences. The cleanliness extends to the fresh, well-maintained bathrooms and comfortable bedding, ensuring a comfortable stay. The hotel staff are often praised for their friendliness and helpfulness, contributing to a welcoming atmosphere. Although the breakfast service could benefit from improved management, the location of the hotel—close to Albert Dock and Liverpool One—is highly commended. The establishment offers a great balance of cleanliness, comfort, and accessibility to the city’s main attractions.

Staff
Hampton by Hilton Liverpool City Centre receives high praise for its exceptional staff, who seem to be the crowning jewel of this establishment. Guests frequently highlight the friendly and helpful nature of the staff, appreciating their warm welcomes and attentive service. Receptionists are particularly noted for their efficiency and problem-solving abilities, making the check-in process smooth and accommodating, with several staff members going above and beyond to ensure a comfortable stay for guests, including families with children. The staff's courteous demeanor extends to all areas of the hotel, from the reception to the breakfast room, creating a pleasant atmosphere throughout. Their ability to remain helpful and cheerful, even during busy periods, impresses guests, contributing significantly to the overall positive experience. The hotel’s convenient location and cleanliness further enhance its appeal, with staff playing an integral role in maintaining these standards. While there are occasional mentions of staff being overwhelmed or appearing stressed, such moments seem to be rare, and overall, the hotel staff are consistently described as attentive, welcoming, and an asset to the hotel's reputation.

Wi-Fi
Nestled in the heart of Liverpool, the Hampton By Hilton offers guests complimentary Wi-Fi, though opinions on its reliability vary. Many visitors appreciated the good Wi-Fi service, which was especially beneficial for work-related tasks. Quick and free Wi-Fi is highlighted as a plus for those who stayed there, making it convenient for casual browsing or streaming. However, there are occasional mentions of poor Wi-Fi connections, particularly within the rooms, suggesting variable speed and reception quality throughout the hotel. Guests are reminded to acquire Wi-Fi passwords at reception to ensure smooth connectivity. Overall, while the free Wi-Fi is a noteworthy benefit, it seems advisable for guests to manage expectations regarding connection consistency during their stay.

Gym
The Hampton by Hilton Liverpool City Centre offers a gym that guests appreciate, describing it as a nice facility for workouts. Although it is noted for being on the smaller side, the presence of this gym is seen as a bonus for hotel residents. Families, particularly those traveling with sons, have noted the gym as a positive aspect. However, some guests have mentioned that the equipment occasionally requires maintenance, with issues like non-functioning treadmills needing attention. Overall, the gym facilities are considered decent, adding value to the stay despite some limitations in equipment functionality.

Parking
Hampton By Hilton Liverpool City Centre offers convenient on-site parking, a notable advantage in a location where many hotels do not provide such facilities. Guests often appreciate the secure and accessible parking situated beneath the building, which adds a level of convenience for those wanting hassle-free access to their vehicles. The hotel's location is ideal, with close proximity to popular attractions like Albert Dock and public transport.

However, several guests find the cost of parking to be on the higher side, with fees typically around £20 per day, though occasionally mentioned at £15. This price is often seen as steep, especially given the tighter parking spaces in the underground facility. Despite some difficulty in navigating and locating the car park, the ability to reserve a space and have secure parking is generally seen as a plus. Nonetheless, clarity on parking fees and details could use some improvement according to guest feedback. Overall, while the parking is praised for its practicality and security, the associated costs are sometimes viewed as excessive by guests.

3 Star
Hampton By Hilton Liverpool City Centre consistently impresses its guests with its blend of comfort and convenience. The hotel is praised for its beautiful and warm ambiance, offering numerous cozy areas to unwind. Its prime location makes it a perfect base for shopping and dining, as it is within easy reach of various amenities. Guests find great value for money in this clean and well-maintained establishment, with rooms that are nicely appointed and meet the expected quality standards of the Hampton by Hilton brand. The staff are lauded for their friendliness, contributing to the overall positive experience of a stay in Liverpool. The hotel provides all the necessary essentials for a comfortable visit, particularly for those embarking on trips to local attractions like Anfield. Overall, the Hampton By Hilton provides superb accommodation and services, reflecting good value especially for its three-star rating.

Business
Hampton By Hilton Liverpool City Centre offers a strategic location for business travelers, situated conveniently close to conference facilities and a shopping center, making it an ideal hub for those attending professional events. The hotel is praised for its excellent position, providing easy access and enhancing the business travel experience. The rooms are tailored to meet business needs, ensuring guests have a comfortable stay conducive to productive work. Business visitors have found the hotel's services very accommodating, as staff assist with practical requirements such as printing necessary documents. Additionally, the proximity to a Tesco Express adds an element of convenience for guests who require quick access to essentials during their stay. Overall, the Hampton By Hilton Liverpool City Centre stands out as a great choice for those traveling to Liverpool for work purposes.

Accessible
Hampton By Hilton Liverpool City Centre stands out for its accessible facilities, offering a range of features catering to guests with disabilities. Guests have positively remarked on the accessible rooms, which are well-designed, spacious, and equipped with amenities such as walk-in showers. The hotel's location proves advantageous, being conveniently placed near the Albert Docks and other key tourist attractions, making it a good base for exploring the city. Accessibility is further enhanced with user-friendly parking options and easy access for those using mobility scooters. Guests appreciated the possibility of booking rooms next to each other when both need accessibility features. However, some experienced longer waits due to only one working lift, and some less mobile guests faced challenges during breakfast service. Overall, the hotel's efforts in providing accessibility are well-regarded, with room for minor improvements in certain areas.


No, Hampton By Hilton Liverpool City Centre doesn't have any pool.

No, a spa isn't available at Hampton By Hilton Liverpool City Centre.

Yes, Hampton By Hilton Liverpool City Centre welcomes dogs.

Yes, parking facilities are available at Hampton By Hilton Liverpool City Centre.

Yes, Hampton By Hilton Liverpool City Centre has a gym.

Location Show Map
More Options
  • Hotel in Liverpool

  • 8.4 Very Good

  • From $68

  • Hotel in Liverpool

  • 8.7 Very Good

  • From $87

  • Hotel in Liverpool

  • 7.8 Good

  • From $62

  • Hotel in Liverpool

  • 8.2 Very Good

  • From $59



6,893,169

Hotels

60

Categories

49,805

Regions

209,065

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ