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Summary of reviewsThe Garden Hotel Guangzhou stands as a distinguished accommodation choice, widely praised for its prime central location in the heart of Guangzhou. Guests appreciate its close proximity to vital spots, public transportation and an array of diverse dining options, including Halal, Arabic and Turkish restaurants, as well as various supermarkets and shopping venues. The convenience of a free shuttle service to the Canton Fair Exhibition Center further enhances its appeal for both business and leisure travelers. Despite some noise due to ongoing renovations, the overall sentiment regarding the location remains highly positive.
Inside, the hotel combines historical charm with modern amenities, maintaining an elegant and clean environment throughout. Guests frequently commend the stylish interior, from the reception hall to the serene garden area. The hotel’s facilities, including excellent dining options and comfortable rooms, complement its standout location.
The breakfast offerings at The Garden Hotel Guangzhou receive predominant praise for their variety and quality, catering to both Chinese and Western preferences. The breakfast buffet is often highlighted for its diversity and the unique experience of dining on the 30th floor with an impressive view. However, some guests feel the breakfast could better cater to Muslim and Arab dietary needs and note that the space can get busy and feel overpriced.
Dinner options at the hotel are varied with the Michelin-rated restaurant on the 30th floor noted for an excellent dining experience. The hotel offers several dining venues, including a popular Japanese restaurant and the Waterfall Restaurant. Although the dinner prices might be considered high by some, the overall quality satisfies many guests.
Rooms at the hotel are described as spacious, modern and very clean with guests appreciating the comfortable beds, soft linens and good soundproofing. Some older rooms and their furniture may need updates and a few guests mention issues like poor ventilation and outdated bathrooms. Nevertheless, the overall accommodation experience is very positive.
Cleanliness is a standout feature at The Garden Hotel Guangzhou with guests frequently noting the high standards of hygiene maintained throughout the property. From the rooms to the public spaces like the lobby and garden area, cleanliness and modern amenities contribute significantly to a pleasant guest experience.
The hotel staff are repeatedly praised for their exceptional service and professionalism. Guests highlight the helpful, friendly and attentive nature of the staff with specific commendations for outstanding individual team members. The courteous demeanor and efficient service of the staff leave a lasting positive impression, making the overall stay comfortable and enjoyable.
The hotel provides a generally reliable Internet experience, especially during major events like the Canton Fair with built-in VPN access being a notable advantage for international visitors. However, some guests report occasional slow or unstable connections, indicating room for improvement.
The luxurious outdoor swimming pool is highly regarded, although recent renovations have temporarily affected its availability. The beds are also frequently praised for their comfort, contributing to a restful stay.
In terms of its five-star rating, the hotel receives mixed reviews. While some guests believe it meets international five-star standards, others suggest there are areas for improvement. Nonetheless, it remains a trusted choice for many, consistently delivering a luxurious and classy experience.
For business travelers, the hotel's strategic location, free shuttle service to the Exhibition Center and supportive staff make it a highly regarded choice. Despite minor inconveniences such as street construction, the hotel caters well to business needs with facilities and services that enhance the professional stay.
Overall, The Garden Hotel Guangzhou successfully combines historical charm, modern amenities and exceptional service, offering a luxurious and convenient stay in a prime location. Show more
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Categories
Luxury Hotel
Awarded the prestigious Platinum Five-Star Award, this hotel features Michelin-recognized dining venues and 24-hour butler service. It is set within extensive gardens with an 18-meter Twin Waterfalls, offering a blend of Chinese heritage and sophistication.
Hotel for Honeymoon
The Garden Hotel Guangzhou features lush gardens and comfortable accommodations, providing a tranquil and romantic setting. The hotel offers multiple dining options and excellent service, ensuring a memorable and relaxing honeymoon experience.
Family Friendly Hotel
The hotel offers a golden tour guide to discover 26 cultural treasures. It also provides shuttle services, making it convenient for families to explore the area.
Romantic Hotel
The Garden Hotel Guangzhou offers a luxurious experience with beautiful gardens and a serene atmosphere, perfect for a romantic escape. Its exceptional service and fine dining options enhance the overall stay.
Business Hotel
The Garden Hotel Guangzhou offers a free shuttle between the hotel and Exhibition Center during Canton Fair & Exhibitor registration Counter. It is a popular choice during the Canton Fair.
Hotel with Parking
Provides free shuttle between hotel and Exhibition Center during Canton Fair. Offers comprehensive parking facilities and is known for its lush gardens.
Accessible Hotel
This hotel is listed among 'barrier-free hotels in Guangzhou' and provides marked disabled parking spaces. It allows wheelchair users to check door widths at reception for convenience, along with general wheelchair access throughout the property.
Hotel with Gym
The Garden Hotel Guangzhou offers a gym, making it convenient for guests to keep up with their exercise regimen.
5-Star Hotel
The Garden Hotel Guangzhou offers luxurious accommodations and exceptional service, and is known for its elegant design and excellent amenities. It provides a unique experience with a golden tour guide to discover 26 cultural treasures.
Hotel with Tennis Courts
Skyscraper Hotel
Room Types
Premier RoomThis room features modern air-conditioned room with a flat-screen TV, minibar and personal safe.
Please note that this room type cannot accommodate an extra bed.
Premier King RoomThis room features modern air-conditioned room with a flat-screen TV, minibar and personal safe.
Please note that this room type cannot accommodate an extra bed.
Premier King Room - Non Smoking This room features modern air-conditioned room with a flat-screen TV, minibar and personal safe.
Please note that this room type cannot accommodate an extra bed.
Premier Twin RoomThis room features modern air-conditioned room with a flat-screen TV, minibar and personal safe.
Please note that this room type cannot accommodate an extra bed.
Premier Twin Room - Non SmokingThis room features modern air-conditioned room with a flat-screen TV, minibar and personal safe.
Please note that this room type cannot accommodate an extra bed.
Garden 66 King Bed suiteSpacious and modern, air-conditioned suite features a separate living room and 2 flat-screen TVs. Bathroom has a separate bathtub and walk-in shower.
Garden 66 King Bed Suite - Non smokingSpacious and modern, air-conditioned suite features a separate living room and 2 flat-screen TVs. Bathroom has a separate bathtub and walk-in shower.
Garden 66 Twin Bed suiteSpacious and modern, air-conditioned suite features a separate living room and 2 flat-screen TVs. Bathroom has a separate bathtub and walk-in shower.
Garden 66 Twin Bed suite - Non smokingSpacious and modern, air-conditioned suite features a separate living room and 2 flat-screen TVs. Bathroom has a separate bathtub and walk-in shower.
Kapok King Bed suiteThis modern air-conditioned suite comes with a flat-screen TV and minibar.
Kapok King Bed suite - Non smokingThis modern air-conditioned suite comes with a flat-screen TV and minibar.
Kapok Twin Bed SuiteThis modern air-conditioned suite comes with a flat-screen TV and minibar.
Kapok Twin Bed Suite - Non smokingThis modern air-conditioned suite comes with a flat-screen TV and minibar.
Garden Executive Suite with King BedSpacious 96-square-metre suite features a separate living room and 2 flat-screen TVs. Bathroom has a separate bathtub and walk-in shower.
Garden Executive Suite with King Bed - Non smokingSpacious 96-square-metre suite features a separate living room and 2 flat-screen TVs. Bathroom has a separate bathtub and walk-in shower.
Garden Executive Suite with Twin BedThis suite's special feature is the hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
E500 King RoomThis double room features a hot tub. Featuring bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
E500 King Room - Non SmokingThe hot tub is the standout feature of this double room. Featuring bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
E500 Twin RoomProviding bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
E500 Twin Room - Non SmokingOffering bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Premier King Room - Executive Floor BenefitThe hot tub is the standout feature of this double room. Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.
Premier Twin Room - Executive Floor BenefitFeaturing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Garden Executive Suite with Twin Bed - Non smokingThe hot tub is the standout feature of this suite. This spacious suite features 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Guest Reviews
9.1
Excellent
Location
Nestled in the heart of Guangzhou, 'The Garden Hotel' boasts an enviable location praised by its guests. Positioned centrally, it offers seamless access to vital spots and public transportation, including the subway and a free shuttle service to the Canton Fair Exhibition Center. The hotel is a beacon of convenience for those seeking diverse dining options with proximity to numerous Halal, Arabic and Turkish restaurants, as well as a variety of supermarkets and shopping venues.
The prime location has been highlighted for its accessibility and centrality, making it ideal for both business and leisure travel. Guests have commended the hotel's vicinity to the metro and explicitly appreciated its close proximity to well-known landmarks such as the Chabad Guangzhou. Moreover, despite some ongoing renovations creating noise, the overall sentiment about the location remains highly positive.
Inside, the hotel doesn't disappoint. It combines historical charm with modern amenities, maintaining a clean, welcoming environment that guests value greatly. The interior resonates with elegance, from the reception hall to the garden area, offering a serene escape in the midst of bustling city life. Plus, the facilities, which include excellent dining options and comfortable rooms, complement the hotel’s standout location.
In summary, 'The Garden Hotel Guangzhou' stands as a highly recommended accommodation choice, especially renowned for its strategic, central location and convenience, ensuring guests a comfortable and efficiently connected stay in Guangzhou.
Breakfast
When evaluating the breakfast offerings at The Garden Hotel Guangzhou, the feedback from guests is predominantly positive with a few areas for improvement noted. Many reviewers praise the breakfast for its excellent variety and quality, describing it as hearty and delicious with plenty of options, especially beneficial for foreign visitors. The breakfast buffet, often praised for its diversity, includes both a Chinese-style buffet and a Western-style buffet that features items like dim sum and porridge.
Guests appreciate the pleasant service and the unique experience of having breakfast on the 30th floor, despite some finding this location to be a bit busy. The view while dining, such as the waterfall, adds a captivating element to the breakfast experience.
However, the reviews also highlight some criticisms. Several guests mention that the breakfast does not cater well to Muslims and Arabs, lacking sufficient variety or suitable options for these groups. Some found the breakfast to be disappointing or not meeting the standards expected from a five-star hotel. There are also mentions of overpricing and inadequate breakfast space, causing a rushed or uncomfortable dining experience at times.
While the breakfast generally receives high marks for taste and range, it seems there are areas where the hotel could improve to better accommodate all guests and make the experience more pleasant and inclusive.
Dinner
The Garden Hotel Guangzhou offers a variety of dining options to cater to different tastes with notable mentions being the restaurant on the 30th floor, which boasts a Michelin rating and provides a wonderful dining experience. Additionally, there are several good restaurant selections nearby for those wanting to explore local cuisine. The hotel features diverse dining venues, including a Japanese restaurant on the first floor and the popular Waterfall Restaurant. Although the dinner options have received some feedback about being pricey, guests can still find satisfactory alternatives within the hotel's three dining floors.
Rooms
The Garden Hotel Guangzhou showcases a mix of modern spacious rooms with a few areas needing attention. Most rooms are described as very clean and comfortable with ample space and thoughtful design contributing to their appeal. Guests praised the luxurious feel and tranquility, noting excellent beds with soft sheets and good soundproofing. The rooms' cleanliness is generally satisfactory, although some older rooms and their furniture require updates and better maintenance. Issues such as small room size, poor ventilation, humidity and outdated bathrooms were mentioned. Amenities in the hotel receive positive feedback, adding to its modern appeal. Overall, while there are some areas for improvement, the hotel provides a spacious, comfortable and clean accommodation experience in a central location.
Beds
The beds at The Garden Hotel Guangzhou generally receive high praise for their comfort. Guests frequently note that the beds are very comfortable with some describing them as super comfortable or comfy. The king-size beds also stand out, offering ample space. Positive comments also extend to bed cleanliness and the quality of linens, which contribute to a pleasant sleeping experience. However, there are occasional mentions that the mattresses are no longer comfortable for some guests. Despite this, the overall feedback highlights a restful and enjoyable stay.
Cleanliness
The Garden Hotel Guangzhou has garnered a significant reputation for its cleanliness with reviewers emphasizing how exceptionally clean the facilities are. Guests appreciate the tidy and modern ambiance of the hotel, noting it as a clean and value-oriented choice. The property appears to maintain high standards of hygiene throughout its amenities, including the rooms and public spaces like the lobby and garden area, which is described as wonderful with features such as a pond with fish.
Despite some negative remarks about occasional issues such as damp bedding and water accumulation in bathrooms, the majority of feedback highlights that rooms are consistently cleaned and well-furnished. The positive reviews often mention the hotel's attention to cleanliness, from rooms to dining areas, affirming it as a very clean and fresh place to stay. The comfort of the beds and the modern amenities also receive commendations that contribute to an overall pleasant guest experience.
In terms of service, the room attendants are often described as kind and wonderful, complementing the clean and comfortable environment. Overall, The Garden Hotel Guangzhou's commitment to maintaining a spotless and inviting atmosphere stands out as one of its key strengths among visitors.
Staff
The Garden Hotel Guangzhou stands out for its impressive staff, consistently praised for their exceptional service and professionalism. Guests frequently highlight the helpful and friendly nature of the team, noting that the staff's attentiveness and accommodating attitude significantly enhance their overall stay. The reception staff, in particular, receive accolades for their prompt and efficient service, despite a few remarks about occasional slow responses.
Specific staff members such as Rebecca, Mr. Singh, Sammy at Guest Services and Ares at the Executive Lounge Bar are commended for their exceptional contributions, reflecting the high-quality service guests can expect. The courteous and polite demeanor of the staff, including Yuvraj at the hotel gate, leaves a lasting positive impression on visitors. Additionally, the staff’s supportive and cooperative nature, especially in handling guests' luggage and solving problems quickly, is frequently appreciated.
However, it is noted that the number of luggage carriers can fall short during busy times and a few guests mentioned some staff members did not meet expectations. Yet, these instances seem to be exceptions rather than the rule. Overall, the well-trained and respectful staff, along with their exceptional service, contribute to a very comfortable and enjoyable experience at The Garden Hotel Guangzhou, making it a standout choice for many travelers.
Wi-Fi
The Garden Hotel Guangzhou offers a generally solid Internet experience for guests, particularly during major events like the Canton Fair. The WiFi is described as good and reliable by many with several highlighting the built-in VPN that allows access to all sites, which is a significant benefit for international visitors. The VPN service is specifically noted as being very good. However, there are mixed opinions, as some guests reported slow or unstable connections, suggesting the WiFi service could use some improvements. Overall, the internet speed is praised but there is room for enhancement.
Pool
The Garden Hotel Guangzhou features a luxurious and beautiful outdoor swimming pool that guests describe as great and excellent. However, recent reviews also indicate that the pool area is undergoing maintenance and renovations, making it temporarily unusable. Guests should be aware of potential barriers when accessing other facilities. Despite these temporary setbacks, the pool remains a standout feature of the hotel when operational.
5 Star
The Garden Hotel Guangzhou has left mixed impressions regarding its five-star rating. While some guests view it as living up to international five-star standards with commendations for being a true five-star property, others feel it falls short of this mark, suggesting room for improvement. Despite contrasting opinions on its rating, the hotel has remained a trusted choice for many with some guests having frequented it for the past 30 years. The hotel consistently receives acknowledgment for its five-star classification with mentions of delivering a true five-star experience akin to international standards.
Business
The Garden Hotel Guangzhou caters well to business travelers, offering facilities that are specifically suitable for professional needs. Its strategic location near the metro, combined with a free shuttle service to the Exhibition Center during the Canton Fair, ensures hassle-free transportation for guests attending events. The hotel’s staff is quick to assist with any issues, making it a reliable choice for business stays. Notably, the hotel provides robust connectivity with the fair, enhancing its appeal for exhibitors and attendees. Additionally, the cost-performance ratio is highly favorable. However, some may find the ongoing construction work on the neighboring street to be a minor inconvenience. Overall, the hotel is highly regarded for business trips and meetings.
Luxury
The Garden Hotel Guangzhou, despite its age, maintains a level of luxury that is hard to match. The elegance is evident from the moment one steps inside with the hotel exuding both style and sophistication. Guests consistently highlight its luxurious and clean environment, describing it as a true 5-star experience. Its prime, central location adds to its appeal, making it convenient for activities and access to nearby amenities. Though some mention that the facilities appear outdated, the overall impression is that the hotel manages to retain an air of classiness and opulence.
No, The Garden Hotel Guangzhou - Discover 26 cultural treasures with hotel Golden Tour Guide doesn't have any pool.
No, a spa isn't available at The Garden Hotel Guangzhou - Discover 26 cultural treasures with hotel Golden Tour Guide.
No, The Garden Hotel Guangzhou - Discover 26 cultural treasures with hotel Golden Tour Guide doesn't allow dogs.
Yes, parking facilities are available at The Garden Hotel Guangzhou - Discover 26 cultural treasures with hotel Golden Tour Guide.
Yes, The Garden Hotel Guangzhou - Discover 26 cultural treasures with hotel Golden Tour Guide has a gym.