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Summary of reviewsThe DoubleTree by Hilton Cincinnati Airport offers an ideal location for travelers flying out of Cincinnati, with its proximity to the airport described as a major advantage. Guests appreciate the convenience of being just steps away from the terminal while enjoying a surprisingly quiet environment. The hotel's close proximity to car rental returns and the availability of frequent complimentary shuttle services enhance the ease of access, making it a preferred choice for a seamless travel experience. The added presence of a bar and restaurant further contributes to its appeal for those in transit.
Visitors can expect comfortable and cozy accommodations with clean and spacious rooms, contributing to a restful stay. The beds are singled out for their comfort, and the hotel maintains an overall clean and fresh atmosphere. Although the property shows some signs of aging, with a need for modernization in certain areas, the cleanliness and functional aspects of the rooms are consistently praised. The quiet ambiance supports a tranquil experience, allowing guests to unwind before their flights.
The hotel's staff receives commendations for their friendliness and helpfulness, consistently adding value to guest experiences. From the moment of arrival to airport transfers, the staff demonstrates attentiveness and professionalism, often going above and beyond to ensure guest satisfaction. Although there are occasional concerns regarding customer service, primarily at checkout, the overriding sentiment reflects a team committed to providing hospitable and efficient service.
In summary, the DoubleTree by Hilton Cincinnati Airport is characterized by its strategic location, comfortable accommodations, and exceptional staff. It successfully caters to the needs of travelers in transit, offering a reliable and restful stay near the Cincinnati airport.
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