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Summary of reviewsLancaster Suites offers a delightful accommodation experience in the heart of the Lancaster area, appealing to various travel preferences with a strong emphasis on convenience, comfort, and service. Its strategic location, easily accessible via major highways yet secluded enough to provide a peaceful retreat, serves as an excellent base for exploring the cultural and scenic charm of Lancaster County. Visitors appreciate the proximity to dining options, shopping outlets, and popular attractions, making it a central and convenient choice for leisure and business travelers alike.
The breakfast receives largely positive feedback, offering a variety of options that include fresh fruit salad, yogurt selections, and the beloved pancake machine. While some guests wish for more hot food choices, the friendly and attentive staff, along with the pleasant atmosphere, contribute to a generally satisfactory experience.
Rooms at Lancaster Suites are frequently praised for their cleanliness, spaciousness, and thoughtful amenities such as kitchenettes with microwaves and refrigerators. This, combined with comfortable beds often highlighted as firm and cozy, ensures a restful stay. The hotel's renowned cleanliness extends to its communal areas, enhancing the inviting environment for both short and extended stays.
The staff at Lancaster Suites consistently earn high praise for their attentive and friendly service, creating a welcoming atmosphere that many guests find makes it feel like a home away from home. Positive interactions with staff at the front desk and other areas contribute significantly to the overall guest experience.
The hotel’s parking facilities are noted for their convenience, being well-lit, clean, and easily accessible, aligning with the hotel’s reputation as an excellent choice for travelers. The pet-friendly approach, including special amenities for dogs, makes Lancaster Suites a favored option for those traveling with furry companions.
Though the hotel receives some mixed feedback regarding certain amenities like breakfast and bed comfort, it remains a preferred choice for budget-conscious travelers due to its excellent value-for-money offering. Overall, Lancaster Suites stands out for its strategic location, accommodating services, and a welcoming environment conducive to both leisure and business stays. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly. Specific details on pet policies (allowed number of pets, weight limits, and pet fees) would need to be confirmed with the hotel directly.
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi.
Hotel with Parking
Parking is included with your stay at this hotel, offering a convenient amenity for guests.
3-Star Hotel
Lancaster Suites provides comfortable accommodations and a convenient location. Its positive reviews and value make it a reliable option.
Hotel for Honeymoon
Business Hotel
Accessible Hotel
Hotel with Gym
Room Types
Studio Suite with Two Queen Beds - Non-SmokingThe suite features 1 bedroom and 1 bathroom with a bath and free toiletries. The suite provides air conditioning. The unit offers 2 beds.
Queen Suite with Sofa Bed - Disability Access The suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning and a sofa. The unit has 1 bed.
Queen Suite - Disability Access with Roll-in ShowerThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning. The unit offers 1 bed.
King Studio Suite - Non-SmokingThe suite has 1 bedroom and 1 bathroom with a hairdryer and free toiletries. The suite features air conditioning, a tea and coffee maker, heating, as well as a TV with cable channels. The unit has 1 bed.
Guest Reviews
7.9
Good
Location
Nestled strategically in the heart of the Lancaster area, Lancaster Suites boasts a prime location that is both convenient and inviting for travelers eager to explore the region. Its unique position, tucked away yet easily accessible via major highways, offers guests the dual experience of connectivity and a sense of seclusion from the surrounding busyness. The hotel is ideally situated near a variety of dining options and shopping outlets, offering an abundance of choices within just a short drive or even a walk. The proximity to popular attractions like Bird-in-Hand, Intercourse, Strasburg, and the Sight and Sound Theatre makes it an excellent base for discovering the scenic charm and cultural highlights of Lancaster County. While some guests noted minor challenges with noise from the highway or construction, overall, the location consistently received praise for being central and conveniently aligned with guests’ travel plans. Whether for dining, shopping, or just soaking in the pleasant ambience, Lancaster Suites provides a comfortable and well-positioned stay that complements the captivating experience of exploring Lancaster County.
Breakfast
Lancaster Suites offers a breakfast experience that garners mixed impressions, but overall provides a satisfactory start to the day for most guests. The breakfast receives praise for its variety and quality, with particular highlights including real oatmeal, fresh fruit salad, yogurt selections, and the popular pancake machine. Guests appreciated the presence of hard boiled and scrambled eggs, with biscuits and gravy featured on different days. The hotel staff frequently receive compliments for their friendliness and attentiveness, further enhancing the breakfast experience.
However, some guests express the need for a greater selection, particularly in terms of hot options like bacon or sausages, and others noted a lack of variety. While the breakfast is described as enjoyable and plentiful by many, including being a "great perk" and better than other motels, a few found it lacking, citing the absence of fresh fruit and limited hot food options. The breakfast room itself is noted as pleasant and clean, contributing to an overall positive atmosphere despite a few calls for more competitive offerings. Despite these mixed reviews, for those seeking a convenient and complimentary breakfast, Lancaster Suites makes a solid case with its diverse choices and effective service.
Rooms
Lancaster Suites offers a blend of comfort and practicality, making it an appealing choice for travelers. The rooms are consistently praised for their cleanliness, spaciousness, and well-thought-out layouts, providing guests with a sense of relaxation and homeliness. Many reviews highlight the inclusion of convenient amenities like a kitchenette with a microwave and refrigerator, which add to the overall value of the stay. Comfort remains a recurring theme, with numerous guests noting the cozy beds and quiet environment, ensuring a restful night's sleep. The staff at Lancaster Suites also earn commendations for their friendly and accommodating service, enhancing the overall experience. Additionally, the location of the hotel provides easy access to restaurants and shopping, making it a convenient base for visitors. Despite minor issues with some furniture, the overall impression is of a well-maintained and comfortable property, suitable for both short and extended stays.
Beds
Lancaster Suites seems to offer a mixed experience when it comes to their beds, but with a generally positive outlook. A significant number of guests found the beds to be comfortable, often highlighting them as a key feature of their stay. Words like firm, very comfortable, and comfy frequently appear, suggesting a trend towards guests finding satisfaction in their sleeping arrangements. The accommodations are often described as clean and cozy, complementing the comfortable bedding. Some guests also noted the convenience of the location, which adds to the overall appeal of the stay. However, some visitors experienced discomfort with beds that were too hard or noisy, with specific mentions of particular room concerns, and pillows received mixed reviews, being described as either very soft or uncomfortable. Despite these occasional issues, the overall impression leans towards Lancaster Suites providing a restful experience for most of its guests.
Cleanliness
Lancaster Suites consistently impresses guests with its exceptional cleanliness, making it a top choice for a comfortable stay. The rooms are frequently praised for being spacious and pristine, providing a welcoming environment for families and solo travelers alike. Many visitors highlight the well-appointed amenities, such as a fridge, microwave, and coffee maker, adding to their convenience. Common areas, including the lobby and breakfast room, are also noted for their cleanliness and order. While a few minor issues occasionally arise, like highway noise or outdated bathroom fixtures, the overwhelmingly positive feedback focuses on the spotless conditions maintained throughout the property. The hotel's strategic location, reasonable pricing, and friendly staff further enhance the pleasant experience, ensuring that many guests eagerly plan to return.
Staff
At Lancaster Suites, the staff consistently receives high praise for their exceptional service and welcoming demeanor. Guests frequently highlight the friendly and helpful nature of the team, noting both their professionalism and courteous behavior. Staff members at the front desk are particularly commended for being knowledgeable about the area, ensuring a smooth check-in experience, and providing assistance with printing needs. Their prompt responsiveness to requests and accommodating attitude enhance the overall guest experience, contributing to a comfortable and enjoyable stay. Even individual staff members are mentioned for their outstanding support, showcasing a commitment to high standards in customer service. While there were minor instances of less favorable interactions, the majority of reviews emphasize the staff's positive impact on the stay, making Lancaster Suites a recommended choice for travelers seeking a pleasant atmosphere and attentive service.
Parking
Lancaster Suites offers a highly convenient and well-equipped parking facility, a feature praised by many guests. The parking area is described as well-lit and plentiful, with numerous spots available right in front of the hotel and even just outside the door. This ease of access makes arriving and departing a straightforward process, although it's noted that there's only a single entrance and exit. The well-maintained parking arrangement is not only clean but also available at all times, adding to the overall convenience of the stay. Additionally, the hotel's central location makes it an ideal base for exploring various parts of Lancaster County, with easy driving access to local attractions.
3 Star
Lancaster Suites offers a compelling option for budget-conscious travelers seeking comfortable accommodations without breaking the bank. Visitors consistently highlight the excellent value for money, making it an outstanding choice for those looking to explore the Lancaster area without overspending. The hotel's location, conveniently close to downtown, provides added convenience for guests looking to explore local attractions. Despite some mixed feedback regarding the outdated appearance and room size, many guests were pleasantly surprised by the cleanliness and overall quality, especially given the competitive pricing. Lancaster Suites proves to be a decent choice for visitors prioritizing affordability and basic comfort.
Business
Lancaster Suites presents a convenient option for business travelers, offering easy check-in and check-out procedures that suit tight schedules. While primarily reviewed for leisure, travelers have found solace in the property's ability to facilitate both work and relaxation, with well-equipped rooms providing a comfortable environment to unwind. The hotel is strategically positioned, making it an excellent starting point for local ventures, with easy access to the surrounding area enhancing its appeal for work-related stays. Guests commend the staff for their pleasant demeanor, contributing to a welcoming atmosphere that feels like a home away from home. Though a quiet enough setting for restful nights, Lancaster Suites remains a solid choice for travelers seeking a good deal.
Dog Friendly
Lancaster Suites stands out as a welcoming haven for those traveling with pets. Guests frequently appreciate the hotel's pet-friendly approach, which includes spacious and clean rooms that comfortably accommodate both people and their furry companions. The provision of convenient facilities for dogs is frequently mentioned, such as a fenced area perfect for walking. Visitors highlight a dedicated dog floor and an expansive grassy knoll at the back, ideal for pets to roam or sit. Additionally, thoughtful gestures like doggie bone gifts for traveling fur babies make guests feel valued.
For those with service dogs, the hotel's accommodating nature is particularly refreshing, ensuring a hassle-free stay. Many express their enjoyment of the hotel’s pet-friendly environment, emphasizing its role as the perfect accommodation when exploring Amish country. The staff receive commendations for their welcoming attitude, which contributes to a pleasant overall experience. Even amidst pandemic challenges, guests delight in a legitimate breakfast offering, enhancing the overall stay at Lancaster Suites.
No, Lancaster Suites doesn't have any pool.
No, a spa isn't available at Lancaster Suites.
Yes, Lancaster Suites welcomes dogs.
Yes, parking facilities are available at Lancaster Suites.