Catalonia Playa Maroma - All Inclusive is highly praised for its exceptional location, nestled between lush jungle and the pristine Maroma Beach, creating a serene and picturesque environment. The hotel's unique blend of jungle flora and beachfront provides guests with a tranquil escape, while being conveniently close to attractions like Playa del Carmen. The setting integrates well with nature, presenting an environmentally friendly ambiance that guests appreciate.
The breakfast at Catalonia Playa Maroma garners positive reviews for its variety, quality and excellent service. The extensive selection at the breakfast buffet and themed restaurants ensures a satisfying start to the day. However, some minor critiques mention repetitive options and longer wait times.
Dinner options receive mixed feedback with the thematic restaurants, especially Japanese and Spanish, being highly commended. The quality and variety of food are praised, though the reservation system can lead to long waits and limited availability. The service, particularly in beloved restaurants like Bloved and the grill, enhances the dining experience despite occasional inconsistencies.
Rooms at the resort offer a comfortable and well-maintained environment, particularly the renovated rooms which feature modern amenities and tasteful décor. The Privilege or Premium Deluxe rooms provide a luxurious experience with additional comforts like balconies with jacuzzis. However, some older rooms need maintenance and updates to avoid issues like mold smells and outdated furniture.
Cleanliness throughout the resort is a standout feature with the beach and common areas being meticulously maintained. Housekeeping receives accolades for their diligence in keeping rooms clean and inviting, although some areas like the spa and room service show occasional lapses.
The staff at Catalonia Playa Maroma are often highlighted as a significant asset, providing friendly and professional service. Staff members from various departments, including housekeeping and entertainment, contribute to a warm and welcoming atmosphere. While there are isolated reports of less helpful staff, the overall sentiment is positive with many guests appreciative of the attentive and accommodating employees.
WiFi services receive mixed feedback; many guests are pleased with the connectivity, especially on the beach, but there are notable instances of poor performance and outages that cause frustration.
The spa provides a beautiful and relaxing environment with good service, although there are mentions of maintenance issues and restricted access. The gym, despite being small and somewhat lacking in equipment, is available 24 hours and offers basic fitness options.
The pool is a major attraction, noted for its size, cleanliness and family-friendly features. However, the water temperature can be too hot and the pool area can become crowded, making it difficult to secure sun loungers. The lively atmosphere with entertainment activities is appreciated, though some guests find it too noisy.
The beach is universally praised for its stunning beauty, clear waters and well-maintained sands. The designated beach area with exclusive services and attentive staff adds to the relaxing experience, making it a perfect spot for a beach vacation.
In summary, Catalonia Playa Maroma - All Inclusive provides a relaxing and enjoyable holiday experience, thanks to its idyllic location, high cleanliness standards and friendly staff. While there are areas for improvement, such as dining reservations and room maintenance, the overall experience is positively memorable.
Summary: Secrets Maroma Beach Riviera Cancun - Adults Only is an exceptional five-star resort with outstanding services, facilities and location that will leave you feeling like you've found paradise on Earth. The beautiful and well-maintained grounds, stunning beach and clean property add to the overall superb experience. The personnel are kind, helpful and respectful, making guests feel at home. While some have mentioned concerns about the restaurants and food, the overall experience makes up for it. If you're looking for an unforgettable getaway, Secrets Maroma Beach Riviera Cancun is highly recommended.
This all inclusive - adults only hotel is located in a unique spot with a half-mile golden coast right in front of it. Guests are given the chance to expand their taste horizons while dining, to participate in daily activities and to rejuvenate their body and soul in the hotel's premises which is decorated with an elegant style that reminds of a Mexican hacienda.
Summary of reviews
The Valentin Imperial Riviera Maya All Inclusive - Adults Only is a luxurious and relaxing hotel that comes highly recommended by guests. The exceptional grounds, attentive staff and superb services make for an amazing and memorable honeymoon experience that exceeded expectations. Despite one reviewer finding the hotel overpriced and not deserving of a five-star rating, the majority of guests highly praise the Valentin as an excellent and beautiful place to stay. In fact, one guest has returned 10 times!
Dreams Riviera Cancun Resort & Spa - All Inclusive is a highly recommended resort for those looking for a beautiful beachfront location and exceptional service. The all-inclusive aspect of the hotel with excellent food options is a standout feature that guests have praised. The breakfast options are particularly impressive with a variety of choices and great service. The rooms are spacious and comfortable with some having private plunge pools offering a luxurious experience. The cleanliness of the hotel is also worth noting. The staff are amazing with guests consistently praising their attentive and friendly service. The spa experience is fantastic and definitely a must-visit. Families are well catered for with lots of activities available for children. While there were some negative comments about certain aspects like limited restaurant options, seaweed in the beach or outdated rooms, these were in the minority and did not detract from the overall positive experience. For those looking for a five-star resort in Cancun, Dreams Riviera Cancun Resort & Spa - All Inclusive provides an exceptional vacation spot.
BlueBay Grand Esmeralda-All Inclusive is located in a picturesque area surrounded by lush jungle and abundant wildlife, creating a serene retreat. Guests appreciate its proximity to the beach, ocean and Playa del Carmen, which is ideal for excursions. The well-maintained grounds, expansive pool areas and nearby cenote enhance the scenic charm. However, the vast size of the property and distances between amenities can be cumbersome and transportation within the resort could be more frequent.
The breakfast buffet receives high praise for its variety and quality, along with the friendly and attentive service of the waiters. Although some guests note the repetitive nature of the food, the pleasant atmosphere and additional amenities like a 24/7 café contribute to a positive dining experience.
Dinner at the resort is generally well-received, especially in the à la carte and specialty restaurants which offer flavorful and varied meals. The buffet experiences more mixed feedback, citing issues with variety and quality. The reservation system for dinner can also be challenging. Nonetheless, many guests still find the dining options satisfying.
Rooms at the hotel are spacious, clean and comfortable with daily housekeeping; however, they face several maintenance issues, such as faulty locks, non-functioning showers and outdated furniture. Despite their good locations near pools and the beach, issues with odors and humidity are recurrent.
Cleanliness across the hotel presents a mixed picture. While many find the facilities clean and well-maintained with daily room cleaning, several areas, especially common bathrooms and the beach, need better maintenance as they suffer from dirt and uncleaned seaweed.
The staff at BlueBay receives overall positive feedback for their friendliness, attentiveness and service quality. Key members like Janet Rivera are singled out for exceptional hospitality. However, there are isolated incidents of unfriendly and discriminatory behavior from some employees.
Wi-Fi service at the resort is inconsistent with some guests experiencing good connectivity in rooms and outdoor areas, while others face significant issues with unstable and inaccessible internet.
The pool area is a highlight for many guests, featuring lovely and spacious pools with warm water and beautiful views of the beach. However, high demand for sunbeds and occasional seaweed in the water can detract from the experience.
The beach, however, receives more criticism due to prevalent seaweed, algae and general lack of maintenance, leading to unsatisfactory swimming conditions. Improvements in beach cleanliness and maintenance are needed.
Beds offer mixed comfort with many guests enjoying restful sleep on comfortable beds while others face issues with aged mattresses, sometimes leading to uncomfortable nights.
While the resort claims a five-star rating, numerous guests feel it falls short, suggesting it aligns more with a three or four-star experience due to aging facilities, food quality and service lapses. Nonetheless, the staff's efforts and overall experience provide notable strengths in the all-inclusive offering with multiple restaurants, bars and daily entertainment.
Overall, BlueBay Grand Esmeralda-All Inclusive presents a scenic, family-friendly resort with commendable service but significant areas for improvement in maintenance, cleanliness, food variety and amenities to meet the expectations of a five-star hotel.
Ocean Maya Royale Adults Only - All Inclusive offers a serene and picturesque beachfront escape, perfect for adults seeking tranquility and relaxation. Set in a stunning oceanfront location, the resort provides a peaceful atmosphere away from bustling crowds, complemented by top-notch amenities and well-maintained facilities. Guests enjoy a wide range of activities and dining options, with consistently praised breakfast and dinner offerings that cater to various tastes and preferences.
The spacious and comfortable rooms are a highlight, often recognized for their cleanliness and well-equipped features, including lovely garden or beach views. The resort's commitment to cleanliness extends beyond the rooms to the entire property, including beautifully maintained gardens and pristine beach areas. Despite challenges like seasonal seaweed, the beach remains inviting, especially in the exclusive Privilege area.
Ocean Maya Royale excels in hospitality, with the staff frequently commended for their friendliness, attentiveness, and dedication to ensuring a wonderful stay. Special mentions of staff members like Gabriela enhance the personalized experience, contributing to the hotel's reputation as a top destination. Guests experience hassle-free relaxation through the all-inclusive package, which offers a variety of dining options and convenience that encourages many to return.
The resort's pool and beach areas, alongside a satisfactory Wi-Fi service, add to the overall appeal, making Ocean Maya Royale a delightful hub for relaxation and fun. Although minor issues such as occasional noise, bed comfort, and inconsistent restaurant quality are noted by some, the overall positive sentiment highlights the resort's charm and quality, ensuring a memorable adult-centered retreat.
The Hyatt Zilara Riviera Maya Adults Only All-Inclusive offers a serene retreat ideal for those seeking tranquility by the sea. Located away from the bustling Playa del Carmen, the resort is situated on a beautiful beach, praised for its cleanliness and breathtaking ocean views, making it a preferred spot for relaxation. The modern and grand design complements the beachfront location, with spacious and meticulously maintained rooms providing comfort and elegance. Each room features luxurious bedding and thoughtful amenities, enhancing the overall guest experience.
The hotel's culinary offerings are noteworthy, particularly the breakfast and dinner experiences. An extensive and varied breakfast buffet ensures a delightful start to the day, with room service adding an extra touch of luxury. Dinner is celebrated for its quality and variety, especially the exceptional sushi and Thai dishes at Tempest Restaurant, alongside popular themed nights offering flavorful experiences. While transportation to central Playa del Carmen might be costly and some dining options receive mixed reviews, the overall dining experience is superior to other all-inclusive resorts.
The resort is also lauded for its immaculate cleanliness, with well-kept grounds and pristine interiors. The excellent service provided by the staff further enhances the inviting atmosphere, with guests commending their friendliness and attentiveness. Specific staff members earn special recognition for their exemplary service, contributing to the high satisfaction of guests.
The pool area emerges as a highlight, featuring a stunning swim-up bar and a layout that offers ample space and comfort, despite the occasional note of chilly water temperatures. The beach, consistently praised for its beauty, is meticulously maintained and offers scenic views, complemented by the resort's comprehensive amenities.
Overall, the Hyatt Zilara Riviera Maya Adults Only All-Inclusive provides a five-star experience characterized by its commitment to quality and comfort, making it an idyllic escape for those looking to unwind in a peaceful, beautiful setting.
Alila Mayakoba is a luxurious and beautiful resort located in a breathtaking natural setting with a combination of wild jungle and beach resort. The property offers a pristine clean beach with excellent facilities and a 5-minute bike ride through mangroves is a nice experience. Guests love the jungle feel of the natural setting and transportation is easily available through bicycles spread throughout the resort. The breakfast is highly praised by guests with plenty of delicious and diverse options to choose from. The hotel offers a variety of great restaurant choices with incredible food and a great selection of different cuisines. The spacious rooms with big balconies provide views of the lagoon with crocodiles and turtles swimming in the river, while the modern amenities, big showers and beautiful interior design make the experience even more incredible. The hotel is exceptionally well kept with guests consistently praising its cleanliness and well-maintained facilities. The staff at Andaz Mayakoba by Hyatt receive overwhelming praise from guests for their exceptional service. The pool area is great and welcoming with plenty to do and the beach is nice and pristine clean. The hotel is perfect for families with young children with lots of activities to keep them entertained. Alila Mayakoba is a luxurious and classy stay that is sure to impress, offering an unforgettable experience despite being quite pricey.