Gatwick Turret Guest House

Horley 51.17016300, -0.16923700 , 48 Massetts Road (Show on Map)
8.2
Very Good


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Summary of reviewsGatwick Turret Guest House enjoys notable acclaim for its prime location near Gatwick Airport, making it an excellent choice for travelers with early or late flights. Frequent buses and nearby Horley town center provide easy access to shops, restaurants and the train station. The quiet neighborhood further enhances the guesthouse's appeal by offering a restful environment despite its strategic position.

Breakfast at the guest house is highly praised for its variety and quality. The mix of continental and traditional English options, including freshly cooked items like bacon and eggs, often receives commendations. The friendly staff and personalized touches, such as accommodating early breakfast requests, add to the positive dining experience. However, while most guests find the portions ample, a few feel they could be more generous.

The location also offers convenient dining options with several excellent restaurants and pubs within walking distance. This enhances the overall convenience for guests who appreciate the nearby food experiences and the proximity to a Waitrose supermarket for quick supplies.

Rooms at the guest house are described as clean, tidy and well-furnished with many guests noting modern décor and spacious interiors. While some find the rooms small and the bathrooms in need of modernization, the overall comfort and cleanliness meet expectations for a brief stay. Occasional maintenance issues like loose fixtures and thin walls are noted but generally do not overshadow the positive reviews.

Cleanliness is a consistent highlight with numerous guests emphasizing the spotless state of the rooms and bathrooms. Despite a few minor criticisms regarding dated aspects, the well-kept facilities and comfortable environment significantly contribute to the guest house's appeal.

Exceptional staff service is a hallmark of the Gatwick Turret Guest House, frequently described as friendly, helpful and accommodating. The family-run atmosphere and personalized attention, from arranging taxis to accommodating late arrivals, ensure guests feel valued and well-cared for.

The free Wi-Fi is another positive aspect with most guests reporting strong and reliable connectivity, though a few mention weak signals in certain areas.

Parking at the guest house is secure and convenient with both gated and front property options. While some guests find the parking tricky and note the additional fee, the overall sentiment is positive, particularly for those utilizing the service for airport transfers.

The comfort of the beds receives mixed reviews; many guests praise them for a good night’s sleep, while others find certain beds either too firm or too soft. Issues with bed size and mattress wear are noted but are not widespread.

Overall, the Gatwick Turret Guest House provides a clean, comfortable and convenient stay with excellent value for money within the three-star category. Its historical charm, dating back to its Victorian architecture and roots in a 1450 monastery, adds to its unique appeal. Despite some dated aspects and minor inconveniences, the guest house’s location, staff and amenities make it a practical and pleasant choice for travelers near Gatwick Airport.
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Categories
Historic Guest House

Guest House with Parking

Guest House with Gym

Small Guest House

3-Star Guest House

Room Types
Single Room A 32-inch HD TV is included in this room, which also has tea/coffee making facilities and a private bathroom.

Double Room with 4 Days Parking A 32-inch HD TV is included in this room, which also has tea/coffee making facilities and a private bathroom.

Triple Room A 32-inch HD TV is included in this room, which also has tea/coffee making facilities and a private bathroom.

Family Room (2 Adults + 2 Children) A 32-inch HD TV is included in this room, which also has tea/coffee making facilities and a private bathroom.

Double Room with 15 Days Parking This room includes 15 nights car parking. Guests must stay at the hotel either at the start or end of the parking period.

Double Room with 8 Days Parking This room includes 8 nights car parking. Guests must stay at the hotel either at the start or end of the parking period.

Twin Room The spacious twin room provides an electric kettle, a carpeted floor, as well as a private bathroom featuring a shower. This twin room offers heating and a flat-screen TV. The unit offers 2 beds.

Double Room Second Floor The double room includes a private bathroom fitted with a shower. The unit has 1 bed.

Double Room Ground floor The double room includes a private bathroom fitted with a shower. The unit has 1 bed.

Triple Room Ground Floor The triple room includes a private bathroom fitted with a shower. The unit has 2 beds.

Twin Room Ground Floor The twin room includes a private bathroom equipped with a shower. The unit offers 2 beds.

Double Room The double room includes a private bathroom equipped with a shower. The unit offers 1 bed.

Small Double Room The double room includes a private bathroom equipped with a shower. The unit offers 1 bed.

Budget Single Room The single room includes a private bathroom fitted with a shower. The unit has 1 bed.

Guest Reviews
8.2
Very Good
Location
Gatwick Turret Guest House boasts an exceptional location, highly praised for its easy access to Gatwick Airport. Positioned just a short distance from both the North and South Terminals, the guest house is convenient for early or late flights. Frequent buses stop right outside the property, ensuring seamless transfers to the airport at any time of day.

The guest house is not just about proximity to the airport; it also offers easy access to Horley town centre and its array of restaurants and shops. Guests find it a breeze to walk into town for evening meals or to the nearby train station, which is just a ten-minute walk away. This location is ideal for those looking for a brief stopover before catching a flight or for travelers wanting to explore the local area.

The quiet, pleasant neighborhood adds to the appeal, offering a restful environment despite its strategic position. With convenient transport links and a variety of local amenities within walking distance, Gatwick Turret Guest House is perfectly situated for both airport convenience and local exploration.

Breakfast
Guests at the Gatwick Turret Guest House frequently praise the breakfast offering. Descriptions such as excellent, very good and delicious are commonly mentioned, highlighting the quality and taste of the meals. The breakfast menu includes a satisfying mix of continental and traditional English options with freshly cooked items like bacon, eggs, sausages and toast being particular favorites. Some guests noted the breakfast's good value with reasonable pricing for what is offered.

Many appreciated the variety, mentioning fresh fruits, yogurt, cereals and good coffee available as part of the continental spread. There were also special mentions for a tasty full English breakfast with some pointing out the hearty portions and availability of a vegetarian option. Positive notes were given to the friendly and welcoming staff with several reviews highlighting the exceptional service, including personalized touches like serving breakfast early upon request.

Despite the abundance of favorable comments, a few reviews indicated the cooked breakfast portions were too small for some and certain items such as sausages were deemed to be of lower quality. There were occasional mentions of breakfast not being included in the room rate and limited options in the basic breakfast package.

Overall, the breakfast experience at Gatwick Turret Guest House appears to be a valued part of the stay for many guests, contributing to a positive and satisfying start to their day.

Dinner
Gatwick Turret Guest House boasts a prime location for those looking to enjoy a variety of dining options. Situated close to shops and within easy walking distance to the town center, guests have the luxury of choosing from several excellent restaurants and atmospheric pubs. Whether it's a high street meal or a delightful supper, the guest house offers proximity to some of the best food experiences in the area. Multiple guests have appreciated the short walk required to access these dining options, enhancing the overall convenience and appeal of their stay. For those preferring a quick trip to gather supplies, a Waitrose supermarket is just a five-minute walk away. Overall, Gatwick Turret Guest House's excellent location makes it an ideal choice for food enthusiasts seeking both convenience and variety.

Rooms
The reviews for the rooms at Gatwick Turret Guest House highlight a prevailing sense of cleanliness and comfort. Many noted that the rooms are very clean, tidy and well-furnished, creating a comfortable and welcoming environment. The rooms have been described as modern in parts with up-to-date decor and facilities. Spaciousness is another strength with several guests appreciating the larger rooms and their airy feel.

However, the size of the rooms receives mixed feedback; numerous guests found the rooms small and cramped, though still adequate for short stays. Bathrooms, though generally clean, are often reported as tiny and in need of modernization. Some reviews mention minor maintenance issues, such as loose fixtures and thin walls that allow noise to pass through.

Despite these drawbacks, the overall consensus is that the guest house offers good value for its proximity to Gatwick Airport, making it a convenient choice for travelers. The friendly, accommodating staff, along with the option of a hearty breakfast, adds to the positive experience. While there are a few dated aspects and minor inconveniences, the clean and comfortable rooms generally meet the expectations of those looking for a practical and pleasant stay near the airport.

Beds
Nestled in a cozy corner near Gatwick Airport, Gatwick Turret Guest House offers a mixed experience when it comes to bed comfort, as reflected by various guest reviews. Many visitors have praised the beds for being comfortable, lovely and exceptionally relaxing, often describing them as one of the highlights of their stay. Guests frequently mentioned "comfortable beds" and "very comfy beds," noting that a good night’s sleep was easy to come by.

The cleanliness of the beds and fresh linens received commendable mentions with some guests specifically applauding the soft and comfortable bedding. A number of reviewers highlighted that the mattresses were just right, neither too hard nor too soft and described the beds as offering great support for a restful sleep. Words like "perfect" and "amazing" were used to describe the bed experience, suggesting that many guests left feeling well-rested.

However, experiences weren't universally positive. Some guests found their beds too soft or hard with a few mentioning lumpy or worn-out areas in the mattresses that detracted from their comfort levels. For some, the size of the beds was an issue, particularly noting that certain double beds felt a bit too small for two people. There were also mentions of beds being too low and pillows that could use an upgrade in terms of support and comfort.

In conclusion, while many guests at Gatwick Turret Guest House enjoyed comfortable and restful nights thanks to their cozy beds, there are notes of inconsistencies. A few visitors encountered issues with bed size, firmness and worn-out mattresses. Overall, the guesthouse seems to promise a decent sleep experience with room for some improvements.

Cleanliness
The Gatwick Turret Guest House consistently meets high standards of hygiene with numerous reviews highlighting its cleanliness. Guests frequently describe the rooms as spotlessly clean, modernized and tidy with comfortable and fresh surroundings. The bathrooms receive specific praise for being spotless, modern and well-maintained. The property as a whole is described as clean, warm and inviting. However, there are occasional criticisms concerning certain rooms or areas that appear dated or somewhat dirty with some mentions of a lukewarm shower and minor maintenance issues like worn carpets and fixtures. Despite these few negative points, the overwhelming sentiment is positive, noting the establishment's cleanliness, comfort and pleasant atmosphere. Overall, the Gatwick Turret Guest House provides a clean, comfortable environment with well-kept facilities, which adds to the appeal for travelers seeking convenience near the airport.

Staff
Gatwick Turret Guest House consistently receives glowing praise for its exceptional staff. Guests frequently highlight the friendliness and helpfulness of both the staff and the owners. Words such as accommodating, attentive, professional and informative are often used to describe their interactions. There’s a strong sense of warmth and welcoming from the moment guests check in, often mentioned in relation to specific staff members like the receptionists and hosts. They're known for going above and beyond, arranging taxis, providing needed information and even accommodating last-minute, late arrivals without fuss.

The family-run nature of the guest house contributes greatly to its inviting atmosphere with hosts frequently described as lovely, polite and responsive. The staff’s willingness to assist and their readiness to respond quickly to guest needs make visitors feel valued and well-cared for. Even small gestures, such as sharing a needle and thread or organizing taxi transfers, reflect the detailed attention provided.

The terms superb, immaculate and outstanding reflect the high levels of service and care guests experience throughout their stays. These remarkably positive interactions have fostered lasting impressions, causing many to return multiple times. Whether it’s the quick communication, friendly smiles or the professional and kind service, the team at Gatwick Turret Guest House ensures a memorable and pleasant stay for all their guests.

Wi-Fi
The Wi-Fi experience at Gatwick Turret Guest House generally seems to be positive with many guests reporting strong, stable and fast connectivity. Descriptors like "very good", "excellent" and "good" are frequently mentioned, highlighting the reliability of the service. Most reviewers appreciated the free Wi-Fi, noting that it worked well and was an unexpected bonus for some. However, there are a few mentions of weak or poor signals in certain areas of the guest house, particularly in downstairs rooms at the back. Nonetheless, for the majority, the Wi-Fi service met their needs effectively, ensuring a satisfying stay.

Parking
Gatwick Turret Guest House offers a variety of parking options that guests have found both convenient and secure. It features a large rear yard with gated parking and spots directly in front of the building, making it easy to leave your car there. Many guests appreciated the ability to park on-site for a reasonable fee, noting that the parking rates, while generally around £8 per day, are fairly reasonable for long stays. The location's proximity to Gatwick Airport and Horley Centre adds to its convenience with smooth car collection and easy transfers being commonly highlighted.

However, some guests found the parking somewhat limited and tricky to navigate and a few felt that the additional parking fee was unfair. Despite this, the overall sentiment leans positive with several guests emphasizing the security and peace of mind provided by the parking facilities. For those flying out from Gatwick, the guest house presents itself as a practical choice with good parking options available at a slight additional cost.

3 Star
Gatwick Turret Guest House offers budget-friendly accommodations with basic facilities and satisfactory amenities, making it an excellent value for money within the mid-range, three-star category. Although the rooms are quite small and the decor is outdated, the premises are neat, tidy, clean and comfortable. The hotel is highly organized with very friendly and efficient staff, enhancing the experience for guests. Ideal for short, overnight stays before flying, the guest house provides a cost-efficient and cozy environment, perfectly suited for those seeking an affordable option. However, the building does feel dated and some areas could benefit from updates. Despite being basic, the hotel's overall quality and convenience make it a solid choice for brief stays at a convenient price point, offering great cost-benefit for travelers on a budget.

Historic
Nestled in a historical neighborhood, Gatwick Turret Guest House exudes a unique charm and heritage that dates back to its origins as part of a monastery built in 1450. Renowned for its quaint Victorian architecture, this beautiful old Victorian style house offers an authentic slice of history anchored in the surrounding area, including the nearby Ye Old Six Bells pub, also circa 1450.

The guest house is characterized by an old-fashioned atmosphere and decor that many find charming and evocative of a bygone era. Despite some mentions of being dated and having small rooms, guests appreciate the historical vibes and the adorable exterior of this quintessentially English accommodation. While it's noted that the building can be very noisy due to a lack of soundproofing, the old-world charm and attentive service provide a throwback experience reminiscent of traditional bed and breakfasts.

The area boasts an array of great pubs and restaurants in Horley, adding to the appeal for those who cherish a blend of historical allure and modern convenience. Despite some criticisms about the decor being old and faded, Gatwick Turret Guest House stands out as a beautifully authentic haven for guests who value character and history in a convenient location near the airport.


No, Gatwick Turret Guest House doesn't have any pool.

No, a spa isn't available at Gatwick Turret Guest House.

No, Gatwick Turret Guest House doesn't allow dogs.

Yes, parking facilities are available at Gatwick Turret Guest House.

Yes, Gatwick Turret Guest House has a gym.

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