Hampton Inn & Suites by Hilton Quebec City Levis
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Summary of reviewsHampton Inn & Suites by Hilton Quebec City Levis has garnered widespread acclaim in multiple areas, making it a preferred choice for travelers. Guests highly praise the hotel's prime and convenient location, offering easy access to highways and numerous essential services such as grocery stores and a variety of dining options, including the popular Le Cochon Dingue restaurant. The proximity to downtown Quebec City, Old Quebec and other local attractions further enhances its appeal, facilitating an enjoyable and hassle-free exploration of the area.
The breakfast experience is another highlight with guests consistently commending the variety and quality of options available. The spacious dining area and welcoming staff further contribute to a pleasant start to the day, though some minor criticisms regarding the selection and occasional mishaps like overcooked eggs and moldy prepackaged muffins have been noted.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the comfort and cozy atmosphere with features like new carpets, effective blinds and an abundance of pillows enhancing their stay. The washrooms are similarly well-regarded for their cleanliness and spaciousness, adding to the overall comfort.
Cleanliness is a standout feature across the entire property with guests frequently highlighting the immaculate condition of both rooms and common areas. The hotel environment is consistently described as super clean and welcoming, contributing to a comfortable and inviting atmosphere.
The staff at Hampton Inn & Suites by Hilton Quebec City Levis earn high praise for their friendliness, professionalism and willingness to assist. Their ability to communicate in English further enhances the overall guest experience, making interactions smooth and pleasant.
The pool facility receives mixed reviews; while it is appreciated for being clean and a hit with children, some guests find it too small or occasionally cold. The parking situation is generally positive with free and covered options adding convenience, although some guests noted minor issues with designated parking spots.
Lastly, the beds are generally well-received with many guests commenting on their comfort and the abundance of pillows. Some reviews mention occasional concerns about mattress quality, particularly with sofa beds and extra beds. Despite these minor critiques, the overall guest experience at Hampton Inn & Suites by Hilton Quebec City Levis is overwhelmingly positive, making it a highly recommended choice for visitors to the area.
Categories
The breakfast experience is another highlight with guests consistently commending the variety and quality of options available. The spacious dining area and welcoming staff further contribute to a pleasant start to the day, though some minor criticisms regarding the selection and occasional mishaps like overcooked eggs and moldy prepackaged muffins have been noted.
Rooms at the hotel receive high marks for their spaciousness, modern design and cleanliness. Guests appreciate the comfort and cozy atmosphere with features like new carpets, effective blinds and an abundance of pillows enhancing their stay. The washrooms are similarly well-regarded for their cleanliness and spaciousness, adding to the overall comfort.
Cleanliness is a standout feature across the entire property with guests frequently highlighting the immaculate condition of both rooms and common areas. The hotel environment is consistently described as super clean and welcoming, contributing to a comfortable and inviting atmosphere.
The staff at Hampton Inn & Suites by Hilton Quebec City Levis earn high praise for their friendliness, professionalism and willingness to assist. Their ability to communicate in English further enhances the overall guest experience, making interactions smooth and pleasant.
The pool facility receives mixed reviews; while it is appreciated for being clean and a hit with children, some guests find it too small or occasionally cold. The parking situation is generally positive with free and covered options adding convenience, although some guests noted minor issues with designated parking spots.
Lastly, the beds are generally well-received with many guests commenting on their comfort and the abundance of pillows. Some reviews mention occasional concerns about mattress quality, particularly with sofa beds and extra beds. Despite these minor critiques, the overall guest experience at Hampton Inn & Suites by Hilton Quebec City Levis is overwhelmingly positive, making it a highly recommended choice for visitors to the area.
Hotel with Parking
This hotel offers complimentary on-site parking. It also provides EV charging stations, although guests have access to both outdoor and indoor parking areas which are not property of the hotel.
EV charging stations
Hotel with EV Charging Stations
Hampton Inn & Suites by Hilton Quebec City Levis offers EV charging stations. The hotel provides free breakfast and parking.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
About Hampton Inn & Suites by Hilton Quebec City Levis
License: 293985
Guest Reviews
Location
The hotel's location is deemed perfect for exploring nearby attractions with Old Quebec just a ferry ride away. The surrounding area features a range of restaurants within walking distance, facilitating an enjoyable dining experience without the need for extensive travel. The spacious and clean rooms, combined with modern amenities and welcoming staff, enhance the overall guest experience. The well-maintained facilities and the hotel's proximity to everything necessary for a comfortable stay make it a highly recommended choice for visitors to Quebec City.
Breakfast
However, there are some criticisms. A few guests were disappointed with the limited selection and noted issues such as plastic cutlery and overcooked eggs. Specific complaints about moldy prepackaged muffins and overall disorganization also surfaced in some reviews. Despite these negatives, the breakfast generally lives up to expectations for most guests, providing a substantial and varied start to the day.
The hotel's location near supermarkets and restaurants adds to the convenience, enhancing the overall breakfast experience. The staff's welcoming attitude further contributes to making breakfast a pleasant part of the stay, although some believe the breakfast could offer better value considering the price.
Rooms
The washrooms receive high marks for being super clean and spacious, adding to the overall comfort of the stay. The hotel rooms come with a full range of amenities, ensuring guest needs are well met. Travelers frequently note the excellent condition and cleanliness of the rooms, as well as the good customer service. The combination of comfort, space and cleanliness offers an enjoyable experience that aligns well with the hotel’s descriptions.
Beds
However, there are occasional complaints about bed quality. Some guests found their mattresses worn out or uncomfortable, mentioning issues like creaking sounds and lack of support, particularly for sofa beds and extra beds. Overall, while most guests seem satisfied with the comfort of their beds, there are a few who feel the bedding quality could be improved for the price.
Cleanliness
The hotel not only keeps its rooms spotless but also extends this level of care to the entire property, ensuring that everything is well-sanitized and maintained. The combination of exceptional cleanliness, comfort and tranquility adds to the overall positive experience for guests. Despite minor criticisms regarding the bathroom door design, the overwhelmingly positive reviews focus on the clean bathrooms, spacious rooms and comfortable beds.
Additionally, the welcoming and attentive staff contribute significantly to the favorable perception of the hotel, often mentioned alongside its cleanliness. Guests appreciate the combination of a clean environment and helpful service, making their stay both comfortable and pleasant. The hotel’s strategic location, close to Quebec and Île d'Orléans, adds to its appeal, providing a clean and quiet retreat within easy reach of local attractions.
Staff
Pool
On the downside, some visitors commented on the pool being too small and the water temperature occasionally being colder than expected. A few noted a strong chlorine scent and cloudiness. There were also instances when it was out of service due to maintenance, which disappointed some guests.
Overall, the pool generally receives positive feedback, particularly for its maintenance and appeal to children, despite a few concerns about size, water temperature and occasional maintenance closures.
Parking
Yes, Hampton Inn & Suites by Hilton Quebec City Levis has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hampton Inn & Suites by Hilton Quebec City Levis.
Yes, Hampton Inn & Suites by Hilton Quebec City Levis welcomes dogs.
Yes, parking facilities are available at Hampton Inn & Suites by Hilton Quebec City Levis.
Yes, Hampton Inn & Suites by Hilton Quebec City Levis has a gym.
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