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Hotel Paul Otto

Gorlitz , Nikolaistraße 5 (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Paul Otto is a highly recommended hotel located in the heart of the historical Old Town of Görlitz. The hotel's unbeatable location allows guests to explore the charming city on foot with all major tourist attractions just a short walk away. The hotel is housed in a beautiful historic building, adding to the overall ambience of the location. The staff is described as friendly and helpful, providing excellent service and making guests feel at home. The hotel offers an excellent breakfast buffet with a variety of options that are both delicious and fresh, although some guests feel that it could use more attention and creativity. The hotel boasts an exceptional dining experience with a top-notch restaurant located on site, offering a wide range of delectable options. The rooms are spacious and well-decorated, combining old-world charm with modern amenities to create a unique and cozy atmosphere. The hotel prides itself on its cleanliness and attention to detail with many reviewers commenting on how everything was very clean, professional, spacious and modern. The hotel staff have received praise for being friendly, helpful and providing excellent service, although some guests have reported language barriers or unfriendly encounters with a couple of employees. The hotel offers great parking options, including free and secure parking in the hotel garage and covered parking spaces in the courtyard. The beds are comfortable and pleasant, making guests feel at ease right away. Overall, Hotel Paul Otto is a good and stylishly modern hotel, although some guests feel that it falls short in terms of amenities for a four-star hotel.
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Categories

Dog Friendly Hotel

Romantic Hotel

Hotel with Parking

Accessible Hotel

Hotel for Adults Only

4-Star Hotel

Room Types

Double Room This double room features a desk, satellite TV and a private bathroom.

Single Room This single room features a desk, satellite TV and a private bathroom.

Deluxe Double Room with Bath This double room features a desk, satellite TV and a private bathroom. This spacious room also includes a bathtub directly in the room. There is an extra bathroom with shower and toilet.

Twin Room This twin room features a soundproofing, bathrobe and satellite TV.

About Hotel Paul Otto

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Guest Reviews

8.5

Very Good

Location

Hotel Paul Otto is located in the heart of the historical Old Town of Görlitz, making it the perfect base to explore this charming city on foot. All major tourist attractions are just a short walk away, including the pedestrian zone and the beautiful river Neisse with the Polish side easily accessible. There are also convenient parking options nearby with some guests mentioning a secure parking lot in the hotel's courtyard. The location is praised for being central yet quiet, allowing for peaceful late-night wanders around town. The hotel itself is housed in a beautiful historic building, adding to the overall ambience of the location. The staff is described as friendly and helpful with some guests recommending the hotel's individual city tour. Overall, guests highly recommend Hotel Paul Otto for its unbeatable location in the heart of the city's Old Town.

Breakfast

Hotel Paul Otto offers an excellent breakfast buffet with a variety of options that are both delicious and fresh. The breakfast is served in a pleasant atmosphere and provides enough fuel for an active day ahead. The gluten-free options are also available for the guests. Some guests mentioned that the breakfast buffet could use some more attention and creativity, while others praised the extensive selection of regional products. The staff responsible for the breakfast room is friendly and accommodating. The breakfast cost differs, but its quality is generally good. Some guests found it to be a bit average, while others enjoyed it very much. Additionally, some reviews mentioned issues with limited options due to COVID-19 restrictions and limited replenishment of the buffet. However, overall, most guests were impressed with the breakfast at Hotel Paul Otto.

Dinner

Hotel Paul Otto boasts an exceptional dining experience with a top-notch restaurant located on site. Guests rave about the delicious and well-prepared meals served at the restaurant, "Destille," which is conveniently situated within the hotel itself. Customers highly recommend the Schweinemedaillons with Pfifferlingen, as it comes with a generous serving of 2 Pfifferlinge. The menu offers a wide range of delectable options, making for a highly enjoyable dinner. Overall, the hotel provides its guests with an array of culinary delights that truly make their stay unforgettable.

Rooms

If you're looking for a comfortable and stylish stay in the heart of Görlitz, Hotel Paul Otto might be just the place for you. The historic building combines old-world charm with modern amenities to create a unique and cozy atmosphere. Guests have praised the spacious and well-decorated rooms, some even featuring terraces or standalone bathtubs. The hotel's location is also a major plus with many attractions just a short walk away. While some negative reviews mention issues with cleanliness or outdated furniture, overall the hotel seems to have earned a reputation for providing a high level of comfort and quality.

Beds

Hotel Paul Otto boasts comfortable and pleasant beds, making guests feel at ease right away. The bedding is especially enjoyable and many guests feel that the room, bed and bathroom are all wonderful. Some guests have wished for double beds instead of pushed-together twin beds, but the good news is that most agree that the beds are indeed comfortable. Some have mentioned that the mattresses are a bit too soft, while others have found the beds delightfully firm. The only downside seems to be that some couples have experienced the beds sliding apart, though extra pillows are provided. Overall, the beds at Hotel Paul Otto are a highlight of guests' stays with just a few minor complaints about the need for more electrical outlets.

Cleanliness

Hotel Paul Otto prides itself on its cleanliness and friendly staff, as mentioned by several satisfied guests. Many reviewers commented on how everything was very clean, professional, spacious and modern with particular praise for the hygiene of the bathrooms. The rooms were found to be very comfortable and well-maintained, although some guests did note a few minor issues regarding dusty surfaces, broken bathroom fixtures or missing toiletries. Nevertheless, the majority of guests had no complaints about the cleanliness of the accommodation or the overall pleasantness of their stay. While a small number of reviewers expressed disappointment with the standards of cleaning, such as unremoved stains or hairs, these instances were far from the norm and the staff seemed committed to addressing any concerns. Overall, visitors to Hotel Paul Otto can expect a high level of cleanliness and attention to detail throughout their stay.

Staff

Hotel Paul Otto boasts an inviting reception and restaurant to enjoy a meal, sit and have a drink, as per numerous guest reviews. The hotel staff have received praise for being friendly, helpful and providing excellent service with some guests even describing them as hervorragend (outstanding) and sehr umsichtig (very attentive). The hotel staff have been noted to be competent, professional and accommodating, providing an overall positive experience during the stay. A few guests have reported language barriers with the front desk staff, while others have experienced reservations or unfriendly encounters with a couple of employees. Still, the majority of guests were pleased with the staff's friendliness and helpfulness with some mentioning that the staff went above and beyond to make their stay enjoyable. Overall, the hotel staff provided a familial, pleasant atmosphere and guests found them to be some of the essential aspects of Hotel Paul Otto.

Wi-Fi

Many guests of Hotel Paul Otto have mentioned the wifi connection in their reviews. Some have complained of slow and unreliable connection with frequent disconnections, while others mentioned having to use their phone as a router instead. However, it should be noted that the hotel offers free wifi for an hour, although its coverage may not be ideal in certain areas of the hotel. There were also comments on outdated TV channels but the overall experience seems to be a satisfactory one. Despite not having its own wifi, guests may opt to use the public wifi provided by the city.

Parking

Parking at Hotel Paul Otto seems to be a major concern for guests, but overall, the hotel offers great parking options. Guests praise the free and secure parking in the hotel garage, as well as the covered parking spaces in the courtyard. Some guests recommend booking a parking spot in advance, as availability can be limited. Although some find the 10 euro per night fee a bit steep, the secure and convenient location is worth it. The hotel is located in the charming old town of Görlitz, so many attractions are within walking distance. However, some guests have experienced parking issues, such as limited spaces or restaurant guests taking up all the spots. Nonetheless, there are public parking options nearby at reasonable prices. The hotel also offers bicycle storage for guests.

4 Star

Hotel Paul Otto is generally described as a good and stylishly modern hotel by guests. The hotel is noted for its renovated old architecture and stylish decor. However, there are mixed opinions regarding the four-star rating of the hotel. Some guests feel that the hotel falls short in terms of amenities such as a minibar, a kettle and a bathrobe. Additionally, some guests complain about the reception not always being manned, which they feel is unacceptable for a four-star hotel. Despite these points of criticism, many guests appreciate the hotel's design and find their stay to be enjoyable overall. The breakfast is noted as needing improvement in terms of variety for a four-star hotel.

No, Hotel Paul Otto doesn't have any pool.

No, a spa isn't available at Hotel Paul Otto.

Yes, Hotel Paul Otto welcomes dogs.

Yes, parking facilities are available at Hotel Paul Otto.

No, Hotel Paul Otto doesn't have a gym.

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