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Summary of reviewsParkhotel Görlitz, nestled idyllically between the Neisse River and a sprawling city park, enjoys widespread praise for its serene yet convenient location. The tranquil setting is perfect for leisurely walks, yet the historic old town is a mere ten-minute stroll away, offering guests a blend of nature and cultural immersion. The strategic location also facilitates easy cross-border trips to Poland, making it a unique cultural hub. Guests appreciate the proximity to sights, shops and dining options, underpinned by modern and well-kept accommodations and friendly staff, creating an enriching experience.
The breakfast at Parkhotel Görlitz generally receives favorable mentions, regarded as rich, diverse and delicious by many. The breakfast buffet features a broad variety of fresh fruits, jams and other options that contribute to a satisfying start to the day. Friendly staff and the pleasant ambiance, including terrace dining, enhance the breakfast experience. However, some guests noted the need for more variety and higher quality, occasionally finding the offerings underwhelming for a 4-star establishment.
Dinner service presents a more mixed picture due largely to the inconsistent availability of the hotel's restaurant. Though some appreciated the quality of the meals when available and the staff’s assistance, many were disappointed by the frequent closures and limited menu options. The reliance on vending machine snacks or basic buffets fell short of 4-star expectations, leading many guests to explore dining options in the nearby Old Town.
Room quality at Parkhotel Görlitz stands out, frequently praised for spaciousness, cleanliness and comfortable furnishings. Guests describe the rooms as large, well-decorated and equipped with modern amenities. Many highlight the peaceful ambiance, particularly enjoying views of the Neisse River or the city park. Although some criticisms include outdated bathroom fixtures and a lack of air conditioning in certain rooms, the majority of guests find the room quality satisfactory, enhanced by the friendly staff presence.
Cleanliness also garners positive feedback despite some inconsistencies. Most guests commend the clean and well-maintained state of the rooms and common areas, attributing this to diligent housekeeping staff. However, occasional lapses such as unclean bathroom details and sporadic vacuuming are noted. Despite these criticisms, the hotel largely maintains a good standard of cleanliness.
The staff at Parkhotel Görlitz are universally applauded for their friendliness, attentiveness and helpfulness. Described as the cornerstone of the positive guest experience, the welcoming nature of the staff significantly contributes to the hotel’s appeal. While a few reviews mention occasional understaffing and overwhelmed reception, the overall sentiment is of a courteous and committed team.
Wi-Fi connectivity remains an area needing improvement. While some guests find the internet service stable and reliable, especially in the restaurant area, many report significant issues with weak or nonexistent signals in rooms, particularly on the third floor. The need for an urgent upgrade to meet modern standards is frequently mentioned.
The gym and wellness areas receive mixed reviews with the gym described as small and lacking advanced equipment. The sauna, on the other hand, is appreciated for being nice and free to use, albeit with operational restrictions. Guests seeking basic workout facilities and a relaxing sauna experience might still find value.
Parking options are versatile and generally well-regarded. Free outdoor parking and secure underground garage options cater to various preferences and needs. Despite some complaints about tight underground spaces and associated fees, the parking arrangements are viewed as convenient and well-managed.
Families find Parkhotel Görlitz particularly accommodating with large family rooms and an inviting atmosphere. The staff's supportive nature enhances the family-friendly experience, complemented by nearby playgrounds and other conveniences like readily available cots.
The hotel’s bedding arrangements generally receive positive feedback, praised for comfortable and supportive mattresses. While there are individual differences in preferences regarding firmness, the overall response is favorable, contributing to restful sleep augmented by the hotel’s quiet location.
Despite Parkhotel Görlitz’s four-star rating, some guests feel it falls short of these high expectations, particularly in areas such as breakfast quality, amenities and overall value for money. Nonetheless, the hotel's strengths in location, staff service, room quality and family-friendly atmosphere make it a notable choice for travelers seeking a blend of tranquility and cultural exploration. Show more
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Categories
Family Friendly Hotel
Features recreational amenities including a sauna and a fitness center, plus regional cuisine at its restaurant with alfresco dining and garden views. Its waterfront location and family-friendly amenities, such as a sauna and fitness center, make it a great choice.
Dog Friendly Hotel
This hotel allows two pets of any size for an additional fee. It's located near nature and offers comfortable rooms. On-site parking is available.
Hotel with Parking
This hotel offers both a 24-hour guarded underground parking garage for a fee and a barrier-controlled outdoor parking area, also for a fee. It also provides e-car charging stations in the underground garage.
EV charging stations
Hotel with EV Charging Stations
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard Double RoomBright room with a coffee/tea station, seating area and satellite TV.
Standard Twin RoomBright room with a coffee/tea station, seating area and satellite TV.
Superior Double Room with SofaBright room with a coffee/tea station, seating area and satellite TV.
Standard Single RoomBright room with a coffee/tea station, seating area and satellite TV.
Junior SuiteBright room with a coffee/tea station, seating area and satellite TV.
King SuiteThis suite has a separate living and sleeping area, nespresso coffee machine, two bathrooms with tub and shower, TV and seating area.
Guest Reviews
8.2
Very Good
Location
Nestled between the idyllic Neisse River and a sprawling city park, the Parkhotel Görlitz boasts a prime location that offers peaceful yet convenient access to the heart of the city. Guests consistently praise the tranquil setting, which is perfect for leisurely strolls along the riverbank or the park's paths. Despite this serenity, the hotel's proximity to the historic old town allows for easy exploration of Görlitz's charming architecture and bustling marketplaces, all within a short ten-minute walk.
The strategic positioning of the hotel also makes it an excellent base for those looking to venture across the bridge to Poland, capturing the essence of two cultures in one trip. Guests appreciate the convenience of having everything within walking distance—including sights, shops and a myriad of dining options. With nature at its doorstep and the city's attractions just a stone's throw away, the Parkhotel Görlitz presents an ideal blend of quiet retreat and cultural immersion.
While the ambiance leans toward the serene, reviews also highlight the well-kept and modern accommodations, underscored by friendly and accommodating staff. Thus, the hotel emerges not just as a place to stay, but as an experience seamlessly integrating the beauty and culture of Görlitz.
Breakfast
The breakfast at Parkhotel Görlitz has garnered a mix of reviews from its guests. Generally, the majority of feedback suggests that the breakfast offerings are very good with descriptors such as rich, diverse and delicious frequently mentioned. Many guests found the breakfast to be extensive and well-stocked, featuring a pleasing variety of fresh fruit, jams and other options that left little to be desired. Phrases like "fantastic breakfast," "scrambled eggs taste very good," and "very good and extensive breakfast buffet" illustrate the positive impressions guests have had.
There are, however, some criticisms. A significant number of reviews noted that the breakfast could use more variety and higher quality, particularly for a 4-star establishment. Issues such as limited replenishments, cold warm dishes and occasional disorganization were mentioned. Some guests found that the breakfast didn't meet their expectations given the price, describing it as basic, limited or even disappointing.
Despite these mixed reviews, guests often appreciated the friendly and helpful staff in the breakfast area. The ambiance during breakfast, including the option to enjoy meals on the terrace, added to the overall pleasant experience. While there are areas for improvement, particularly concerning variety and quality, the breakfast at Parkhotel Görlitz generally leaves guests satisfied and ready to start their day.
Dinner
Dining at Parkhotel Görlitz presents a mixed experience for guests, predominantly due to the inconsistent availability of the hotel's restaurant. Many visitors expressed their disappointment at finding the restaurant closed during their stay, often redirecting them to dining options in the nearby Old Town. The absence of an à la carte menu and reliance on basic offerings such as vending machine snacks or a limited buffet did not align with the expectations of a 4-star establishment.
Despite the closures, some guests reported positive encounters. On occasion, the staff provided valuable assistance, such as reheating meals for children and offering a delicious dinner amid staffing challenges. The buffet, when available, received praise for its richness and quality.
However, the lack of dining options throughout the week, especially on weekends and the limited menu at the small bar left many yearning for more variety and consistent service. For those hoping to enjoy all amenities within the hotel, it may be beneficial to confirm the restaurant's operational hours before arrival.
Rooms
Parkhotel Görlitz offers guests comfortable and accommodating rooms, consistently praised for their spaciousness and cleanliness. The rooms are notably large, providing ample space for relaxation. Many visitors appreciate the pleasant decor and practical furnishings, contributing to a cozy atmosphere. Most rooms are described as very clean and well-equipped, including modern amenities and comfortable beds. Guests frequently highlight the peaceful ambiance in the well-kept rooms, especially those with views of the Neisse River or the city park.
Some rooms feature quiet suites with separate living and bedroom areas, adding convenience for families or those seeking more privacy. The bathrooms are generally spacious and comfortable, though a few reviews mention outdated fixtures. Despite this, the overall maintenance of the rooms and common areas is rated highly by most visitors.
While the lack of air conditioning and occasional cleanliness issues in some rooms were noted, the majority opinion reflects a satisfactory experience with great room sizes and friendly staff. The Parkhotel Görlitz stands out for its expansive, neat and well-furnished rooms, making it a favorable choice for travelers visiting the area.
Beds
Parkhotel Görlitz reveals a mixed but generally positive reception regarding its bedding arrangements from guest reviews. Many visitors have praised the hotel for its comfortable and supportive beds, often highlighting the spacious and wide nature of the beds, which contribute to a restful night's sleep. Firm mattresses and clean bed linens add to the overall sense of comfort for many guests.
However, there are notable criticisms. Some guests found the beds to be either too hard or too soft and a few mentioned discomfort due to these extremes. The size of the beds was also a point of contention with a few describing them as outdated and too small. Pillow quality also received mixed feedback; while some found them very comfortable, others felt they were too thin or soft. Despite these issues, the overall sentiment leans towards a positive sleeping experience, driven by the generally high standards of bed comfort and room spaciousness. The staff's friendly demeanor and the quiet location of the hotel further enhance the stay, making it conducive to a good night’s rest for most visitors.
Cleanliness
Parkhotel Görlitz receives mixed reviews concerning its cleanliness with a notable emphasis on positive feedback regarding well-maintained areas and spotless rooms. Guests frequently commend the hotel's overall pristine condition, describing the rooms and common areas as very clean and the property as well-maintained. Particularly highlighted is the exceptional cleanliness of the rooms upon arrival and the attentiveness of the housekeeping staff.
However, there are also several criticisms about inconsistencies in cleanliness. Some guests mention that rooms were not cleaned thoroughly with specific complaints about unclean bathrooms, dirt under the beds and dusty surfaces. The hallways and some areas were reportedly not vacuumed for several days and the cleaning services were described as sporadic and careless.
While many reviews praise the rooms for being large and comfortable with clean bathrooms and well-decorated interiors, other comments highlight issues such as outdated facilities, rust stains and discolorations in the grout. Guests also noted occasional cleanliness lapses like unemptied trash cans and dusty windowsills.
In conclusion, Parkhotel Görlitz generally maintains a good standard of cleanliness, but there are areas where improvements could enhance the overall guest experience.
Staff
The staff at Parkhotel Görlitz receives overwhelmingly positive feedback from guests. Described as friendly, accommodating and helpful, the team is consistently praised for their attentiveness and competence. Many guests highlighted the extremely friendly and polite nature of the staff, who were often mentioned as being accommodating to guest requests and questions.
Reception and breakfast service staff were particularly noted for their friendliness and professional demeanor. However, some reviews pointed out that the front desk could occasionally appear overwhelmed, leading to instances where service was perceived as insufficient or underwhelming.
Despite a few critiques regarding occasional understaffing and specific personnel issues, the majority of reviews characterize the hotel staff as diligent, courteous and committed to providing good service. The overall sentiment suggests that the friendly and helpful nature of the staff significantly contributes to the positive guest experience at Parkhotel Görlitz.
Wi-Fi
Parkhotel Görlitz offers wi-fi throughout the premises, but guest experiences with the internet vary. Some visitors find the Wi-Fi to be good and without issues, noting it as stable and reliable during their stay. Wi-Fi is particularly better in the restaurant area. However, several reviews point out significant problems with internet connectivity, especially in the rooms where the signal is often weak or completely absent. Guests have reported the need for improvement in Wi-Fi reception, mentioning unstable connections, frequent disconnections and generally poor performance. The third floor seems to have almost nonexistent Wi-Fi. While the hotel does have areas with functioning internet, the overall impression among many guests is that the Wi-Fi needs urgent upgrading to meet modern standards.
Gym
The gym at Parkhotel Görlitz has received mixed reviews from guests. While some found it to be adequate and well-equipped, others were disappointed by its small size and limited facilities. The fitness area consists of just a few machines, including a treadmill and an exercise bike and lacks more advanced equipment like weights or a multi-gym with cable pulleys. For some, this setup did not meet their expectations, suggesting that the fitness room does not fully deserve its name and the equipment could use improvement.
Despite the criticisms, there are amenities that guests appreciated. The sauna area, for instance, received positive feedback for being nice and free to use, although it operates with certain restrictions such as designated time slots and a requirement for prior registration for sole occupancy. While the fitness facilities may not be up to date, those looking for a basic workout space and a relaxing sauna experience might still find some value in the hotel's offerings.
Parking
Parkhotel Görlitz offers a variety of parking options to meet different needs and preferences. For those looking for budget-friendly options, there's an abundance of free parking available, including a large outdoor lot behind the hotel and many spaces directly on the street in front of the hotel. Several reviews mentioned that the outdoor parking is well-maintained and secure.
For an additional cost, the hotel provides an underground garage parking option. While some guests noted that the fee of 12 euros is a bit high, others appreciated the security and availability of the underground spaces. It's worth noting that the parking spaces in the underground garage can be quite tight. However, the garage includes amenities like secure bike parking and charging points for electric vehicles, making it a versatile choice for those with specific needs.
In general, guests found the parking arrangements convenient and well-managed with helpful staff available to assist. Despite a few critiques regarding the size of the underground parking spaces and associated fees, the overall impression is positive with many recommending the underground parking for its safety and reliability.
Family
Parkhotel Görlitz is particularly appealing for families, providing a welcoming and accommodating atmosphere. The staff are noted for their friendliness and supportiveness, adding to the overall pleasant experience. The hotel features large family rooms, some of which overlook children's play areas, enhancing the comfort for those traveling with kids. Additionally, families can take advantage of the beautiful playground situated nearby. The hotel's environment is described as comfortable and rejuvenating, making it an ideal spot for both relaxation and family activities. Families also benefit from conveniences like getting a cot directly in the room without prior request. Overall, the hotel stands out as a family-friendly choice with excellent facilities and a serene setting suitable for both children and adults.
4 Star
Parkhotel Görlitz has been awarded a four-star rating, but guest reviews suggest it may not fully meet these high expectations. Many find that the hotel's facilities and services are more aligned with a three-star standard, particularly criticizing the breakfast offerings. The breakfast buffet is often described as simple and lacking in variety and does not meet the expectations set by a four-star rating. Additionally, some guests pointed out that amenities such as air conditioning and modern television sizes are not up to par. Although the hotel carries a four-star price tag, several reviewers feel that the value for money could be better. Despite these critiques, it's possible to still have an enjoyable stay.
Dog Friendly
Parkhotel Görlitz stands out as a highly pet-friendly hotel, making it an excellent choice for travelers with dogs. Guests consistently praised the warm welcome extended to their pets, noting that dogs genuinely feel at ease in this establishment. The hotel goes above and beyond by providing thoughtful amenities such as food bowls and cuddly blankets, ensuring pets are as comfortable as their owners. While dogs are not permitted in the indoor restaurant or breakfast area, they are welcome on the outdoor terrace, which allows for a pleasant dining experience with canine companions.
The comfortable and accepting atmosphere for pets is further enhanced by the beautiful walking paths situated right in front of the hotel, perfect for daily walks and exploring the surroundings. The rules for pets are deemed acceptable by guests, contributing to an overall hassle-free stay.
In summary, Parkhotel Görlitz excels in accommodating guests with dogs, providing essential amenities and friendly services, while maintaining reasonable limitations on pet access to specific areas.
No, Parkhotel Görlitz doesn't have any pool.
No, a spa isn't available at Parkhotel Görlitz.
Yes, Parkhotel Görlitz welcomes dogs.
Yes, parking facilities are available at Parkhotel Görlitz.