The Sheraton Grand Rio Hotel & Resort is a fantastic choice for those looking for a comfortable and luxurious stay in Rio de Janeiro. The hotel boasts an excellent location near Copacabana beach and breathtaking views of the ocean and surrounding beaches. Guests love the private beach and magnificent pool area with a pool bar that offers fantastic service. The staff is friendly, helpful, efficient and dedicated, providing attentive service that makes guests feel right at home. While some guests noted certain areas of the hotel may need maintenance and had issues with cleanliness, the majority of reviews praise the hotel's impeccable cleanliness and comfort. The rooms are comfortable and spacious with the sea view rooms receiving particularly high praise. Additionally, the hotel is perfect for families with activities for children and spacious rooms. The breakfast buffet is recommended by most, despite some complaints about crowds and wait times. While some guests believe the hotel falls short of its five-star rating, others describe it as exceptional and perfect. Overall, guests highly recommend the Sheraton Grand Rio Hotel & Resort for those seeking a luxurious and tranquil stay in Rio.
The Royalty Barra Hotel in Rio de Janeiro is highly praised for its exceptional beachfront location that directly faces the serene Pepê Beach, offering impressive and stunning ocean views from rooms and balconies. The surrounding neighborhood is quiet, clean and considered safe, ideal for both family vacations and business travel. Its proximity to Olegário Maciel Street with various dining options, bars and shops adds to the convenience, making it a great choice for enjoying both tranquility and vibrant nightlife.
The spacious rooms are notable for their beautiful ocean landscapes and comfortable, sizable beds. The balconies provide a charming private outdoor space for relaxation. However, there are mentions of poor room lighting, inconsistent cleaning standards, outdated decor and unreliable air conditioning units. Maintenance and overall upkeep seem to be issues that need addressing to improve the stay experience.
The breakfast at the hotel is generally underwhelming with complaints about its simplicity and lack of variety. While some appreciate the selection of breads and cold cuts, overall the breakfast falls short of the expectations set by the hotel's star rating. In contrast, the dinner offerings at the hotel's restaurant are varied but received mixed reviews with some praising the menu options while others found the food quality lacking and room service inconsistent.
Cleanliness and maintenance are common concerns with reports of dirty bathrooms, mold, outdated furnishings and poor housekeeping practices. The common areas such as the pool and gym also suffer from neglect and hygiene issues. Although the gym’s availability is appreciated, it is described as small with outdated and non-functional equipment. The pool area, while having great potential, is criticized for its maintenance and cleanliness but praised for its good-sized, visually pleasing setting and friendly service.
Staff behavior presents a mixed picture; some guests found the staff attentive, friendly and helpful with specific individuals like Charles at the reception and Daniel at the bar receiving special commendation. However, numerous complaints about unhelpful and rude reception staff tarnish the overall experience.
The hotel's free Wi-Fi service is notably inconsistent and unreliable, performing better in common areas like the lobby rather than in guest rooms. Finally, parking at the hotel is available but comes with a high fee, which many guests find excessive.
In summary, the Royalty Barra Hotel stands out for its unbeatable beachfront location and breathtaking views. Despite this, significant improvements in food quality, room maintenance, cleanliness and staff training are necessary to meet the expectations set by its promising position and beautiful surroundings.
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Children's Pool
Dog Friendly
Pool
Children's Pool
Outdoor Pool
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