Bay of Palms
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Summary of reviewsBay of Palms is widely lauded for its excellent location, offering guests a peaceful retreat within walking distance to The Pines Shopping Centre and a short drive to Palm Beach and Currumbin Beach. The serene setting by a beautiful lake provides an ideal escape from busier tourist spots, making it convenient for reaching essential services and attractions like the Currumbin Wildlife Sanctuary.
The rooms at Bay of Palms are generally praised for their comfort, cleanliness and spaciousness with recent renovations noted for providing modern and well-equipped accommodations. While there are occasional discrepancies between advertised photos and actual room conditions and some minor issues like noise and insufficient power points, the overall insistence on clean and comfortable settings persists.
Cleanliness is a strong point with guests consistently describing the accommodations as clean, tidy and well-furnished. Despite a few mentions of dated appliances and isolated cleanliness issues, the overall sentiment leans towards positive with the maintained interiors and organized grounds earning appreciation.
The staff at Bay of Palms receive high praise for their friendliness, helpfulness and accommodating nature. Reception staff, as well as the manager and owner, contribute significantly to the hotel's welcoming atmosphere, despite some sporadic instances of less pleasant interactions.
However, WiFi service appears to be inconsistent with frequent complaints about connection issues, slow speeds and difficulties with streaming services. Nonetheless, some positive remarks provide a mixed outlook on the WiFi experience.
The spa facilities are positively highlighted with guests appreciating the clean, clear and well-maintained spa that complements the pool. Minor issues like excessive chlorine or occasional malfunctions are noted but do not significantly detract from the overall positive experiences.
The pool itself stands out as a major highlight, often described as lovely, inviting and beautifully maintained. Guests commend the pool area’s relaxing atmosphere and cleanliness, contributing significantly to the overall enjoyment of their stay.
Bay of Palms also excels in catering to families, offering a family-friendly environment with suitable amenities and family rooms. Despite some concerns about room size, the resort is generally praised for providing a peaceful and enjoyable stay for families.
Guests’ experiences with the beds are mixed but skew mostly positive with many finding them comfortable and perfect for a good night's sleep, although some feedback suggests a need for updating certain mattresses and increasing bed sizes for couples.
As a three-star resort, Bay of Palms receives recognition for offering great value for money. While some aspects align with expectations of a two-star property, guests appreciate the satisfactory balance of cost and comfort the resort provides.
Overall, Bay of Palms emerges as a top choice for travelers seeking convenience, comfort and a touch of tranquility, providing a positive and enjoyable experience for most guests.
Categories
The rooms at Bay of Palms are generally praised for their comfort, cleanliness and spaciousness with recent renovations noted for providing modern and well-equipped accommodations. While there are occasional discrepancies between advertised photos and actual room conditions and some minor issues like noise and insufficient power points, the overall insistence on clean and comfortable settings persists.
Cleanliness is a strong point with guests consistently describing the accommodations as clean, tidy and well-furnished. Despite a few mentions of dated appliances and isolated cleanliness issues, the overall sentiment leans towards positive with the maintained interiors and organized grounds earning appreciation.
The staff at Bay of Palms receive high praise for their friendliness, helpfulness and accommodating nature. Reception staff, as well as the manager and owner, contribute significantly to the hotel's welcoming atmosphere, despite some sporadic instances of less pleasant interactions.
However, WiFi service appears to be inconsistent with frequent complaints about connection issues, slow speeds and difficulties with streaming services. Nonetheless, some positive remarks provide a mixed outlook on the WiFi experience.
The spa facilities are positively highlighted with guests appreciating the clean, clear and well-maintained spa that complements the pool. Minor issues like excessive chlorine or occasional malfunctions are noted but do not significantly detract from the overall positive experiences.
The pool itself stands out as a major highlight, often described as lovely, inviting and beautifully maintained. Guests commend the pool area’s relaxing atmosphere and cleanliness, contributing significantly to the overall enjoyment of their stay.
Bay of Palms also excels in catering to families, offering a family-friendly environment with suitable amenities and family rooms. Despite some concerns about room size, the resort is generally praised for providing a peaceful and enjoyable stay for families.
Guests’ experiences with the beds are mixed but skew mostly positive with many finding them comfortable and perfect for a good night's sleep, although some feedback suggests a need for updating certain mattresses and increasing bed sizes for couples.
As a three-star resort, Bay of Palms receives recognition for offering great value for money. While some aspects align with expectations of a two-star property, guests appreciate the satisfactory balance of cost and comfort the resort provides.
Overall, Bay of Palms emerges as a top choice for travelers seeking convenience, comfort and a touch of tranquility, providing a positive and enjoyable experience for most guests.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Cheap Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Heated Pool
Guest Reviews
Bay of Palms is praised for its excellent location, offering a convenient and peaceful retreat with close proximity to various amenities. Guests appreciate that the hotel is within walking distance to The Pines Shopping Centre, making it easy to access shops, restaurants and public transport. The serene setting with views of a beautiful lake, allows for relaxing morning walks and a quiet escape from the busier tourist spots.
The hotel is also strategically situated near beaches with a short drive to Palm Beach and Currumbin Beach, making it ideal for those wanting to enjoy the coastline. Moreover, its location is convenient for reaching the Gold Coast Highway, the Motorway and the airport, providing easy travel options for guests.
In addition, the reviews highlight the hotel's proximity to family-friendly attractions such as Currumbin Wildlife Sanctuary. The quiet, suburban atmosphere alongside the accessibility of essential services ensures an enjoyable and stress-free stay. With positive mentions of the clean and comfortable rooms, Bay of Palms emerges as a top choice for visitors looking for convenience, comfort and a touch of tranquility.
Nestled by a serene lake, Bay of Palms offers visitors a blend of comfort and picturesque views, albeit with some varied experiences regarding the rooms. Many guests appreciated the spacious, clean and well-equipped accommodations with a relaxing atmosphere and lovely views over the lake. The recently renovated studio rooms were particularly highlighted for being clean, modern and having everything one might need for a comfortable stay.
Rooms mostly scored well on cleanliness and comfort, featuring amenities like air conditioning and well-set-up kitchens. The ample space in the units made them especially suitable for couples or families with good-sized rooms often cited as a positive. The property's quiet surroundings alongside a central location close to main shopping centers added to the convenience.
However, some reviews pointed out inconsistencies, such as discrepancies between the advertised photos and the actual room conditions with some guests finding the rooms dated. Noise from neighboring units, inadequate power points and minimal supplies like soaps and towels were noted as drawbacks. There were also remarks about the property blending short-term visitor accommodation with permanent residents, which affected the ambience for certain guests.
In essence, while the Bay of Palms is praised for its beautiful lakeside setting, clean, spacious rooms and comfortable setup, potential guests might want to manage their expectations regarding specific room conditions and amenities provided.
The guest reviews for the beds at Bay of Palms offer a mixed, but generally positive, consensus. Many guests found the beds to be comfortable, often describing them as very comfortable, super comfortable or even ridiculously comfortable with all the linen being soft and clean. Some guests praised the beds for being comfy and perfect for a good night's sleep, enhancing their overall stay.
On the other hand, a common complaint emerged regarding the bed size, particularly for couples, who felt that the double beds were too small and would have preferred a queen-size bed. There were also mentions of beds being too soft or too firm and some mattresses were described as lumpy or springy, suggesting a need for updating. A few guests experienced discomfort due to old and creaky beds or pillows that were either too hard or lumpy.
Despite these varying experiences, many guests still highlighted the cleanliness and the comfortable conditions of the beds in general, creating a cozy and inviting atmosphere. The hotel’s ability to provide a comfortable sleeping environment plays a significant role in the overall guest satisfaction at Bay of Palms.
The guest reviews of Bay of Palms depict consistent praise for the cleanliness of the rooms and units, noting descriptors such as clean, tidy and comfortable. Visitors found the rooms to be spacious, well-maintained and furnished with updated amenities. Positive mentions frequently highlighted the friendly and accommodating staff, clean facilities and the well-organized grounds.
Although there were isolated mentions of cleanliness issues like dust in higher places, occasional cockroaches and some dated appliances, the overarching sentiment was that the units were kept clean with spotless and well-furnished interiors. Specific positives include the cleanliness of the pool area, welcoming atmosphere and the property's fantastic and convenient location.
However, it wasn't without its criticisms. A few guests pointed out that the grounds and car park area could be cleaner and there were instances of mold in some bathrooms, along with some minor issues regarding worn-out fixtures. Despite this, the majority of guests appreciated the cleanliness and comfort of the rooms upon their arrival, underscoring the resort's dedication to maintaining a pleasant environment for its visitors.
The guest feedback for 'Bay of Palms' hotel predominantly highlights the friendly, helpful and accommodating nature of the staff. The reception staff generally received praise for being lovely, courteous and efficient, ensuring an easy check-in and check-out process. Many reviews pointed out specific instances where receptionists were particularly nice, friendly and available to assist guests, showing patience and kindness, which added to the comfortable and welcoming atmosphere of the hotel.
While most of the interactions with the staff were positive, a few guests did note occasional issues with rudeness or unfriendliness from certain staff members at reception. However, these instances appeared to be sporadic with the majority of reviews emphasizing the overall helpful and pleasant demeanor of the staff.
Additionally, the manager and owner were frequently mentioned in a positive light with guests appreciating their efforts in maintaining the hotel's cleanliness and accommodating guest needs. Although there were some mentions of the reception not being manned 24/7, the accessible and cheerful staff, whenever present, left a positive impression on the guests.
Overall, the staff at 'Bay of Palms' were highly regarded for their friendliness, helpfulness and commitment to ensuring a pleasant stay for guests, contributing significantly to the hotel's welcoming atmosphere.
At Bay of Palms, the experience with the hotel's WiFi appears to be a mixed bag according to guest reviews. While some positive remarks mention good WiFi availability, there are recurring issues that travelers should be aware of. Common complaints include difficulties in connecting to the internet with some guests reporting that the WiFi frequently cuts out or is very slow. Problems with connecting to individual room accounts were also reported and there were instances where guests were unable to access the complimentary WiFi altogether. A notable mention is the struggle to connect devices like smart TVs, affecting the ability to use streaming services. Additionally, some guests felt that information about WiFi and connection details could be more readily available. Overall, while there are some positive aspects, the WiFi service at Bay of Palms needs improvement to meet guest expectations.
The spa at Bay of Palms has garnered positive attention from guests, many of whom noted it as an added bonus during their stay. The heated spa was particularly appreciated, especially for its ability to keep children entertained. Guests frequently described the spa as nice, beautiful and crystal clear, emphasizing its cleanliness and immaculate upkeep. Many found the spa to be a perfect complement to the pool with some noting the combination as wonderful. The addition of massage chairs in the games room was an extra perk for relaxation.
Despite the general satisfaction, a few reviewers mentioned some drawbacks. There was feedback on the spa not functioning properly at times and the need for more amenities. Additionally, one guest noted an issue with excessive chlorine. However, overall, the spa at Bay of Palms was well-received and contributed positively to guest experiences.
Nestled in an idyllic spot, Bay of Palms impresses guests with its outstanding pool facilities. The pool, described repeatedly as lovely, inviting and beautifully maintained, is a standout feature of this accommodation. Guests consistently highlight the cleanliness and appealing appearance of both the pool and spa, noting that the water is of perfect temperature and the surrounding gardens are meticulously kept.
The pool area receives frequent praise for its relaxing atmosphere and ample space, making it a great spot to unwind. The presence of additional amenities, such as the hot tub, enhances the overall experience, giving visitors more options for relaxation. Many reviews also mention the convenience of having the pool centrally located within the complex, providing easy access to all guests.
Overall, the swimming facilities at Bay of Palms add significant value to the stay with many visitors looking forward to spending more time by the water. Whether it's enjoying a swim in the big, clean pool, relaxing in the well-maintained spa, or simply taking in the beautiful poolside setting, guests find the pool area a delightful highlight of their visit.
Bay of Palms is recognized for its family-friendly atmosphere and facilities. Guests frequently mention that the resort is great for families, providing suitable amenities to ensure a comfortable stay for family groups. The available family rooms and overall environment cater well to the needs of families traveling with children. Despite some concerns about room size and specific family needs, the general consensus is that the resort offers a peaceful vacation spot. With family facilities that several reviews deemed excellent, Bay of Palms emerges as a solid choice for family vacations on the Gold Coast.
Bay of Palms has received positive remarks for offering great value for money, making it a reasonable choice for budget-conscious travelers. Despite its three-star rating, guests have noted the good overall experience relative to the cost. While some feel the quality sometimes aligns more closely with a two-star establishment, many appreciate the excellent value provided for a three-star resort. The general consensus is that Bay of Palms offers a satisfactory stay with a good balance of cost and comfort.
The outdoor pool at Bay of Palms consistently receives praise for its well-maintained and clean condition. Guests describe the pool as awesome, nice and lovely with many noting that it looked both good and inviting. Centrally located within the complex, the pool stands out as a great feature with its immaculate upkeep being particularly appreciated by visitors. The positive feedback highlights the pool as a key attraction, offering a delightful experience for those seeking a relaxing swim.
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Location
The hotel is also strategically situated near beaches with a short drive to Palm Beach and Currumbin Beach, making it ideal for those wanting to enjoy the coastline. Moreover, its location is convenient for reaching the Gold Coast Highway, the Motorway and the airport, providing easy travel options for guests.
In addition, the reviews highlight the hotel's proximity to family-friendly attractions such as Currumbin Wildlife Sanctuary. The quiet, suburban atmosphere alongside the accessibility of essential services ensures an enjoyable and stress-free stay. With positive mentions of the clean and comfortable rooms, Bay of Palms emerges as a top choice for visitors looking for convenience, comfort and a touch of tranquility.
Rooms
Rooms mostly scored well on cleanliness and comfort, featuring amenities like air conditioning and well-set-up kitchens. The ample space in the units made them especially suitable for couples or families with good-sized rooms often cited as a positive. The property's quiet surroundings alongside a central location close to main shopping centers added to the convenience.
However, some reviews pointed out inconsistencies, such as discrepancies between the advertised photos and the actual room conditions with some guests finding the rooms dated. Noise from neighboring units, inadequate power points and minimal supplies like soaps and towels were noted as drawbacks. There were also remarks about the property blending short-term visitor accommodation with permanent residents, which affected the ambience for certain guests.
In essence, while the Bay of Palms is praised for its beautiful lakeside setting, clean, spacious rooms and comfortable setup, potential guests might want to manage their expectations regarding specific room conditions and amenities provided.
Beds
On the other hand, a common complaint emerged regarding the bed size, particularly for couples, who felt that the double beds were too small and would have preferred a queen-size bed. There were also mentions of beds being too soft or too firm and some mattresses were described as lumpy or springy, suggesting a need for updating. A few guests experienced discomfort due to old and creaky beds or pillows that were either too hard or lumpy.
Despite these varying experiences, many guests still highlighted the cleanliness and the comfortable conditions of the beds in general, creating a cozy and inviting atmosphere. The hotel’s ability to provide a comfortable sleeping environment plays a significant role in the overall guest satisfaction at Bay of Palms.
Cleanliness
Although there were isolated mentions of cleanliness issues like dust in higher places, occasional cockroaches and some dated appliances, the overarching sentiment was that the units were kept clean with spotless and well-furnished interiors. Specific positives include the cleanliness of the pool area, welcoming atmosphere and the property's fantastic and convenient location.
However, it wasn't without its criticisms. A few guests pointed out that the grounds and car park area could be cleaner and there were instances of mold in some bathrooms, along with some minor issues regarding worn-out fixtures. Despite this, the majority of guests appreciated the cleanliness and comfort of the rooms upon their arrival, underscoring the resort's dedication to maintaining a pleasant environment for its visitors.
Staff
While most of the interactions with the staff were positive, a few guests did note occasional issues with rudeness or unfriendliness from certain staff members at reception. However, these instances appeared to be sporadic with the majority of reviews emphasizing the overall helpful and pleasant demeanor of the staff.
Additionally, the manager and owner were frequently mentioned in a positive light with guests appreciating their efforts in maintaining the hotel's cleanliness and accommodating guest needs. Although there were some mentions of the reception not being manned 24/7, the accessible and cheerful staff, whenever present, left a positive impression on the guests.
Overall, the staff at 'Bay of Palms' were highly regarded for their friendliness, helpfulness and commitment to ensuring a pleasant stay for guests, contributing significantly to the hotel's welcoming atmosphere.
Wi-Fi
Spa
Despite the general satisfaction, a few reviewers mentioned some drawbacks. There was feedback on the spa not functioning properly at times and the need for more amenities. Additionally, one guest noted an issue with excessive chlorine. However, overall, the spa at Bay of Palms was well-received and contributed positively to guest experiences.
Pool
The pool area receives frequent praise for its relaxing atmosphere and ample space, making it a great spot to unwind. The presence of additional amenities, such as the hot tub, enhances the overall experience, giving visitors more options for relaxation. Many reviews also mention the convenience of having the pool centrally located within the complex, providing easy access to all guests.
Overall, the swimming facilities at Bay of Palms add significant value to the stay with many visitors looking forward to spending more time by the water. Whether it's enjoying a swim in the big, clean pool, relaxing in the well-maintained spa, or simply taking in the beautiful poolside setting, guests find the pool area a delightful highlight of their visit.
Family
3 Star
Outdoor Pool
Yes, Bay of Palms has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Bay of Palms.
No, Bay of Palms doesn't allow dogs.
No, parking facilities aren't available at Bay of Palms.
No, Bay of Palms doesn't have a gym.
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