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Hyatt Centric Guatemala City

Guatemala , 12 Calle 2-25 Zona 10 (Show on Map)

9.1

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHyatt Centric Guatemala City is a top-notch hotel located in a safe area with modern conveniences nearby. The hotel's rooftop offers stunning views of the city. Guests rave about the breakfast, describing it as excellent and complete with something for everyone's taste. The rooms are spacious, comfortable and luxurious with modern interiors and superb attention to detail. The hotel is also praised for its cleanliness, making it a perfect choice for travelers. The staff is accommodating and friendly, providing excellent customer service. The rooftop pool and bar offer beautiful views and great service. Overall, Hyatt Centric Guatemala City is a real 5-star experience with exceptional customer service and modern facilities in a great location.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Panoramic View Pool Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Heated Pool

Room Types

King Room The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Twin Room This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

King Room with Atrium View The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a wardrobe, a safe deposit box and a TV with cable channels. The unit has 1 bed.

Twin Room with Atrium View This air-conditioned quadruple room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.

Deluxe King Room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a wardrobe, a safe deposit box and a TV with cable channels. The unit offers 1 bed.

Deluxe Junior King Suite This air-conditioned suite includes a TV with cable channels and a private bathroom. The unit offers 1 bed.

About Hyatt Centric Guatemala City

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Guest Reviews

9.1

Excellent

Location

Hyatt Centric Guatemala City is ideally located, especially for those arriving on flights as it's a mere 15-minute drive from the airport. The hotel is situated in a very safe area with many modern conveniences nearby including excellent restaurants and a mall within walking distance. The financial district is also conveniently close by. The area surrounding the hotel is full of beautiful restaurants, shops and alleys, making it a prime location for anyone visiting. For guests wanting to take advantage of the views, the hotel also has a rooftop. Despite some guests mentioning complex arrival procedures at night, the majority rave about the hotel's perfect location and modern facilities. Overall, Hyatt Centric Guatemala City is a great choice for those looking to stay in the heart of Guatemala City.

Breakfast

The breakfast at Hyatt Centric Guatemala City delights many guests. For some, it's the best buffet ever with amazing fresh fruit and a great variety. The breakfast is excellent, attractive and complete with something for everyone's taste. Room service and restaurant brunch are also delicious. However, some find the breakfast expensive and others complain that there are not many food choices for families with children. Overall, guests highly recommend the breakfast, but they suggest including it in the daily rate.

Rooms

The rooms at Hyatt Centric Guatemala City are truly something to be admired with many guests describing them as spacious, comfortable and luxurious. The decor and attention to detail are superb with modern interiors and clean conditions leaving nothing to be desired. Guests were thrilled with the cleanliness of the rooms and the comfort they provided with some even mentioning the best bathtub they've ever experienced. The facilities are both modern and comfortable and although some guests found the small bedrooms and simple pillows to be lacking, overall, the room service was excellent. While some guests were disappointed in the lack of heating in the rooms and the poor quality of the finishes, the majority had nothing but positive things to say about the spacious and beautifully designed rooms. With such an impressive range of amenities and details, the rooms at Hyatt Centric Guatemala City truly are top-notch.

Cleanliness

Hyatt Centric Guatemala City is a hotel that guests rave about when it comes to cleanliness. Many guests mention the cleanliness as one of the top qualities of the hotel. The hotel is described as very clean with modern interiors and spacious rooms. The rooms are always kept clean and comfortable by the staff. The location and cleanliness combined make the hotel a perfect choice for travelers. Guests also appreciate the excellent condition and cleanness of the hotel. Although a few mentions of some issues with the sewage system and poorly cleaned sheets were made, they were the only negative notes found amid overwhelming positive reviews. In summary, Hyatt Centric Guatemala City is a place to stay if you value cleanliness above all else.

Staff

Hyatt Centric Guatemala City boasts a super-friendly and helpful staff who provide great service and make guests feel welcome. The staff is accommodating with some going above and beyond to fix issues and offer gifts. The bellman, front desk service and restaurant staff are particularly spectacular. Visitors particularly praise Edgar and Katherin. The hotel also receives criticism with one guest noting that some staff members were not helpful with safety and restaurant questions and another reporting that a front desk staff member named Rene was not welcoming or polite. Despite these negative reviews, the majority of guests rave about the excellent customer service and warmth of the staff with many feeling as though they were at home. Overall, the staff at Hyatt Centric Guatemala City are polite, attentive and detail-oriented, providing a charming and lovely ambiance to guests.

Pool

The Hyatt Centric Guatemala City offers a beautiful rooftop pool and bar with amazing views of the city. Guests have praised the pool facilities, including heated and outdoor options, as well as great service from staff. While some guests have noted that the pool area can become overcrowded, the majority have enjoyed the gorgeous rooftop space. A saltwater pool and delicious food options, including brunch, add to the relaxing atmosphere. Unfortunately, some guests have experienced a lack of service in the pool area or limited access due to private reservations. Overall, the hotel's prime location and excellent amenities make it a perfect choice for those seeking a comfortable and enjoyable stay in Guatemala City.

5 Star

Hyatt Centric Guatemala City is a truly exceptional hotel that guests have described as a "real 5 star" experience. The hotel boasts modern and very clean facilities in a great location. Most guests rate their stay a 10/10 experience and highly recommend it to others. But the real standout feature of the hotel is its impeccable customer service with many describing it as exceptional. Whether you're visiting Guatemala for business or pleasure, Hyatt Centric Guatemala City is definitely one of the most fantastic hotels in the city.

Yes, Hyatt Centric Guatemala City has pool(s) that belong to one or more of the following categories: Heated Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at Hyatt Centric Guatemala City.

Yes, Hyatt Centric Guatemala City welcomes dogs.

Yes, parking facilities are available at Hyatt Centric Guatemala City.

Yes, Hyatt Centric Guatemala City has a gym.

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