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Radisson Blu Hotel & Convention Centre Kigali

Kigali , Kg 2 Rd (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Radisson Blu Hotel & Convention Centre Kigali is a highly recommended 5-star hotel with exceptional facilities and services. Its central location and proximity to the Kigali Conference Centre make it an ideal choice for business travelers, while families can also enjoy its comfortable and clean rooms. The hotel's standout features include its fantastic breakfast with a wide variety of local and international cuisine, its impressive swimming pool and its exceptional staff who provide hospitable and helpful service. Guests praise the hotel's cleanliness and quiet surroundings and its well-designed and well-maintained rooms. While some minor issues exist, such as the need for a printer in the business center and Covid-19 restrictions, the hotel's exceptional quality outweighs any inconveniences. Overall, the Radisson Blu Hotel & Convention Centre Kigali is a luxurious and pleasant destination for anyone planning a trip to Kigali.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Children's Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types

Superior Room with Balcony The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Suite with Terrace and Lounge Access Boasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 4 bathrooms with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.

Executive Room with Balcony and Lounge Access The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Junior Suite with Balcony and Lounge Access The spacious suite provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Royal Suite with Terrace and Lounge Access This suite's standout features are the hot tub and sauna. Featuring a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that is equipped with a refrigerator, a dishwasher, an oven and a microwave. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Superior Room with Balcony and View The spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.

Executive Room with View and Lounge Access The spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

About Radisson Blu Hotel & Convention Centre Kigali

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Guest Reviews

8.8

Excellent

Location

If you're looking for a quiet and convenient location in Kigali, then the Radisson Blu Hotel & Convention Centre might just be the perfect destination for you. Adjacent to a peaceful hill, this hotel is situated right next to the Kigali Conference Centre, making it an excellent choice for conference attendees. The location is also central with easy access to the city center and other attractions. Guests praise the staff for being super helpful and friendly and the views are also a standout feature. So if you're planning a trip to Kigali, consider staying at this hotel - its great location and superb staff could make your stay that much more enjoyable.

Breakfast

The breakfast at the Radisson Blu Hotel & Convention Centre Kigali is nothing short of fantastic, according to guest reviews. With a wide variety of options to choose from, including both local and international cuisine, the complimentary buffet breakfast is outstanding and served daily. The salad bar is fantastic and the freshly squeezed juices made from local fruits are a highlight. The menu is slightly different each day and paperless with a QR scan. Guests have described the breakfast as superb, amazing, excellent, fabulous and awesome with rich and tasty options, making for a perfect breakfast every day. Overall, the breakfast at this hotel is diverse with a massive spread showcasing both local and international cuisine.

Rooms

The Radisson Blu Hotel & Convention Centre Kigali offers guests a variety of comfortable and clean rooms, ranging from large and airy to cosy and well-equipped. Many reviewers praised the spacious and well-maintained bathrooms with some rooms even featuring a bathtub. Guests can also enjoy the convenience of a Nespresso machine in their rooms. The majority of reviewers found their rooms to be quiet and peaceful with pleasant views from spacious balconies. Although a few guests noted small or less than satisfactory rooms, the overall consensus was one of comfort and cleanliness. The hotel staff were responsive to problems such as broken showers and limited hot water. The only complaints were concerning dirty cupboards and pillows and some guests felt restricted due to Covid-19 regulations. Overall, guests looking for a luxurious and pleasant stay will enjoy the Radisson Blu Hotel & Convention Centre Kigali's well-designed and well-maintained rooms.

Cleanliness

Guests who have stayed at the Radisson Blu Hotel & Convention Centre Kigali praised the cleanliness of the hotel, describing it as very clean, the best they've seen and clean and secure. Some guests noted that the pool was clean and their children used it every day. However, a few guests mentioned that their room was not properly cleaned and needed improvement. Despite some minor issues, guests overall found the hotel to be very clean and quiet. The hotel's central location was also noted as a positive aspect. Both English and French-speaking guests described the hotel as clean (cleanliness/propeté) with one guest remarking "Sehr sauber".

Staff

Radisson Blu Hotel & Convention Centre Kigali shines with its exceptional, professional, courteous and fantastic staff who provide hospitable and helpful service. The front desk staff are attentive and friendly and many guests mention the helpfulness and friendliness of the staff in general. Some standouts include Abbas, Thomas, Lilian, Steven, Catherine, Alex and Innocent, who went above and beyond for guests. The customer care is exceptional and the staff are professional and perfect. While a few negative comments about the staff exist, the majority praise their polite, kind and helpful disposition. All in all, the staff's warm hospitality and willingness to assist make for a pleasant and welcoming stay at the hotel.

Pool

The Radisson Blu Hotel & Convention Centre Kigali boasts an impressive swimming pool that guests absolutely love. The pool is kept clean and the staff are said to be very friendly. However, some guests found that the pool was not warm enough during their stay. Despite this, the tranquil green surroundings around the pool were much appreciated. There are some restrictions on pool usage, but overall it remains a popular feature of the hotel. The pool person did make a small error by assuming that someone's child was unable to swim, but this was a minor issue. Families with children found the pool to be perfect for daily use. The only downside seems to be that access to the pool wasn't very clear or straightforward. Overall, the hotel's pool offers a pleasant and refreshing spot amid the hustle and bustle of Kigali.

5 Star

The Radisson Blu Hotel & Convention Centre Kigali has been receiving exceptional reviews from its guests. With superb facilities and services, this Scandinavian style hotel boasts 5-star amenities that are sure to impress. Some guests were disappointed that a city map was not provided, but overall, the hotel's exceptional quality outweighs any minor inconveniences. The hotel's exceptional reputation has even led some guests to highly recommend it in French and Dutch, confirming that the hotel's 5-star rating is well-deserved.

Business

If you're planning a business trip to Kigali, the Radisson Blu Hotel & Convention Centre is a great choice. The hotel is more oriented towards business travelers, but can also accommodate families. It has a very nice business center with the possibility to order food and drinks. The location is very central, making it perfect for conferences and the front desk manager is professional and accommodating when it comes to your COVID-19 requirements. The hotel also has the best meals in town with a mix of international and local dishes. The only downside is the need for a printer in the business center, which can be a waste of time and pose confidentiality issues. Despite this, the hotel comes highly recommended by many visitors to Kigali.

Yes, Radisson Blu Hotel & Convention Centre Kigali has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Radisson Blu Hotel & Convention Centre Kigali.

No, Radisson Blu Hotel & Convention Centre Kigali doesn't allow dogs.

Yes, parking facilities are available at Radisson Blu Hotel & Convention Centre Kigali.

Yes, Radisson Blu Hotel & Convention Centre Kigali has a gym.

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