Old North Inn Hotel, Inverness

Inverness 57.47182000, -4.39006800 , Old North Inn Inverness (Show on Map)
8.2
Very Good


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Summary of reviewsThe Old North Inn Hotel in Inverness offers an engaging blend of comfort, friendly service and a strategic location that has been warmly received by guests.

Located just outside Inverness, the hotel serves as an excellent gateway for exploring the city and nearby attractions like Loch Ness and Urquhart Castle. The tranquil countryside surroundings provide a peaceful escape, complemented by lovely views and serene walks. Though it sits on a busy road, rooms at the back ensure a quiet stay and ample parking is available, making it convenient for road trippers.

Guests consistently praise the breakfast experience, highlighting the variety and quality of food. Traditional English and Scottish breakfasts are standout features with dishes like haggis and black pudding earning particular accolades. The ability to customize meals and vegetarian options enhance the overall dining satisfaction, further amplified by the cheerful and attentive staff.

The hotel's dinner offerings also receive commendation for their quality and variety. Evening meals at the on-site restaurant are described as well-cooked and flavorful with dishes like salmon with lemon and dill sauce and chicken in whisky sauce being particularly notable. The bar and restaurant provide a relaxing atmosphere with affordable drinks, adding to the pleasant dining experience.

The hotel's rooms are largely modern, spacious and clean, featuring comfortable beds, new bathrooms and practical amenities such as mini-fridges and smart TVs. While some guests noted issues with room size, storage and occasional cleanliness lapses, the majority found the rooms to be a good value, especially for short stays.

Cleanliness at the hotel garners mixed reviews. Many guests commend the hotel's cleanliness, particularly in rooms and bathrooms, but some reported issues like dusty floors and incomplete cleaning. Consistency in housekeeping could benefit the overall experience.

The staff at Old North Inn Hotel are frequently highlighted for their exceptional friendliness and helpfulness. Guests often mention the warm hospitality of the reception, breakfast hosts and named staff members, contributing significantly to a memorable stay. While there are occasional mentions of understaffing, the general sentiment is overwhelmingly positive.

Complimentary WiFi is available, though its performance is strongest in communal areas like the bar and restaurant. Guests with a priority for constant internet access may find the inconsistent room signal a drawback.

The hotel's beds receive strong positive feedback for comfort with many guests describing them as among the most comfortable they've experienced. However, some did note issues with softness and need for mattress replacement.

While the hotel does not fully meet four-star expectations, the contemporary bathroom facilities and superb bedding are noted positives. It provides a cheaper option with basic amenities, more akin to a bed and breakfast.

The Old North Inn Hotel also stands out for its pet-friendly policies. Dogs are warmly welcomed with thoughtful touches such as treats on arrival and access to the garden and bar area. The hotel's inclusive environment and staff's hospitality make it a superb choice for travelers with pets.

In summary, the Old North Inn Hotel in Inverness excels in offering comfortable accommodations, great food and exceptionally friendly service. Despite a few drawbacks, it remains a highly recommended choice for visitors, especially those traveling with pets.
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Categories
Dog Friendly Bed & Breakfast
This hotel is dog-friendly.

Bed & Breakfast with Free Wi-Fi

Small Bed & Breakfast

4-Star Bed & Breakfast

Room Types
Economy Double Room This single room features a TV, kettle, tea & coffee and an en suite bathroom.

Standard Double Room This double room has a TV, kettle, tea & coffee and an en suite bathroom.

Standard Twin Room This twin room features TV, a work desk, kettle, tea & coffee and an en suite bathroom.

Family Room This family room features, kettle, tea & coffee

Guest Reviews
8.2
Very Good
Location
The Old North Inn Hotel, located just outside Inverness, has garnered appreciation for its strategic and convenient position for travelers. Its locale is ideal for those wishing to explore Inverness with the city center being a mere 10-15 minute drive away. Guests frequently commented on the peaceful and quiet setting, providing a serene escape from the hustle and bustle of the city. Many found the proximity to the start of the NC500 route, a popular road trip around the North Coast of Scotland, to be particularly advantageous. The countryside surroundings afforded lovely views and beautiful, tranquil walks. Although slightly remote for some, the hotel's position serves as an excellent hub for visiting local attractions such as Loch Ness, Urquhart Castle and the Scottish Highlands. Despite being on a busy road, rooms at the back offer a quieter stay. The property is also easily accessible with ample parking, adding to the overall convenience for road trippers and those touring the region.

Breakfast
The breakfast experience at the Old North Inn Hotel in Inverness has been widely praised by guests. Many have highlighted the variety and quality of the food with a strong emphasis on traditional English and Scottish breakfasts, which receive frequent accolades for being delicious, hearty and freshly cooked to order. several guests noted the availability and quality of a continental breakfast as well, which includes options such as cereal, toast, fruit juices, coffee, yoghurt and fruits.

Guests appreciated the extensive choices available, including traditional Scottish dishes like haggis and black pudding, as well as yogurt, cereals, fresh fruits, eggs, sausages, beans and more. The ability to customize breakfast according to personal preferences and vegetarian needs was a significant plus for many, complementing the quality of the meals served.

Service during breakfast was often highlighted as exceptional with friendly and attentive staff and chefs who were described as cheerful and accommodating. The breakfast host and chef were frequently praised for their warm hospitality, further enhancing the overall breakfast experience.

Despite the many positive remarks, a few guests felt that the breakfast could be improved, mentioning occasional issues such as slow service or a lack of character. However, these were overshadowed by the numerous commendations regarding the quality and satisfaction of the breakfast offerings.

In summary, the Old North Inn Hotel is celebrated for its excellent breakfast with guests highlighting the delicious, freshly prepared meals, the wide variety of options and the exceptionally friendly service.

Dinner
The Old North Inn Hotel in Inverness has garnered positive remarks for its dining experience, highlighted by numerous guests praising the food quality and variety. Evening meals at the on-site restaurant are often described as excellent, well-cooked and delicious with specific mentions of standout dishes like salmon with lemon and dill sauce and chicken in whisky sauce. The portions are generally generous and reasonably priced, ensuring good value for money.

While the menu includes a variety of options, including tasty burgers and pub food, there are also more refined choices and the overall quality is consistently rated very high. The bar and restaurant also offer satisfying meals, affordable drinks and a relaxing atmosphere, which are much appreciated after a day's activities. There are some remarks on basic or less appealing meals, but these are exceptions rather than the rule.

Breakfasts also receive commendation with mentions of freshly cooked options like bacon and eggs. An array of food choices from snacks to main meals ensures that most guests find something to suit their taste. The on-site dining convenience adds to the overall pleasant stay at this well-rated establishment.

Rooms
The Old North Inn Hotel in Inverness offers a mix of experiences according to guest reviews. The rooms are predominantly described as modern, recently renovated and spacious, often featuring lovely decor and new bathrooms. Many guests appreciated the cleanliness of the rooms, highlighting their tidy and well-maintained state with plenty of hot water available.

Comfort is a consistent theme with many reviewers praising the big, cozy beds and the overall comfort of the rooms. The facilities, including spacious bathrooms, large walk-in showers and new box spring beds, contribute to a positive guest experience. There are also mentions of practical amenities such as mini fridges and smart TVs.

However, there are some criticisms scattered throughout the reviews. A few guests found the rooms to be small or lacking in storage space and some complained about dust and noise. Issues like rooms being too hot or too cold were noted by several visitors. Despite these occasional drawbacks, the overall sentiment leans towards satisfaction with many visitors highlighting the large, comfortable and clean nature of the rooms, making it a good value for the price, particularly for short stays.

Overall, the blend of modern renovations, spacious layouts and thoughtful amenities make the Old North Inn Hotel a commendable choice for travelers seeking comfort and convenience in Inverness.

Beds
The beds at Old North Inn Hotel in Inverness garnered largely positive feedback from guests. Descriptions such as 'comfy,' 'super comfy,' 'very comfortable,' and 'extremely comfortable' appeared consistently, suggesting that most visitors enjoyed a pleasant night's sleep. Many highlighted the soft yet supportive nature of the beds with some even noting that they were the most comfortable beds they had ever experienced. The bedding also received praise for being cosy and contributing to the overall comfort. Large beds provided an additional layer of satisfaction for guests.

A minority, however, did express issues with the beds, noting that some were too soft or uncomfortable, leading to occasional instances of sinking in the middle or the need for mattress replacement. Despite these few negative remarks, the overall sentiment towards the beds at Old North Inn Hotel leans strongly positive with the comfort and quality of sleep given significant commendation.

Cleanliness
The Old North Inn Hotel in Inverness receives mixed reviews regarding its cleanliness. Many guests found the hotel to be very clean, highlighting spotless bathrooms, clean rooms and immaculate spaces. The common areas, reception and meals were frequently noted for their cleanliness. Rooms were often described as clean, well-equipped and comfortable with numerous reviews emphasizing clean bedding and well-maintained bathrooms.

However, some guests reported issues, including dusty skirting, dirty floors and paint splashes in rooms. Specific concerns included toothpaste residue on faucets, beard stubbles left behind and incomplete bathroom renovations. While the general consensus points to a mostly clean environment, a few reviews mentioned rooms not being cleaned properly and housekeeping needing improvement. The outdoor areas, particularly the backyard and pub, were also noted to require better maintenance.

Overall, while the hotel largely maintains a good standard of cleanliness, there are areas that could benefit from more consistent attention to detail.

Staff
When staying at the Old North Inn Hotel in Inverness, guests frequently highlight the exceptional demeanor of the hotel staff. Comments consistently describe the staff as friendly, very pleasant and incredibly helpful. Both the reception staff and breakfast hosts receive high praise for their kindness and attentive service. Owners Andrew and various named staff members like Jools and Tina are often singled out for their welcoming attitude and local knowledge.

The staff's commitment to making guests feel special is evident in the numerous remarks about their willingness to accommodate special requests and their effort to go the extra mile. The warm atmosphere created by the team significantly enhances the overall guest experience with many noting that everyone was lovely, caring and eager to help.

Despite a few mentions of understaffing and less favorable experiences, the general consensus is overwhelmingly positive. The staff are described as superb, amazing and delightful, making the hotel a standout choice for travelers looking for hospitable and efficient service. Andrew, in particular, is noted for being exceptionally attentive and sincere, contributing to a memorable stay for many visitors.

Wi-Fi
The Old North Inn Hotel in Inverness offers free WiFi, particularly in the bar and restaurant areas. Guests have noted that the WiFi signal tends to be stronger downstairs, allowing for a more reliable connection in those communal spaces. However, the WiFi signal inside the rooms has been described as weak and intermittent with some reviews indicating that it did not work at all in certain rooms. While the free service is appreciated, the WiFi overall is not deemed optimal with several reports of limited usage and inconsistent performance. For those who prioritize constant internet access, this could be a point of consideration.

4 Star
The Old North Inn Hotel in Inverness is a mixed bag according to guest reviews. While the hotel does not meet the expectations of a four-star rating and falls short of European standards, several visitors have highlighted positive aspects. The contemporary bathroom facilities and superb bedding seem to stand out, offering a comfortable stay despite the general consensus that the overall facilities and services do not justify the advertised four-star status. Many guests consider it more akin to a bed and breakfast rather than a full-fledged four-star hotel. However, it remains a cheaper option for travelers looking for basic amenities.

Dog Friendly
The Old North Inn Hotel in Inverness shines as a pet-friendly haven, welcoming dogs with open arms and evident love for animals. Guests appreciate the hotel's accommodating nature, noting that pets are treated well and made to feel included in the family-friendly atmosphere. Upon arrival, some dogs even find treats waiting for them, highlighting the thoughtful touches that cater to furry friends.

The hotel offers easy access to the garden, making it convenient for dog owners to take their pets for walks. Additionally, dogs are allowed in the bar area, creating a relaxed, inclusive environment for both pets and their owners. Approximately 30% of the suites are designated as dog-friendly, ensuring ample options for those traveling with their pets.

Guests also comment on the excellent dog-friendly facilities with plenty of nearby walks for exercise and exploration. The staff's hospitality extends to the canine companions, making the experience enjoyable for both humans and pets.

The combination of pet-friendly policies, welcoming staff and thoughtful amenities for animals positions the Old North Inn Hotel as a superb choice for those traveling with dogs. In summary, this hotel goes above and beyond to ensure a comfortable stay for all family members, four-legged ones included.


No, Old North Inn Hotel, Inverness doesn't have any pool.

No, a spa isn't available at Old North Inn Hotel, Inverness.

Yes, Old North Inn Hotel, Inverness welcomes dogs.

No, parking facilities aren't available at Old North Inn Hotel, Inverness.

No, Old North Inn Hotel, Inverness doesn't have a gym.

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