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Summary of reviewsThe Westin Camino Real in Guatemala is a luxury hotel that provides an exceptional experience according to guest reviews. The hotel is conveniently located for easy access to the airport and close to restaurants and bars. The breakfast buffet is amazing with excellent service, although some guests note slow à la carte service. The rooms are clean and comfortable, although a few guests mentioned worn-out beds and dirty carpets. The hotel is well-maintained and clean, contributing to a feeling of safety and comfort. The staff exceeds expectations with specific staff members standing out for their excellent service. The pool and spa amenities are fabulous with a big, heated pool and jacuzzi. The beds are incredibly comfortable and clean. Overall, The Westin Camino Real is recommended for anyone looking for luxury and comfort in Guatemala City. Show more
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Luxury Hotel
Recognized as a top luxury property in Guatemala City, this hotel provides a high standard of service and a range of amenities expected of a high-end hotel, catering to both business and leisure travelers seeking comfort and quality.
Hotel for Honeymoon
The Westin Camino Real offers a luxurious experience with a pool, free parking, and a restaurant. Its location in Zona 10 provides easy access to the city's attractions, making it a convenient and romantic choice for honeymooners.
Hotel with Spa
This hotel offers a comprehensive spa experience with massages, facials, and body treatments, along with a sauna and steam room. It also features a modern gym, a hot tub, and a heated outdoor pool. Guests can enjoy additional amenities such as squash and tennis courts.
Family Friendly Hotel
This hotel includes a heated outdoor pool and convention center, offering recreational and functional amenities for families. The air-conditioned rooms include cable TV and a safe, ensuring a comfortable and secure stay.
Romantic Hotel
The hotel offers a blend of elegance and comfort, perfect for a romantic getaway. Its beautiful gardens, coupled with excellent dining and spa services, create an intimate atmosphere.
Hotel near Nightlife Spots
Located in Zona 10, this hotel provides easy access to the city's vibrant nightlife. The hotel offers upscale amenities and is near many entertainment options.
Hotel with Swimming Pool
This hotel provides a luxurious experience with a large pool area surrounded by lush gardens. It features multiple on-site restaurants and bars, a full-service spa, and a well-equipped fitness center.
Heated Pool Outdoor Pool
Business Hotel
Located in Guatemala City's Zona Viva district, this luxury hotel features a professional staff, spacious rooms, and a large breakfast buffet. It's a stylish hotel and convention complex with services designed for relaxation.
Hotel with Parking
Parking is included as a facility provided by the hotel for its guests.
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds and offers accessible facilities for disabled guests, accessible parking, and an accessible route to the business center.
Hotel with Gym
This hotel features a state-of-the-art fitness center, an outdoor heated pool, tennis courts, and squash courts. It is located in Guatemala's most exclusive and modern district, close to shopping, restaurants, and entertainment.
5-Star Hotel
This luxurious hotel features elegant rooms, a wellness centre, and entertainment options including live performances and a casino. Guests can also enjoy access to squash courts and lawn tennis. Its location provides convenient access to the city.
Hotel with Outdoor Pool
Located in Guatemala City, The Westin Camino Real provides a heated outdoor pool for guests. The hotel also has comfortable, air-conditioned rooms, cable TV, and a safe. The hotel is located close to the Guatemala City Airport.
Hotel with Heated Pool
Features a heated outdoor pool, modern gym, hot tub, spa, and sauna. It also offers squash and tennis courts. The rooms are air-conditioned and equipped with cable TV and a safe.
Hotel with Tennis Courts
Room Types
Deluxe, Guest room, 1 KingFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
Deluxe, Guest room, 2 Queen, City viewProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Executive, Executive level, Guest room, 1 King, City viewThis double room has a sofa, air conditioning and flat-screen TV. Breakfast buffet, snacks and soft drinks on special menu, shoe shine service, massages with 10% on Westin Workout, 5 ironing clothes, 1 hour on Business Center or Co-Working and 10 black and white prints.
Executive, Executive level, Guest room, 2 Queen, City viewThis double room features a executive lounge access, minibar and air conditioning. Breakfast buffet, snacks and soft drinks on special menu, shoe shine service, massages with 10% on Westin Workout, 5 ironing clothes, 1 hour on Business Center or Co-Working and 10 black and white prints.
Deluxe, 1 Bedroom Junior Suite, 1 King, City view, WhirlpoolProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a coffee machine, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Executive, Executive level, 1 Bedroom Junior Suite, 1 KingThis double room features a executive lounge access, bathrobe and minibar. Breakfast buffet, snacks and soft drinks on special menu, shoe shine service, massages with 10% on Westin Workout, 5 ironing clothes, 1 hour on Business Center or Co-Working and 10 black and white prints.
Guest Reviews
8.7
Very Good
Location
The Westin Camino Real, Guatemala boasts a great location according to guest reviews. It is extremely convenient to the airport and is just a short 5-10 minute ride away. Additionally, the hotel is close to restaurants and bars, making it the perfect location for those wanting to explore the local dining scene. The property is clean and includes a car rental agency for guests' convenience. Although some guests had trouble finding the pool due to the hotel's location, the majority agree that it is in a very good spot within the city. Overall, the hotel's location received positive reviews from guests.
Breakfast
If you're looking for a hotel with a delicious breakfast, The Westin Camino Real in Guatemala is a great choice! Guests rave about the amazing breakfast buffet with a spectacular selection to choose from. The service is excellent with one guest mentioning how the lady at the breakfast restaurant was very accommodating to their requests for their toddler. The hot tub is also a great feature that guests love. While the coffee could be stronger for some, the overall food selection and service is very good, especially on Saturdays. Some guests did mention that the à la carte breakfast service was a bit slow, but the facilities in general are beautiful. Even those who ordered the continental breakfast enjoyed it, although some wished there were more jam options. Overall, the breakfast is definitely a highlight of the stay at The Westin Camino Real.
Rooms
Based on guest reviews, The Westin Camino Real in Guatemala seems to offer clean and comfortable rooms for a good night's sleep and catching up on work emails. Most guests were happy with the location, beds and bathroom. Although some guests did mention that the rooms looked a bit worn, this can perhaps be attributed to the recent pandemic. Overall, the lobby and hotel were beautiful and the beds were comfortable with little noise disturbance. Some guests reported issues with dirty carpets and the lack of windows in some rooms, but many were satisfied with the cleanliness and orderliness of their accommodations. However, a few disgruntled guests believed that the rooms did not meet expectations with worn-out beds, dirty carpets and missing amenities.
Beds
The Westin Camino Real in Guatemala receives rave reviews for its beds with many guests describing them as clean, comfortable and firm. The rooms offer a cama de la habitación that is super cómoda with soft and plush bedding. Some rooms even feature a separate cama and salita de estar for added comfort. The overall comfort of the chambre is top-notch with the beds being a standout feature. While a few guests did express disappointment with the quality of the beds and bedding, these negative reviews were few and far between. Overall, the beds at The Westin Camino Real are a highlight of any stay and set this hotel apart from the competition.
Cleanliness
The Westin Camino Real in Guatemala is a luxury hotel with beautiful and clean facilities, according to guest reviews. The rooms are described as super clean, comfortable and tidy. The lobby is also noted for its beauty and cleanliness. Guests appreciate the hotel's attention to cleanliness, as it contributes to a feeling of safety and comfort. While some guests mentioned issues with dirty carpets or the occasional unclean area, the overall consensus is that the hotel is well-maintained and clean.
Staff
The Westin Camino Real, Guatemala is a well-managed property with friendly staff that exceeds guest expectations. Specific staff members such as Erwin and Erick from the Business Lounge stand out for their excellent service. The housekeeping staff also does a wonderful job of keeping rooms clean and accommodating. The restaurant staff is friendly, warm and attentive and food is delicious. Despite a few negative experiences with some receptionists, most of the staff is described as kind, helpful and attentive to guest needs. Some guests note that the hotel can get busy with too few staff to attend to everyone and slow service at times. However, overall, the hotel's staff makes a positive impression on guests, creating a welcoming and comfortable atmosphere.
Pool
The pool at The Westin Camino Real in Guatemala receives high praise from guests. They compliment the nice facilities, great outdoors pool and jacuzzi. The pool is described as big and heated, making it enjoyable for guests at any time of the day or night. The area of the pool and jacuzzi is also climatized, providing an added luxury. Although some guests have noted that the service in the pool area can improve, overall, the pool and spa amenities are fabulous. The only complaint some guests have is the lack of personnel, causing wait times at the front desk. Despite this, the pool, gym and spa are a major highlight for guests staying at The Westin Camino Real.
5 Star
The Westin Camino Real in Guatemala City is a premier choice for travelers looking for luxury and comfort. The hotel boasts of exceptional facilities and services that provide an A+ experience. The lobby is visually stunning with a beautiful and luxurious atmosphere. The beds are incredibly comfortable and clean, ensuring a good night's sleep. The majority of the reviews indicate that the hotel is superb and wonderful, recommending it to anyone who plans on visiting Guatemala City. However, some guests note that the hotel could use some renovations and service needs reconsideration to live up to its 5-star status. In conclusion, The Westin Camino Real is an exceptional hotel that provides an unforgettable experience for travelers visiting Guatemala.
Yes, The Westin Camino Real, Guatemala has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at The Westin Camino Real, Guatemala.
No, The Westin Camino Real, Guatemala doesn't allow dogs.
Yes, parking facilities are available at The Westin Camino Real, Guatemala.