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Quality Inn & Suites

Levis , 5800, Rue Des Arpents (Show on Map)

8.9

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsQuality Inn & Suites consistently receives praise for its exceptional service and facilities, making it a top choice for many travelers. The hotel’s prime location near Highway 20 offers easy access to major routes, Old Quebec City ferry connections and essential services like grocery stores, restaurants and gas stations, providing convenience without compromising on tranquility. Its advantageous position near the convention center and river station adds further appeal for both leisure and business guests.

The breakfast at Quality Inn & Suites stands out, frequently described as generous, hearty and offering a wide variety of hot and cold options. Guests commend the cleanliness and inviting atmosphere of the breakfast area, making it a delightful start to their day. The lunch offerings are also well-received, noted for their delicious and diverse choices served by attentive staff, enhancing the dining experience.

Rooms are highlighted for their spaciousness, modern amenities and cleanliness. Recent renovations contribute to a fresh and bright environment and the inclusion of conveniences like fridges, microwaves and streaming-capable TVs ensure a comfortable stay. The consistent maintenance and cleanliness standards extend to common areas like the pool and reception, underscoring the property’s commitment to providing a clean, serene and pleasant experience for all guests.

The staff at Quality Inn & Suites earns high marks for their friendly and helpful demeanor. Multilingual and courteous, the team goes above and beyond to assist guests, enhancing the overall welcoming atmosphere. This exceptional service is echoed by guests who appreciate the staff’s efforts in creating a warm and inviting environment.

While the pool is smaller and noted to be slightly cold by some, it is well-maintained and considered a nice amenity for a refreshing swim. The hotel’s family-friendly environment is also a notable aspect with indoor and outdoor play areas for children and considerate service for families traveling with kids.

Beds receive positive reviews for comfort, though preferences for mattress firmness vary. Overall, most guests find the beds and bedding to be clean and comfortable, ensuring a good night's rest. Business travelers find the hotel practical, offering clean accommodations and convenient amenities, including ample desk space and easy access to the convention center.

Accessibility is another strong point with rooms and common areas designed to accommodate guests with disabilities. The staff’s attentiveness and the accessible features, like the breakfast bar, contribute to a comfortable stay for differently-abled guests.

For those traveling with pets, Quality Inn & Suites is highly recommended. The hotel’s pet-friendly approach includes thoughtful touches like dog cushions, bowls and treats, creating a welcoming environment for canine companions.

Overall, Quality Inn & Suites excels in providing a comfortable, clean and welcoming environment with excellent service, making it highly recommended for a variety of travelers.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Queen Room with Two Queen Beds This contemporary room features a 50-inch flat-screen TV with cable, a refrigerator, as well as free wired and wireless internet access. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Policies).

King Room - Disability Access This double room has a tea and coffee maker, heating and a TV with cable channels. The unit has 1 bed.

King Room with Whirlpool Guests will have a special experience as the double room provides a spa bath. This double room features a tea and coffee maker, heating and a TV with cable channels. The unit offers 1 bed.

King Suite with Sofa Bed This suite has a tea and coffee maker, heating and a TV with cable channels. The unit has 2 beds.

Superior King Room - Non Smoking This family room provides a TV. The unit offers 1 bed.

King Room - Non-Smoking This family room features a TV. The unit has 1 bed.

About Quality Inn & Suites

License: 222325

Guest Reviews

8.9

Excellent

Location

The Quality Inn & Suites boasts a highly praised location for travelers, being conveniently situated near Highway 20 which makes it an ideal stopover for those journeying between the Maritimes and Ontario. Guests appreciate its ease of access, often noting the short and straightforward drive to the ferry that connects to Old Quebec City. Visitors highlight its proximity to essential services, including grocery stores, restaurants like Tim Hortons, shopping centers and fuel stations, which enhances its convenience.

Despite its closeness to the highway, it's noted as a comfortably quiet spot, perfect for travelers needing a restful overnight stop. The hotel is described as being very well located for attending events at the nearby convention center and ferry terminals, making it advantageous for both leisure and business purposes.

The ease of access and significant points of interest nearby, such as the Levis river station and the charming city of Lévis, add value to its location. The property’s cleanliness and comfort further complement its geographical benefits, creating a satisfying experience for guests. The combination of amenities, location and easy navigation makes it a top choice for those exploring the area or in transit.

Breakfast

Quality Inn & Suites offers an impressive breakfast experience, as noted by numerous reviewers. The breakfast is often described as excellent with a wide variety of choices to satisfy all tastes. Guests appreciate the inclusion of coffee and juice machines, adding a much-appreciated bonus to the meal. The breakfast buffet, which is highlighted as generous and hearty, includes both hot and cold options, ensuring everyone finds something they enjoy.

The breakfast area is noted for its cleanliness and inviting atmosphere. Many guests felt that the breakfast was more than complete, often mentioning the diversity and plentiful nature of the food available. For those who value a hearty start to their day, the breakfast at Quality Inn & Suites seems to hit the mark consistently.

Children and adults alike found the breakfast to be a delightful part of their stay with some even calling it the best breakfast of their entire trip. Despite a few mentions of limited options or items running out, the overall sentiment towards breakfast remains highly positive, making it one of the standout features of the hotel.

Additionally, lunch options at Quality Inn & Suites also received high praise with guests highlighting delicious and varied choices served by friendly and attentive staff. The commendations for both breakfast and lunch suggest that Quality Inn & Suites excels in providing satisfying and enjoyable dining experiences for their guests.

Rooms

Quality Inn & Suites offers a stay that is frequently noted for its updated and remarkably clean accommodations. Guests consistently highlight the spacious and comfortable nature of the rooms, which come well-equipped with modern amenities such as fridges, microwaves and coffee makers. The recent renovations receive particular praise with many emphasizing the modern, bright and well-maintained design of both the rooms and suites. Quiet and functional spaces make for a relaxing environment, complemented by spotless housekeeping standards. Many guests appreciate additional features like streaming-capable TVs and ample lighting.

Rooms tend to be large, providing plenty of space for relaxation and even accommodating larger needs, such as dog crates. The suite options stand out for their exceptional comfort and functionality. While the breakfast experience and some minor maintenance issues received less favorable mentions, the overall consensus remains highly positive. The blend of affordability, cleanliness and comprehensive facilities makes Quality Inn & Suites a reliable choice for travelers seeking comfort and convenience.

Beds

Quality Inn & Suites has received mixed but predominantly positive feedback regarding their beds. Many guests highlight the comfort of the beds with several stating that they found them to be very comfortable and clean. Words like "comfortable," "comfy," and "soft" frequently appear and some reviews praise the spacious and large beds. However, there are also a number of comments about the beds being too firm or hard for personal tastes, indicating that firmness might be an issue for some guests. Overall, the comfort level of the beds seems to satisfy a majority of visitors, even though preferences for mattress firmness vary widely. Guests also appreciated the number and quality of pillows and the overall cleanliness of the bedding.

Cleanliness

Situated in an appealing and serene environment, the Quality Inn & Suites stands out for its exceptional cleanliness and high standards of maintenance. The recently renovated rooms are frequently noted for being spotless, comfortable and exceptionally spacious. Guests consistently praise the property for being very clean and well-maintained, ensuring a pleasant and stress-free stay.

The hotel’s common areas, including the pool and reception, are also highlighted for their pristine conditions. Breakfast offerings have received commendation alongside the clean and tidy setup of the dining area. Staff members are often remarked upon for their polite and courteous demeanor, further enhancing the positive guest experience.

Every aspect of the property, from the modern equipment to the impeccably maintained rooms, meets and often exceeds cleanliness expectations. The overall environment is described as peaceful, making it an excellent choice for a restful stay. With its beautiful and clean appearance, along with a commitment to high standards of sanitation, Quality Inn & Suites is frequently recommended for a comfortable and worry-free lodging experience.

Staff

The staff at Quality Inn & Suites consistently receive high praise for their friendliness and helpfulness. Guests often remark on how welcoming and courteous the staff are, creating a warm and inviting atmosphere throughout the hotel. Many reviews highlight the exceptional service with staff going above and beyond to assist guests, whether it's helping with luggage or providing efficient and professional service at the reception.

The multilingual staff, fluent in English among other languages, are noted for their excellent communication skills, making check-in and other interactions smooth and pleasant for international visitors. The attention to cleanliness and the empathetic nature of the receptionists stand out with many guests appreciating the genuine kindness and attentiveness shown.

The dining room personnel and other staff members are frequently described as polite and accommodating, always ready with a smile. The staff's ability to manage both professional standards and a friendly demeanor significantly enhances the overall guest experience. Overall, the Quality Inn & Suites' team is described as amazing, cooperative and consistently delivering impressive service for the price. These qualities make the hotel a standout choice for travelers seeking both comfort and exceptional hospitality.

Pool

The pool at Quality Inn & Suites receives high marks for cleanliness and accessibility, being described as immaculate and welcoming to guests. Though compact, the indoor pool has been deemed pleasant and decent, offering a good swim experience. However, a few guests noted the pool's small size and slightly cold temperature. For late check-ins, the pool hours could be more accommodating. Overall, the pool area provides a nice amenity for visitors looking to enjoy a refreshing dip during their stay.

Family

Quality Inn & Suites provides a welcoming atmosphere that is highly recommended for families. Guests consistently praise the attentive staff and the kindness of the breakfast server, which enhances the overall family-friendly environment. Families appreciate the indoor and outdoor play areas tailored for children, making it a very appealing place for those traveling with kids. The establishment's coffee bar is also highlighted as a family favorite. Despite some minor concerns such as the carpet's condition, the hotel remains a recommended destination for a pleasant and enjoyable family stay.

Business

The Quality Inn & Suites presents itself as a viable option for business travelers, particularly lauded for its cleanliness and multiple convenient amenities. Despite the absence of a dinner restaurant and specific business amenities, the hotel compensates with a variety of breakfast choices, providing a good start to the day. Business visitors will find the working surface and desk space suitable for their needs. The hotel's ease of access to the convention center stands out, making it a practical choice. Overall, Quality Inn & Suites provides good value for business travel with accommodations and features that cater to professionals.

Accessible

The Quality Inn & Suites shows a commendable effort in catering to guests with disabilities, offering features that demonstrate a commitment to accessibility. Rooms are noted to be accessible, ensuring that mobility within them is convenient for differently-abled guests. The facility itself is labeled as accessible, simplifying navigation for those who might require extra assistance. Guests have highlighted the accessible breakfast bar, which allows for easy, self-service meals in the morning.

Staff at the hotel have received praise for their courteous and attentive service, going the extra mile to assist guests with specific needs. For example, an attendant was noted to have shown various room options to accommodate a guest's requirement for bathroom adaptation.

However, some areas could use improvement, such as the necessity of a fan in the bathroom to reduce humidity and ensuring handicapped parking spots are free from ice. Overall, while the hotel offers significant accessibility features, a few adjustments could augment the experience for guests with disabilities.

Dog Friendly

The Quality Inn & Suites receives praise for its pet-friendly policies and facilities. Guests frequently highlight the hotel's accommodating approach towards pets, noting that pets are accepted with a fee that is comparable or lower than other places. Reviews mention that rooms are thoughtfully prepared for canine companions, providing amenities such as dog cushions, bowls and poop bags. Many visitors appreciated the lovely touches like a dog bed and dog dishes, often accompanied by a dog treat, making pets feel welcome and comfortable. While the presence of dogs is noticeable, most guests agree on the convenience and consideration shown towards pet owners, despite occasional noise from adjacent rooms. Overall, the pet-friendly services and amenities at Quality Inn & Suites are well-received, making it a favored choice for travelers with dogs.

Yes, Quality Inn & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Quality Inn & Suites.

Yes, Quality Inn & Suites welcomes dogs.

No, parking facilities aren't available at Quality Inn & Suites.

Yes, Quality Inn & Suites has a gym.

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