InfoSummary of reviewsHotel des Mille Collines is a great option for those visiting Kigali with many guests describing its location as "perfect" or "fantastic". The breakfast is a highlight for many with a "comprehensive" buffet that includes both local and continental cuisines. The dining experience at the hotel is mixed, but the staff and restaurant have garnered praise from guests. The rooms are generally clean and tidy, but some areas could use an upgrade. The staff at Hotel des Mille Collines consistently exceed guests' expectations with their excellent hospitality, customer service and professionalism. The hotel's wifi connectivity has mixed reviews, but it seems to be improving. The pool is a standout feature of the hotel with many guests describing it as serene and beautiful. Business travelers can also benefit from the hotel's convenient location and smooth airport transfer service. Overall, Hotel des Mille Collines offers a pleasant ambiance, clean premises and friendly staff, making it a great option for travelers. Show more
InfoSummary of reviewsThe Kigali Serena Hotel is a great choice for a luxurious and relaxing stay in Kigali. Guests raved about the exceptional breakfast with great food choices and many venue options to choose from. The rooms are beautiful with generously-sized and well-stocked amenities, although some minor issues were noted. The staff are exceptional with friendly and welcoming attitudes that really make a difference. The outdoor pool is a highlight with large size and great views, allowing guests to soak up the sun and enjoy the hotel's serene atmosphere. Despite some needed renovations and updates, the Kigali Serena Hotel is definitely worth a visit. Show more
InfoSummary of reviewsThe Grand Legacy Hotel is known for its exceptional staff who go above and beyond to provide courteous and friendly service. Countless reviews praise the front desk clerks for their fast and accommodating service with Leoncie and other receptionists receiving special mention. The management staff is also superb and always ready to assist guests in any way they can. The hotel's warm and professional staff creates a welcoming atmosphere that international guests have described as "very friendly." Overall, you can expect top-notch service during your stay at the Grand Legacy Hotel. Show more
InfoSummary of reviewsThe Lemigo Hotel is a highly recommended choice for those attending conferences and events at the nearby Kigali Convention Center. Its location is considered wonderful and excellent for exploring the city. The spacious and well-located rooms with great views overlooking Kigali are highly praised by guests, despite some experiencing a mould smell in the bathrooms. The staff at Lemigo Hotel are recognized for their professionalism and world-class service with many guests appreciating their friendliness, helpfulness and attentiveness. Although some guests noted that breakfast service could improve, the overall quality of staff service is highly praised. Overall, Lemigo Hotel provides a comfortable and pleasant stay with quality staff service. Show more
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Hotel where Extra Health & Safety Measures Have Been Taken
InfoSummary of reviewsThe Radisson Blu Hotel & Convention Centre Kigali is a highly recommended 5-star hotel with exceptional facilities and services. Its central location and proximity to the Kigali Conference Centre make it an ideal choice for business travelers, while families can also enjoy its comfortable and clean rooms. The hotel's standout features include its fantastic breakfast with a wide variety of local and international cuisine, its impressive swimming pool and its exceptional staff who provide hospitable and helpful service. Guests praise the hotel's cleanliness and quiet surroundings and its well-designed and well-maintained rooms. While some minor issues exist, such as the need for a printer in the business center and Covid-19 restrictions, the hotel's exceptional quality outweighs any inconveniences. Overall, the Radisson Blu Hotel & Convention Centre Kigali is a luxurious and pleasant destination for anyone planning a trip to Kigali. Show more
InfoSummary of reviewsThe Ubumwe Grande Hotel in Kigali is a highly recommended hotel for travelers looking for a comfortable and modern stay with exceptional service. The hotel's location is perfect for city exploration, shopping and relaxation with stunning city views from the rooms and rooftop pool. The breakfast is diverse and well-presented with interesting African embellishments and the staff is outstanding, super-friendly and carefully attentive to guests' needs. The rooms are spacious, clean and modern with amazing views of the city hills and the hotel's dedication to cleanliness is exceptional. While there were some instances of dishonesty from some staff, guests were pleased with the polite and respectful service provided by the hotel staff. Overall, the Ubumwe Grande Hotel is a unique and comfortable place to stay with a focus on cleanliness, modernity and exceptional service. Show more
InfoSummary of reviewsThe 2000 Hotel Downtown Kigali is a great choice for travelers seeking a comfortable and affordable stay in the heart of Kigali. The hotel's central location provides easy access to shops, supermarkets, banks and the main market area. Guests have enjoyed the spacious and clean rooms with comfortable bedding and excellent Wi-Fi connection. The hotel staff are friendly and offer exceptional service with many guests thanking specific staff members for their kindness and professionalism. The breakfast receives mixed reviews, but many guests find it diverse and complete with fresh fruit, pastries and eggs made to order. The hotel's cleanliness is impeccable with guests praising the spotless environment and clean atmosphere. While some guests have experienced issues with the wifi connectivity, the majority of reviews are positive. Overall, the 2000 Hotel Downtown Kigali is a solid choice for travelers seeking a budget stay with great value and a magnifique endroit with a very good ambiance and experience. Show more
InfoSummary of reviewsVilla Asimba is a charming bed and breakfast located in a peaceful neighborhood on the outskirts of Kigali. Guests praise its central location, which offers easy access to the city's attractions without being affected by noise pollution. The breakfast is a highlight of the stay with guests raving about its freshness, diversity and presentation. The rooms are spacious, clean and comfortable with cozy retro-style decor. The staff, particularly the owners Justine and Isabelle, are outstandingly friendly and accommodating, going above and beyond to make guests feel at home. Overall, Villa Asimba offers a warm and welcoming atmosphere, excellent service and personal care from the staff, making it a highly recommended choice for a stay in Kigali. Show more
InfoSummary of reviewsPark Inn by Radisson, Kigali is an excellent choice for both leisure and work with its perfect location on top of a lush hill providing a beautiful vista and surrounded by restaurants. Guests appreciate the hotel's security and cleanliness, making it a comfortable and secure environment. The staff is also exceptional with many reviews praising them for their hospitality, friendliness and helpfulness. Special mentions were given to Mr. Frank, Brian from the kitchen and the Chef. From the moment you arrive, the staff will go out of their way to ensure your stay is nothing short of amazing. We highly recommend Park Inn by Radisson, Kigali for an unforgettable experience in the city. Show more
InfoSummary of reviewsThe Kigali Marriott Hotel is a highly praised 5-star hotel with exceptional service and attention to detail. Guests rave about the hotel's excellent location, cleanliness and ambiance. The breakfast is described as delicious and plentiful with lots of choices and traditional dishes to sample. The rooms are spacious, clean and well-equipped with modern amenities. The staff is friendly, helpful and professional with some staff members highlighted for their extreme friendliness. The outdoor pool is beautiful and perfect for a refreshing dip on a hot day. The hotel is perfect for business travelers with excellent facilities and services. Overall, the Kigali Marriott Hotel is a great choice for those seeking comfort, cleanliness and exceptional service. Show more
InfoSummary of reviewsUrban by CityBlue Kigali is highly regarded for its excellent location, providing both tranquility and accessibility in the peaceful neighborhood of Kiyovu. Its proximity to the city center allows easy exploration of Kigali's attractions while offering a serene retreat away from the urban hustle.
The hotel’s spacious and clean rooms are frequently praised for their comfort, featuring amenities such as large windows with stunning views and beds tailored to personal preferences. A sense of homeliness enhances the overall guest experience. Urban by CityBlue Kigali also excels in its hospitality, with friendly and attentive staff providing a warm and welcoming atmosphere, constantly ensuring that guest needs are met with efficiency and care.
Dining at Urban by CityBlue Kigali is a highlight, with a hearty breakfast buffet and excellent on-site restaurant options. Guests speak highly of the quality and variety of the breakfast, which includes fresh fruit and wonderful coffee. The rooftop restaurant serves exceptional cuisine, offering diners a memorable experience complemented by stunning views of Kigali.
Additionally, cleanliness is a standout feature, with guests commending the spotless environment and well-maintained facilities. Despite some suggestions for refurbishment due to minor wear, the hotel maintains a modern and comfortable atmosphere.
While the hotel receives high praise across various aspects, the Wi-Fi service has been noted as inconsistent, with guests experiencing connectivity issues during their stay. Overall, Urban by CityBlue Kigali is celebrated for its superb location, accommodating rooms, outstanding dining options, and exceptional staff, making it a preferred choice for visitors seeking comfort and style in Kigali. Show more
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Bed & Breakfast Taking Steps Towards Sustainability
InfoSummary of reviewsFour Points by Sheraton Kigali stands out as a top choice for travelers due to its strategic location, exceptional service, and outstanding amenities. Nestled in the heart of Kigali's vibrant city center, the hotel offers an ideal base for exploring the bustling capital of Rwanda. Guests appreciate its proximity to essential services, shops, and the commercial district, while the quiet streets surrounding the hotel provide a pleasant environment for strolling.
A key highlight of staying at Four Points by Sheraton Kigali is its delightful breakfast experience. Guests consistently praise the plentiful and varied breakfast options, catering to diverse tastes and ensuring a satisfying start to the day. The quality of the food is frequently noted as excellent, and the friendliness of the staff enhances the overall dining experience.
The hotel's rooms impress with their modern design and cleanliness. Although some rooms may be smaller than anticipated, they maintain a high standard of quality and come with all necessary amenities. Visitors enjoy the spaciousness of the suites and the comfort of the clean and cozy beds, contributing to a restful stay.
The hotel's commitment to cleanliness and comfort creates a serene and relaxing ambiance, making it a home-away-from-home for travelers. Security and helpful staff further enhance the experience, ensuring a pleasant stay.
Four Points by Sheraton Kigali is also lauded for its exceptional service, with dedicated and well-trained staff praised for their friendliness, efficiency, and professionalism. Specific staff members are often highlighted for their exceptional efforts in making guests' stays memorable.
The pool area is another standout feature, offering a beautiful layout and an excellent poolside bar. Guests enjoy the lively atmosphere, complemented by a DJ and good food options. While there are occasional suggestions for improvements, the pool area remains a favored spot for relaxation.
Overall, Four Points by Sheraton Kigali delivers a welcoming and accommodating environment that enhances the experience for its guests, promising a delightful stay in this vibrant city. Show more
InfoSummary of reviewsHeaven Restaurant & Boutique Hotel is a unique and charming gem located in an upper-class and safe neighbourhood within walking distance of Kigali's city centre. The hotel offers a peaceful and comfortable stay with lovely boutique rooms that boast balconies and exceptional amenities. The breakfast buffet is amazing with a wide variety of options including freshly made omelets and pancakes, an assortment of breads, fruits, homemade jams and gluten-free options. The restaurant is a standout highlight among guests with delicious food for breakfast, lunch and dinner. The staff is top-notch with guests praising their friendliness, efficiency and professionalism. The hotel's gym is great with excellent facilities and the pool area is frequently described as beautiful, clean and lovely. Overall, guests find the hotel quiet, comfortable and clean with exceptional service. If you're ever in Kigali and looking for a nice boutique hotel, Heaven Restaurant & Boutique Hotel should definitely be at the top of your list. Show more
InfoSummary of reviewsNdaru Luxury Suites in Kigali offers a remarkable stay experience, thanks to its strategic location, exceptional staff, and immaculate accommodation. Nestled in a serene yet accessible upscale neighborhood, it serves as a tranquil retreat while providing easy access to city attractions and key landmarks. This makes it an attractive option for both leisure and business travelers. Guests appreciate the clean and spacious rooms, which are designed for comfort and come equipped with all necessary amenities, ensuring a restful and cozy stay.
The suite's staff are frequently commended for their warmth and hospitality, with particular praise for individuals like Dorothy and Emmanuel. Their professional and attentive service enhances guests' experiences from the moment they arrive, making every interaction pleasant and accommodating.
Breakfast at Ndaru Luxury Suites receives positive remarks for its quality, with fresh and delicious offerings. However, guests express a desire for more variety and earlier service to cater to different schedules. Despite these suggestions for improvement, the friendliness of the breakfast staff contributes positively to the dining experience.
Cleanliness is a standout feature at the suites, with guests frequently noting the spotless condition of both rooms and communal spaces. This attention to detail in maintenance fosters an atmosphere of tranquility and cleanliness, making it an appealing choice for travelers.
Overall, Ndaru Luxury Suites delivers a well-rounded and luxurious experience, characterized by its prime location, outstanding accommodations, exceptional staff service, and a commitment to maintaining pristine conditions throughout the property. Show more
