Pelican Cove Apartments

Gold Coast -27.93102600, 153.40468500 , 6 Back Street, Biggera Waters (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsPelican Cove Apartments is a favored choice among visitors seeking a serene and convenient stay on the Gold Coast. The apartments are ideally located, offering easy access to a variety of attractions, including theme parks, beaches, and shopping centers. Its proximity to these sites, combined with tranquility away from the bustling city, makes it a prime choice for both leisure and errands. Guests relish the breathtaking views of the waterways and appreciate the quiet, family-friendly environment, enhanced by well-maintained facilities such as a swimming pool, spa, tennis courts, and secure parking.

Accommodations are noted for their spaciousness and comfort, with clean, well-kept rooms featuring amenities that cater to relaxation and convenience, despite minor critiques regarding Wi-Fi and bedding. The staff have consistently received high praise for their friendliness and professionalism, contributing significantly to a welcoming and pleasant experience. While some areas show signs of wear, the overall environment remains clean and comfortable, offering good value for the price.

The delightful pool area stands out as a highlight, with its inviting temperature and serene setting near the river's edge, making it perfect for enjoying sunsets and nature. The resort-like atmosphere and beautifully maintained grounds further contribute to the appeal, providing ample entertainment space for families and a tranquil retreat for those seeking relaxation.

Overall, while the Wi-Fi connectivity and certain bedding aspects suggest room for improvement, these do not overshadow the strong positives of Pelican Cove Apartments. The combination of a stunning location, attentive service, and comfortable accommodations ensures a generally positive experience for families and travelers alike. The resort offers excellent value, making it an attractive destination for a peaceful yet vibrant getaway on the Gold Coast.
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Categories
Resort with Heated Pool
Provides a heated pool and is located near the Broadwater, offering a relaxing waterfront getaway.

Resort near Golf Courses

Resort near The Beach

Resort Taking Steps Towards Sustainability

Family Friendly Resort

Resort with Swimming Pool

  Heated Pool    Outdoor Pool  


Resort with Parking

Resort with Tennis Courts

4-Star Resort

Resort with Outdoor Pool

Room Types
One-Bedroom Apartment This apartment features a private balcony, full kitchen facilities and spacious living areas. Please note there is no additional capacity for extra guests. Please note that there is no access to bath or laundry facilities for stays less than 7 nights. For access to the laundry, see reception - charges apply.

Two-Bedroom Apartment This apartment features a private balcony, full kitchen facilities and spacious living areas. Includes 2 bathrooms and laundry facilities. Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).

Three-Bedroom Apartment This apartment features a private balcony, full kitchen facilities and spacious living areas. Includes 2 bathrooms and laundry facilities. Please note that the price is based on 6 guests. Maximum occupancy is 7 (see Hotel Policies).

Superior Apartment This apartment offers a pool with a view. This spacious apartment comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that comes with a refrigerator, kitchenware, an oven and a microwave. The air-conditioned apartment provides a flat-screen TV, a washing machine, a private entrance, a seating area as well as garden views. The unit offers 3 beds.

Guest Reviews
8.0
Very Good
Location
Pelican Cove Apartments is celebrated for its prime location, offering guests easy access to a variety of attractions and amenities. The hotel is conveniently close to shops, supermarkets, and tourist spots, making it an ideal base for both leisure and errands. Guests appreciate its proximity to the beach, parks, and even a small tennis court, perfect for families with children. Offering tranquility away from the hustle and bustle, the apartments afford stunning views of the waterways, enhancing the serene experience.

The location is praised for being central and handy for those looking to explore the Gold Coast, with easy connectivity to theme parks, malls, and the Runaway Bay sports precinct. The area is quiet yet close to key attractions, ensuring a relaxing stay without sacrificing convenience. The resort itself is family-friendly with well-maintained facilities including a swimming pool, spa, and a secure parking area.

The staff receive commendations for their helpfulness and prompt service, contributing to an overall pleasant experience. While there isn't an onsite café, a short walk leads to nearby dining options, making the absence barely noticeable. Guests also note the quiet surroundings with minimal road noise, perfect for those seeking peace with easy access to vibrant locales. Overall, Pelican Cove Apartments provides a balanced mix of connectivity, comfort, and calm, making it a favored choice among visitors to the Gold Coast.

Rooms
Pelican Cove Apartments offer a spacious and well-equipped setting for a tranquil retreat. Nestled in a quiet area, the rooms provide a pleasant overlook of the tennis courts and pool, enhancing the accommodation experience. Guests have praised the property's excellent layout and upkeep, highlighting the ease of access to theme parks and local amenities, making it a convenient choice for family vacations. The apartments feature comfortable beds and a clean ensuite with a large shower and double vanity, catering to guests' needs for relaxation and convenience. While some aspects like the wifi and pillows suggest room for improvement, the overall experience remains positive due to the property's location and facilities. Families appreciate the pools, which serve as entertaining spots for kids, adding to the attraction of the apartment's great outlook and surroundings. Although there are comments about the need for a few more kitchen items and some minor updates, the spaciousness and comfort of Pelican Cove Apartments make for a generally favorable stay.

Beds
The beds at Pelican Cove Apartments have elicited a range of opinions from guests. While some visitors found the beds comfortable and praised them alongside the apartment's lounges, others expressed dissatisfaction with their sleeping arrangements. A recurring theme is the discomfort of the mattresses, particularly the thin and hard nature of the single beds, which many felt were unsuitable for adults and in need of updating. The main king bed was also noted to be hard, leading to sore backs and shoulders for some guests, suggesting that a mattress topper could enhance its comfort. Additionally, the master bed had issues with sinking on one side, signaling the need for timely replacements. Despite these concerns, some guests felt that the beds, although not ideal, did not overshadow their overall experience at the apartments.

Cleanliness
Nestled in a picturesque setting with well-maintained gardens and common areas, Pelican Cove Apartments offers guests a generally clean and spacious environment, ideal for a tranquil getaway. The cleanliness of the rooms is often praised, with many visitors finding their accommodations tidy and comfortable, complementing the fully equipped facilities that cater to practical needs. The property, with its heated pool and tennis court, provides a backdrop of scenery and amenities that enhance the visitor experience.

However, the experience is not without its quibbles. Some areas of the apartment complex reveal signs of wear, such as dated decor and bathrooms that could use refreshing. A number of guests have pointed out that attention to cleaning details is sometimes lacking, with specific mentions of carpets needing vacuuming, and other surfaces requiring more thorough care. Instances of overlooked dirt like debris on the porch, cigarette butts, and non-functioning dishwasher doors have been reported, suggesting variability in upkeep among individually owned units.

Despite these concerns, staff at Pelican Cove Apartments receive commendations for their friendliness and effectiveness in handling guest inquiries and providing timely access instructions. While the accommodations reflect a need for some TLC in terms of maintenance and cleanliness, they offer good value for the price, according to guests. Families find it particularly suitable for kids, due to the clean and cozy environment. As such, while improvements could enhance the guest experience more broadly, Pelican Cove Apartments offers a base where many enjoy a peaceful and pleasant stay.

Staff
At Pelican Cove Apartments, guests consistently highlight the warmth and professionalism of staff, making their stay notably pleasant. Many visitors found the management and staff to be not only friendly but also exceptionally helpful, with standout mentions for Michelle’s professional demeanor and willingness to assist. Staff are praised for their proactive approach, whether it’s offering recommendations for local dining and activities or assisting with practicalities such as receiving parcels or booking tickets to local attractions. There is a heartfelt appreciation for staff across various roles, from reception to after-hours, with guests noting their accommodating nature and efficiency during check-in and check-out. The staff’s dedication to providing a welcoming environment is complemented by the beautiful surroundings of Pelican Cove, including well-maintained gardens and convenient local amenities. Overall, the combination of attentive service and stunning location leaves guests eager to return.

Wi-Fi
Pelican Cove Apartments offers a pleasant stay with one common shortcoming: the Wi-Fi experience could be improved. While the accommodations are generally satisfactory, guests frequently mention challenges with internet access. Some guests noted that they had issues such as intermittent connectivity and the Wi-Fi signal being quite slow at times. There are reports of having difficulty accessing the internet, sometimes requiring guests to use their personal mobile data. Additionally, some visitors encountered issues specifically during weekends, facing a lack of available staff to address their concerns promptly. Furthermore, the Wi-Fi configuration restricts use to only one person per room, which adds to the inconvenience for families or groups. Despite these challenges, the otherwise positive attributes of the apartments ensure a satisfactory stay, provided guests manage expectations regarding internet connectivity.

Pool
Pelican Cove Apartments offers a delightful stay with an outstanding pool area that guests frequently praise. Visitors enjoy a variety of swimming pools, with the heated option being particularly well-received for its pleasant temperature. The pool's easy accessibility and the lovely surrounding area contribute to a relaxing experience, enhanced by the serene location near the river's edge, perfect for enjoying sunsets and nature. The property's well-maintained grounds and resort-like atmosphere add to its appeal, making it a fantastic place for children to explore both the pools and tennis courts. Additionally, the apartments' conveniences, such as in-unit laundry facilities and spacious design with great views of both the canal and pool, are often highlighted. Despite the occasional concern, overall impressions point to an excellent environment for rest and enjoyment, solidifying Pelican Cove Apartments as a favorable destination for families and travelers seeking a tranquil yet vibrant retreat.

4 Star
Pelican Cove Apartments offer a delightful resort-like experience, highlighted by its excellent pool and spacious rooms. Guests appreciate the great value, welcoming atmosphere, and the sincere, quiet accommodation that ensures a relaxing stay. The newly renovated apartments, particularly the two-bedroom ones, are praised for being tidy and clean, providing a comfortable setting away from noise, yet conveniently located close to essential points for those visiting family nearby.

The grounds are beautifully maintained, with lovely gardens creating a picturesque setting. Families find the accommodation friendly and suitable for their needs, although it is best compared to a three-and-a-half-star experience rather than a five-star option. Nonetheless, the service stands out with instances of five-star treatment, enhancing the overall experience. Overall, Pelican Cove Apartments provide a very pleasant stay, marked by great arrival experiences and beneficial pricing in a serene location.


Yes, Pelican Cove Apartments has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Pelican Cove Apartments.

No, Pelican Cove Apartments doesn't allow dogs.

Yes, parking facilities are available at Pelican Cove Apartments.

No, Pelican Cove Apartments doesn't have a gym.

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