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Summary of reviewsThe Radisson Blu Hotel & Convention Centre Kigali is a highly recommended 5-star hotel with exceptional facilities and services. Its central location and proximity to the Kigali Conference Centre make it an ideal choice for business travelers, while families can also enjoy its comfortable and clean rooms. The hotel's standout features include its fantastic breakfast with a wide variety of local and international cuisine, its impressive swimming pool and its exceptional staff who provide hospitable and helpful service. Guests praise the hotel's cleanliness and quiet surroundings and its well-designed and well-maintained rooms. While some minor issues exist, such as the need for a printer in the business center and Covid-19 restrictions, the hotel's exceptional quality outweighs any inconveniences. Overall, the Radisson Blu Hotel & Convention Centre Kigali is a luxurious and pleasant destination for anyone planning a trip to Kigali. Show more
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Hotel Taking Steps Towards Sustainability
This hotel is Green Key certified, the first in Rwanda. It implements a Green Housekeeping Program using eco-friendly cleaning and water-saving techniques, has water treatment and recycling for irrigation, an Anti-Single-Use Plastics Campaign, and a Sustainable Food and Beverage Policy focusing on eco-certified products and reducing food waste.
Hotel for Honeymoon
Sets a new standard in contemporary luxury with facilities and functional technology that reflect African culture. It houses Kigali's biggest convention center and offers a personalized experience, making it ideal for a honeymoon.
Hotel with Spa
The hotel features a modern spa with a range of wellness facilities, including a sauna, steam room, and treatment rooms. Guests can indulge in a variety of spa services, such as massages, facials, and body treatments, promoting relaxation and well-being.
Family Friendly Hotel
This hotel offers spacious rooms suitable for families and features an outdoor pool and dedicated children's facilities. It also provides varied dining options, a fitness center, and complimentary Wi-Fi, catering to both adults and children.
Romantic Hotel
This hotel sets a high standard of contemporary luxury with a personalized touch. The modern rooms, multiple restaurants, and spa offer a romantic and relaxing experience. The connection to the Kigali Convention Centre adds a unique element, especially with the spectacular nighttime lights.
Hotel with Swimming Pool
Radisson Blu offers a large outdoor pool and extensive convention facilities. The pool area is spacious and well-maintained, making it ideal for both leisure and business travelers.
Children's Pool Outdoor Pool
Business Hotel
This hotel is directly connected to the Kigali Convention Centre, making it ideal for business travelers attending events. It features over 18 meeting rooms with modern equipment and an auditorium that can accommodate up to 2,600 guests. The hotel also offers an executive lounge, express check-in, a fitness center, a spa, and multiple dining options.
Hotel with Parking
This hotel is renowned for its ample and secure parking facilities, making it a top choice for guests with vehicles. Its large capacity ensures convenience even during peak times, complemented by well-lit and monitored areas for added security.
EV charging stations
Accessible Hotel
The Radisson Blu Hotel & Convention Centre Kigali provides wheelchair access to common and public areas. While the Kigali Convention Centre, adjacent to the hotel, has some ramps that may be steep, elevators are available for access. The hotel itself has accessibility features available.
Hotel with Gym
The Radisson Blu Hotel & Convention Centre in Kigali offers a modern fitness center. The gym is equipped with a variety of machines and free weights, catering to different workout preferences.
Hotel with EV Charging Stations
This hotel offers EV charging stations, two outdoor pools, and a full-service spa. It also provides multiple on-site dining options, including five restaurants and four coffee shops, making it a convenient and luxurious choice for EV owners.
5-Star Hotel
This hotel features modern rooms, an outdoor pool, and a fully equipped fitness center. It has superb facilities and services, with 5-star amenities, and the staff are very friendly.
Hotel with Outdoor Pool
The hotel boasts two outdoor pools, including a dedicated children's pool, catering to both adults and families. The impressive pool area is noted for its cleanliness and tranquil green surroundings, complemented by a poolside bar.
Luxury Hotel
Hotel with Tennis Courts
Hotel with Children's Pool
Room Types
Superior Room with BalconyThe spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Suite with Terrace and Lounge AccessBoasting a private entrance, this spacious suite also comes with 1 bedroom, a seating area and 4 bathrooms with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Executive Room with Balcony and Lounge AccessThe spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Junior Suite with Balcony and Lounge AccessThe spacious suite provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Royal Suite with Terrace and Lounge AccessThis suite's standout features are the hot tub and sauna. Featuring a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 2 bathrooms with a walk-in shower and a bath. Guests can make meals in the kitchen that is equipped with a refrigerator, a dishwasher, an oven and a microwave. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Superior Room with Balcony and ViewThe spacious double room offers air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Executive Room with View and Lounge AccessThe spacious double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
If you're looking for a quiet and convenient location in Kigali, then the Radisson Blu Hotel & Convention Centre might just be the perfect destination for you. Adjacent to a peaceful hill, this hotel is situated right next to the Kigali Conference Centre, making it an excellent choice for conference attendees. The location is also central with easy access to the city center and other attractions. Guests praise the staff for being super helpful and friendly and the views are also a standout feature. So if you're planning a trip to Kigali, consider staying at this hotel - its great location and superb staff could make your stay that much more enjoyable.
Breakfast
The breakfast at the Radisson Blu Hotel & Convention Centre Kigali is nothing short of fantastic, according to guest reviews. With a wide variety of options to choose from, including both local and international cuisine, the complimentary buffet breakfast is outstanding and served daily. The salad bar is fantastic and the freshly squeezed juices made from local fruits are a highlight. The menu is slightly different each day and paperless with a QR scan. Guests have described the breakfast as superb, amazing, excellent, fabulous and awesome with rich and tasty options, making for a perfect breakfast every day. Overall, the breakfast at this hotel is diverse with a massive spread showcasing both local and international cuisine.
Rooms
The Radisson Blu Hotel & Convention Centre Kigali offers guests a variety of comfortable and clean rooms, ranging from large and airy to cosy and well-equipped. Many reviewers praised the spacious and well-maintained bathrooms with some rooms even featuring a bathtub. Guests can also enjoy the convenience of a Nespresso machine in their rooms. The majority of reviewers found their rooms to be quiet and peaceful with pleasant views from spacious balconies. Although a few guests noted small or less than satisfactory rooms, the overall consensus was one of comfort and cleanliness. The hotel staff were responsive to problems such as broken showers and limited hot water. The only complaints were concerning dirty cupboards and pillows and some guests felt restricted due to Covid-19 regulations. Overall, guests looking for a luxurious and pleasant stay will enjoy the Radisson Blu Hotel & Convention Centre Kigali's well-designed and well-maintained rooms.
Cleanliness
Guests who have stayed at the Radisson Blu Hotel & Convention Centre Kigali praised the cleanliness of the hotel, describing it as very clean, the best they've seen and clean and secure. Some guests noted that the pool was clean and their children used it every day. However, a few guests mentioned that their room was not properly cleaned and needed improvement. Despite some minor issues, guests overall found the hotel to be very clean and quiet. The hotel's central location was also noted as a positive aspect. Both English and French-speaking guests described the hotel as clean (cleanliness/propeté) with one guest remarking "Sehr sauber".
Staff
Radisson Blu Hotel & Convention Centre Kigali shines with its exceptional, professional, courteous and fantastic staff who provide hospitable and helpful service. The front desk staff are attentive and friendly and many guests mention the helpfulness and friendliness of the staff in general. Some standouts include Abbas, Thomas, Lilian, Steven, Catherine, Alex and Innocent, who went above and beyond for guests. The customer care is exceptional and the staff are professional and perfect. While a few negative comments about the staff exist, the majority praise their polite, kind and helpful disposition. All in all, the staff's warm hospitality and willingness to assist make for a pleasant and welcoming stay at the hotel.
Pool
The Radisson Blu Hotel & Convention Centre Kigali boasts an impressive swimming pool that guests absolutely love. The pool is kept clean and the staff are said to be very friendly. However, some guests found that the pool was not warm enough during their stay. Despite this, the tranquil green surroundings around the pool were much appreciated. There are some restrictions on pool usage, but overall it remains a popular feature of the hotel. The pool person did make a small error by assuming that someone's child was unable to swim, but this was a minor issue. Families with children found the pool to be perfect for daily use. The only downside seems to be that access to the pool wasn't very clear or straightforward. Overall, the hotel's pool offers a pleasant and refreshing spot amid the hustle and bustle of Kigali.
5 Star
The Radisson Blu Hotel & Convention Centre Kigali has been receiving exceptional reviews from its guests. With superb facilities and services, this Scandinavian style hotel boasts 5-star amenities that are sure to impress. Some guests were disappointed that a city map was not provided, but overall, the hotel's exceptional quality outweighs any minor inconveniences. The hotel's exceptional reputation has even led some guests to highly recommend it in French and Dutch, confirming that the hotel's 5-star rating is well-deserved.
Business
If you're planning a business trip to Kigali, the Radisson Blu Hotel & Convention Centre is a great choice. The hotel is more oriented towards business travelers, but can also accommodate families. It has a very nice business center with the possibility to order food and drinks. The location is very central, making it perfect for conferences and the front desk manager is professional and accommodating when it comes to your COVID-19 requirements. The hotel also has the best meals in town with a mix of international and local dishes. The only downside is the need for a printer in the business center, which can be a waste of time and pose confidentiality issues. Despite this, the hotel comes highly recommended by many visitors to Kigali.
Yes, Radisson Blu Hotel & Convention Centre Kigali has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Radisson Blu Hotel & Convention Centre Kigali.
No, Radisson Blu Hotel & Convention Centre Kigali doesn't allow dogs.
Yes, parking facilities are available at Radisson Blu Hotel & Convention Centre Kigali.
Yes, Radisson Blu Hotel & Convention Centre Kigali has a gym.