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Summary of reviewsHome2 Suites By Hilton Kalamazoo Downtown, MI, garners significant praise from guests for its excellent location, modern amenities, and overall comfort. Conveniently situated near the train station and central to Kalamazoo's lively downtown, the hotel provides easy access to numerous shops, restaurants, nightlife, and attractions like the State Theater. Its proximity to the Western Michigan University campus enhances its appeal for visitors.
Guests consistently commend the hotel's cleanliness and stylish atmosphere, with rooms offering ample space and modern comforts, including well-equipped kitchenettes. The spacious, comfortable beds are frequently highlighted, contributing to restful nights that feel almost like being at home. The availability of a beautiful garden area adds a serene outdoor escape for guests.
The breakfast experience is generally viewed positively, offering a convenient and filling continental breakfast with a variety of options. While a few guests encountered minor inconveniences, such as early breakfast hours or limited options later in the morning, the overall impression remains favorable.
The staff at Home2 Suites are highly praised for their friendliness and helpfulness, with individual team members often going above and beyond to ensure a pleasant stay. This attentive service, combined with the hotel's policy of welcoming pets, adds to the positive guest experience.
Parking presents a mixed experience, with some guests noting challenges with the key card system and costs associated with parking vouchers. However, the convenient location offers alternatives like street parking on weekends.
Overall, Home2 Suites By Hilton Kalamazoo Downtown stands out as an affordable and well-appointed lodging choice, offering a comfortable stay with attentive service and a prime location for exploring Kalamazoo. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes two pets up to 75 lbs. Both dogs and cats are allowed for an additional fee. It is also centrally located.
Business Hotel
While specific meeting facilities are not detailed, Home2 Suites typically offers amenities such as free WiFi, combined with suite-style accommodations, making it suitable for extended business stays. The downtown location is also convenient for accessing business districts.
Hotel with Parking
Home2 Suites offers parking one block east of the hotel. The parking is on-site, covered, and in/out privileges are available. Self-parking is available for a daily fee.
Hotel with Gym
This hotel provides a fitness center for guests looking to maintain their workout routine while traveling. It offers modern equipment for a comprehensive workout.
3-Star Hotel
This hotel features 3-star accommodations with amenities such as free WiFi, a fitness center, and is located a short distance from Waldo Stadium. It offers a comfortable stay with good guest reviews.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Indoor Pool
Room Types
King Studio Suite - Non-SmokingThe well-equipped kitchen has a refrigerator, a dishwasher and a microwave. This studio is air-conditioned and features a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit offers 1 bed.
One-Bedroom King Suite - Non-SmokingGuests can make meals in the fully equipped kitchen that features a refrigerator, a dishwasher and a microwave. The suite provides air conditioning, a tea and coffee maker, a seating area, heating, as well as a TV with cable channels.
Queen Studio with Two Queen Beds - Non-SmokingIn the kitchen, guests will find a refrigerator, a dishwasher and a microwave. The air-conditioned studio features a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 2 beds.
Studio Suite with Two Queen Beds - Hearing Access/Non-SmokingA kitchen fitted with a refrigerator, a dishwasher and a microwave is available for cooking and storing food. This studio is air-conditioned and has a TV with cable channels, a tea and coffee maker, a seating area and heating. The unit has 1 bed.
King Studio Suite - Mobility Access/Non-SmokingThe unit has 1 bed.
Guest Reviews
Location
Home2 Suites By Hilton Kalamazoo Downtown, MI, emerges as a superb choice for travelers prioritizing location. Situated right near the train station and adjacent to the Amtrak Train Station, this hotel offers convenience for those arriving by rail. Its central placement in Kalamazoo guarantees easy access to the lively downtown area, abundant with shops, restaurants, nightlife, and notable venues like the State Theater. The proximity to Western Michigan University campus and various event spots further highlights its strategic location.
Guests frequently note the ease of parking, adding to the hassle-free experience. The hotel's atmosphere resonates with a modern and trendy vibe, while its cleanliness and friendly staff consistently receive commendation. Moreover, the space within rooms is described as comfortable, embodying an inviting and peaceful retreat. For outdoor enthusiasts, a beautiful garden area offers a serene space to unwind on pleasant days.
Despite a few minor inconveniences, such as challenges walking pets downtown and wishes for amenities like a hot tub, the hotel's value, cleanliness, and friendly service frequently earn positive remarks. In summary, Home2 Suites stands out as an affordable, stylish, and convenient lodging option, making it an excellent base for exploring all that downtown Kalamazoo has to offer.
Breakfast
The breakfast experience at Home2 Suites By Hilton Kalamazoo Downtown, MI offers a mix of opinions, with a tendency towards the positive. Many guests appreciated the continental breakfast, praising it as a wonderful addition with a nice variety that catered to all tastes. The breakfast is often described as convenient, filling, and delicious, with the hotel providing a free breakfast service. For some, it was seen as amazing, boasting a good selection of food, making it a great start to their day.
Guests also enjoyed the hotel's pet-friendly environment, adding to their overall positive stay, while the friendly staff and comfortable rooms complemented the morning offerings. The breakfast bar was noted as great, and the ability to indulge in a leisurely breakfast added to the charm of the hotel, with the waffle maker being a clear favorite among those starting their day later.
However, there were some mixed reviews as well. While breakfast was acknowledged as good by some, others found it lacking in options and felt it ended too early at 9 am, despite longer hours being advertised on holidays. The need for more protein options, such as sausage or bacon, was noted, as well as the occasional scarcity of food when visiting later in the morning. Despite these setbacks, the overall impression of breakfast at Home2 Suites By Hilton Kalamazoo seems to lend toward satisfaction among many travelers.
Rooms
Home2 Suites By Hilton Kalamazoo Downtown, Michigan, offers guests a delightful stay with its spacious and exceptionally clean rooms. Visitors consistently appreciate the large, well-appointed suites, noting their comfort and modern design. The king suites receive particular praise for their superb quality, and the comfortable beds contribute to a restful night's sleep. Guests find the rooms accommodating for families, with ample space that allows four people to stay comfortably, making it great for group or family visits.
The suites come equipped with kitchenettes that include necessary amenities such as a microwave, fridge, and dishwasher, providing a convenient setup for longer stays. The availability of recyclable bins in the rooms is a thoughtful touch for environmentally conscious travelers. The rooms' setup allows guests to feel as if they have a little home away from home, benefiting from the privacy and comfort it offers.
While some guests noted the entry hall light panel required the room key to stay on, this minor inconvenience does not overshadow the overall positive experience. Secure access to hotel sections with room keys adds a sense of safety. The cleanliness and maintenance of the rooms are consistently highlighted, with well-decorated interiors further enhancing the overall ambiance.
In summary, the hotel offers a great location, a beautiful facility, and rooms that provide a generous amount of space and comfort for a very reasonable price point. Whether traveling with kids, family, or on business, the accommodations promise a satisfying stay that combines practicality with luxury.
Beds
At Home2 Suites By Hilton Kalamazoo Downtown, guests frequently praise the hotel's accommodations for their high level of comfort, particularly when it comes to the beds. Visitors describe the beds as very comfortable or even super comfy, with many expressing surprise and delight at the quality of the mattresses, sheets, and blankets. Some guests mention wanting a similar mattress for their own homes, highlighting its comfort. The soft sheets and feather pillows add to the overall sleeping experience, making stays feel almost like being at home. While overwhelmingly positive, a few guests noted preferences in pillow firmness, suggesting that the pillow options could be improved. Overall, the hotel provides a restful and comfortable environment with attention to guest comfort in the sleeping arrangements.
Cleanliness
Home2 Suites By Hilton Kalamazoo Downtown, MI, receives high praise for its exceptional cleanliness. Guests consistently mention the spotless and well-maintained condition of both the rooms and the overall property. The hotel is described as clean, secure, and up-to-date, offering a comfortable and inviting environment. Rooms are not only clean but also spacious and stylish, featuring comfortable beds and thoughtful amenities such as well-appointed shower products. The staff is noted as friendly, contributing to a pleasant stay, and the hotel holds a pet-friendly policy, which many guests appreciate. Additionally, breakfast is highlighted as delicious with a variety of options available. Its convenient central location places guests within walking distance of numerous attractions and services, adding to the appeal of choosing this modern and clean hotel for a visit to Kalamazoo.
Staff
Home2 Suites By Hilton Kalamazoo Downtown, Michigan is highly praised for its exceptional staff service. Guests consistently commend the friendly, helpful, and accommodating nature of the staff members throughout the hotel. Whether interacting with the front desk or other team members, guests frequently remark on the staff's eagerness to assist and their proactive engagement, especially highlighting individuals like Tae for going above and beyond to make their stay enjoyable.
Visitors express gratitude for the staff's professionalism and attentiveness, often noting their ability to handle requests efficiently and their genuine warmth. The clean and welcoming environment of the hotel is enhanced by the staff's personable approach, contributing to a positive atmosphere that many guests appreciate.
While most reviews are overwhelmingly positive, there are mentions of moments when the staff seemed slightly unprepared for unexpected situations, such as managing a large number of breakfast guests. However, these instances appear to be rare and are overshadowed by the numerous accounts of the staff's dedication to providing excellent service and ensuring a comfortable experience for all guests.
Parking
Located in the heart of Kalamazoo, the parking situation at Home2 Suites By Hilton Downtown presents a mixed bag of experiences. While some guests found the parking garage confusing and faced challenges with the key card system, others appreciated the convenience of being able to park close by. The hotel offers $20 parking vouchers for unlimited use, though there was some dissatisfaction regarding the cost, especially given the already significant expense of staying at the hotel. However, weekend street parking offers a cost-saving alternative for guests, with free street and curb parking available. The hotel's location allows for easy access to the parking garage, and the warm sky bridge connecting the hotel with the garage adds a touch of comfort to the experience. Despite some negative experiences, including issues with car security, the availability of metered spots and plenty of parking options was appreciated by guests.
Yes, Home2 Suites By Hilton Kalamazoo Downtown, Mi has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Home2 Suites By Hilton Kalamazoo Downtown, Mi.
Yes, Home2 Suites By Hilton Kalamazoo Downtown, Mi welcomes dogs.
Yes, parking facilities are available at Home2 Suites By Hilton Kalamazoo Downtown, Mi.
Yes, Home2 Suites By Hilton Kalamazoo Downtown, Mi has a gym.