InfoSummary of reviewsThe Radisson Plaza Hotel and Suites Kalamazoo is a beautifully designed 4-star hotel in a great location with helpful and amiable staff. The rooms, though small, are immaculate and offer cozy bedding. The hotel provides numerous options for leisure and enjoyment. The staff was particularly accommodating during the pandemic, providing complimentary upgrades. While parking can be challenging with an additional $20 charge, the hotel and convention center are an overall pleasure to stay at with a calm and relaxing ambiance. Show more
InfoSummary of reviewsHenderson Castle Inn is a captivating historic destination nestled in a picturesque setting that appeals to guests with its charming architecture and prime location near Western Michigan University. Visitors are drawn to its fascinating history, scenic grounds, and unique offerings, such as the rooftop terrace with a hot tub and stunning views. The inn's central position provides easy access to downtown Kalamazoo and other key attractions, making it an ideal choice for travelers.
Dining at Henderson Castle Inn receives a mix of reviews, with dinner often praised for the chef's culinary prowess and the romantic ambiance of the dining room. The surf and turf dinner and expertly cooked steak are notable highlights. However, some guests have encountered inconsistencies in service and meal preparation. Breakfast reviews are more varied, with many guests appreciating the delicious pastries and coffee. Still, others suggest improvements could be made in terms of variety and service efficiency.
The rooms at Henderson Castle Inn offer a distinct and enchanting experience, with unique decor that captures the whimsical essence of the property. Guests generally find the accommodations comfortable, although some room layouts and amenities require attention. Cleanliness and maintenance issues have been noted, detracting from the overall allure of the castle's environment.
Guest interactions with the staff are predominantly positive, with team members recognized for their friendliness, attentiveness, and dedication. Staff like Jamie, Mathew, and Alex stand out for their exceptional service, even though there are rare instances of understaffing that impact guest experiences.
Opinions about the beds are mixed; while many find them comfortable and charmingly historic, others express concerns over mattress firmness and bedding quality. Despite this, the inn's historic charm and modern comforts contribute to its appeal.
Overall, Henderson Castle Inn is regarded as a unique and memorable destination, with plenty of historical significance and character. While there are areas needing improvement, particularly in terms of cleanliness and consistency in service, the enchanting ambiance, delightful dining, and attentive staff ensure guests leave with unforgettable memories of their stay. Show more
InfoSummary of reviewsHome2 Suites By Hilton Kalamazoo Downtown, MI, garners significant praise from guests for its excellent location, modern amenities, and overall comfort. Conveniently situated near the train station and central to Kalamazoo's lively downtown, the hotel provides easy access to numerous shops, restaurants, nightlife, and attractions like the State Theater. Its proximity to the Western Michigan University campus enhances its appeal for visitors.
Guests consistently commend the hotel's cleanliness and stylish atmosphere, with rooms offering ample space and modern comforts, including well-equipped kitchenettes. The spacious, comfortable beds are frequently highlighted, contributing to restful nights that feel almost like being at home. The availability of a beautiful garden area adds a serene outdoor escape for guests.
The breakfast experience is generally viewed positively, offering a convenient and filling continental breakfast with a variety of options. While a few guests encountered minor inconveniences, such as early breakfast hours or limited options later in the morning, the overall impression remains favorable.
The staff at Home2 Suites are highly praised for their friendliness and helpfulness, with individual team members often going above and beyond to ensure a pleasant stay. This attentive service, combined with the hotel's policy of welcoming pets, adds to the positive guest experience.
Parking presents a mixed experience, with some guests noting challenges with the key card system and costs associated with parking vouchers. However, the convenient location offers alternatives like street parking on weekends.
Overall, Home2 Suites By Hilton Kalamazoo Downtown stands out as an affordable and well-appointed lodging choice, offering a comfortable stay with attentive service and a prime location for exploring Kalamazoo. Show more
InfoSummary of reviewsThe Holiday Inn Express & Suites - Kalamazoo West by IHG is highly regarded for its strategic location, modern amenities, and exceptional service, making it a favored choice for travelers visiting the area. Situated conveniently near major highways, the hotel offers easy access to Western Michigan University and a plethora of shopping and dining options. This ideal positioning makes it a central hub for both leisure and business visitors looking to explore the vibrant Kalamazoo area.
Guests frequently commend the hotel for its cleanliness and comfort, appreciating the well-maintained rooms and public spaces. The modern, spacious rooms exceed expectations with their clean and up-to-date decor, offering a comfortable stay enhanced by the thoughtful addition of both soft and firm pillow options. While minor issues like occasional bathroom cleanliness lapses were reported, the overall feedback emphasizes the hotel's commitment to maintaining a pleasant environment.
The staff at the Holiday Inn Express & Suites - Kalamazoo West by IHG is noted for their warmth and professionalism, contributing significantly to the positive guest experience. Exceptional service from staff members like Amanda and Flo is frequently highlighted, with guests appreciating their attentive and accommodating nature. The front desk staff is particularly praised for their efficiency and helpfulness, ensuring a seamless experience from check-in to check-out.
Breakfast at the hotel receives favorable reviews for its variety and quality. Guests appreciate the delicious offerings, including notable items like cinnamon rolls and seasonal coffee creamers. The breakfast area's clean and inviting ambiance, coupled with the dedication of staff, particularly host Flo, enhances the dining experience. Although some guests experienced occasional shortages or delays in restocking, the breakfast remains a highlight for many.
The hotel also features a pool that, despite its small size, is a popular choice for families and children. Some guests noted occasional cleanliness issues, suggesting a need for regular maintenance, but the pool is generally seen as adequate and kid-friendly.
Overall, the Holiday Inn Express & Suites - Kalamazoo West by IHG is acclaimed for its outstanding location, clean and comfortable accommodations, and exceptional service, providing a welcoming and convenient option for travelers in the area. Show more
InfoSummary of reviewsSleep Inn & Suites in Kalamazoo stands out as a highly recommended lodging choice, particularly for travelers seeking convenience and comfort. Its prime location near Interstate 94 provides easy access to local attractions, dining, and shopping options, yet maintains a quiet atmosphere that guests appreciate. Visitors find the proximity to Western Michigan University and Kalamazoo Valley Community College particularly beneficial, especially those attending events like graduation ceremonies.
Guests are consistently thrilled with the clean and cozy rooms, which include amenities like a mini refrigerator, microwave, and TV. The beds receive high praise for their comfort, ensuring a rejuvenating rest. The property's cleanliness is consistently commended, contributing to a peaceful and pleasant environment.
The hotel's breakfast offering is another highlight, with a good variety of hot and cold choices, including a DIY waffle maker that guests find delightful. Breakfast is well-stocked and managed by attentive staff, further enhancing the guest experience.
Sleep Inn & Suites is especially noted for its outstanding staff, who are recognized for their friendliness and helpfulness. The team is frequently mentioned for providing personalized service and smooth check-in processes, creating a warm and welcoming atmosphere that resonates with guests.
Parking facilities receive positive feedback for their convenience and security, adding to the ease of access for travelers. The hotel emerges as an excellent choice for both leisure and business travelers, offering a clean, safe, and budget-friendly environment with a host of amenities. Overall, Sleep Inn & Suites is praised for providing great value for money, making it a preferred choice for visitors to Kalamazoo. Show more
InfoSummary of reviewsBest Western Plus Kalamazoo Suites receives commendation for its ideal location, nestled in a quiet and safe area with convenient access to major highways and nearby attractions such as downtown Kalamazoo and Western Michigan University. Guests appreciate the hotel's proximity to dining, shopping, and entertainment options, alongside ample free parking and a clean, spacious environment, which includes a nice indoor pool area.
A highlight of the stay is the breakfast experience, with guests enjoying a delicious and plentiful array of hot and cold options, including waffles, scrambled eggs, sausage, and biscuits with gravy. The well-stocked breakfast bar and attentive staff contribute positively to the overall satisfaction.
Rooms are frequently praised for their generous size, comfort, and cleanliness, adorned with modern furnishings and thoughtful conveniences like mini-fridges and microwaves. The hotel's high standards extend beyond the rooms, with friendly and accommodating staff enhancing guest experience through exceptional service.
While some minor improvements are occasionally needed, particularly in certain bathroom features, the consensus remains overwhelmingly positive regarding the hotel's cleanliness and guest satisfaction. Relaxing amenities like a pool and hot tub, along with the dedicated spa area provide rejuvenating experiences.
The pool area, with its clean and inviting ambiance, is a notable highlight, offering enjoyable, well-maintained spaces for guests, particularly families with children. The comfort of the beds receives mostly favorable feedback, with many highlighting them as very comfortable, complemented by clean and modern bed linens contributing to a restful stay.
Overall, Best Western Plus Kalamazoo Suites offers a satisfying experience at a great value, characterized by spacious rooms and a welcoming atmosphere. Despite some minor issues, guests consistently leave with high recommendations, making it an ideal choice for those seeking reliable three-star lodging in Kalamazoo. Show more
InfoSummary of reviewsComfort Inn Wings Stadium receives generally positive reviews, with the breakfast experience standing out as a highlight. Guests appreciate the cleanliness and organization of the breakfast area, the variety of offerings, and the ability to make fresh waffles, which adds a special touch to their morning routine. Although some suggest improvements and longer service hours, most find the breakfast to exceed typical expectations.
The rooms are another strong point, characterized by cleanliness and practical furnishing. Many visitors acknowledge the spaciousness and comfort of the beds, which ensure a restful night's sleep. Well-stocked bathrooms further contribute to a convenient stay. While there are occasional concerns about room odors and noisy headboards, the overall impression is one of comfort and satisfaction.
Cleanliness receives mixed reviews, but many guests commend the hotel for maintaining clean and comfortable rooms that aid relaxation. The staff's friendliness and helpfulness further enhance the experience, creating an inviting atmosphere. Although there are occasional lapses in daily cleaning services and suggestions for more rigorous maintenance, the staff's dedication to guest satisfaction is consistently recognized.
In summary, Comfort Inn Wings Stadium is praised for its welcoming environment, comfortable accommodations, and attentive service, making it a favorable choice for travelers despite minor areas for improvement. Show more
InfoSummary of reviewsAvid Hotels - Kalamazoo East by IHG is highly regarded for its strategic location, offering travelers convenient access to major highways and local attractions such as the Wings Event Center and downtown Kalamazoo. Guests appreciate the combination of easy accessibility and a peaceful environment, making it an ideal spot for both event-goers and those wanting a quiet retreat. The hotel provides excellent value for money, effectively catering to the fundamental needs of comfort and proximity without the hassle of heavy traffic or crowded areas.
The hotel’s breakfast receives positive feedback, favored for its fresh and healthy offerings, including vegetarian options, at a reasonable price. The grab-and-go breakfast style enhances the convenience factor, providing a pleasant start to the day. While some guests note the breakfast selection as slightly continental, the variety surpasses many other hotels, supported by attentive staff ensuring the availability of fresh items.
Guest rooms at avid Hotels are appreciated for their modern and clean presentation. Visitors enjoy comfortable beds, an excellent selection of toiletries, and a spacious layout. The room design, featuring easily accessible amenities and a large television, adds to the pleasurable stay. While a few guests mention minor maintenance and temperature control issues, the general consensus supports the rooms meeting expectations for cleanliness and comfort.
Throughout the hotel, a high standard for cleanliness is evident, with a consistently spotless and inviting atmosphere. Guests highlight the modern, efficient room designs that create an open yet cozy feel. The property maintains a well-lit, well-maintained appearance, which enhances the overall sense of safety and comfort.
The hotel's staff are frequently praised for their friendliness and helpfulness. The team, particularly at the front desk, receives numerous commendations for their positive demeanor and professionalism. Notable team members like Xavier contribute to a welcoming ambiance, ensuring guests feel valued and well-cared for, reinforcing avid Hotels as a place with a strong commitment to excellent customer service.
Moreover, the beds at avid Hotels are consistently highlighted as one of the standout features, described as exceptionally comfortable and conducive to a restful night’s sleep. Clean bed sheets and comfortable pillows contribute to high guest satisfaction, making the beds a reliable element of the hotel experience. Overall, Avid Hotels - Kalamazoo East by IHG offers a high-quality stay characterized by strategic convenience, cleanliness, friendly service, and superb comfort. Show more
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