Best Western Inverness Palace Hotel & Spa has been operating as a hotel since 1890, when it initially opened in order to accommodate all the new tourists that came in the area because of the construction of the railway. Steeped in history, this hotel boasts luxurious and absolutely comfortable rooms, ideal for families, couples and single travellers alike. An invigorating spa and wellness club is available as well, offering guests countless moments of relaxation and rejuvenation in this breathtaking environment.
The Best Western Inverness Palace Hotel & Spa is located in the heart of Inverness with fantastic views of the River Ness and convenient access to local shops, restaurants and attractions. The hotel's breakfast receives rave reviews from many guests with a wide selection of quality food options, but dinner receives mixed reviews with some guests finding the quality poor. The rooms also receive mixed reviews with some guests finding them small and uncomfortable, while others find them spacious and beautifully decorated. However, cleanliness is consistently praised by most guests. The staff is noted as professional, friendly and welcoming with exceptional service provided by the breakfast staff. The hotel spa is a highlight with amazing facilities and services, exceeding guests' expectations. The pool is also described as comfortable despite overcrowding at times. The beds offer a range of comfort levels but are generally comfortable, though some guests had issues with memory foam mattresses. However, the hotel's WiFi signal is reportedly slow and poor in certain areas and other amenities such as parking and hairdryers are limited. Overall, the Best Western Inverness Palace Hotel & Spa offers a clean and comfortable stay with excellent spa facilities in a prime location with a mixed experience of food and occasional issues with room size and amenities.
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