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Sheraton Grand Rio Hotel & Resort

Rio de Janeiro , Avenida Niemeyer, 121 (Show on Map)

8.6

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Grand Rio Hotel & Resort is a fantastic choice for those looking for a comfortable and luxurious stay in Rio de Janeiro. The hotel boasts an excellent location near Copacabana beach and breathtaking views of the ocean and surrounding beaches. Guests love the private beach and magnificent pool area with a pool bar that offers fantastic service. The staff is friendly, helpful, efficient and dedicated, providing attentive service that makes guests feel right at home. While some guests noted certain areas of the hotel may need maintenance and had issues with cleanliness, the majority of reviews praise the hotel's impeccable cleanliness and comfort. The rooms are comfortable and spacious with the sea view rooms receiving particularly high praise. Additionally, the hotel is perfect for families with activities for children and spacious rooms. The breakfast buffet is recommended by most, despite some complaints about crowds and wait times. While some guests believe the hotel falls short of its five-star rating, others describe it as exceptional and perfect. Overall, guests highly recommend the Sheraton Grand Rio Hotel & Resort for those seeking a luxurious and tranquil stay in Rio.
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Categories

Luxury Hotel

Hotel near Golf Courses

Beachfront Hotel

Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Children's Pool Outdoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types

Classic King Room, Guest room, 1 King, Mountain view This room features air conditioning.

Classic Twin Room, Guest room, 2 Double, Mountain view This room has air conditioning.

Ocean Front Twin Room, Guest room, 2 Double, Ocean view This room features air conditioning.

Ocean Front King Room, Guest room, 1 King, Ocean Front view This room has air conditioning.

Ocean Front Upper, Guest room, 1 King, Ocean Front view This room features air conditioning.

Club King Room, Club level, Guest room, 1 King, High floor This room has air conditioning.

Club Twin Room, Club level, Guest room, 2 Double, High floor This room features air conditioning.

Family Room, Larger Guest room, 1 King, Sofa bed, Balcony This room has air conditioning.

Ocean Front Suite, 1 Bedroom Executive Suite, 1 King This room features air conditioning.

Club Suite, Club level, Suite, 1 King, Ocean Front view The air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a bidet. Featuring a balcony with sea views, this suite also provides a minibar and a flat-screen TV with cable channels. The unit offers 1 bed.

Carioca Suite, Club lounge access, Larger Suite, Ocean view The spacious suite has 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite's kitchenette, which features a microwave, is available for cooking and storing food. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

About Sheraton Grand Rio Hotel & Resort

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Guest Reviews

8.6

Very Good

Location

Sheraton Grand Rio Hotel & Resort boasts an excellent location, perfect for those who love the beach and outdoor activities. The hotel is situated just a short walk or bike ride from Copacabana and enjoys stunning views of the ocean and surrounding beaches. The pool area is a highlight with upper floor ocean view rooms providing fantastic views towards Ipanema. The hotel also has a private beach, which means guests can enjoy a quiet and peaceful beach experience without having to deal with crowds. The amenities were great and access to the beach was easy. While the area lacks nearby shops, this is compensated by the hotel's excellent infrastructure, including restaurants and easy access to secluded and tranquil beaches. The only downside is that the hotel is located quite far from Leblon and can be a little dangerous to walk near at night. However, for those wishing to experience the lively spirit of Rio, the hotel is perfectly situated for exploring the city. Overall, the location is a big draw with guests enjoying the fantastic views, tranquil private beach and excellent amenities.

Breakfast

Guests had mixed reviews about the breakfast at Sheraton Grand Rio Hotel & Resort. Some complained about the crowds and long wait times to be seated, but others raved about the delicious and varied options available. The breakfast buffet was described as excellent, fantastic, amazing and complete. There were also compliments about the good facilities, staff, pool and restaurants, particularly Bene and L'Enoile. Some guests noted that there could be more healthy food choices available for those with intolerances. Despite some negative comments, the majority of guests seemed to enjoy the breakfast and found it to be a highlight of their stay.

Rooms

The Sheraton Grand Rio Hotel & Resort is a great choice for travelers looking for comfortable and spacious rooms with beautiful views. While some guests noted that the rooms are slightly dated and could use maintenance, many others praised the size and comfort of the rooms. The sea view rooms are especially highly rated. The hotel staff received high praise for their excellent service, though some guests noted that the check-in process was slow. The hotel's location is also highly coveted with easy access to the beach and a great pool area with a bar. Overall, while some guests had issues with cleanliness or maintenance, the majority of reviews confirm that the Sheraton Grand Rio Hotel & Resort is a great place to stay.

Cleanliness

The Sheraton Grand Rio Hotel & Resort offers a comfortable and enjoyable experience for guests. While some reviews mention the need for a bit more cleanliness and maintenance in certain areas such as the pool, jacuzzi and carpets, overall the hotel is noteworthy for its impeccable cleanliness and comfort. The rooms, restaurants and breakfast are all fantastic and the pools are well-maintained with heated water perfect for nighttime swims. Some guests recommend upgrading to a higher room category for better cleaning services. While there are some issues with the cleanliness of the rooms, housekeeping can be variable and some areas of the hotel could use a little work, the staff are attentive and the attention to detail is remarkable. Overall, the Sheraton Grand Rio Hotel & Resort is a great choice for those looking for a comfortable stay in a beautiful location.

Staff

The staff at Sheraton Grand Rio Hotel & Resort received high praise from guest reviews. They were described as friendly, helpful, efficient and dedicated, going above and beyond to provide excellent service. Many guests highlighted specific staff members who stood out, such as Guilherme (Club Level Concierge) and Aguinaldo (Host at the hotel happy hour for Club Level bookings). The pool and beach facilities were also complemented for their excellent service. The only negative comment was regarding a long wait time during check-in. Overall, the hotel's facilities, gastronomy and attentive staff made for a wonderful experience. Guests felt at home thanks to the cordiality and helpfulness of the staff.

Pool

The Sheraton Grand Rio Hotel & Resort boasts an amazing pool area that guests rave about. The pool facilities are excellent and staff go above and beyond to make guests comfortable- even providing a well-stocked bar. The location of the hotel is conveniently near direct beach access from the pool area overlooking Ipanema/Leblon beach. The pool itself is warm and a great size, but can get crowded at times. With a variety of pools, there is something for everyone including heated pools. In addition, the hotel offers bike rentals for exploring the area. Some guests noted a lack of cleanliness in the pool and jacuzzi, while others had limited options for poolside meals. Nevertheless, the pool area is a highlight of the hotel and perfect for all ages.

Beach

The Sheraton Grand Rio Hotel & Resort boasts direct access to a beautiful, practically private beach. Guests rave about the magnificent ocean and Leblon and Ipanema beach views from the hotel. The beach facilities and staff are excellent with drink and food service available on the beach. The amenities are fantastic and the location away from the crowded areas makes exploring the city easy. Guests enjoy the privacy of the hotel's beach and love having direct access to it from the pool. Overall, the beach is one of the hotel's most highly praised features and guests highly recommend it for its tranquility and beauty.

Family

The Sheraton Grand Rio Hotel & Resort offers an excellent family-friendly stay with attentive service and hospitality. The rooms are extremely spacious, making it an ideal hotel if you're travelling with younger children. The hotel offers a range of different activities including a Kids Club, which is super fun for the little ones. Although the space for children under three could have a few more activities, the attention from the Kids Club staff is great. A wonderful destination for families to relax and enjoy different activities, whilst the parents can have a much-needed break. Some aspects to be aware of is that the restaurant can be quite crowded during breakfast and Club Sheraton could consider offering more Kids options. Despite these minor points, the hotel is excellent and everything is provided for a relaxing and enjoyable stay with its perfect location along Rio's beautiful beach.

5 Star

Looking for a 5-star hotel in Rio? The Sheraton Grand Rio Hotel & Resort might be just what you need. While some guests think the hotel falls short of its 5-star rating, others describe it as exceptional and perfect. The modern facilities provide comfort and tranquility, making it an excellent place to stay with family. The staff receives many compliments with their kindness and efficiency being highlighted. The restaurants are outstanding with the Bene and L'Enoile being mentioned specifically and the pool and bar areas are also highly recommended. The hotel's location is good, close to Ipanema beach, but some guests wish there were more nearby businesses. Room maintenance could be improved in some cases, but overall, the view and cleanliness are excellent. The breakfast is also recommended. With its marvellous experience, it's an ideal place to rest and relax in Rio and guests say they would come back a thousand times.

Luxury

The Sheraton Grand Rio Hotel & Resort is described as a luxurious getaway in the heart of Rio de Janeiro. Despite a few negative comments, many guests rave about their exceptional stay at the hotel with excellent facilities and a dream-like experience. Some even say that the hotel exceeds its five-star rating with a spectacular location that's hard to beat. While there may have been a small issue with leaking in one room, the staff responded quickly and efficiently to resolve the problem. Overall, those who have stayed at the Sheraton Grand Rio Hotel & Resort give it high praise for its upscale amenities and incredible atmosphere.

Yes, Sheraton Grand Rio Hotel & Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Sheraton Grand Rio Hotel & Resort.

Yes, Sheraton Grand Rio Hotel & Resort welcomes dogs.

No, parking facilities aren't available at Sheraton Grand Rio Hotel & Resort.

Yes, Sheraton Grand Rio Hotel & Resort has a gym.

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